Pesan informasi

Mercure Karawang bintang 4

Catatan tamu Avis 4.4/5 1.734 ulasan

Hotel yang disetujui ALLSAFE

Pesan hotel ini

Kamar 1

Jumlah orang
Usia anak

Jaminan Harga Terbaik

Bagaimana itu bekerja?
Accor Live Limitless

Gratis: Daftar sebagai anggota

Saat memesan di hotel ini:

  • Saya mendapat poin Status & Reward

  • Saya dapat menggunakan poin Reward

  • Saya mendapatkan manfaat dari keunggulan

  • Saya tidak dapat memanfaatkan harga khusus anggota

+ 24 Layanan

Keistimewaan hotel

  • Swimming Pool

  • Kids Zone

  • Water Park

  • Shopping mall and optional excursions around the city.

Hotel ini berpartisipasi dalam Planet 21 dan bertindak dalam rangka Keramahan Positif (Positive Hospitality).

Layanan di hotel dan sekitarnya

Check-in dari 14h00

Check out sampai 12h00

Layanan berbayar

Informasi layanan dan informasi praktis
  • WIFI/Akses Internet
  • Tempat Parkir
  • Akses bagi tamu disabilitas
  • Layanan untuk anak-anak
  • Memiliki penyejuk ruangan
  • SOEKARNO HATTA Layanan berbayar
  • Bahasa yang digunakan di hotel
  • Resepsionis buka 24 jam
  • Check Out Lambat Check Out Lambat Layanan berbayar
  • Cuci kering / Setrika Layanan berbayar
  • Portir
  • Concierge
Rekreasi dan aktivitas
  • Kolam renang
  • Pusat kebugaran
  • Kesehatan
  • Layanan untuk anak-anak
  • Biliar/Snooker
Katering
  • Sarapan Layanan berbayar
  • 2 Restoran
  • 2 Bar
  • Layanan kamar
Layanan bisnis
  • 10 Ruang pertemuan
  • Pojok Web dengan Mac
  • Pusat bisnis dengan staf dukungan
  • Sedia layanan fotokopi/cetak

Lokasi hotel

Mercure Karawang

Jl Galuh Mas Raya
Teluk Jambe
West Karawang Indonesia
41361 karawang
indonesia

Tel: +622678638888

Faks: (+62)267/8638000

Check-in dari 14h00

Check out sampai 12h00

  • DAMRI , AGRA MAS, WARGA BARU :  Galuh Mas

  • KARAWANG BARAT :  Galuh Mas Area

  • Dengan pesawat

    SOEKARNO HATTA Pada 99km / 61 mil - Antar Jemput bayar

  • Dengan mobil

    KARAWANG BARAT Pada 2km / 1 mil

  • Dengan kereta

    KARAWANG Pada 10km / 6 mil

GPS :-6.328304, 107.290948

Akomodasi kami

Mercure Karawang memiliki 242 kamar modern canggih. Tiap kamar dilengkapi TV LED 32", brankas di kamar, kulkas, kamar mandi terpisah dengan pancuran, pengering rambut, dan akses Internet gratis.

Kamar Superior dengan 1 tempat tidur king

Kamar disabilitas
  • Maks. jumlah orang: 3
  • Area: Dari 24 / 258 sq ft
  • Pemandangan: Sisi kota *

Tergantung ketersediaan

  • Internet nirkabel di kamar
  • Internet kecepatan tinggi
  • Air Mineral Gratis di Kamar
  • Fasilitas pembuat kopi/teh
  • TV berwarna satelit/kabel(...)

Kamar Superior dengan tempat tidur twin

  • Maks. jumlah orang: 3
  • Area: Dari 24 / 258 sq ft
  • Pemandangan: Sisi kota *

Tergantung ketersediaan

  • Internet nirkabel di kamar
  • Internet kecepatan tinggi
  • Air Mineral Gratis di Kamar
  • Fasilitas pembuat kopi/teh
  • TV berwarna satelit/kabel(...)

Deluxe Pemandangan Kota dengan 1 tempat tidur king

Kamar disabilitas
  • Maks. jumlah orang: 3
  • Area: Dari 28 / 301 sq ft
  • Pemandangan: Sisi kota *

Tergantung ketersediaan

  • Internet nirkabel di kamar
  • Internet kecepatan tinggi
  • Air Mineral Gratis di Kamar
  • Fasilitas pembuat kopi/teh
  • TV berwarna satelit/kabel(...)
Kamar

Restoran dan bar kami

KUNOICHI JAPANESE RESTAURANT

Jenis hidangan: Jepang

Restoran Jepang kami menyajikan sushi, sashimi, teppanyaki, udon, dan bento dengan bir dingin atau sake untuk pengalaman bersantap tak terlupakan.

