Pullman Quay Grand Sydney Harbour 5 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 1 388

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Pullman Quay Grand Sydney Harbour - Image 1
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61 Macquarie Street, 2000 SYDNEY, Australia

Opis

O hotelu

  • Z balkonu apartamentu rozciąga się widok na Królewski Ogród Botaniczny lub na Port w Sydney

  • Taras rekreacyjny z basenem, SPA i siłownią z widokiem na Okrągłe Nabrzeże

  • Polecamy klasyczne koktajle na bazie rumu podawane w słonecznym barze Hacienda Sydney.

  • Q dining to niesamowite miejsce z nowoczesnymidaniami sezonowymi

  • 3 elastyczne sale konferencyjne z obszarem nieoficjalnym i widokiem na Okrągłe Nabrzeże

Nasze pokoje

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Lokalizacja hotelu

Pullman Quay Grand Sydney Harbour

61 Macquarie Street
2000 SYDNEY
Australia

Pozycja GPS:-33.860545, 151.213036

Telefon
Faks +61 2 9256 4040

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

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Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.5/5  Liczba opinii: 1 388

Ocena TripAdvisor  4.5/5  Liczba opinii: 1 922

Great Apartment but Poor Service.

Ocena na stronie TripAdvisor 3.0/5

635happytraveller Opinia zatwierdzona w TripAdvisor

This is a bit of a difficult one. The location and the apartment itself are brilliant. Amazing views of the harbour, very comfortable and within walking distance of so much. However, service was poor. Front desk were generally fine, but a few weak links; but the breakfast and bar were just bad. The classic example was no orange juice at breakfast "because we ran out yesterday". Well go and buy some more ! Bar staff were uninterested, unsmiling and slow. So different to the staff at Pullman Sydney Airport, who were great.

Dear 635happytraveller, Thank you for your valuable feedback. We're delighted you enjoyed the apartment's location and views. We sincerely apologize for the service inconsistencies you experienced, particularly at breakfast and the bar. We understand your frustration with running out of essential items and the lack of attentive service. We're taking your comments seriously and will address these issues with our team to ensure improvements. We appreciate you highlighting the positive experience at the Pullman Sydney Airport, and we aim to achieve that same level of service here. We hope to have the opportunity to provide you with a much-improved experience in the future. Sincerely, Pullman Quay Grand Management Team

Great position, poor air-conditioning.

Ocena na stronie TripAdvisor 4.0/5

Doogle2 Opinia zatwierdzona w TripAdvisor

The very best thing about this apart-hotel is it’s position, it was fabulous to be in the midst of Circular Quay and the view of the Bridge was spectacular. The apartment itself was a great size and was well-equipped. There is a washing machine (detergent provided) and a dryer which we found extremely useful having been on a cruise for several weeks. The fridge was stocked up with treats including , water, pop, wine etc- and there was also a good selection of spirits- take heed though, these lovely touches are very expensive so we did not use, instead going to the local shop. We loved sitting on the balcony and people-watching- it really is the perfect place to do so. A few negative points prevent me from giving a five star review; the apartment was dated/tired and not like the pictures on the website (not the bedroom anyway). We paid a lot of money for a three night-stay and did not expect chipped paintwork & dusty furniture. The worst thing was that we didn’t sleep very well due to the poor air-conditioning, it was completely ineffective. There’s a note in the room telling guests not to switch it below 18 degrees ?? I am not sure we would return for the price we paid in all honesty.

