Pullman Quay Grand Sydney Harbour 5 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 1 531

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Pullman Quay Grand Sydney Harbour - Image 1
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61 Macquarie Street, 2000 SYDNEY, Australia

Opis

O hotelu

  • Z balkonu apartamentu rozciąga się widok na Królewski Ogród Botaniczny lub na Port w Sydney

  • Taras rekreacyjny z basenem, SPA i siłownią z widokiem na Okrągłe Nabrzeże

  • Spróbuj autorskich koktajli i sezonowych dań w Acapulco El Vista

  • Q dining to niesamowite miejsce z nowoczesnymidaniami sezonowymi

  • 3 elastyczne sale konferencyjne z obszarem nieoficjalnym i widokiem na Okrągłe Nabrzeże

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Lokalizacja hotelu

Pullman Quay Grand Sydney Harbour

61 Macquarie Street
2000 SYDNEY
Australia

Pozycja GPS:-33.860545, 151.213036

Telefon
Faks +61 2 9256 4040

Dojazd i transport

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Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

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Ocena ALL  4.5/5  Liczba opinii: 1 531

Ocena TripAdvisor  4.5/5  Liczba opinii: 1 932

Amazing Pullman Grand Quay

Ocena na stronie TripAdvisor 5.0/5

WanChew Opinia zatwierdzona w TripAdvisor

My family and I stayed 4 nights at Pullman Grand Quay. We were in the 2 bedroom apartment overlooking the garden. It was the best hotel we stayed in during the 2 week trip. The apartment was very spacious and very clean. Garden view is nothing special but we did get to see the Sydney Opera House from the balcony. Location is unbeatable for tourists who want to be in the thick of the action. The lift goes directly to the 1st floor which opens up to the promenade and wharfs. Step through the glass doors and immediately soak up the bustle and vibes of Sydney. Sydney Opera House is a 7 min walk away. The trams and monorail both stop a short walk away. Breakfast is ala carte style, not buffet, not unlimited. It is definitely quality over quantity. We tried most of the items on the menu during our stay and all were good. The pizzeria attached to the hotel has very nice food, definitely recommend it. We will stay in Pullman again if we visit Sydney again!

Dear WanChew, Thank you very much for taking the time to share such a wonderful and detailed review of your stay with us. We are truly delighted to hear that Pullman Grand Quay was the best hotel you experienced during your two-week trip — that is a great compliment and means a lot to our entire team. It’s fantastic to know that you and your family enjoyed the spaciousness and cleanliness of the two-bedroom apartment, as well as the unexpected bonus view of the Sydney Opera House from your balcony. We’re also pleased that our location enhanced your experience. Being right in the heart of Circular Quay, with direct lift access to the promenade and wharfs, is something we’re very proud of, and it’s wonderful to hear how much you enjoyed the energy and convenience of the area. Thank you for your kind comments about our à la carte breakfast concept. We’re glad you appreciated the quality of the dishes and had the chance to try a variety of menu items. Your recommendation of our pizzeria is also much appreciated — we’ll be sure to pass this on to the team. We sincerely look forward to welcoming you and your family back to Pullman Grand Quay on your next visit to Sydney. From, Pullman Quay Grand Management

2-3 star at best.

Ocena na stronie TripAdvisor 3.0/5

bonhomieUk Opinia zatwierdzona w TripAdvisor

Pro’s-The location is fantastic, no denying that, unfortunately for us, that’s where the experience stopped. Admittedly the lacklustre entrance when we arrived was partly due to ongoing renovations to the dining area. The day we checked out, the boards hiding the building work were taken down as the restaurant was near to reopening and you do get a great view of the harbour. Staff member Arvee Palmdale was extremely helpful when we asked about a particular area we were thinking of visiting. Also the male concierge was helpful. Good insulation from harbour noise’s but a great atmosphere outside on the balcony, watching ‘river life’. Con’s- No bellboy to assist with luggage from taxi Bland furnishings in room, could it be more grey and drab? Grubby grouting in the bathroom should be replaced, no excuse for dirty appearance. If you’re looking for fluffy luxury bath towels, you won’t find them here. You will have the thinnest toilet paper too. Bathroom amenities when used were not replenished. Leaving the room one evening in a rush, I had caught a thread on some clothing and left it where it fell on the carpet, despite the room being serviced the next morning, it was evident that the carpet hadn’t been hoovered. If you request anything from housekeeping, be prepared to wait, wait and wait and then have to make another request for the same thing. The most extraordinary breakfast arrangement, the menu states, you can have max 1 each of a main, side, coffee and juice, never been in an advertised 5 star hotel that restricted the breakfast in that way! Don’t sit at the round tables next to the window, disgustingly sticky, they needed a good clean. We stayed in a 5 star hotel in Brisbane, the difference between that hotel and this Pullman couldn’t be further apart. Overall, if you can lower your expectations and aren’t expecting a 5 star hotel/ apartment, you won’t be disappointed.

