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The Sebel Mandurah 4 estrelas

Nota clientes Avis 4.5/5 8.400 comentários

Hotel aprovado por ALLSAFE

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The Sebel Mandurah
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+ 14 Serviços

Extras do hotel

  • Receção aberta 24 horas por dia.

  • Localização de luxo no porto, com vista para o belo estuário de Mandurah.

  • Passeios regulares locais para ver golfinhos (empresas externas) a curta distância do hotel.

  • Piscina exterior.

  • Espaço íntimo e único para reuniões e eventos, concebido para inspirar.

Este hotel participa no Planet 21 e age em favor da Hospitalidade Positiva.

Serviços no hotel e nas proximidades

Check-in desde as 14h00

Check-out até às 11h00

Serviços a pagar

Serviços e informações práticas
  • Check-in online
  • Wi-fi/Acesso à Internet
  • Estacionamento
  • Acessibilidade para pessoas com mobilidade reduzida
  • Serviço de babá, sob pedido Serviços a pagar
  • Hotel 100% para não-fumantes
  • Ar condicionado
  • PERTH INTL AIRPORT Serviços a pagar
  • Recepção aberta 24 horas por dia
  • Check-in antecipado/Check-out tardio Serviços a pagar
  • Lavagem a seco/serv. passadeira
  • Porteiro/Carregador
Catering
Lazer e atividades
  • Sala de ginástica
  • Massagem (próximo) Serviços a pagar
  • Serviço de babá, sob pedido Serviços a pagar
  • Passeios de barco (próximo) Serviços a pagar
Serviços empresariais
  • 4 Sala(s) de reunião
  • Servicio disponible fotocopia/impresión

Localização do hotel

The Sebel Mandurah

1 Marco Polo Drive
6210 mandurah
australia

Tel: +61895128300

Fax: (+61)8/95128399

Check-in desde as 14h00

Check-out até às 11h00

  • De avião

    PERTH INTL AIRPORT A 86 km / 53,44 milhas - Transporte Pagante

  • De comboio

    MANDURAH A 4 km / 2,49 milhas

  • De comboio

    MANDURAH STATION A 4 km / 2,49 milhas

GPS:-32.52872, 115.716873

As nossas opções de alojamento

Maravilhosamente decorados e contemporâneos em design, os quartos do The Sebel Mandurah oferecem o retiro perfeito, permitindo-lhe relaxar com todo o conforto. Se procura hotéis em Mandurah pode escolher entre uma variedade de estilos de alojamento neste impressionante hotel à beira-mar; com quartos espaçosos e apartamentos de 1 e 2 quartos disponíveis. Todos os quartos dispõem de TV LCD, banda larga e ar condicionado, e os apartamentos incluem uma cozinha, lavandaria, área de estar e varanda mobilada.

Quarto Superior com cama King Size

Espaço acessível
  • Número máx. de pessoas: 2
  • Superfície: Desde 37 / 398 sq ft
  • Vistas: Lado da piscina, Lado da cidade *

Sujeito a disponibilidade

  • Internet de alta velocidade
  • Utensílios para chá/café

Quarto Superior com cama King Size, Vista água

Espaço acessível
  • Número máx. de pessoas: 3
  • Superfície: Desde 37 / 398 sq ft
  • Vistas: Lado do rio *
  • As vantagens do alojamento: BALCONY *

Sujeito a disponibilidade

  • Internet de alta velocidade
  • Utensílios para chá/café

Quarto Bath Bliss

  • Número máx. de pessoas: 3
  • Superfície: Desde 37 / 398 sq ft
  • Vistas: Vista para o mar/oceano *
  • As vantagens do alojamento: BALCONY *

Sujeito a disponibilidade

  • Internet de alta velocidade
  • Utensílios para chá/café

Quartos Superiores comunicantes com cama King Size

Espaço acessível
  • Número máx. de pessoas: 4
  • Superfície: Desde 74 / 797 sq ft
  • Vistas: Lado do jardim *
  • As vantagens do alojamento: TERRACE *

