Pullman Palm Cove Sea Temple Resort and Spa 5 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.5/5 722 beoordelingen

Pullman Palm Cove Sea Temple Resort and Spa - Image 1
Pullman Palm Cove Sea Temple Resort and Spa - Image 2
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Omschrijving

Extras van het hotel

  • Enjoy the beachfront location,admire the natural environment

  • Three stunning swimming pools,including our huge lagoon pool

  • An intimate, tropical setting -ideal for a memorable wedding

Onze accommodaties

Studio

Studio Spa-kamer

  • 2 pers. max
  • 40 / 430 sq ft
  • Beddengoed 1 x Kingsize bed(den)
  • Pluspunten van de accomodatie: Balkon

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Hotel locatie

Pullman Palm Cove Sea Temple Resort and Spa

5 Triton Street
4879 PALM COVE
Australië

Gps:-16.752775, 145.670175

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Pendeldienst
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

TEMPLE OF TASTES RESTAURANT

Eenvoudig, informeel en ontspannen. Temple of Tastes is een Palm Cove restaurant waar u stijlvol kunt dineren in een moderne, ingetogen maar elegante omgeving, of u nu kiest om in het restaurant te dineren of buiten op het terras.

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Meer informatie

ALL beoordeling  4.5/5  722 beoordelingen

TripAdvisor score  4.5/5  1.585 beoordelingen

Certificaat van uitmuntendheid 2024

Lovely Surprise

Tripadvisor-waardering 5.0/5

23lizp Zaken - Gecertificeerde beoordeling door TripAdvisor

The hotel was being refurbed last time I was in Palm Cove so it was lovely to visit it all refreshed well done!

A great week in Palm Cove

Tripadvisor-waardering 5.0/5

bigbigtrain Gecertificeerde beoordeling door TripAdvisor

The staff at this resort were wonderful, from reception to the restaurants and bars. I couldn't praise them enough, from Genji who swapped "arigato" with us (I'm not Japanese btw) to Andrew with whom I had high brow conversations. And to Karen and Natalie who also looked after us. We upgraded to a two bedroom apartment for the last four nights as we found the hotel room wasn't a place to sit back and relax. Reception were very accommodating with this move. And then, there's George, maitre de at the restaurant. I was at the bar each night just watching this legend multi task like you wouldn't believe. I couldn't possibly do what he does. Great host. The food at the restaurant was excellent as well. Thanks for a great week George.

Not for couples

Tripadvisor-waardering 2.0/5

Happyplace1969 Stellen - Gecertificeerde beoordeling door TripAdvisor

As others have said location is ok but we booked via another website not Accor and found out very quickly that you don’t get any assistance from the staff once you are asked what room number you are in, as we were in a “private” room. We were even refused a spare pool towel from reception. Went to the cafe for a coffee sorry you need to go to the pool bar. Go to the pool bar “sorry we don’t have a coffee machine here that’s in the cafe!” After this we ate out every day as I wasn’t prepared to give them our money with such a poor quality of customer service. If you have children under 13 then it’s great place to stay as the pool and adult only spa is packed with screaming busy kids enjoying themselves which is them just having fun until about 6pm then it’s really quiet once everyone heads in for dinner and the temperature drops. The main pool is freezing cold for adults and impossible to use the spa till all the kids went in for dinner after dark. Maybe if the pool temperature was warmer adults could use it too. If you are a couple and want a relaxing holiday this is not the place for you.

Dear Happyplace1969, Thank you for taking the time to provide your feedback. We are sorry to hear about the challenges you faced during your stay, particularly regarding the service issues and pool facilities. As your booking was for a privately owned room, it is correct that our staff may have limited ability to assist with certain requests, such as providing additional amenities like pool towels. We recommend contacting the owner or agent directly for any specific needs related to your accommodation. For a more seamless experience, we encourage booking directly with us or through Accor in the future. This ensures full access to our comprehensive services, including complimentary amenities, daily room servicing, and convenient dining options. We appreciate your comments about the pool facilities and will consider your feedback as we continue to improve our offerings. For couples seeking a more relaxing environment, we can also recommend periods outside of school holidays. Thank you again for sharing your experience. We hope to have the opportunity to welcome you back and provide a stay that meets your expectations. Kind Regards, Megan

