Novotel São Paulo Berrini 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.5/5 2,690 أراء

Novotel São Paulo Berrini - Image 1
Novotel São Paulo Berrini - Image 2
Novotel São Paulo Berrini - Image 3
Novotel São Paulo Berrini - Image 4

الوصف

خدمات الفندق الإضافية

  • Hotel near Transamérica Expo Center (5 km)

  • And 700 meters from the Morumbi Mall.

  • Congonhas Airport is just 5 km from our hotel

  • Pet Friendly: contact the hotel for information

  • Hotel just 200 m from the United States Consulate

الإقامات المتوفرة لدينا

موقع الفندق

Novotel São Paulo Berrini

Rua Henri Dunant, 792, Chacara Santo Antonio
04709-110 SÃO PAULO
Brazil

نظام تحديد المواقع العالمي (GPS):-23.62733, -46.69881

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

GOURMET BAR

The modern GB Berrini offers an exquisite dining experience. Enjoy a delicious continental breakfast buffet and a la carte lunch and dinner menu; specializing in international and contemporary cuisine.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.5/5  2,690 أراء

تقييم TripAdvisor  4.0/5  257 أراء

Great experience and amazing service

ملاحظة Tripadvisor 5.0/5

moliger73 تقييم TripAdvisor المعتمد

Great experience at the Novotel. Staff was amazing specially Carolina, Roberto and Thiago at the restaurant who would always welcome me in at afternoon with a big smile and amazing service. Rooms are clean and comfortable. Will definitely come back on my next visit to Sao Paulo.

Dear moliger73, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best Regards, Paula Peissner

No points, no welcome drink....poor experience

ملاحظة Tripadvisor 2.0/5

Juliovoxx المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

I am going to this hotel frequently since end of last year....2 months ago, started to not add points to my ALL account. This visit, travel agency was saying that points are allowed but since I am gold ALL, I didn´t received any upgrade in my room selection, considering that I reserved Executive, should go to the executive or higher and I stayed in the regular. Also, no welcome drink provided....very strange this time.

Dear Juliovoxx, Thank you for taking the time to tell us about your experience at the Novotel São Paulo Berrini. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Paula Peissner

Good spot to stay in SP

ملاحظة Tripadvisor 5.0/5

Aleguarino2007 Couples - تقييم TripAdvisor المعتمد

Since the pandemia, Novotel Berrini is our spot to stay in SP. It is new, clean and easy to move around the city. There is some facilities as Havana cafe, mini market, japonese restaurant, hairdress in the complex. Staff at the hotel is very helpful and great service. Breakfast is a goo variety. In our last two stays the only bad thing is that there has been lots of kids, which it didnt happen before.

Dear Aleguarino2007, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Paula Peissner

New hotel that already needs to be overhauled

ملاحظة Tripadvisor 3.0/5

RicsOpinions المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

I stayed in this hotel clearly while it was still brand new. The taxis and Uber drivers even had trouble finding it. It took over 30 minutes for me to checkin, while the clerk stumbled around the computer system. No managers were around to assist. Once I finally got my room key, I discovered that it didn't work and had to go back down and have it re-done. Then, I tried the restaurant which took almost an hour to bring me a club sandwich and a beer. There were only four other tables with people and so they had no excuse for such painfully slow service. The next morning, the breakfast buffet also had trouble bringing food out in a timely manner; plus I had to ask for my omelet four times. The rooms and facilities are very nice here. But the owners should go through, fire all of the managers, and rework everybody's training.

Dear RicsOpinions, Thank you for taking the time to tell us about your experience at the Novotel São Paulo Berrini. I am sorry that your experience did not meet your expectations. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Paula Peissner

Excellent value and location

ملاحظة Tripadvisor 4.0/5

Austin W المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

I have spent several nights here over the last few months, and the service and staff is very attentive. Modern rooms, clean, luminous, nice decoration and located conveniently close to the Morumbi shopping mall. Easy access to the hotel and located off the road so it is quiet and silent. Convenience stores next to hotel and some bars very close to it. Dining in the hotel too with some Gluten Free dishes marked with GF symbol Breakfast offers Gluten Free food, including GF bread. One of my rooms -upgraded- had a Nespresso coffe maker. I will keep on staying here as it is a very good hotel, cost-value wise.

Dear Austin W, We very much appreciate your comments regarding your stay at the Novotel São Paulo Berrini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paula Peissner

بالاشتراك مع TripAdvisor

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