Dear Doogle2, Thank you for taking the time to share your detailed feedback regarding your recent stay at our apart-hotel. We're delighted to hear you appreciated our prime location at Circular Quay and the spectacular views of the Harbour Bridge, as well as the convenience of our well-equipped apartment, including the washing and drying facilities. We understand your disappointment regarding the condition of the apartment, specifically the dated furnishings and chipped paintwork, and how it differed from the website photos. We sincerely apologize that your experience did not meet your expectations, especially considering the price you paid. We also acknowledge your concern about the ineffective air conditioning and the discomfort it caused during your stay. We will immediately investigate the air conditioning unit in your assigned apartment and address the issues regarding the room's condition. We value your feedback and are committed to improving our guest experience. We will be reviewing our room maintenance procedures and website imagery to ensure greater accuracy and guest satisfaction. Thank you again for your honest review, and we hope you might reconsider staying with us in the future after we have addressed the issues you raised. Sincerely, Pullman Quay Grand Management Team

Excellent location

Ocena na stronie TripAdvisor 5.0/5

JBDBB Rodziny - Opinia zatwierdzona w TripAdvisor

8 family members stayed here for two nights and the view was amazing! You are in heart of everything happening and so much to see and do all around you. All rooms have great views of the Opera house or the bridge. Excellent people watching and all the ferries coming in and out. So nice to see the big different cruise ships each day. Rooms were nice and spacious and clean. Breakfast was great too. Highly recommend.

Dear JBDBB, We're delighted to hear you had such a fantastic time with your family! It's wonderful that you appreciated the location, the views of the Opera House and Bridge, and the activity around the harbor. We're also glad you found the rooms spacious and clean, and enjoyed the breakfast. Thank you for the high recommendation – it means the world to us! Sincerely, Pullman Quay Grand Management Team

Excellent

Ocena na stronie TripAdvisor 5.0/5

Nick M Couples - Opinia zatwierdzona w TripAdvisor

We loved our stay. A great room balcony overlooking Circular quay. The kitchen and everything in the room was excellent. Washing facilities were appreciated and the staff were all wonderful. We had breakfasts included and they were all very good. Would come back without hesitation!

Dear Nick M, Thank you so much for your excellent feedback! We are thrilled to hear you loved your stay with us. It's wonderful to know you enjoyed your room with the balcony overlooking Circular Quay, and that you found the kitchen and in-room amenities, including the washing facilities, to your satisfaction. We're also delighted you appreciated our breakfast offerings and found our staff to be wonderful. We truly value your positive comments and are so pleased you would return without hesitation. We look forward to welcoming you back to Pullman Quay Grand Sydney Harbour in the future! Sincerely, Pullman Quay Grand Management Team

Spacious, Quiet and in a Perfect Location

Ocena na stronie TripAdvisor 5.0/5

careys664 Opinia zatwierdzona w TripAdvisor

The location of and view that this hotel offers is the main reason why you stay. We had a one-bedroom apartment which was a great size, a full-length balcony and complete with all live-in accessories. The hotel itself is split into the residence and hotel sections. This is the second time with stayed at this hotel and we received the same room possibly by coincidence which was 508. Probably in regards to aspect and view. this is one of their less desirable rooms so we hope that we get a better room next time we stay. The staff are outstanding and very welcoming. The hotel is quiet and the pickup for Uber and access to other transport is very good. We would highly recommend this hotel

Dear careys664, Thank you so much for your wonderful feedback! We're delighted to hear you enjoyed the spaciousness and quiet atmosphere of our hotel, as well as its perfect location and stunning views. We're especially pleased that you found our staff to be outstanding and welcoming, and that you appreciated the convenience of our location for transport. We understand your comment regarding room 508. We appreciate your honesty and will certainly take your preference for a "better" view into account for your next stay. Please do mention your preference when making your next booking, and we will do our best to accommodate you. We truly value your repeat business and look forward to welcoming you back to the Pullman. Sincerely, Pullman Quay Grand Management Team

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 866 Liczba opinii 9.8/10 Lokalizacja
  • 1 052 Liczba opinii 7.9/10 Pokój
  • 818 Liczba opinii 8/10 Obsługa
  • 8 Liczba opinii 5.3/10 Internet
  • 204 Liczba opinii 5.1/10 Czystość
  • 172 Liczba opinii 5.6/10 Dobra oferta cenowa
  • 141 Liczba opinii 5.8/10 Śniadanie

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