Novotel São Paulo Morumbi 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.6/5 2,528 أراء

نضمن لكأفضل سعر
Novotel São Paulo Morumbi - Image 1
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Novotel São Paulo Morumbi - Image 4
R Ministro Nelson Hungria 577, Vila Tramontano, 05690050 SÃO PAULO, Brazil

الوصف

خدمات الفندق الإضافية

  • Relax in the hotel's massage room, pool, and gym

  • No charge for children aged 16 or under staying with their parents

  • The hotel has a 24-hour car park

  • A 10-minute drive to Cidade Jardim Mall

  • A 9-minute drive to Albert Einstein Hospital

الإقامات المتوفرة لدينا

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موقع الفندق

Novotel São Paulo Morumbi

R Ministro Nelson Hungria 577, Vila Tramontano
05690050 SÃO PAULO
Brazil

نظام تحديد المواقع العالمي (GPS):-23.61261, -46.70391

الهاتف
فاكس +55 11 97648-1340

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.6/5  2,528 أراء

تقييم TripAdvisor  4.5/5  2,996 أراء

2025 شهادة تميّز

Fabulous place great service

ملاحظة Tripadvisor 5.0/5

Liliana C المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

I want to give a great shout out to Renata.thank you! Her attention to detail, care and attention is fantastic. The hotel is in great location, staff is great and really fell well looked after. Rooms are very comfortable alos ar ia amazingObrigado

Dear Guest, Thank you so much for your kind words! We're thrilled to hear you enjoyed your stay and felt well taken care of. Renata will be delighted to know her dedication made a difference in your experience. Your feedback motivates us to continue providing exceptional service. We hope to welcome you back soon! Warm regards, Rodrigo Fantussi

Down the hill clearly to cut costs. Was good hotel, but not anymore.

ملاحظة Tripadvisor 1.0/5

BergRio تقييم TripAdvisor المعتمد

The wifi TV does not work. The last 10 times I stayed there, it didn´t. To cut costs, no more channels on TV. The Gym has 2 treadmills for a huge number of rooms. The music is disgusting, cheap versions of famous musics, just to save money. I´ve been staying in this Novotel unit for years, and I see it is going down the hill. Used to be good, but lately is a disaster. Never more. By by Novotel Morumbi.

Dear, We truly regret to hear that your recent stays did not meet your expectations. Your feedback is invaluable, and we sincerely apologize for any inconveniences regarding the Wi-Fi TV, gym facilities, and music selection. Please know that we are actively working on improvements to enhance our guests' experience. We appreciate your loyalty over the years and hope to have the opportunity to welcome you back in the future for a much-improved stay. Best regards,

Nice employee

ملاحظة Tripadvisor 5.0/5

海鑫 陈 تقييم TripAdvisor المعتمد

Thank you so much for Kevin from the Front desk for solving my problem with the bills, it’s really sweet and nice! Hope to stay again! And also thanks for the help during my stay at the room with the cleaning lady(forget the name of her between 17th to 22th).

Thank you so much for your message. It was a great pleasure to welcome you at Novotel Morumbi. I'll share your comments with the entire team as an encouragement to consistently provide the best services for our guests. We hope to see you again soon. Best regards,

Disappointed

ملاحظة Tripadvisor 2.0/5

Lothar M تقييم TripAdvisor المعتمد

My accommodations were quite cramped, with a very small room. The bathroom and shower are small, separate spaces. The main room, which I believe may have undergone recent renovations, was in decent condition, but the shower door track was filthy and had hair and black mold in it, giving the impression that it had never been cleaned. That I only had to spend two nights here makes me happy.

Dear Guest, Thank you for sharing your feedback regarding your stay. We apologize for the inconvenience you experienced with the size of your room and the cleanliness of the shower door track. Your comments are valuable to us as we continuously strive to improve our guest experience. We will address the cleanliness issues you mentioned with our housekeeping team to ensure that such oversights do not recur. Please accept our sincere apologies for falling short of your expectations. If there is anything else we can do to make your future stays more comfortable, please do not hesitate to let us know. We appreciate your understanding and hope to have the opportunity to welcome you back for a more pleasant experience. Best regards, Vitor Santos Deputy Manager

Horrible experience since the start

ملاحظة Tripadvisor 1.0/5

Mirelly R تقييم TripAdvisor المعتمد

I had a horrible experience since the beginning, I tried to talk to them a few times and when they finally answered me they were horrible, it felt like I was going to stay there for free. My flight got late to Frankfurt from Dublin so I missed the one to Brazil and I message them asking if they’d consider to not charge us as it was not our fault and sent them proof and also told them our next stop was in Santos and was with Novotel, they texted me saying they’d check it with booking, therefore booking was ok with not charging us as they’d undestand, but the hotel as they’re horrible, they’d never understand that. I’d never stay in this hotel again, horrible experience, horrible customer service and they’d never understand you if u r in a situation that u cant control. I’ll absolutely sue them.

Olá Mirelly, boa tarde. Obrigado pela sua mensagem, sinto muito por ter perdido seu voo e consequentemente a possibilidade de ficar hospedada em nosso hotel. Já fizemos a devolução do valor cobrado mesmo sendo garantida a cobrança do no show nas condições de compra da sua reserva. Eu e toda equipe desejamos uma excelente semana. Abraços!

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

  • 415 أراء 9.1/10 الموقع
  • 1,005 أراء 7.4/10 الغرفة
  • 1,224 أراء 8.9/10 الخدمة
  • 49 أراء 6.2/10 إنترنت
  • 550 أراء 7.9/10 المطاعم
  • 513 أراء 8.9/10 الإفطار
  • 383 أراء 8.4/10 مستوى النظافة
  • 334 أراء 7.7/10 وسائل الراحة

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منشآتنا الأخرى القريبة

جميع فنادقنا في São Paulo

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.