伯尔尼会展中心诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 1,554 评论

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伯尔尼会展中心诺富特酒店 - Image 1
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伯尔尼会展中心诺富特酒店 - Image 4
Am Guisanplatz 2, 3014 伯尔尼, 瑞士

描述

酒店其他优惠

  • 现代化、刚刚翻修的客房

  • 6 间可改装的空调会议室，配备免费无线网络

  • 靠近伯尔尼会展中心、范可多夫球场（足球场）和 PostfFnance 竞技场（冰球场）

  • 厨房（GourmetBar 餐厅）

  • 靠近市中心，持伯尔尼一卡通可免费乘坐公共交通

我们的客房

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酒店位置

伯尔尼会展中心诺富特酒店

Am Guisanplatz 2
3014 伯尔尼
瑞士

GPS:46.9587487, 7.4639379

电话
传真 +41 31 339 09 10

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

GOURMETBAR BY NOVOTEL

Our GourmetBar team serves local and international cuisine prepared in a simple and authentic manner using local products. Savor the new bar experience - we look forward to taking you with us on our culinary adventure.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  1,554 评论

TripAdvisor 评级  4.0/5  1,131 评论

Nice and comfortable stay.

Tripadvisor 评级 5.0/5

Voyager60265563918 家庭住宿 - 经 TripAdvisor 认证的评论

Very comfortable stay. We stayed for 4 nights. Just opposite to tram station. Convenient to reach from Bern station. Spacious and clean rooms. We reached early in morning. We were allowed an early check in.Good buffet spread but was repetitive.

Dear Guest, Thank you for taking the time to share a review of your recent experience. It is rewarding to know that you had a pleasant experience at our hotel. We are thrilled that you found our rooms to be spacious and appreciated the convenience of our early check-in service. Our team takes great pride in maintaining a clean and welcoming environment for all our guests. However, we regret to hear that the buffet selection did not meet your expectations in terms of variety. We understand that dining experiences play a significant role in the overall satisfaction of our guests, and we apologize if we fell short in this aspect. Nonetheless, it is fantastic that you enjoyed our prime location and the overall comfort of your stay. We are always striving to offer our guests the best possible experience, from a restful night's sleep to the ease of getting around the city. We hope to welcome you back for an improved experience, Best regards from the whole team with Matthias, Director

a wonderful hotel - a great stay guaranteed

Tripadvisor 评级 5.0/5

David K 经 TripAdvisor 认证的评论

This is a great hotel with superb rooms and tremendous service. My friend and I loved our ten day stay here and it was a great base from which to explore Bern. The food in the restaurant was excellent every time we had it and the prices for accommodation and food are good for Switzerland.

Dear Sir, Thank you for taking the time to share a review of your recent experience. We are thrilled to hear that your time with us was so memorable. We are delighted that you enjoyed the superb rooms, our attentive service, and found our hotel to be a perfect base for your adventures in Bern. It is great that our GourmetBar's culinary offerings left a positive impression, and we are pleased to know that you found the value of both our accommodation and dining experiences to be satisfactory for the Swiss context. We hope to welcome you back in the future. Best regards from the whole team with Matthias, Director

A Totally OK Hotel Experience

Tripadvisor 评级 3.0/5

Chris L 经 TripAdvisor 认证的评论

This hotel is the living embodiment of something being "okay". The rooms were large but not necessarily the cleanest I've ever seen. Check-in at the lobby was somewhat slow and the elevators were dreadfully slow - you're going to have a long wait to get up or down. The location with a tram stop outside is fantastic so it does make it quite easy to get around the city. With that said, when the proximity to public transportation is the best part of your hotel it's probably not the best option available.

Dear Sir, Thank you for taking the time to share a review of your recent experience. We are pleased that you found our location and the convenience of public transportation to be positive aspects of your stay. Our hotel is ideally situated to provide easy access to various parts of the city, and we're glad that this feature enhanced your visit. However, we regret to hear that certain areas of our service did not meet your expectations. We are sorry for the wait you experienced during check-in and the slower pace of our elevators. Our team is continually working on streamlining our check-in process to ensure a swift and welcoming start to our guests' stay. While we understand the importance of prompt elevator service, please know that our elevators are regularly maintained to provide efficient service while ensuring the safety and comfort of all our guests. Regarding the cleanliness of the rooms, we apologize if it was not up to the meticulous standard we strive to uphold. We will reinforce our housekeeping protocols to ensure that all our accommodations are of the highest quality for every guest. We hope to welcome you back for an improved experience, Best regards from the whole team with Matthias, Director

地點離市區偏遠

客户意见评级 3.0/5

Chen Y. L. 朋友住宿 - 所有已确认评论

還不錯的早餐 ! 廁所和浴室分開不錯, 但如廁後需要到浴室才能洗手

亲爱的宾客您好！感谢您百忙之中，为我们留下您的珍贵反馈！ 我们很高兴您喜欢我们的早餐，以及卫生间和浴室的分离设计。 关于洗手的便利性，我们会考虑您的建议，看看如何能改善这一体验。请理解，我们的价格设置是为了确保提供高质量的服务和设施，尽管如此，我们会继续监测以确保我们的价值与您的期望相符。 最后，我们很荣幸得知您对我们的早餐和客房布局感到满意。我们的团队一直致力于为客人提供舒适和清洁的居住环境，同时我们酒店的位置也便于访客前往伯尔尼博览会和其他附近的景点。 期待您的下次光临！祝您生活愉快！

Discovering Swiss land.

Tripadvisor 评级 5.0/5

Husam2022 经 TripAdvisor 认证的评论

As an All Accor member I always looking for the hotels within this group, so we selected this one. The check-in was so easy, so smooth with Miss. Lya... a very capable person to answer and asisset with all your concerns. Location of the hotel is great, where you can walk to the City Center.

Dear Sir, Thank you for taking the time to share a review of your recent experience. We are truly delighted that your time at Novotel Bern Expo was so memorable and that you found our location ideal for your ventures into the city. It is wonderful to hear that our dedicated team member, Miss Lya, provided you with exceptional service during check-in, ensuring a seamless start to your stay. We take pride in our staff's ability to assist with all guest concerns efficiently and with a personal touch. Additionally, we are pleased that your membership with All Accor provided a sense of familiarity and added value to your visit. We hope to welcome you back in the future. Best regards from the whole team with Matthias, Director

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 636 评论 8.4/10 位置
  • 844 评论 7.4/10 房间
  • 789 评论 8.7/10 服务
  • 11 评论 7.1/10 上网
  • 338 评论 8/10 清洁度
  • 326 评论 8.3/10 早餐
  • 143 评论 9.2/10 氛围

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