Quay West Suites Melbourne 5 gwiazdki

Ocena klientów (Ocena ALL) 4.8/5 Liczba opinii: 2 292

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Opis

O hotelu

  • Poczuj się pewniej dzięki darmowemu dostępowi do telekonsultacji medycznych AXA

  • Hotel apartamentowy w samym sercu Melbourne, ze wspaniałymi widokami na miasto

  • Wspaniały basen mineralny z wodą bogatą w magnez oferuje wspaniałe właściwości zdrowotne

  • Całodobowa recepcja i podziemny parking strzeżony

Nasze pokoje

Apartament

Apartament superior z 1 sypialnią, 1 łóżko king lub queen-size, IVIX piętro, kuchnia, balkon

  • 3 os. maks.
  • 52 / 559 sq ft
  • Pościel 1 x Łóżko queen-size oraz 1 x Podwójna sofa
  • Zalety obiektu: Balkon

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Discover

Lokalizacja hotelu

Quay West Suites Melbourne

26 Southgate Avenue, Southbank
3006 MELBOURNE
Australia

Pozycja GPS:-37.820398, 144.96709

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu

JARRAH BREAKFAST

Jarrah oferuje śniadanie w stylu kawiarnianym

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.8/5  Liczba opinii: 2 292

Ocena TripAdvisor  4.5/5  Liczba opinii: 1 522

Certyfikat Doskonałości 2023

All you need, done very well.

Ocena na stronie TripAdvisor 5.0/5

EmeraldDiva Opinia zatwierdzona w TripAdvisor

We went for the 2 bedroom, 2 bathroom deluxe apartment with river views and it was perfect for a lovely night in Melbourne. The location is amazing for the Arts Centre, just a very short walk. Parking is easy and convenient, for a fee. We enjoyed dinner downstairs at the Jarrah Bar before our show. I am an early riser so enjoyed using the pool and spa in the leisure area very much before breakfast which had a very good spread of food. Really, the space of an apartment with the convenience of hotel facilities, what more could you want?

Thank you for the time taken to post a review, it is appreciated by everyone on the team. We are also thrilled you enjoyed your stay.

Convenient Location, Poor WiFi and Design Flaws

Ocena na stronie TripAdvisor 4.0/5

52_hotels_in_2012 Opinia zatwierdzona w TripAdvisor

Pros: - Location: (Walking) Southbank Promenade (3mins), Skydeck (4mins), National Gallery of Victoria (6mins), Federation Square (7mins), Royal Botanic Gardens (18mins). - Bathroom amenities: Liquid soap, shampoo, conditioner, body wash, dental kit, vanity kit, shower cap, issues, hairdryer (2000w). - Complimentary water provided on the first day. - Spacious room, comfortable bed and pillows, modern appliances. Cons: - In-room WiFi extremely slow for 2024, averaging 10Mbps, with no signal reaching the bedroom. - Impractical design: power points difficult to access near beds and table/work area, only a rain shower head (no handheld option), no toilet brush, shower gel and shampoo dispensers located outside the immediate shower area requiring you to step out to use them, very small TV with no HDMI access, windows that don’t seal properly allowing cold air in, loud air conditioning, and dim lighting in the main room. No shelf in the shower to put your toiletries. In-room safe is not pin-based, instead an outdated system requiring a credit card (or similar) swipe. This is highly unsafe in an age where skimming personal details off magnetic strips is common. - The designer toiletries, crockery, and chopping boards shown on the website are not provided in the room. Instead, you get generic, lower-quality items.

Thank you for the review, we appreciate the feedback. We are sorry you had some concerns with the suite, we will certainly follow up on the feedback provided it is very helpful.

The place to stay in Melbourne

Ocena na stronie TripAdvisor 5.0/5

Col133 Couples - Opinia zatwierdzona w TripAdvisor

As usual, loved our stay at Quay West. From the moment you walk in the door they are friendly , professional and curteous. Mitchell on reception , as always , made us very welcome. Hotel is situated right on Southbank and ideal for visits to Hamer Hall etc. Rooms are very spacious with balconies and well fitted out. Beds are laid and very comfortable with selection of pillows. Foxtel available on tv. Breakfast is very nice . Plenty of food with a good range. Really good value…especially if you are an Accor member.

Thanks Col, we appreciate the review, we are so pleased you enjoyed your stay. I will personally pass on your thanks to Mitchell with your appreciation.

Poor service

Ocena na stronie TripAdvisor 2.0/5

Gabby2386 Couples - Opinia zatwierdzona w TripAdvisor

I was disappointed with the service during my recent stay. Upon arrival, there was no service attendant to assist with our luggage, and most of the time, there was only one staff member at the front desk, which made check-in slower than expected. At the restaurant, JARRAH, the waiter seemed uninterested in serving us. For example, I ordered an egg, but he didn’t check the kitchen until I reminded him twice, resulting in a 20-minute wait. It seems this hotel is understaffed and filled with many unhappy employees. This is the 3rd time I'm staying here, but this time the experience was bad. Overall, the service did not meet my expectations.

Dear Gabby, thank you for the review, I am very concerned that you did not enjoy your stay with us. I would personally like to follow up in light of your comments regarding our team, as this is unacceptable, For me to follow up we urge you to contact the hotel so we can discuss the stay as required and we can personally apologise.

VERY PLEASING EXPERIENCE

Ocena na stronie TripAdvisor 5.0/5

Josheta Opinia zatwierdzona w TripAdvisor

This was awesome. We stayed on 12th floor and the view on the river and the lights of the city made for very lovely evening drinks on the balcony. Breakfast was amazing and the hotel was on the boardwalk where alot of restaurants were. The bed was comfortable and the facilities were top grade. Definitely recommend this place.

Josh, we are so please you enjoyed your stay with us and thank you for taking the time to post a review.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 006 Liczba opinii 9.6/10 Lokalizacja
  • 1 248 Liczba opinii 9/10 Pokój
  • 1 325 Liczba opinii 9.6/10 Obsługa
  • 10 Liczba opinii 6.3/10 Internet
  • 483 Liczba opinii 8.5/10 Komfort
  • 414 Liczba opinii 8.7/10 Śniadanie
  • 352 Liczba opinii 8.7/10 Czystość
  • 277 Liczba opinii 8.3/10 Udogodnienia

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