美憬阁因特拉肯圣乔治皇家酒店 4.5 星

客户意见评级 (ALL 评级) 4.4/5 613 评论

保证最优惠房价
美憬阁因特拉肯圣乔治皇家酒店 - Image 1
美憬阁因特拉肯圣乔治皇家酒店 - Image 2
美憬阁因特拉肯圣乔治皇家酒店 - Image 3
美憬阁因特拉肯圣乔治皇家酒店 - Image 4
Hoeheweg 139, 3800 因特拉肯, 瑞士

描述

酒店其他优惠

  • 所有客房均配备空调

  • 带露台的 Brasserie St. Georges 餐厅

  • 家庭房

  • 位于市中心的黄金地带

  • 酒店历史悠久，氛围浪漫

我们的客房

单人床

定制客房充满历史韵味，采用巴洛克风格装饰，配空调，无阳台

  • 1 个人最多
  • 16 m² / 172 sq ft
  • 床上用品 1 x 单人床
  • 景色: 位于庭院旁边 或者 位于城市边
  • 大部分的住宿: 转角房

酒店位置

美憬阁因特拉肯圣乔治皇家酒店

Hoeheweg 139
3800 因特拉肯
瑞士

GPS:46.688656, 7.862805

电话
传真 +41 33 823 30 75

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

BRASSERIE ST. GEORGES

Whether you enjoy classic French cuisine or Swiss specialties, we use fresh ingredients from local producers to create exquisite and healthy dishes.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  613 评论

TripAdvisor 评级  4.0/5  1,151 评论

房間清潔、典雅、寬敞舒適

客户意见评级 5.0/5

匿名 朋友住宿 - 所有已确认评论

飯店地點便利，古典大方，房間舒適寬敞，早餐豐盛美味

Dear Chien Kuo H., Thank you very much for your kind review! We are delighted to hear that you enjoyed the room, as well as the elegance and comfort of our hotel. It's wonderful to know that you were also pleased with our location and breakfast. Your compliments motivate us to continue doing our best to provide our guests with a pleasant stay. We hope to welcome you back again soon! Best regards, Wael Hamoud Front Office Manager

An Outstanding Interlaken Hotel

Tripadvisor 评级 5.0/5

OCB 经 TripAdvisor 认证的评论

We just completed a two night stay at Hotel Royal St Georges Interlaken and truly enjoyed our brief time at the hotel. We had a modern room on the front corner with a balcony. The room was outstanding. The breakfast buffet was the best among the hotels we visited during our trip through Switzerland. The hotel staff was friendly and efficient. We will book this hotel when we return to Interlaken.

Dear OCB, Thank you so much for your wonderful feedback! We are thrilled to hear that you had an enjoyable stay with us at Hotel Royal St Georges Interlaken - MGallery. It’s great to know that you loved your room, especially the balcony, and that our breakfast buffet stood out among your travels through Switzerland. We’re also glad to hear that our team made a positive impression with their friendliness and efficiency. We look forward to welcoming you back on your next visit to Interlaken! Best regards, Wael Hamoud Front Office Manager

Looks can be deceiving

Tripadvisor 评级 2.0/5

Neil P 家庭住宿 - 经 TripAdvisor 认证的评论

The hotel looked great on the internet and from the outside. The room had a nice layout. However the bedroom curtails had a 10-12 cm gap on the ends between the wall and the curtains. The created a sleeping problem because the front of the hotel is well light from dusk to dawn. The air conditioning did not work well. The first two breakfasts were fine but on the third day the breakfast table areas smelled of mothballs. The most disappointing thing was the service. They were impatient and I found out they did not bill my account correctly. I clearly communicated which credit card I wanted my room to be billed on. The desk assured me that it would be correct. However, after arriving home I found out the billed the wrong credit card. I final billing statement has no information on which credit was billed so I took the front desk staff on their guarantee the the right credit card was billed. You need to train your staff better. I am stuck with reconciling their billing error.

Dear Neil Thank you for sharing your detailed feedback with us. We sincerely apologize for the issues you encountered during your stay, from the curtain gap in the room and the air conditioning challenges to the unpleasant breakfast experience and the billing error. This falls short of the quality of service we strive to provide, and we understand how frustrating these situations can be. We are especially sorry for the inconvenience caused by the billing mistake. Please be assured that we are addressing this matter with our front desk team to prevent similar errors in the future, and we are happy to assist in correcting the billing issue. We will also look into the other concerns you mentioned and make the necessary improvements. We appreciate your feedback, as it helps us improve, and hope you might consider giving us another opportunity to provide you with a better experience in the future. With best regards Wael Hammoud Front Office Manager

Poor service.

Tripadvisor 评级 1.0/5

DiFranco11 经 TripAdvisor 认证的评论

The service in this hotel was poor, with few exceptions. Untrained waiters/waitresses at dinner and breakfast. They kept dropping cutlery on our feet. Waiters at breakfast did not greet the guests. The evening person at the reception was borderline rude. Overall a very disappointing experience, especially for an MGallery hotel. It spoiled our stay.

Dear Di Franco Thank you for taking the time to share your feedback. We sincerely apologize that your experience did not meet the high standards we strive to uphold, especially as part of the MGallery collection. Your comments regarding the service at dinner and breakfast, as well as your experience with our reception staff, are very concerning and will be addressed with our team immediately to ensure this does not happen again. We regret that these issues impacted your stay, and we would greatly appreciate the opportunity to make it right. Please feel free to contact us directly so we can discuss how we can improve your experience on a future visit. Thank you again for your feedback. Best Regards Wael Hammoud Front Office Manager

很差的体验

客户意见评级 0.5/5

张小姐 家庭住宿 - 所有已确认评论

酒店早餐非常非常差 都是冷的 而且也没开灯 酒店公共区域比如楼道也很暗 入住感受非常差 房间里用品也没有每天补充 很不好的体验

尊敬的 Jie Z.： 十分感谢您花时间告诉我们有关您在 Hotel Royal St Georges Interlaken - MGallery 的体验。很遗憾我们未能达到您的期望，请允许我向您表达我最诚挚的歉意。 此问题纯属正常实践的一个例外。请放心，我们正采取适当的措施来解决所存在的问题。我们将全力以赴，预防将来再次发生。 对于给您的下榻造成的不便，请接受我们以金额为 ____ 的信誉退款形式作出全额赔偿，这笔退款将在15天内拨至您的帐户。 在此，我想重申我们对高品质标准的承诺，我个人非常希望确认您在下一次的下榻期间能体验到这份承诺。 我们期待再一次在 MGallery 恭迎您的到来。在您下一次光临期间请随时与我联系。 谨启 Wael Hammoud Front Office Manager

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其他网络用户评价我们的酒店

  • 366 评论 9.6/10 位置
  • 577 评论 8.2/10 房间
  • 810 评论 8.6/10 服务
  • 13 评论 4.8/10 上网
  • 309 评论 8.3/10 早餐
  • 250 评论 7.5/10 舒适度
  • 146 评论 7.7/10 清洁度
  • 42 评论 9.2/10 酒吧和饮品

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。