Sujeito a disponibilidade

  • Internet de alta velocidade
  • Utensílios para chá/café

As nossas reuniões e eventos

As nossas salas de reunião

  • Número de salas de reunião: 4

  • Tamanho máximo: 180

  • Capacidade máxima: 180 pessoas

  • Capacidade máxima para banquetes: 110 pessoas

Descobrir mais

Avaliações dos nossos clientes sobre o
The Sebel Mandurah

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

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Classificação ALL 4.5/5

8.400 comentários

tripadvisor

Classificação do TripAdvisor 4.5/5

1.220 comentários

2021 Certificado de Excelência do TripAdvisor
Certificado de excelência 2021

Not Happy

Nota Tripadvisor 3.0/5

freemanjoy61 30/03/2021 Avaliação com certificação TripAdvisor

Service on arrival was slow, room for the price was not what expected. Had flies in the room and when asked for spray they had none. To me flies mean not a clean room. 3 of the light switches did not work. One of the plugs which my husband needed to plug his sleep apnoea machine into kept turning the light on the other side of bed on. At midnight had people talking loudly in the corridor for period of time. Door which enters into corridor loud bangs every time someone enters corridor.

Dear freemanjoy61, Please accept my apologies for the delay in responding to your feedback from your stay at The Sebel Mandurah. It is disappointing to read that you did not have a good night's rest and I will pass on this feedback regarding your room to the relevant team members. Again, thank you for taking the time to provide feedback. Kind Regards, Rebecca Davis General Manager

Great

Nota Tripadvisor 4.0/5

sweeyapp 26/03/2021 Avaliação com certificação TripAdvisor

Enjoyed the stay. Great views from the room. Staff was very friendly and helpful. The only one negative is the room air-conditioning was very noisy at night. Overall we have a very relaxing stay. Thanks

Dear sweeyapp, Thank you for your feedback. We are delighted you enjoyed your time with us. Please accept our apologies for any disturbance the air-conditioning caused. Thanks and Kind Regards, Rebecca Davis General Manager

Mandurah Stay

Nota Tripadvisor 5.0/5

jsteward2021 15/02/2021 Avaliação com certificação TripAdvisor

staff were fantastic it was a great location the rooms were very clean and a great view will be returning again and would not stay anywhere else in Mandurah and would recommend this to anybody i have give this a five star

Dear jsteward2021, Thanks for the five-star review and rating. We are delighted you enjoyed your time with us and look forward to welcoming you back again in the future. Kind Regards, Rebecca Davis General Manager

Great Stay

Nota Tripadvisor 5.0/5

Evette N 25/01/2021 Avaliação com certificação TripAdvisor

Great room over looking the river in Mandurah Staff were amazing and very accommodating Would recommend anyone to stay here at The Sebel as its great location, close to restaurants and the centre of town

Dear Evette N, I am delighted that you enjoyed your stay with us and I will share your comments with our team. Kind Regards, Rebecca Davis General Manager

Break

Nota Tripadvisor 4.0/5

965Karen 07/01/2021 Avaliação com certificação TripAdvisor

We were really happy with our hotel stay at the Sebel. Pool was lovely, service was great, room was beautiful, our only disappointment was the fact that there is no benefit if you are an Accor member other than a free drink which takes away the reason for paying the Accor membership. Very sad a restaurant won’t come on board and support Accor hotel.

Dear 965Karen, Thank you for taking the time to review your stay with us. I am pleased you enjoyed your time here with us and we hope to welcome you back again in 2021. Thanks and Kind Regards, Rebecca Davis General Manager

61st wedding anniversary

Nota Tripadvisor 5.0/5

descorboy 26/11/2020 Avaliação com certificação TripAdvisor

Love this hotel with its wonderful and cheerful staff, however was very disappointed as I asked for a high room but only got 3rd floor (or one floor up) also booked two rooms both the same price but so different in set up one. Far more spacious than the other

Dear descorboy, Thank you for your feedback about The Sebel Mandurah. I am happy to hear that you enjoyed a comfortable stay with us. The team certainly work hard to meet requests, so I apologise that we were unable to meet this for you. Thank you again for sharing your experience, and I hope we may have the opportunity to welcome you back to the hotel in the future. Kind Regards, Rebecca Davis General Manager

Top Spot

Nota Tripadvisor 5.0/5

Freedom774439 24/11/2020 Avaliação com certificação TripAdvisor

Reception was warm and welcoming and this was followed by exseptional accommodation The service and attention to detail were great and the staff very professional and friendly The location is superb and the facilities were great

