Quay West Suites Melbourne 5 gwiazdki

Ocena klientów (Ocena ALL) 4.8/5 Liczba opinii: 2 149

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Opis

O hotelu

  • Poczuj się pewniej dzięki darmowemu dostępowi do telekonsultacji medycznych AXA

  • Hotel apartamentowy w samym sercu Melbourne, ze wspaniałymi widokami na miasto

  • Wspaniały basen mineralny z wodą bogatą w magnez oferuje wspaniałe właściwości zdrowotne

  • Całodobowa recepcja i podziemny parking strzeżony

Nasze pokoje

Apartament

Apartament superior z 1 sypialnią, 1 łóżko king lub queen-size, IVIX piętro, kuchnia, balkon

  • 3 os. maks.
  • 52 / 559 sq ft
  • Pościel 1 x Podwójna sofa oraz 1 x Łóżko queen-size
  • Zalety obiektu: Balkon

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Discover

Lokalizacja hotelu

Quay West Suites Melbourne

26 Southgate Avenue, Southbank
3006 MELBOURNE
Australia

Pozycja GPS:-37.820398, 144.96709

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu

JARRAH BREAKFAST

Jarrah oferuje śniadanie w stylu kawiarnianym

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.8/5  Liczba opinii: 2 149

Ocena TripAdvisor  4.6/5  Liczba opinii: 1 527

best ever holiday

Ocena na stronie TripAdvisor 5.0/5

Laura G Opinia zatwierdzona w TripAdvisor

this place is amazing our first time in melbourne and they made us feel so welcome the hotel is so clean and would not of stayed any where else highly recommend for any one very family friendly my niece so enjoyed this place and the formula one so close to everywhere and breakfast was so yummy the staff went above and beyond.

Thanks Laura, we are so pleased you enjoyed your stay with us.

Good stay, great views, more hotel card keys please

Ocena na stronie TripAdvisor 5.0/5

pbz100 Rodziny - Opinia zatwierdzona w TripAdvisor

Nights stayed: 5 Room type: 3 bedroom, 2 bath premium apartment What we liked: - View from the apartment of Flinders Street Station and Yarra river was great! - Accor Platinum benefits of breakfast and welcome drinks were honoured. - Loved that coffee was made on the spot by a barista for breakfast and not the typical coffee machine you find at hotels Overall a good stay but I just have a feedback on the room cards: - To access the rooms, we were given 2 sets of access cards. Basically, the hotel could only give each apartment 2 cards (to access the lobby doors and lifts) for security reasons. While i appreciate the intention, I don’t understand how does restricting guests to only 2 sets of keys help with security. For context, we booked a 3 bedroom apartment where one could easily expect 6 guests. Having only 2 sets of keys for 6 guests was just inconvenient and an uncommon practice.

Thank you for the review, we appreciate it.

Family holiday 2024

Ocena na stronie TripAdvisor 4.0/5

Jack S Rodziny - Opinia zatwierdzona w TripAdvisor

Rooms are a bit dated but well maintained. Top-notch location The kids loved the breakfast spread while the adults liked the coffee (this is Melbourne after all). But most of all, we loved the Aussie hospitality (shout-out to Malcolm & Stephen at the front desk)

Thanks Jack, we are so pleased you enjoyed your stay with us, your appreciation will be shared with the team.

Dated and disappointing

Ocena na stronie TripAdvisor 2.0/5

mrschapman1978 Opinia zatwierdzona w TripAdvisor

We had an overnight stay at the Quay West Suites and were surprised by how dated and run down it was, considering the cost of over $500 for a night and the other reviews online. We have stayed at almost every other 5 star hotel in Melbourne and found Quay West very disappointing in comparison. The rooms were really dated and we were placed in a room with broken air conditioning on a 36 degree day and the room was sitting at 26 degrees when we arrived. We were moved to another room with working aircon after complaining. Furniture was scuffed, cabinetry was broken with exposed hinges and it definitely did not have the look and feel of a five star hotel. The coffee machine had little pieces of glue in the tank which floated in the coffee, despite trying to clean it out many times. The breakfast was okay but pretty scant in comparison to other equivalent hotels like Le Meridien or the Novotel. The location is excellent, right in Southbank and well positioned for public transport and the arts centre district. Staff were helpful and polite.

Thank you for the review, we are truly sorry that there was an issue with the air-conditioning. I am pleased know we could move you to an alternative suite. We are also sorry we could not upgrade you further due to the issue. I will personally check the suite in light of your comment's and thank you for letting us know and for sharing the feedback.

Genuine and compassionate service

Ocena na stronie TripAdvisor 5.0/5

Jake C Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

The staff (James & Georgia) are both extremely welcoming, friendly and accommodating. I can’t remember the last time I was greeted so genuinely at a hotel. The location is perfect, next to the shops. The hotel is clean. But the best aspect so far undoubtedly has been the welcoming experience from the staff.

Thanks Jake, we appreciate the review and the feedback and your compliments will be shared with the team.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 993 Liczba opinii 9.6/10 Lokalizacja
  • 1 223 Liczba opinii 8.7/10 Pokój
  • 1 247 Liczba opinii 9.6/10 Obsługa
  • 14 Liczba opinii 4.5/10 Internet
  • 476 Liczba opinii 8.2/10 Komfort
  • 427 Liczba opinii 8.6/10 Śniadanie
  • 321 Liczba opinii 8.8/10 Czystość
  • 279 Liczba opinii 8.2/10 Udogodnienia

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