Peppers Broadbeach 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.4/5 1,585 أراء

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Peppers Broadbeach - Image 1
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21 Elizabeth Ave, 4218 BROADBEACH, Australia

الوصف

خدمات الفندق الإضافية

  • Enjoy the luxury and exclusivity of the private cinema with friends or family.

  • Relax and enjoy our outdoor spa, heated resort pool, lap pool, and gymnasium during your stay

  • Enjoy a range of award winning restaurants available on your doorstep.

  • We are conveniently located in the centre of Broadbeach and across the road from the ocean.

الإقامات المتوفرة لدينا

موقع الفندق

Peppers Broadbeach

21 Elizabeth Ave
4218 BROADBEACH
Australia

نظام تحديد المواقع العالمي (GPS):-28.030805, 153.432188

الهاتف
فاكس +61 7 5635 1055

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • الحيوانات الأليفة غير مسموح بها
  • خدمة نقل بالحافلة
  • مركز اللياقة
  • وافاي
  • مكيف
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين

2 حوض سباحة

Immerse yourself in the temperate waters of the outdoor heated resort pool. Perfect in all seasons, it's the ideal place to relax and enjoy the Gold Coast's stunning weather.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.4/5  1,585 أراء

تقييم TripAdvisor  4.5/5  4,230 أراء

2025 شهادة تميّز

Peppers do better!

ملاحظة Tripadvisor 2.0/5

Flyer62993678490 العائلات - تقييم TripAdvisor المعتمد

Extremely disappointed. Booked two nights for a family catch up. The first room we checked into had mold growing all over the curtains. We asked to changed rooms which they organized promptly. The second room was filthy, hadn’t been cleaned properly since goodness knows when. Dust and more mold. I have stayed there many times for work on regular trips to the Gold Coast. I’ll find somewhere else from now on. There is no excuse for how these rooms are presented.

Dear Flyer62993678490, Thank you for taking the time to write a Trip Advisor post about your experience at the Peppers Broadbeach, I am sorry that your experience was a mixed one, please allow me to express my apologies, as a return guest to the Hotel your feedback is very important to me. I am sorry that your latest stay with us was not a positive one and the high levels of service and room product that you have previously experienced as a guest of the Hotel were not delivered on this occasion and as a result we have let you and your Family down. I have shared your post with my Management Team who will turn be working with their Teams to ensure that the high standards anticipated at all Peppers Hotels and Resorts are delivered in every room for every guest. I appreciate you sharing your comments Flyer6299368490 and it is my hope that you will change your mind and give my Team and I the opportunity to welcome you back to Peppers Broadbeach in the future to create some better memories for you. Best Regards, Paul Morton General Manager Peppers Broadbeach

Stains, mould and leaky plumbing

ملاحظة Tripadvisor 1.0/5

JoelB449 تقييم TripAdvisor المعتمد

Stains, mould and leaky plumbing. I sent Peppers Broadbeach a complaint with the opportunity to acknowledge the many hygiene issues with the room but it has been seemingly ignored. The chairs had a lot of visible mould, the floor had multiple stains and the bath taps leaked water all over the floor requiring us to use our robes and towels to stop a flood. Wild that staff have been through this room, seen these issues and ignored them. I’ve included photos including my initial complaint.

Dear JoelB449, Thank you for taking the time to post a Trip Advisor review following your recent stay at Peppers Broadbeach, please accept my apologies that your experience was below your expectations. I am sorry that to date we have not received your feedback at the Hotel, as such could I please ask you to send your correspondence including photos to: broadbeach.res@peppers.com.au Upon receipt I will be happy to address your concerns with you directly. Many thanks JoelB449 and I look forward to hearing from you. Best Regards, Paul Morton General Manager Peppers Broadbeach

DANGEROUS MANAGMENT PRACTICE- HIDING AND NOT REPORTING SERIOUSE INCIDENTS

ملاحظة Tripadvisor 2.0/5

Bilal B تقييم TripAdvisor المعتمد

on both occasions of my visits, i have witnesses water bottles thrown from balconies and despite my complaint and follow up with them, management told me that they are working on it, i asked if a police report was filed , they said NO. Before someone is killed START TAKING THIS SERIOUSLY

Dear T8176OVbilalb, Thank you for taking the time to write a Trip Advisor post about your experience at the Peppers Broadbeach, I am sorry that your experience was a mixed one, please allow me to express my apologies. I would like to assure you that any allegation of items being thrown off a balconies are followed up immediately by the Hotel Management Team and Security Team onsite. A security sweep is conducted of the affected area and also of the floor(s) any such items may have originated from, should this result in the culprit being located the Police will then be called and the offenders evicted. Please rest assured that the health and safety of our residents, guests and Broadbeach community is of prominent importance to us. I appreciate you sharing your comments T8176OVbilalb and it is my hope that you will give my Team and I the opportunity to welcome you back to Peppers Broadbeach in the future to create some better memories for you. Best Regards, Paul Morton General Manager Peppers Broadbeach

Disappointed

ملاحظة Tripadvisor 1.0/5

201taryns تقييم TripAdvisor المعتمد

I booked for 10 nights - accidentally booking one more night than was needed. LastMinute.Com tried to seek a refund for one night on my behalf but Peppers refused. Given the length of my stay, and I requested a refund well before arriving, this was not reasonable. Disappointing.

Dear 201taryns, Thank you for taking the time to write a Trip Advisor post following your recent stay at Peppers Broadbeach, I am sorry that your booking experience did not live up to your expectations, please allow me to express my apologies. I am sorry to read that you were disappointed that the your request to cancel the last night of the booking was declined however the change request was made only 2 days prior to arrival which is within the terms and conditions of the special offer under which the booking was made and I am sorry that you felt that this was not reasonable. I appreciate you sharing your comments 201taryns and it is my hope that you will give my Team and I the opportunity to welcome you back to Peppers Broadbeach in the future to create some better memories for you. Best Regards, Paul Morton General Manager Peppers Broadbeach

Family holiday

ملاحظة Tripadvisor 5.0/5

buck115695 العائلات - تقييم TripAdvisor المعتمد

We have had another wonderful stay here been coming for quite a few years now and wouldn’t stay any where else close to everything beach shops restaurants all at your fingertips once you step out of your apartment we stayed in a 3 bedroom sky home in tower 1 4204 best views of the coast and hinterland room was very clean and comfortable we stayed 8 nights wishing we had stayed another 8 staff all friendly and check in was a breeze we have already booked for next November see next year 😍

Dear buck115695, Thank you for taking the time to write a Trip Advisor post following your recent holiday at Peppers Broadbeach, it is always a pleasure to receive such wonderful feedback from our returning guests. I am pleased to read that you once again enjoyed your stay in the heart of Broadbeach with all of the shops and restaurants on your doorstep and I will share your comments with my Team which I know they will enjoy reading. Thank you for your endorsement buck115695 and my Team and I look forward to welcoming you back again next November, if not before for another great stay with us, Best Regards, Paul Morton General Manager Peppers Broadbeach

بالاشتراك مع TripAdvisor

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جميع فنادقنا في Broadbeach

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.