Dear Freedom774439, Thank you for your review and for choosing to stay with us. I'm happy to read that you enjoyed your stay and look forward to welcoming you again in the future. Kind Regards, Rebecca Davis General Manager

Staycation

Nota Tripadvisor 5.0/5

lainy11855 02/11/2020 Avaliação com certificação TripAdvisor

it was a very relaxing stay which i needed and everything was within walin it was a very relaxing stay which i was very in need of, and everything was in walking distance loved it. great location and i loved the service which i am all about old fashioned service

Thank you for the review lainy11855. We are delighted that you enjoyed your staycation and we hope to welcome you back again in the future. Kind Regards, Rebecca Davis General Manager

Nice overnight stay

Nota Tripadvisor 5.0/5

Babs_DownUnder 27/10/2020 Avaliação com certificação TripAdvisor

A warm greeting at reception, a clean room with a comfortable bed, a lovely dinner at The Peninsula and a good nights sleep. What more could I ask for? A lovely, but short overnight stay. PS: A waste basket in the main room would be nice.

Dear Babs_DownUnder, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and we hope to welcome you back in the future. Kind Regards, Rebecca Davis General Manager

Short stay

Nota Tripadvisor 5.0/5

Eatingouters 26/10/2020 Avaliação com certificação TripAdvisor

We were greeted warmly by reception staff - Marta who provide us with a thorough explanation of hotel facilities, COVID policy and to our surprise an upgrade with our room. We loved the upgrade to a Bath bliss room, the bed was extremely comfortable and the space in the room was significant with a view to the waterside.

Dear Eatingouters, I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and especially, Marta as I am sure that this feedback will serve as an encouragement to all of our staff. We look forward to seeing you again in the future. Kind Regards, Rebecca Davis General Manager

Perfect from.check in to check out

Nota Tripadvisor 5.0/5

Leanne M 25/10/2020 Avaliação com certificação TripAdvisor

We were greeted like royalty. Such beautiful service from this award winning property. Superb and appreciated upgrade. Professional staff and so friendly. Love this place and even saw a dolphin as we were leaving. We just keep coming back. Dissapointed Covid19 has disabled our brekky option.

Thank you for the review Navigator48108238040. We are delighted that you enjoyed your time with us and in Mandurah. We hope to have the opportunity to welcome you back in the future. Kind Regards, Rebecca Davis General Manager

Pleasant but not spectacular

Nota Tripadvisor 3.0/5

GrandTour32265466599 21/09/2020 Avaliação com certificação TripAdvisor

Check-in was abit short and abrupt without any information about the hotel, amenities and services. Plus side was the receptionist rang ahead to advise our room was ready and that we could check in anytime from then. Room was very comfortable, clean and excellent layout. Bed was very comfortable. Accor membership benefits was not acknowledged (I had gold membership and no upgrade was offered even though it was mid-week and did not seem to be fully booked, we could wrong). As part of the Accor loyalty program, they had a complimentary bottle water - thanks but there were 2 of us (and it was also in our reservation). Lastly, the complimentary drinks voucher for Accor members had to be redeemed in a 3rd party venue that was not very happy in honouring it. Best if Accor Sebel did away with this free drinks voucher instead to save the members the uncomfortable feeling of being imposed on by the 3rd party venue. Overall - we wouldn't rush to return but nonetheless enjoyed our stay

Dear GrandTour32265466599, Thanks for taking the time to provide feedback from your stay with us in September. I’m pleased to read that overall you enjoyed your time with us. I will share your comments with all staff as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We appreciate you sharing your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Thanks and Kind Regards, Rebecca Davis General Manager

SEBEL

Nota Tripadvisor 3.0/5

spark472 02/09/2020 Avaliação com certificação TripAdvisor

The mini bar was empty on both days and we left a bra in the room and they want to charge $25 to send to Perth?? It’s our fault for not seeing it but for $25 you could send it to Ireland. Thanks, Daniel

Thank you for your review, Daniel. We are disappointed that you didn't enjoy your overall stay with us and appreciate the feedback. Thanks and Kind Regards, Rebecca Davis General Manager

Spa bath room

Nota Tripadvisor 5.0/5

Chelleey_x 30/07/2020 Avaliação com certificação TripAdvisor

oh my goodness, the view from this room was amazing. And the spa bath was like heaven! The bed was probably a bit too hard for my liking but beds can be hard to get to suit everyone. So not the end of the world. Will definitely be back again next year!

