伯尔尼会展中心诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.6/5 1,311 评论

保证最优惠房价
伯尔尼会展中心诺富特酒店 - Image 1
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伯尔尼会展中心诺富特酒店 - Image 3
伯尔尼会展中心诺富特酒店 - Image 4
Am Guisanplatz 2, 3014 伯尔尼, 瑞士

描述

酒店其他优惠

  • 现代化、刚刚翻修的客房

  • 6 间可改装的空调会议室，配备免费无线网络

  • 靠近伯尔尼会展中心、范可多夫球场（足球场）和 PostfFnance 竞技场（冰球场）

  • 厨房（GourmetBar 餐厅）

  • 靠近市中心，持伯尔尼一卡通可免费乘坐公共交通

我们的客房

预订此酒店
客房 1

酒店位置

伯尔尼会展中心诺富特酒店

Am Guisanplatz 2
3014 伯尔尼
瑞士

GPS:46.9587487, 7.4639379

电话
传真 +41 31 339 09 10

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

GOURMETBAR BY NOVOTEL

Our GourmetBar team serves local and international cuisine prepared in a simple and authentic manner using local products. Savor the new bar experience - we look forward to taking you with us on our culinary adventure.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  1,311 评论

客户意见评级 2.0/5

Xiaolu G. 家庭住宿 - 所有已确认评论

Dear Ms. G., Thank you for taking the time to share your detailed feedback regarding your recent stay at Novotel Bern Expo. We are truly sorry to learn that your experience did not meet your expectations and that several aspects of your stay caused disappointment. Please accept our sincere apologies for the concerns you experienced regarding the cleanliness of the room, the breakfast offering, and the facilities. Your comments regarding the room cleanliness, the concerns you mentioned about your health after the stay, and the refrigerator issue are taken very seriously. Our guests should always be able to rely on a clean, comfortable, and well-maintained environment. We have shared your feedback with the relevant departments so that these points can be carefully reviewed and the necessary improvements can be implemented. We also regret that the breakfast selection and parking facilities did not meet your expectations. Your observations are valuable to us and help us identify areas where we can continue to improve our services. At the same time, we appreciate your positive feedback regarding the friendliness of our team. We will be pleased to share your kind words with our colleagues. Thank you again for bringing these matters to our attention. We sincerely hope to have the opportunity to welcome you again in the future and provide you with an experience that better reflects the quality and service standards we strive to offer. Kind regards, Daniel Bensing Assistant Front Office Manager

客户意见评级 5.0/5

Jun F. 商务住宿 - 所有已确认评论

Dear Mr. Jun F., Thank you very much for taking the time to share your experience during your stay with us. We are delighted to hear that you found your stay clean, quiet, and of high quality, and that you were fully satisfied with our service. We greatly appreciate your positive feedback, which motivates our team to continue providing excellent service. We look forward to welcoming you back soon and providing you with another comfortable and enjoyable stay. Kind regards, Novotel Bern Expo

地點離市區偏遠

客户意见评级 3.0/5

Chen Y. L. 朋友住宿 - 所有已确认评论

亲爱的宾客您好！感谢您百忙之中，为我们留下您的珍贵反馈！ 我们很高兴您喜欢我们的早餐，以及卫生间和浴室的分离设计。 关于洗手的便利性，我们会考虑您的建议，看看如何能改善这一体验。请理解，我们的价格设置是为了确保提供高质量的服务和设施，尽管如此，我们会继续监测以确保我们的价值与您的期望相符。 最后，我们很荣幸得知您对我们的早餐和客房布局感到满意。我们的团队一直致力于为客人提供舒适和清洁的居住环境，同时我们酒店的位置也便于访客前往伯尔尼博览会和其他附近的景点。 期待您的下次光临！祝您生活愉快！

其他网络用户评价我们的酒店

  • 670 评论 8.5/10 位置
  • 801 评论 7.6/10 房间
  • 831 评论 9/10 服务
  • 10 评论 9.1/10 上网
  • 373 评论 8.1/10 早餐
  • 320 评论 7.9/10 清洁度

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