Peppers Broadbeach 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.4/5 1,461 أراء

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Peppers Broadbeach - Image 1
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21 Elizabeth Ave, 4218 BROADBEACH, أستراليا

الوصف

خدمات الفندق الإضافية

  • Enjoy the luxury and exclusivity of the private cinema with friends or family.

  • Relax and enjoy our outdoor spa, heated resort pool, lap pool, and gymnasium during your stay

  • Enjoy a range of award winning restaurants available on your doorstep.

  • We are conveniently located in the centre of Broadbeach and across the road from the ocean.

الإقامات المتوفرة لدينا

موقع الفندق

Peppers Broadbeach

21 Elizabeth Ave
4218 BROADBEACH
أستراليا

نظام تحديد المواقع العالمي (GPS):-28.030805, 153.432188

الهاتف
فاكس +61 7 5635 1055

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • الحيوانات الأليفة غير مسموح بها
  • خدمة نقل بالحافلة
  • مركز اللياقة
  • وافاي
  • مكيف
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين

2 حوض سباحة

Immerse yourself in the temperate waters of the outdoor heated resort pool. Perfect in all seasons, it's the ideal place to relax and enjoy the Gold Coast's stunning weather.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.4/5  1,461 أراء

تقييم TripAdvisor  4.5/5  4,235 أراء

2025 شهادة تميّز

A/C doesn’t work properly

ملاحظة Tripadvisor 1.0/5

Artie F تقييم TripAdvisor المعتمد

The a/c is split into two zones but only one zone at a time can operate meaning that half the apartment is not air conditioned. Not great in 35 c degree weather.

Not a 3 bedroom sky home

ملاحظة Tripadvisor 2.0/5

buck115695 تقييم TripAdvisor المعتمد

We have been staying at Peppers Broadbeach for the last 5 years, this will be our last. I booked a 3 bedroom Sky home which we have always booked while staying here in the past, the room that we have received is a small dark 3 bedroom unit with filthy furniture that you don’t want to sit on. there’s an old coffee table that is dangerous, I hit my toe and ripped skin off and the smallest tv I have ever seen, For a so called 3 bedroom sky home our room is in tower 2 room 3503. all previous stays here have been very good which I have left reviews here on trip advisor, after walking in the room I knew straight away this is not what I have booked, I went down to reception and let them know about the room is not a sky home and he said it was and that all Sky homes are the same. I told him I have been staying here for the last 5 years and have never received this type of room before, I am really disappointed as you pay a lot of money and looking forward all year to come back and this happens.I won’t be back so please be aware of what you book and pay for.

Dear buck115695, Thank you for taking the time to complete a questionnaire following your recent stay at Peppers Broadbeach, I am sorry that your experience this time around was a disappointing one, please allow me to express my apologies. I am sorry that the layout and condition of the 3 Bedroom Skyhome was not up to your expectations based on your previous stays at the property. There are a number of different layouts for all of our apartments across both Towers and I do understand that configurations work well or are preferred by different guests. We are currently working with all apartment Owners to ensure that all of the letting pool are presented at the standards expected by our Peppers guests. I appreciate you sharing your comments buck115695 and it is my hope that you will give my Team and I the opportunity to welcome you back to Peppers Broadbeach in the future to create some better memories for you. If I can be of any assistance in this regard please do not hesitate to contact me personally. Best Regards, Paul Morton General Manager Peppers Broadbeach

We Loved It

ملاحظة Tripadvisor 5.0/5

aussiefamilySydney تقييم TripAdvisor المعتمد

After reading recent reviews I had some concerns about staying at Peppers, but our experience was great. The 2 bedroom apartment on the 11th floor was clean and well equipped, with great views. We used the gym and outdoor pool during our stay and even had a couple of games of pool in the lounge. The location is perfect, surrounded by great restaurants and it is an easy walk to everything. We have stayed at The Sofitel previously and enjoy the service, but if you want extra space, then Peppers Broadbeach is perfect. We will definitely stay again.

