美憬阁因特拉肯圣乔治皇家酒店 4.5 星

客户意见评级 (ALL 评级) 4.5/5 764 评论

保证最优惠房价
美憬阁因特拉肯圣乔治皇家酒店 - Image 1
美憬阁因特拉肯圣乔治皇家酒店 - Image 2
美憬阁因特拉肯圣乔治皇家酒店 - Image 3
美憬阁因特拉肯圣乔治皇家酒店 - Image 4
Hoeheweg 139, 3800 因特拉肯, 瑞士

描述

酒店其他优惠

  • 所有客房均配备空调

  • 带露台的 Brasserie St. Georges 餐厅

  • 家庭房

  • 位于市中心的黄金地带

  • 酒店历史悠久，氛围浪漫

我们的客房

单人床

定制客房充满历史韵味，采用巴洛克风格装饰，配空调，无阳台

  • 1 个人最多
  • 16 m² / 172 sq ft
  • 床上用品 1 x 单人床
  • 景色: 位于庭院旁边 或者 位于城市边
  • 大部分的住宿: 转角房

酒店位置

美憬阁因特拉肯圣乔治皇家酒店

Hoeheweg 139
3800 因特拉肯
瑞士

GPS:46.688656, 7.862805

电话
传真 +41 33 823 30 75

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

BRASSERIE ST. GEORGES

Whether you enjoy classic French cuisine or Swiss specialties, we use fresh ingredients from local producers to create exquisite and healthy dishes.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  764 评论

TripAdvisor 评级  4.0/5  1,154 评论

"well located , not good to stay"

Tripadvisor 评级 2.0/5

Parulja 经 TripAdvisor 认证的评论

Room Allotment : The room I was assigned was situated next to an active construction area. To my surprise, I found construction workers on the balcony, which made me feel uncomfortable and disrupted my privacy. Staff Conduct During Room Allotment: When I raised concerns about the room assignment, I was met with a dismissive response from a staff member who rudely stated, “That’s what I can do for you, sir.” Such a lack of empathy and professionalism was both unexpected and disheartening. Breakfast Experience and Vegetarian Options: During breakfast, the staff displayed an extremely rude attitude when I inquired about vegetarian dishes. Their behavior was intolerable, making me feel unwelcome and adding unnecessary stress to what should have been an enjoyable meal. In the end, we were given rooms in a small building behind the hotel parking which had approach from a stinking staircase, though nice apartments, it was separate from the main building and it was without lift.

Dear Parulja, Thank you for taking the time to share your detailed feedback about your recent stay at Royal St. Georges Interlaken. We deeply regret that your experience did not meet your expectations and that several aspects of your stay caused you discomfort and inconvenience. First and foremost, please accept our sincere apologies for the issues you encountered during your stay. It was never our intention to make you feel unwelcome or uncomfortable. We understand how unsettling it must have been to be placed near an active construction area, and we are truly sorry for the impact this had on your privacy. Unfortunately, during those days, we were undergoing essential maintenance to improve our facilities, and there were limited room options available. However, we acknowledge that this is not an excuse for the inconvenience caused, and we will ensure better communication with our guests regarding such matters in the future. We are deeply disheartened to hear about the dismissive response you received when you raised your concerns. This is not reflective of the high standards of service we strive to uphold. Please rest assured that we are addressing this matter internally to ensure all staff members approach guest concerns with empathy and professionalism. We sincerely regret that your breakfast experience did not meet your expectations and that you felt unwelcome. Our team will be retrained on how to handle dietary inquiries with courtesy and respect to ensure all guests feel valued and cared for. Regarding your accommodation in the separate building, we are glad to know you found the apartments comfortable, though we understand your disappointment in being away from the main building. Your feedback highlights areas where we can improve, and we are actively working to enhance the guest experience for all. We deeply value your input and your kind acknowledgment of the potential our hotel holds. Your feedback serves as a vital guide for improvement, and we assure you we are taking steps to address these concerns. Thank you for bringing these matters to our attention and for giving us an opportunity to improve. Should you decide to visit Interlaken again, we would be honored to welcome you back and provide the exceptional experience you deserve. Please do not hesitate to reach out to me directly, and I will personally ensure your next stay is a seamless and enjoyable one. Kind regards, Wael Hammoud Front Office Manager

Lovely Lounge

Tripadvisor 评级 5.0/5

U2001EKpatrickd Couples - 经 TripAdvisor 认证的评论

We stopped in the lounge to have a glass of wine. Mehdi recommended a lovely Swiss selection. He provided great tips for enjoying the area and made our visit memorable. The hotel and lounge are beautiful. We recommend it. The whole area is gorgeous. Thank you!

Dear Patrick Thank you so much for your wonderful review! We're delighted to hear that you enjoyed your time in our lounge and that Mehdi’s recommendation and tips helped make your visit memorable. We're thrilled that you found both the lounge and the hotel beautiful, and we appreciate your kind words about the area. We hope to welcome you back soon for another great experience! Best Regards Wael Hammoud Front Office Manager

住宿

客户意见评级 5.0/5

Lianwuahng 家庭住宿 - 所有已确认评论

這是一家非常不錯的酒店，附近有許多餐館和商店，還有很多活動可以讓你享受和放鬆。有座很棒的公園和一條小河，在那裡你可以拍攝非常獨特的照片。

Dear PINGSHENG T., We very much appreciate your comments regarding your stay at the Hotel Royal St Georges Interlaken - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wael Hamoud Front Office Manager

超乎尋常

客户意见评级 5.0/5

Y. 朋友住宿 - 所有已确认评论

我必須承認，在聖喬治皇家酒店是我所經歷過的最好的一次住宿。我在酒店行業工作，我經常出差，住在不同的品牌酒店，從經濟型酒店到豪華品牌都有。所以讓我給出這樣的評價並不容易。除了酒店本身優越的地理位置，以及建築迷人的歷史氛圍之外——最重要的是優秀的員工。之前我只在紐約諾富特時代廣場體驗過一次如此高水準的服務。我想強調讚揚一下餐廳的員工，特別是朱茲蒂娜，她是一切服務人員的標杆。她以及另一位斯洛伐克人同事（我忘記了她的名字，很遺憾）非常友善且專業，其他員工也是如此。我可以向您推薦這家酒店，因為在這裏的住宿確實令人難忘。來自卡特琳娜庫德爾科娃的評論。

Dear CHUNGMING Y., We very much appreciate your comments regarding your stay at the Hotel Royal St Georges Interlaken - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wael Hamoud Front Office Manager

房間清潔、典雅、寬敞舒適

客户意见评级 5.0/5

匿名 朋友住宿 - 所有已确认评论

飯店地點便利，古典大方，房間舒適寬敞，早餐豐盛美味

Dear Chien Kuo H., Thank you very much for your kind review! We are delighted to hear that you enjoyed the room, as well as the elegance and comfort of our hotel. It's wonderful to know that you were also pleased with our location and breakfast. Your compliments motivate us to continue doing our best to provide our guests with a pleasant stay. We hope to welcome you back again soon! Best regards, Wael Hamoud Front Office Manager

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其他网络用户评价我们的酒店

  • 410 评论 9.7/10 位置
  • 617 评论 8.3/10 房间
  • 815 评论 8.8/10 服务
  • 14 评论 4.2/10 上网
  • 328 评论 8.6/10 早餐
  • 268 评论 8/10 舒适度
  • 151 评论 8/10 清洁度
  • 47 评论 9.4/10 酒吧和饮品

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。