Mercure Milton Keynes Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 3,246 reviews

ALLSAFE approved hotel

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Mercure Milton Keynes Hotel
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+ 18 Services

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • The most accessible hotel in the area with the most comfortable beds in town

  • Near Woburn Safari, Gulliver's Land, Silverstone, Bletchley Park and Centre MK

  • 103 modern guest rooms with golf course views, connecting rooms available and free car parking

  • Fully equipped meeting room, break out areas, Hotel Bar & Restaurant with free unlimited Wi-Fi

Hotel location

Mercure Milton Keynes Hotel

The Approach
Two Mile Ash
MK8 8LY milton keynes
united kingdom

Fax: (+44)190/8568303

Check-in from 14h00

Check out up to 12h00

  • ARRIVA BUS:  NO 4 TWO MILE ASH

  • By plane

    LHR HEATHROW At 95.2km / 59.15 miles

  • By plane

    LONDON LUTON At 44km / 27.34 miles

  • By train

    MILTON KEYNES At 4.5km / 2.8 miles

GPS:52.044876, -0.807678

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

One breakfast Non contractual photo

Our accommodation(s)

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 177

  • Maximum capacity: 160 people

  • Maximum banquet capacity: 120 people

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Our guest reviews for
Mercure Milton Keynes Hotel

100% genuine reviews from our guests

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ALL Rating 4.3/5

3,246 reviews

TripAdvisor Rating 4.0/5

1,435 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Average

TripAdvisor rating 3.0/5

SeanMcMoran Business - 29/11/2021 TripAdvisor review

check in took a long time and I was told I needed to come back in the morning for a VAT receipt so therefore a longer checkout than I hoped for too. Room was large, cosy and warm Just the front desk service that needs to be improved

Enjoyable experience

Customer review rating 4.5/5

Colin A. Couples - 26/11/2021 Confirmed reviews ALL

Great hospitality which exceeded expectations and made for a most enjoyable few days

Very good stay thank you all

Customer review rating 5.0/5

John Couples - 25/11/2021 Confirmed reviews ALL

A quiet hotel with real welcome and all staff attentive to our requirements.

Dear John Edwin A., We very much appreciate your comments regarding your stay at the Mercure Milton Keynes Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thusitha General Manager

Good stay

Customer review rating 4.5/5

Donna Friends - 23/11/2021 Confirmed reviews ALL

Very welcoming and friendly.

Customer review rating 4.5/5

Paul C. Couples - 23/11/2021 Confirmed reviews ALL

Brilliant time. The hotel was well equipped, homely and the staff excellent and couldn’t have been more helpful.

Pleasent stay, friendly reception

Customer review rating 3.5/5

Tyler S. Friends - 23/11/2021 Confirmed reviews ALL

We simply needed a comfortable bed for the night so we were well rested for a day at silverstone. This ticked all the boxes. The reception readily swapped our room from a double to twin beds. The hotel is about 5 minutes drive from MK center so a good location

Good location

Customer review rating 5.0/5

Jo Couples - 23/11/2021 Confirmed reviews ALL

Lovely well presented hotel, extremely clean. Had a really comfortable stay and a great night’s sleep

Dear Jo B., We very much appreciate your comments regarding your stay at the Mercure Milton Keynes Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thusitha General Manager

Great location - great room

Customer review rating 4.5/5

Mark K. Business - 19/11/2021 Confirmed reviews ALL

Privilage room for business trip. Really comfortable bed - great nights sleep in a quiet and relaxing setting. Hotel located in a nice area Great stay - no issues

Dear Mark k., We very much appreciate your comments regarding your stay at the Mercure Milton Keynes Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thusitha General Manager

Nice hotel

Customer review rating 3.5/5

Dee Couples - 18/11/2021 Confirmed reviews ALL

Lovely hotel. Staff were friendly, room was clean, breakfast was lovely. Only problem we had was that housekeeping kept opening our room door without notice, happened twice during our stay but other than that was fine.

Dear Daviya W., We very much appreciate your comments regarding your stay at the Mercure Milton Keynes Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We appreciate letting us know about housekeeping not knocking before entering your room. This is something we take very seriously and something we have addressed with them directly. Thank you again for sharing your experience, and we very much hope to welcome you again Sincerely, Thusitha General Manager

Poor service

Customer review rating 1.0/5

Chris Business - 18/11/2021 Confirmed reviews ALL

I have stayed in a lot of hotels throughout the UK for work and overseas for pleasure but i have never come across such a poorly run restaurant and such rude staff. staff need training on talking to customers and general manners.