EXCEPTIONAL

Ocena na stronie TripAdvisor 5.0/5

DayTrip23636544657 Opinia zatwierdzona w TripAdvisor

2 Garden view rooms booked 2 nights 21st to 23rd November.608 & 611 Reception staff were very kind held our luggage till check in. Also dealing with the payments efficiently. Our grand daughter and daughter were upgraded to a brilliant Harbour view room which staff gave great attention to treating her to lovely chocolates and card with 21st birthday wishes Bath towels shaped into swans on the bed and red rose petals. My husband and I loved our garden view room. Furnishings in both rooms were very calming and relaxing. We had everything we needed in the kitchen and appliances worked perfectly. Congratulations and best wishes to everyone

Dear Guest, Thank you so much for sharing your wonderful feedback. We are delighted to hear that you and your family enjoyed your stay with us from 21–23 November in rooms 608 and 611. It is lovely to know that our reception team provided kind and efficient service, from holding your luggage to assisting with your payments. We are also thrilled that your granddaughter and daughter enjoyed the complimentary upgrade to a Harbour View room. Our team was very happy to help make the 21st birthday celebration special, and we’re glad the chocolates, card, swan towels, and rose petals added a memorable touch. We’re pleased to hear that you and your husband loved your Garden View room, and that the furnishings and calming atmosphere contributed to a relaxing stay. It’s wonderful that the kitchen amenities and appliances were convenient and worked perfectly for you. Thank you once again for your kind words and congratulations—they mean a great deal to our team. We look forward to welcoming you and your family back for another enjoyable stay. From, Pullman Quay Grand Management

Great base in Sydney

Ocena na stronie TripAdvisor 5.0/5

Orcbait Opinia zatwierdzona w TripAdvisor

We really appreciated what you get here. We had a water view suite looking over the ferries at the quay and the bridge. The hotel pictures do not really do it justice. It is a surprisingly large apartment with tasteful, modern, clean decor, a sizeable balcony facing the view, very good bed. A very nice place to spend time in and so convenient to the many ferries, the Opera House, park, and restaurants. Overall decent value, and I would definitely stay here again. The single negative was that they have a strange obsession with trying to limit how much coffee you drink. Breakfast makes it clear only one coffee is included, and the coffee in our room was not replaced when the room was cleaned. One time we asked for more coffee pods in the room, and after two hours, they brought a single one. Very strange, and penny-wise & pound foolish in my view. Doesn’t change my overall impression of what you get here.

Dear Orcbait, Thank you so much for your truly generous feedback and for choosing to stay with us at Great base in Sydney. We are delighted to hear you appreciated the spaciousness, decor, and fantastic water views from your suite, especially the easy access to the ferries, Opera House, and local attractions. It's rewarding to know you had such a lovely time and would definitely stay again. Please accept our sincere apologies regarding the coffee limitations you experienced, both at breakfast and with the in-room supply. This is certainly not the impression we wish to give, and we agree that the delay in providing an extra pod is unacceptable. We are immediately reviewing our amenity restocking and breakfast service policies with our housekeeping and food & beverage teams to ensure this does not happen again. We are grateful for your high overall rating despite this isolated issue. We look forward to welcoming you back for another wonderful stay soon! Warm regards, Pullman Quay Grand Management Team

Best location

Ocena na stronie TripAdvisor 5.0/5

NZP0PPY Opinia zatwierdzona w TripAdvisor

We had a deluxe garden view and we are so glad we chose the garden view. It was away from all the harbour and noise. we could sit on our balcony in the late afternoon and enjoy a drink and platter overlooking the gardens. Plus as the garden view face east we got wonderful morning sun (dried my washing so well). Never once did we see anyone on the harbour balconies as they had sun streaming in the afternoon and would just be too hot. The apartment was clean and fresh. We loved the location. Breakfast was great - especially being able to order from menu, rather than having a stoggy buffet. Only gripe is the bed had a bit too much partner disturbance for us. And the dishwasher and laundry powder was not topped up for our 4 night stay. The room was so so quiet and we slept well.

Dear NZP0PPY, Thank you so much for taking the time to share such positive and detailed feedback about your recent stay with us. We are truly delighted to hear that you enjoyed the Deluxe Garden View apartment so much! It's great to know that you appreciated the quiet location, the lovely morning sun, and the chance to relax on your balcony in the late afternoon overlooking the gardens. We are also happy you enjoyed the apartment's cleanliness, the excellent location, and our a-la-carte breakfast service. We sincerely apologize for the few issues you encountered. We are sorry to hear the bed had a noticeable amount of partner disturbance, and that the supply of dishwasher and laundry powder was not consistently topped up during your 4-night stay. Please know we have immediately shared this feedback with our housekeeping and maintenance teams to review our amenity replenishment process and the comfort of our mattresses. We are so glad you slept well overall due to the quietness of the room, and we hope to welcome you back again soon! Warm regards, Pullman Quay Grand Management Team

Partner: TripAdvisor

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