Dear AussiefamilySydney, Thank you for taking the time to tell us about your experience at Peppers Broadbeach. We are thrilled to hear that you enjoyed your recent stay, it is always a pleasure to receive such wonderful feedback in respects to our staff and facilities. On behalf of the entire team, we thank you for your kind words and look forward to welcoming you back in the near future. Sincerely, Jennifer Farah Front Office Manager

Disappointing, overpriced and run like an upmarket airbnb

ملاحظة Tripadvisor 3.0/5

marys5745 تقييم TripAdvisor المعتمد

This was such a disappointment and as I was leaving I understood why. This is not your conventional hotel as I discovered each apartment is privately owned and runs more like an upmarket Air BnB. Some items in the apartment were cheap rubbish and included laundry basket, toilet brushes to name a few. The apartment required attention to replace broken items and to touch up some paint work What was very interesting was that the apartment only provided servicing once a week. Teas coffees etc were not replaced. I was not happy and for $450 a night and no explanation was very poor. I did speak to management and I got a few basic service. The pool is partially obliterated from the sun which was annoying. Not to be deterred I decided to go in search of the indoor pool as advertised but it was not to be. Ended up paying to swim indoors All in al I felt ripped off

Dear marys5745, Thank you for taking the time to write a Trip Advisor post following your recent stay at Peppers Broadbeach, I am sorry that your experience did not live up to your expectations, please allow me to express my apologies. I am sorry to read that you were disappointed with the items supplied in the apartment and as a result you felt like you were staying at an upmarket Air BnB. There are a number of rate options offered to our guests at the time of booking for room servicing, these range from weekly to daily servicing and I am sorry if the explanation of the housekeeping schedules was unclear and I am pleased that we were able to assist you during your stay following your query. I am sorry that you were of the impression that there was an indoor pool at the property, if you could please let me know where this is incorrectly advertised I will have it removed immediately to avoid any further confusion for our guests and I apologise for your inconvenience of having to locate an alternative pool. I appreciate you sharing your comments marys5745 as it they assist my Team and I improve our products and services and it is my hope that we are able to welcome you back to Peppers Broadbeach in the future to create some better memories for you. Best Regards, Paul Morton General Manager Peppers Broadbeach broadbeach.res@peppers.com.au

There’s better out there for cheaper

ملاحظة Tripadvisor 2.0/5

rhysie1991 Solo travel - تقييم TripAdvisor المعتمد

Stayed here for a few nights. When booking I asked for a room the had ocean view and a room that was higher up. Was told can definitely accommodate this. I needed up with a room on level 4 that over looked the pool and street! Was loud by the pool and no privacy unless blinds were closed. Fridge smelt really bad. Had to clean fridge before use. Lifts always not working. Takes a long time to get to level 4! Although the bed was semi comfortable the overall stay felt average and not enjoyable.

Dear rhysie1991, Thank you for taking the time to write a Trip Advisor post following your recent stay at Peppers Broadbeach, I am sorry that your experience did not live up to your expectations, please allow me to express my apologies. I am sorry to read that you were disappointed that the your request for a high floor with an ocean view was unable to be met on this occasion due to high occupancies at the property over the dates of your stay. Peppers Broadbeach does offer numerous room types which each have varying layouts and views, therefore to secure one's preferred room it is always advisable to book that room type if it is available at time of reservation as we do not want any of our guests to leave the property disappointed. Following a rooftop flood which affected all lifts we have been continuously working with our lift contractors to restore all 4 lifts to full operation and I apologise for any inconvenience that you incurred due to lengthened travel times, we now have 3 of the 4 lifts reinstated and are close to having the 4th reinstated. I appreciate you sharing your comments rhysie1991 and it is my hope that you will give my Team and I the opportunity to welcome you back to Peppers Broadbeach in the future to create some better memories for you. Best Regards, Paul Morton General Manager Peppers Broadbeach

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