Dear Chris W., Thank you for taking the time to tell us about your experience at the Mercure Milton Keynes Hotel. I am sorry to read of your experience within our restautant; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to identify the staff in question, address the problems and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future as we usually pride ourselves on our great customer service. Sincerely, Thusitha General Manager

Great Hotel

Customer review rating 4.5/5

Mark Business - 17/11/2021 Confirmed reviews ALL

Very good, the rooms were clean tidy and of a good size, the staff were friendly and very helpful. The food in the restaurant was reasonably priced and well cooked, eat way to much.. one down side the mobile phone reception was very poor, but I would defiantly recommend this hotel and will stay again

Dear Mark L., We very much appreciate your comments regarding your stay at the Mercure Milton Keynes Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thusitha General Manager

Well located

Customer review rating 4.0/5

B N. Families - 16/11/2021 Confirmed reviews ALL

This was just a one night stay and was very nice. The staff were helpful and polite.

Dear brian N., We very much appreciate your comments regarding your stay at the Mercure Milton Keynes Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thusitha General Manager

A good stay with very pleasant staff

Customer review rating 4.0/5

Neil S. Business - 15/11/2021 Confirmed reviews ALL

Always clean and welcoming, Abbey Hill is my number 1 choice in Milton Keynes.

Dear Neil S., We very much appreciate your comments regarding your stay at the Mercure Milton Keynes Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to welcoming you again. Sincerely, Thusitha General Manager

Bedrooms fine but dining room/bar service diabolical!

Customer review rating 2.0/5

Roger H. Couples - 13/11/2021 Confirmed reviews ALL

Tried to enjoy a drink pre dinner. Bar was exceptionally busy, only one member of staff behind bar, and another man occasionally helping out. After fifteen minutes we gave up and went through to dining room, where a table had been reserved . In spite of numerous requests we managed to get a drink 50 minutes later. A shandy was ordered but bar pumps out of order. In lieu I asked for a Peroni. Out of stock so eventually I had a Stella like every one else drinking beer. One new member of staff on duty, one 16 year old who did her best , and two other members of staff. Tables were not cleared once people had eaten, so diners sat with dirty plates around them . Service did not exist! We had to wait close to an hour and a half for our one course Meal! Food wasn’t bad but plates were barely lukewarm so food cooled quite quickly. After one course we adjourned to our bedroom!

Dear roger H., Thank you for taking the time to tell us about your experience at the Mercure Milton Keynes Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies, especially given the wait and service you received. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thusitha General Manager

Perfect

Customer review rating 5.0/5

Louise Couples - 09/11/2021 Confirmed reviews ALL

Perfect experience, we had the honeymoon suite and it was amazing

Lovely staff, very helpful, good location

Customer review rating 5.0/5

Debra P. Families - 07/11/2021 Confirmed reviews ALL

Lovely hotel, very helpful staff couldn’t do enough for us, food was lovely to..

Comfortable stay

Customer review rating 3.5/5

Anonymous Business - 06/11/2021 Confirmed reviews ALL

On the whole it was a comfortable stay, the menu was a little lacking in choice and my starter had to be served with my main, which i have not experienced anywhere before. The room was clean but the side of the bed was heavily stained and carpet was stained, so the rooms might need some refreshing. But on the whole it was quiet and comfortable.

Poor food options at Dinner

Customer review rating 3.5/5

John C. Business - 05/11/2021 Confirmed reviews ALL

Just like a 2* level hotel so should be a lot better

As always an excellent experience

Customer review rating 5.0/5

Andie H. Business - 03/11/2021 Confirmed reviews ALL

From the warm welcome to the stylish room and good nights sleep in a very comfortable bed staying at The Mercure MK is always a pleasure.

Golf trip

TripAdvisor rating 5.0/5

roysutherland 27/08/2021 TripAdvisor review

I stayed here for two nights. The room was spacious with all expected facilities. It was clean and fully met my expectations. Its location was perfect for Woburn Golf Club, being right on the A5 road with easy access to our destination.

Dear Roy, Thank you for your lovely review. We're delighted to hear you enjoyed your stay and we're hopeful it resulted in a great golf game the next day. We look forward to hopefully welcoming you again very soon and wish you well in the meantime. MMK

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