Mercure Cairns 4,5 sterren

Avis-klantbeoordeling (ALL beoordeling) 3.8/5 1.033 beoordelingen

Beste prijs
garantie
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15 Florence Street, Corner of Florence and Lake St, 4870 CAIRNS, Australië

Omschrijving

Extras van het hotel

Mercure Cairns is perfect voor zakenreizigers en vakantiegangers en biedt verschillende kamertypen, van Standard kamers tot Familie kamers en kamers met spa. Wij zijn trots op onze warme, vriendelijke service en betaalbare, comfortabele accommodatie.

Onze accommodaties

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Hotel locatie

Mercure Cairns

15 Florence Street, Corner of Florence and Lake St
4870 CAIRNS
Australië

Gps:-16.919012, 145.772888

Telefoon
Fax +61 7 4031 2298

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Wifi
  • Airconditioning
  • Vergaderzalen
  • 100% niet-roken accommodatie

Zwembad

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Meer informatie

ALL beoordeling  3.8/5  1.033 beoordelingen

TripAdvisor score  3.5/5  124 beoordelingen

Amazing Experience

Tripadvisor-waardering 5.0/5

A B Gecertificeerde beoordeling door TripAdvisor

Great Reef. Awesome experience. Amazing service. Friendly staff. Whole family had a good time. Will be back soon. BTW thanks for calling me back to hand me my scuba certificate.

Thank you for your great feedback, we really appreciate it. Regards Matt Juniper

Very disappointing

Tripadvisor-waardering 3.0/5

BBB_au Gecertificeerde beoordeling door TripAdvisor

As a semi regular Accor user we were very disappointed in this venue. Welcome drinks were from the mini bar. Not acceptable. Yes I know there were Reno's going on. No kettle in the room, despite them providing tea bags. 2 Coffee pods. 1 spoon. Trouble finding how to open the curtains, TV munted. Can't call reception because there was no phone in the room. So had to go to reception for assistance. The girl on duty helped us and did a great job. Breakfast all in the room cost. Go to a separate room for that a "restaurant". All cold options there. No hot buffet. Cooked to order. I am a fussy eater and the 2 hot options on offer were not to my liking. Perhaps an offer of cook to your needs would be a better option. 3 slices of white bread put out. "Long" bread provided. Doesn't fit into the Kmart toaster. Coffee machine producing luke warm coffee, undrinkable. Fittings not maintained. See photo. How this is acceptable to Accor is beyond me. Rest assured we don't recommend it and will send this review to Accor. I am glad we didn't use our free night on this location.

Dear BBB, Thank you for your feedback and I am sorry to see the issues you raised. We will address all the issues you and thank you for bringing these to our attention. I am disappointed to see you were not happy with our breakfast as we have been getting a lot of great feedback on the hot meals available, though I will share your feedback with the breakfast team too. Regards Matt Juniper

Nice place, happy friendly staff.

Tripadvisor-waardering 5.0/5

Peter A Gecertificeerde beoordeling door TripAdvisor

I was there for work so it was a different experience for me than most. The location was perfect though - very close to all attractions and the parking was handy. I found the room quiet and peaceful. The staff were super friendly and I felt very welcome. Cairns is in the tropics so you want a place that's clean and well maintained - this is certainly all of those things. My room and the place in general were spic and span and I would definitely come back.

Dear Peter, Thank you for your positive feedback regarding your recent stay at Mercure Cairns. We are pleased to hear that our location proved convenient for your work and that you found our accommodations to be clean and well-maintained. It is great to know that our team made you feel welcome and that you enjoyed the quiet atmosphere of your room. We strive to create a pleasant experience for all our guests, and your kind words reaffirm our efforts. We look forward to welcoming you back on your next visit to Cairns. Regards Matt Juniper, General Manager

Excelente localização e atendimento!

Tripadvisor-waardering 5.0/5

K6650NCcarlosa Gezinnen - Gecertificeerde beoordeling door TripAdvisor

Excelente localização. Prédio antigo mas no estilo praiano característico do local. Quartos amplos e ótimo entendimento!

Dear Carlosa, Thank you very much for your feedback. We appreciate it. Regards Matt Juniper

empfehlenswertes Hotel

Tripadvisor-waardering 4.0/5

Kathrin S Soloreis - Gecertificeerde beoordeling door TripAdvisor

Das Hotel liegt wenige Schritte vom Cairns Aquarium entfernt. Esplanade, Hafen, Geschäfte und Restaurants sind ebenfalls schnell erreichbar. Das Personal ist sehr freundlich und zuvorkommend. Early Check-In und Late Check-Out wurden ohne Probleme gewährt. Vielen Dank! Die Superiorzimmer sind neu renoviert, modern eingerichtet und geräumig. Den einen Stern Abzug gibt es nur wegen des Ausblicks auf eine hässliche Mauer. Das House Keeping macht einen ausgezeichneten Job, alles war blitzsauber.

Liebe Katherin,Vielen Dank für Ihr Feedback, wir schätzen es sehr, dass Sie sich die Zeit genommen haben, eine Bewertung abzugeben.Mit freundlichen Grüßen,Matt Juniper, Geschäftsführer.

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 424 beoordelingen 8.2/10 Locatie
  • 750 beoordelingen 6.2/10 Kamer
  • 623 beoordelingen 7.7/10 Service
  • 84 beoordelingen 1.2/10 Wifi
  • 306 beoordelingen 5.1/10 Netheid
  • 243 beoordelingen 3.5/10 Eten
  • 135 beoordelingen 6.8/10 Sfeer
  • 125 beoordelingen 7.1/10 Goede prijs-kwaliteitsverhouding

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Onze andere etablissementen in de buurt

Al onze hotels in Cairns

Prijs vanaf, voor 1 nacht voor 1 persoon in de betreffende slaapkamerprijscategorie, exclusief aanvullende services, exclusief ontbijt. Het komt overeen met de laagste openbare prijs inclusief alle belastingen (Sommige belastingen kunnen worden betaald bij aankomst in het hotel (bijvoorbeeld toeristenbelasting) volgens de lokale regelgeving.) voor de betreffende accommodatie die op die dag op de website https://all.accor.com/ te vinden is, voor een verblijf van een nacht in de volgende 20 dagen. Variabel afhankelijk van de periode en beschikbaarheid. De prijs wordt pas gegarandeerd op het moment van de reservering. Alle reserveringen (in het buitenland) zijn betaalbaar in de valuta van het land waar het hotel zich bevindt. Alleen het bedrag, dat bij de reservering is bevestigd in de valuta van het land waar het hotel zich bevindt, is gegarandeerd. Er kan een schatting van de omrekening in uw valuta worden verstrekt, maar dit is niet contractueel. Op het moment van betaling kan uw bank u bankkosten en/of wisselkoerskosten in rekening brengen.