  • Senin -
  • Selasa -
  • Rabu -
  • Kamis -
  • Jumat -
  • Sabtu -
  • Minggu -
Makan siang

KEMUNING RESTAURANT

Jenis hidangan: Internasional

Kemuning Café, restoran sepanjang hari 24 jam kami, menyajikan masakan Indonesia asli dan hidangan internasional termasuk masakan Barat, Cina, dan Jepang.

  • Senin -
  • Selasa -
  • Rabu -
  • Kamis -
  • Jumat -
  • Sabtu -
  • Minggu -
Makan siang

M LOUNGE & POOLBAR

Bar kolam renang al fresco menyajikan camilan ringan dan minuman.

Foto non-kontrak

CUP COFFEE

LOUNGE BAR

Foto non-kontrak

Pertemuan dan acara Anda

Ruang Pertemuan kami

  • Jumlah ruang pertemuan: 10

  • Ukuran maksimal: 761

  • Kapasitas maksimal: 600 orang

  • Kapasitas perjamuan maksimal: 200 orang

Cari tahu lebih lanjut

Ulasan pelanggan kami untuk
Mercure Karawang

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL 4.4/5

1.734 ulasan

tripadvisor

Peringkat TripAdvisor 4.5/5

292 ulasan

2021 Sertifikat Keunggulan TripAdvisor (TripAdvisor Certificate of Excellence)
Sertifikat keunggulan 2021

Slow receptionist and no welcoming fruit/cake

Catatan Tripadvisor 1.0/5

pulunaga Business - 13/02/2021 Ulasan TripAdvisor tersertifikasi

I am a silver member booked via accor app. When check in, the receptionist could not get my reservation, I must wait for 10 minutes. After showing my email reservation and chevk in till check out I did not get my right as siber member such as welcoming fruit or small cake. I think this poor standard is out of Accor quality.

Dear Pulunaga Thank you for your time to give us review about your experience of stay. We are deeply apologize for unsatisfied service that you feel and will improve for future. If you have time please contact me through email gm@mercure-karawang.com Have a great day and Stay safe Best Regards Viktor

Good place for family gathering

Catatan Tripadvisor 5.0/5

Narendra S Family - 06/01/2020 Ulasan TripAdvisor tersertifikasi

The location is excellent, no traffic jam, very easy to reach and the surrounding area is good for shopping, food central, transport to anywhere is available, apple and secure parking area, the resto is good and the coffee is good enough

Dear Narendra S We are very much appreciate your great comments and rating regarding your stay at the Mercure Karawang. This positive feedback will become our motivation to keep and maintain also improve ourself to become better. Our location is very strategic in The Center of Karawang city, in order to provide our guest comfort and efficiency. This reason also become our benefit and our strong point for you to decide next stay if you visit Karawang City. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dodit Hapsoro General Manager

Consistently perfect

Catatan Tripadvisor 5.0/5

Wurjanto Family - 19/07/2018 Ulasan TripAdvisor tersertifikasi

This is my second visit to this hotel. I found that the physical facilities and services are consistently perfect. Special amenities for Accor Plus members are provided exactly according to the book. This is worth noting because at some other Accor hotels member amenities are furnished only intermittently.

what a great stay

Catatan Tripadvisor 5.0/5

Tjastinas Family - 05/12/2017 Ulasan TripAdvisor tersertifikasi

this was my first visit at mercure karawang. i stayed for the weekend with family. overall was great stay for us, from check in time until check out. The rooms's clean, spacious and very comfortable as well as the service. i wish i could stay more longer...next time for sure.

Dear Ms Tjastina Wati S, We very much appreciate your comments regarding your stay at the Mercure Karawang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Teuku Rusiansyah General Manager

Enjoyed my stay at Mercure Karawang

Catatan Tripadvisor 4.0/5

alfredc466 Friends getaway - 19/11/2017 Ulasan TripAdvisor tersertifikasi

This is my returned stay at this hotel. Perhaps that reflects my appreciation of the hotel accommodation standards. However, I did experience a bitter incident whereby I tried contacting the hotel via email for some booking re-arrangement , but didn't get any response even after 2 emails. That almost cost me missing my homebound flight. Other than that, I still view this hotel at high regards.

