Hotel Royal St. Georges Interlaken MGallery 4.5 星

客户意见评级 (ALL 评级) 4.6/5 1,017 评论

保证最优惠房价
Hotel Royal St. Georges Interlaken MGallery - Image 1
Hotel Royal St. Georges Interlaken MGallery - Image 2
Hotel Royal St. Georges Interlaken MGallery - Image 3
Hotel Royal St. Georges Interlaken MGallery - Image 4
Hoeheweg 139, 3800 因特拉肯, 瑞士

描述

酒店其他优惠

  • 所有客房均配备空调

  • 带露台的 Brasserie St. Georges 餐厅

  • 家庭房

  • 位于市中心的黄金地带

  • 酒店历史悠久，氛围浪漫

我们的客房

单人床

定制客房充满历史韵味，采用巴洛克风格装饰，配空调，无阳台

  • 1 个人最多
  • 16 m² / 172 sq ft
  • 床上用品 1 x 单人床
  • 景色: 位于城市边 或者 位于庭院旁边
  • 大部分的住宿: 转角房

酒店位置

Hotel Royal St. Georges Interlaken MGallery

Hoeheweg 139
3800 因特拉肯
瑞士

GPS:46.688656, 7.862805

电话
传真 +41 33 823 30 75

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 餐厅
  • 轮椅可通行
  • 无线网络
  • 空调
  • 早餐
  • 会议室
  • 100% 无烟酒店
  • 客房服务

BRASSERIE ST. GEORGES

Whether you enjoy classic French cuisine or Swiss specialties, we use fresh ingredients from local producers to create exquisite and healthy dishes.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  1,017 评论

TripAdvisor 评级  4.1/5  1,183 评论

Fabulous stay in the heart of Interlaken

Tripadvisor 评级 5.0/5

Jacqui W Couples - 经 TripAdvisor 认证的评论

Beautiful hotel in the heart of Interlaken. The staff were amazing. Extremely helpful and friendly. We had a fabulous room/suite with plenty of room and also had international tv channels so we had no shortage of things to watch.

Dear Jacquelinemily, Thank you for your kind feedback. We are delighted to hear that you enjoyed your stay and found our team to be helpful and friendly. It is wonderful to know that your room met your expectations and provided you with a comfortable experience. Goodbye and best regards, Royal St Georges Hotel Interlaken - MGallery Collection

客户意见评级 5.0/5

Zheyi D. 情侣住宿 - 所有已确认评论

酒店设施，工作人员，衍生服务，地理位置都无可挑剔，非常棒的体验，我会愿意推荐给每个要来interlaken游玩的朋友。

Dear Ms. D., Thank you very much for your perfect rating and wonderful comments regarding your stay at the Royal St Georges Hotel Interlaken – MGallery Collection. We are thrilled to hear that you found our facilities, team, services, and location impeccable, and that you would recommend us to friends visiting Interlaken. Your kind words are a great motivation for our entire team. We look forward to welcoming you back for another exceptional experience in the future. Kind regards Antonios Sakoutis Assistant Front Office Manager

Whistle stop overnight

Tripadvisor 评级 3.0/5

DNH64 Couples - 经 TripAdvisor 认证的评论

Overnight stay, after the golden pass train trip, beautiful looking hotel, very busy. Breakfast continental, good selection. A mention on Aristotle, what a great man, a credit to his employer. Good for an overnight stay. 👍

Dear DNH64, Thank you for sharing your feedback on your stay at the Royal St Georges Hotel Interlaken – MGallery Collection. We are pleased to hear that you enjoyed the beautiful design of the hotel, our continental breakfast selection, and the friendliness of our team. Your kind mention of Aristotle is greatly appreciated and will be shared with him. We hope to welcome you again for a longer stay so you can enjoy even more of what Interlaken has to offer. Kind regards, Antonios Sakoutis Assistant Front Office Manager

客户意见评级 4.5/5

Huifang W. 家庭住宿 - 所有已确认评论

位置好，酒店有两栋，第一天进房间差点找不到了。工作人员超nice，主动帮助我们并提前让我们寄存行李。客房服务人员哥哥超级好，忙前忙后为我们拿房间缺少的物品，因为我没有带现金，无法给小费，真可惜，请表扬他。早餐一位黑人服务员有不礼貌的表现。房间阳台外是花田，有一点味道，整体还可以接受。整个酒店有中世纪城堡的装修，美中不足是房间有一点暗。因为预定的是三人间，我们很晚才入住，酒店提前为我们布置好了沙发床，真的太好了。下次一定还会再来。