Befriedigend

Tripadvisor-waardering 3.0/5

Spikefriend Stellen - Gecertificeerde beoordeling door TripAdvisor

Es handelt sich um eine sehr große, gut konzipierte Anlage, für die Umgebung vielleicht etwas zu gewaltig. Zwei Pools, direkter Strandzugang, ruhig gelegen. Wir hatten ein wirklich sehr geräumiges Zimmer mit vorgelagertem überdachtem Balkon. Auch wenn in einer Schlechtwetterperiode, wie wir sie dort erlebten, manches etwas trüber aussieht: Nach gut 20 Jahren in Betrieb sind Abnutzungserscheinungen nicht zu übersehen. Das durchweg freundliche Personal arbeitet nicht gut koordiniert, so dass es etwa bei der Maintenance manchmal hakt. Oder die Bar eine Woche lang keinen Tomatensaft für Bloody Mary hat. Was gar nicht geht, ist das Restaurant, zugleich Frühstücksraum, mit dem Charme einer tschechoslowakischen Kantine der 1960er Jahre. Gemessen an dem offiziellen 5-Sterne-Standard des Hotels reicht das nur für die Note Befriedigend.

Dear Spikefriend, Thank you for sharing your thoughts about your recent stay at our property. We appreciate your feedback and value your insights as they help us identify areas for improvement. We are delighted to hear that you enjoyed the spacious room with a covered balcony, the quiet location, and the direct beach access. However, we regret that you encountered some issues during your stay. We take your comments about signs of wear and tear seriously, and we are committed to ongoing maintenance and renovations to ensure that our property remains in top-notch condition. Regarding your feedback about our staff, we apologize for any inconveniences you experienced. We will address this matter internally to ensure better coordination and a more seamless experience for our guests. We have since purchased additional radios for our food and beverage team to better support. Lastly, we appreciate your candid comments about our restaurant and breakfast room. We will take your remarks into account as we continuously strive to enhance the dining experience for our guests. Your feedback is invaluable to us, and we are committed to delivering the high standards expected of a 5-star property. We hope you might consider visiting us again in the future, allowing us the opportunity to provide you with an improved experience that aligns with your expectations. Once again, thank you for sharing your thoughts with us, and we appreciate your patronage. Kind Regards, Megan

Fantastisch resort met heerlijke kamers.

Tripadvisor-waardering 5.0/5

381marjanv Gezinnen - Gecertificeerde beoordeling door TripAdvisor

Gunstige ligging aan het strand en 7 minuten lopen van het gezellige centrum. Wij logeerden in een 1 bedroom appartement. Een heerlijk ruim appartement met een fijne lounge bank op het balkon. Compleet ingerichte keuken, voorzien van wasmachine en droger. Stijlvol ingericht. De zwembaden en terras zijn ruim opgezet. We hadden graag langer gebleven!

Dear Marjan v Thank you for reviewing your stay with us at Pullman Palm Cove Sea Temple Resort & Spa. It is a pleasure to hear that you enjoyed your stay and particularly your room facilities. Your feedback has been passed on to our team and I am sure that this will provide excellent motivation to continue looking at ways that we can provide memorable experiences. We look forward to welcoming you back to the resort should you have the opportunity to return in the future. Kind Regards Rebecca Russell Front Office Manager Pullman Palm Cove Sea Temple Resort & Spa

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 234 beoordelingen 9.3/10 Locatie
  • 397 beoordelingen 6.6/10 Kamer
  • 439 beoordelingen 8.6/10 Service
  • 23 beoordelingen 0.6/10 Wifi
  • 193 beoordelingen 6.6/10 Eten
  • 128 beoordelingen 3.9/10 Netheid
  • 85 beoordelingen 5.7/10 Ontbijt
  • 73 beoordelingen 5.4/10 Goede prijs-kwaliteitsverhouding

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