Dear Mr. Alfred, Warm Greeting from Mercure Karawang. Thank you for taking the time to tell us about your experience at the Hotel Mercure Karwang. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Mercure Karawang, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Teuku Rusiansyah General Manager

Great

Catatan Tripadvisor 4.0/5

Mawar H Friends getaway - 02/06/2017 Ulasan TripAdvisor tersertifikasi

Hotel In the middle of town ,near mall ,near food area ,nice staff, nice lay out ,nice interior ,clean room ,clean bath room , good breakfast menu . We love it . Recommended hotel .keep your good performance.

Dear Ms Mawar H, Warm greetings from Mercure Karawang.... Thank you very much for spending your valuable time to share your experience on TripAdvisor. It is our pleasure to know that our overall product and service was exceed your satisfaction. It will become encouragement for all of The hotel's staff to always give our best service to our hotel. We are delighted to see you again at our hotel. With Best Regards, Teuku Rusiansyah General Manager

Quality of Staff's service is getting bad

Catatan Tripadvisor 3.0/5

Hady124 Business - 25/03/2017 Ulasan TripAdvisor tersertifikasi

Several times stay in here since this hotel newly open. I can feel the quality of services is down. Many issues happened during my lately stay. Some complained were being forwarded but no respond from the duty manager Food quality(taste) and variety at the restaurant is consider not good for 4 star rated. Several times inputs given but not shows a feedback or improvement. Can say Management is poorly respond to guest's complained/input.

Dear Mr Hady, Warm greetings from Mercure Karawang... Thank you to spend the time to share your experience on TripAdvisor. Thank you very much to always choose our hotel as your destination stay in Karawang. However I am regret to know that your lately stay at our hotel was not as pleasant as before therefore please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for your feedback and we hope that we can have a chance to give you a better experience for your next stay. With Best Regards, Teuku Rusiansyah General Manager

Did Not Expect to Find This in Karawang

Catatan Tripadvisor 5.0/5

FGunawan Solo travel - 05/10/2016 Ulasan TripAdvisor tersertifikasi

Karawang being mostly an industrial town, it surprised me to find this, one of the best Mercure hotels I have ever stayed at. Check in staff thanked me for my loyalty with Accor and upgraded my reservation to a room looking down on the pool and the Karawang mall across the street. I found that the room had been prepared for me, with plentiful of fruits and cakes set on the table when I walked in. With many Japanese factories in the area, the hotel adapts by having Japanese themes. I had a nice dinner at the Japanese restaurant, followed by some relaxing time at the sauna and Japanese style bath. The hotel is still new, so everything feels fresh and clean.

Dear Mr Gunawan, Warm greetings from Mercure Karawang... Thank you very much for spending the time to share your experience on TripAdvisor. It is an honor for us to be considered as one of the best Mercure hotels for you. Also Thank you very much for being our Accor loyalty program and the upgrade room is one of the benefits from the loyalty card itself base on our availability room. I am glad to know that overall product and service was exceed your satisfaction, from the room set up, the VIP Treatment, also for the facilities which has special japanese concept like Kunoichi restaurant, and Ofuro (Japanese Bath) and sauna. Once again thank you very much for your comments and We look forward to welcome you back again in Mercure Karawang. With Best Regards, Teuku Rusiansyah General Manager

Hotel surrounding by the Malls

Catatan Tripadvisor 4.0/5

992samuell Family - 15/07/2016 Ulasan TripAdvisor tersertifikasi

New and Best Hotel in Karawang. Just beside the Malls, so easy to find food and entertainment. The room not to big but comfort and cozy enough. The Swimming Pool is nice. But I got a little problem with breakfast experience. The don't fast added the finished food, keep the plate empty. Also not keep the food (especially the soup) warm. So I got not good experience with breakfast ... but the food taste quite good.

Dear Mr Samuel L, Warm greetings from Mercure Karawang... Thank you very much for promoting our hotel as the one of new and best hotel in karawang. I am glad to know that our rooms and swimming pool has met your expectation during your stay. However, I do regret that your breakfast experience was not exceed your satisfaction because of some weaknesses from our service. Please be assured that your feedback has been shared with Our Kemuning Restaurant team to avoid it happen again in the future. Thank you again for this kind review and we look forward to welcoming you back the future. With Best Regards, Teuku Rusiansyah General Manager

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