Dear Ms. W., Thank you very much for choosing the Royal St. Georges Interlaken and for sharing such a detailed review of your stay. We are delighted to know that you enjoyed our location, the historic character of our hotel, and especially the kindness and helpfulness of our team. Your kind words for our housekeeping colleague will be passed on with great pleasure, as recognition such as yours means a great deal. We are, however, truly sorry to read about your impression of one of our breakfast team members. Please be assured that this does not reflect the standards of courtesy and professionalism we expect, and we will address this matter internally to ensure all our guests always feel warmly welcomed. Your feedback regarding the lighting in the room and the balcony surroundings is also appreciated, as it helps us to continually improve. We are delighted that overall you had such a positive experience, and it would be our pleasure to welcome you and your family back on your next visit to Interlaken. Warm regards, Pierre Mahon Front Office Manager Hotel Royal St. Georges Interlaken – MGallery Collection

SCAM HOTEL

Tripadvisor 评级 1.0/5

jfoncerrada 家庭住宿 - 经 TripAdvisor 认证的评论

The hotel has a very good location in Interlaken and is housed in an old building, whose façade was nicely restored. The problem is that this hotel charges rates equivalent to ACCOR’s Luxury category (comparable to Fairmont, Banyan Tree, Sofitel). However, the hotel is very poorly maintained, and the rooms do not meet the standards of that category. The floors, both in the common areas and the rooms, are in bad condition, poorly restored. In the lobby, the doors, columns—everything is scratched and deteriorated, giving the impression of being dirty. They have two types of rooms: modern and historic. I was assigned a modern room. The furniture had no design, with a wooden closet in front of the bed that looked like a meaningless box, scratched and in poor condition. There was an old, small, badly positioned TV, an old sofa, lamps that looked like they came from a dollar store, and a mini-split cooling system (not even concealed in the ceiling) that made noise at night. The materials in the room—carpet, bathroom floors, wallpaper—all correspond to the category of a 2- or 3-star hotel. Additionally, the room smelled strongly of cigarette smoke and women’s perfume. I reported it, but no solution was provided. I cannot understand how ACCOR allowed this hotel to be classified in this category. The hotel is divided into two buildings, and the annexed building is poorly planned. It is actually more practical to enter through the street that divides them than through the lobby. This literally makes you feel like you are arriving at a motel. On top of that, the staircase leading to my room was under maintenance, and during the three days I stayed there, it had a tarp on the steps and a bucket. The area was not closed off (the ceiling was under repair), but the worst part is that in those three days no one worked— they just left the repair materials lying around on the stairs. I asked to speak with the manager to report all these inconsistencies, but during the two days I requested it, although he was supposedly on duty, he was never physically present at the hotel. I had rented two rooms for three nights. I ended up canceling the third night, and I have never felt so robbed when paying for a hotel as I did in this place. I definitely do not recommend it.

Dear Mr. Foncerrada, Thank you for taking the time to share such a detailed account of your recent stay at the Royal St. Georges Interlaken. While I am pleased to know you appreciated our central location and historic façade, I am truly sorry to read about the many aspects of your experience that did not meet your expectations. Please accept my sincere apologies for the condition of the facilities you encountered, the impression of the room you were assigned, as well as for the lack of timely assistance when you requested to speak with a manager. Your comments highlight shortcomings that are well below both our own standards and the level of service you rightfully expected from an MGallery hotel. I deeply regret the inconvenience caused by maintenance works, the condition of the furnishings, and the unpleasant smell you mentioned. These are not the impressions we wish to leave with our guests, and I assure you that your feedback has been taken very seriously. I would be grateful for the opportunity to discuss your stay further with you directly, as your observations are invaluable to us in identifying areas for urgent improvement. Should you be willing, I invite you to contact me. Once again, I apologize for the disappointment you experienced and for leaving you with such an unfavorable impression. We sincerely hope to be able to regain your trust on a future occasion. With respectful regards, Pierre Mahon Front Office Manager Hotel Royal St. Georges Interlaken – MGallery Collection

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其他网络用户评价我们的酒店

  • 445 评论 9.6/10 位置
  • 619 评论 8/10 房间
  • 774 评论 8.4/10 服务
  • 14 评论 5.7/10 上网
  • 291 评论 8/10 早餐
  • 152 评论 7.4/10 清洁度
  • 9 评论 4.7/10 运动休闲

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。