Pullman Cairns International 5 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.5/5 2.923 beoordelingen

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Omschrijving

ALLSAFE goedgekeurd hotel

Extras van het hotel

  • Iconisch hotel, perfect gelegen voor toegang tot Cairns en het Great Barrier Reef

  • Coco's Kitchen and Bar met verse lokale zeevruchten en producten

  • Bekroonde Vie-Spa met kenmerkende behandelingen, massages, gezichtsbehandelingen en meer

  • Meer dan 3.000 m² aan evenementruimte met 11 vergaderruimten,

  • Tropisch buitenzwembad

Onze accommodaties

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Hotel locatie

Pullman Cairns International

17 Abbott Street
4870 CAIRNS
Australië

Gps:-16.924157, 145.779124

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

COCO'S RESTAURANT

Coco's Restaurant serveert een scala aan internationale gerechten - met lokale producten uit North Queensland voor verse en eigentijdse smaken. Coco's zeevruchtenbuffet en de brunch op zondag zijn vooral populair, bij zowel gasten als ingezetenen.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.5/5  2.923 beoordelingen

TripAdvisor score  4.0/5  2.943 beoordelingen

Bad experience with promised refunds

Tripadvisor-waardering 1.0/5

K Anders A Stellen - Gecertificeerde beoordeling door TripAdvisor

To all of you staying in an unrenovated room at Pullman International Cairns, ASK FOR A REFUND! We stayed at this hotel 2 nights but after one night in an unrenovated room we complained and were moved to a renovated room. For an insight in the unrenovated rooms, take a look at some other reviews of this hotel. We wrote an email when we came home and we were offered a refund into our account for one night. Only thing was “their system” said they had to pay to Expedia, since we had booked through them. To get money out of Expedia was just as hopeless as Pullman. We had a lot of email correspondence both with Angelina and the General Manager. They are very good at that, lots of excuses. We used to like Pullmans Hotel but will NEVER stay there again. Inger & Anders Sydney

Great hotel to stay in Cairns

Tripadvisor-waardering 5.0/5

Imeldiffic2 Zaken - Gecertificeerde beoordeling door TripAdvisor

Close proximity to the Esplanade, cruise ports, casino, shopping, Rusty market, convention centre and night market. Underground parking and buffet breakfast available. Staff are very professional and helpful. Special mention to Jessie from the concierge, 15th floor housekeepers and the front desk ladies. The classic room is a bit outdated but clean and the bed are comfy. Highly recommended.

Dear Imeldiffic2, Thank you for sharing your fantastic feedback about your recent stay with us. We're thrilled to hear that you enjoyed your time at our hotel and that our location and services met your expectations. It's wonderful that you found our close proximity to various attractions such as the Esplanade, cruise ports, casino, shopping, Rusty market, convention centre, and night market convenient. Our underground parking and buffet breakfast options are designed to make your stay as convenient and enjoyable as possible. I'm delighted to hear your kind words about your experience at Pullman Cairns International, and I will be sure to share your comments with our team, especially Jessie. Your feedback will undoubtedly serve as an encouragement to all of our staff, as we're deeply committed to delivering the best possible experience for our guests. We look forward to the opportunity of welcoming you back to our hotel for another memorable stay in the future. Sincerely, Chintya Guest Experience Manager

Cairns holiday

Tripadvisor-waardering 5.0/5

carolynrb2017 Stellen - Gecertificeerde beoordeling door TripAdvisor

Love this hotel We always get a fabulous room overlooking the water Our room had just been renovated I think One thing that I can say and I should have suggested it there is no power point in the bathroom to use the hair dryer. The bar area was the closest power point but needs a small mirror there There were heaps of power points in the room but none to use the hair dryer successfully

Dear Caroynrb2017, We truly appreciate your feedback about your recent stay at Pullman Cairns International. We're thrilled to hear that you loved the hotel and the newly renovated room with a water view. In response to your thoughtful suggestion about the power point in the bathroom for the hair dryer, we are delighted to inform you that there is indeed a power point conveniently located in the bathroom, in close proximity to the mirror. Your insights and comments are invaluable to us, serving as a constant source of inspiration for our dedicated team to continually elevate the guest experience. We can't wait to welcome you back in the future Sincerely, Chintya Guest Experience Manager

I feel deceived.

Tripadvisor-waardering 2.0/5

Hoks76 Gecertificeerde beoordeling door TripAdvisor

I rarely write reviews but read them all the time to help me make an informed choice. This time I feel compelled to say something. There must be 2 different classes of rooms here. There is no way the glowing reviews describe mine. There is a nauseating disinfectant chemical smell that permeates everything. And though clean, the room is very old. Nothing has ever been updated. I’m just glad it’s for 1 night. I can’t wait to leave.

Dear SarakC6706TG Thank you for taking the time to tell us about your experience at the Pullman Cairns International. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The disinfectant smell you mentioned is not the experience we intend to provide, and I apologize for any discomfort it may have caused. We will investigate this matter to ensure it does not recur. Thats correct that at Pullman Cairns International, we offer two types of rooms: Classic and Refurbished, each with its unique charm and breathtaking views over both City Mountain and stunning Cairns Harbour. Classic rooms feature classic Italian design, while Refurbished rooms incorporate custom design elements and modern furnishings inspired by the rich history of the Cairns region. You may choose either room type according to your preference. We sincerely appreciate your feedback and look forward to the opportunity to provide you with an even better experience during your next visit for a truly remarkable stay. Sincerely, Chintya Guest Experience Manager

Prima locatie, uitstekend verblijf

Avis-klantbeoordeling 5.0/5

Bernardes Stellen - ALL bevestigde berichten

De medewerkers zijn vriendelijk en professioneel; de service was perfect;

Geachte Bernardes M., Wij stellen uw opmerkingen over uw verblijf in Pullman Cairns International erg op prijs. Het is altijd prettig om positieve reacties te mogen ontvangen. Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening. Bedankt voor het benadrukken van onze locatie en team Nogmaals bedankt voor het delen van uw ervaringen en wij hopen dat uw volgende bezoek even prettig zal verlopen als het vorige. Hoogachtend, Cathryn Martin. Guest Experience Manager.

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 756 beoordelingen 9.6/10 Locatie
  • 1.800 beoordelingen 8/10 Kamer
  • 1.631 beoordelingen 8.3/10 Service
  • 24 beoordelingen 7.4/10 Wifi
  • 594 beoordelingen 7.4/10 Sfeer
  • 578 beoordelingen 7.9/10 Comfort
  • 512 beoordelingen 7.2/10 Netheid
  • 484 beoordelingen 6.3/10 Eten

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