Hi, I thought the hotel superb, great rooms, friendly staff and excellent location. Had a really nice view looking north over the CBD. Not sure what else to add (not sure why I have to write 200 words?)

This is ideally located behind the arts centre and great fir walk along southbank. The hotel staff were excellent and very helpful, especially Malcolm on front desk. A smiling friendly face made for a great stay.

Chose Quay West due to its proximty to the AO. Location was perfect not only for the AO but also access to Southbank. Unit was spacious, bed was very comfortable, kitchen was extremely well appointed.....not that we used it. Inly downsides, no shelves, drawers in the 2 wardrobes, though we discovered a linen press between Bedroom and Bathroom, just missing a light in that area. Restaurant/Bar was closed, though we understand the current difficulties with staff availability. Will definately stay again.,

Thank you for another wonderful stay at Quay West Melbourne. We always enjoy our stay with you. Our apartment was lovely. Great view, very clean and no request was a problem to your staff. We cannot wait to visit again.

Great amenities, great staff, perfect location. This was our second stay here, longer this time, and will be our first choice next time we visit Melbourne. Can't fault it. Great value for money all around

We stayed in Jan 2022 to go to the tennis which is not too far away. Our 15th floor 1 bedroom apartment was spacious, super clean and well presented. The balcony was large with a small view of the river. Our friends stayed in the apartment next door and theirs was even better. The staff were friendly and accommodating. We had a lovely and very comfortable 4 nights stay

I have now been through two lockdowns in Melbourne and stayed at the Quay West Suites for many months during this time. The staff and the quality of the apartments are first class and made the lockdown almost enjoyable. Special mention to Jacki, Steven, James and Natalie for always being positive and providing an outstanding service. Great location on the River with close access to the City. thoroughly recommend this accommodation.

Couldn't be happier with 2 nights at Quay West Suites. Upgraded to a one bedroom apartment. Beautiful welcome on arrival. Bed was so comfy. Apartment was spotless. Awesome location. Highly recommended!

Lovely as usual, check in easy and all the staff are wonderful as so helpful. Apartments are lovely and very comfy beds. Every thing you need for a home away from home. Location is great, easy walk into the city

From the moment you walk in you feel welcomed, the staff go beyond for you and all are very friendly and wonderful to chat with. The rooms are a good size the bed is comfortable. Breakfast downstairs is really good and the coffee is amazing. The pool and spa are very clean and relaxing. Will definitely be staying here again & again.

Staff are friendly and welcoming. The pool, gym and spa are small but functional, with a beautiful and relaxing decor. The room was well appointed with everything you need. The views both day and night are great. Small balcony, but sufficient for a couple. The only negatives were room cleanliness upon arrival - a little dusty and a couple of large live moths in the linen. Maybe the room hadn't been used for some time. The noise and drone from nearby large exhaust fans at Southgate were noticeable at night. Light and power switches have faded somewhat, maybe due to sunlight, but the room and and hotel were in very good condition overall. An enjoyable place to stay in a great location.

Enjoyed every minute. Great location and atmosphere. We will definitely book again. Weather was very pleasant and the accommodation excellent. The room and restaurants were superb and the staff friendly and obliging. Clean and very inviting.

Our recent stay at Quay West Suites Melbourne was for our anniversary and Peta's birthday and I would have to say to was probably the best stay we have had at any of the Accor properties. From the moment we arrived, the customer service was amazing to say the least - Peta was made to feel extremely special for her birthday and everything associated with our stay was 'A' class, form the room it self to the pool and spa to the bar snacks to the breakfast - everything was perfect. Thank you so much for making our stay so special. A++++++++++++

Arrived early and the staff, looked after my luggage until room ready, including putting things in fridge. Rang when room available, everything already in room for me. Staff friendly in all areas, food and drinks in bar reasonable prices and good quality, exit smooth and simple! 5 minute stroll to CBD , wonderful views from my room with functional balcony. My new home in Melbourne.

Great position to everything in Melbourne, sports, arts, casino, the city. The hotel was immaculate and the staff are the best I have encountered in any stay...... Wouldn't hesitate to recommend the hotel, and will defiantly stay again soon