Dear Chelleey_x, We very much appreciate your comments regarding your stay with us, at The Sebel Mandurah. We are delighted that you were able to rest and relax! We look forward to seeing you again, in the future. Kind Regards, Rebecca Davis General Manager

Friendly welcome and great service.

Nota Tripadvisor 5.0/5

johnB4263QS Business - 12/06/2020 Avaliação com certificação TripAdvisor

Thanks Sebel Mandurah staff for continuing with the friendly welcome and wonderful service. You ensured that my stay was comfortable during the tough time of Covid19 and this added to my memories of Mandurah. Looking forward to seeing you again.

Hi johnB4263QS, Thanks for taking the time to share your feedback. I'm delighted that you felt welcome and comfortable during your stay and we look forward to seeing you again when your back in Mandurah. Thanks and Kind Regards, Rebecca Davis General Manager

Avoiding Hens Night

Nota Tripadvisor 4.0/5

Brian G 12/02/2020 Avaliação com certificação TripAdvisor

Lovely room. with private courtyard. Reception staff Excellent. Welcoming . friendly and always with a smile. Spacious bathroom, but the Towels were by the toilet at the opposite end from the shower. Suggest at least a single towel hook be located by the shower.

Good Afternoon, Thanks for the great review of the hotel ! We look forward to welcoming you back in the near future.. Kind Regards, Kristy Coates Assistant Manager

Perfect stay

Nota Tripadvisor 5.0/5

N H Couples - 21/01/2020 Avaliação com certificação TripAdvisor

The Sebel Mandurah has apartments which are perfect for an extended stay and the staff are so helpful with anything you need. Mandurah has easy access to both Perth and the South West and the area is beautiful both in its wildlife and tourist needs.

Good Afternoon, Thanks for the great review of the hotel ! We look forward to welcoming you back in the near future.. Kind Regards, Kristy Coates Assistant Manager

Great Location

Nota Tripadvisor 5.0/5

pollyfamer Friends getaway - 18/01/2020 Avaliação com certificação TripAdvisor

Excellent location, friendly staff, rooms a good size. Clean and centrally located. Quiet and free parking although not undercover. Breakfast buffet was only ok, but fresh and restocked frequently. Would upgrade for the view next time.

Hello pollyfarmer, I am delighted that you have enjoyed your time with us - thank you so much for your review. The rooms with waterviews are well worth the $40 upgrade fee - they all have balconies too - what could be better than waking up to that view and having a coffee whilst watching the sunrise =) We look forward to your next visit. Kind Regards Nicky Copper

Beautiful but Customer Service needs some wook

Nota Tripadvisor 5.0/5

cameronmcintyre2018 Couples - 08/01/2020 Avaliação com certificação TripAdvisor

We fell in love with the hotel. The only negative note was my experience at reception when I wanted to stay an extra night. I was only offered an extremely high rate when other options were available.

Hello cameronmcintyre2018, Thank you for your feedback about your stay. I hope you will accept my sincerest apologies if there has been some confusion with the rates quoted to you. Our rates are loaded into a centralised system so I will need to follow up the reasons this could have been different - this is most unusual as we set the rates and therefore should have rate parity across the board. Please leave this with me to follow up. I do hope that you will stay with us again Cameron. Kind Regards Nicky Copper Front Office Manager

Christmas Get Away!

Nota Tripadvisor 4.0/5

mburges2410 Friends getaway - 01/01/2020 Avaliação com certificação TripAdvisor

The Sebel was excellent. The staff were very helpful especially Christie at Reception. The room was spacious, serviced daily (including Xmas Day). The view overlooking the Estuary was great. Only negative was the airconditioning very noisy particularly at night when trying to sleep. Would highly recommend to anyone.

Hello mburges2410, I am delighted to read that you have enjoyed your time with us over the Christmas break - please accept my apologies that I haven't been in touch sooner! I will pass your feedback on to Kristy - she will be delighted she made such an impression on you! Kind Regards Nicky Copper Front Office Manager

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