Hotel Pullman Sydney Hyde Park 5 estrelas

Classificação clientes Avis 4.3/5 13.255 comentários

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Como funciona?
+ 29 Serviços

Extras do hotel

  • Acomodação em andar executivo com lounge executivo

  • Em frente ao icônico Hyde Park, no epicentro dos bairros de artes, compras e negócios

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Serviços no hotel e nas proximidades

Check-in a partir das 14h00

Check out até as 11h00

Serviços pagos

Serviços e informações práticas
  • Check-in on-line
  • Wi-Fi/Acesso à internet
  • Estacionamento
  • Acessibilidade para pessoas com mobilidade reduzida
  • Hotel 100% não-fumante
  • Climatizado
  • Idiomas falados no hotel
  • Recepção aberta 24 horas por dia
  • Check-in antecipado/Late check-out Serviços pagos
  • Lavagem a seco / Ferro de passar Serviços pagos
  • Câmbio
  • Mensageiro
  • Concierge
  • Room for hearing impaired guests
Lazer e atividades
  • Piscina
  • Academia
  • Bem-estar
  • Café da manhã Serviços pagos
  • 2 Restaurante(s)
  • 1 Bar(es)
  • Serviço de quarto
Serviços de negócios
  • 10 Sala(s) de reuniões
  • Hotel de convenções
  • Centro de negócios
  • Serviço de cópia/impressão disponível

Localização do hotel

Pullman Sydney Hyde Park

36 College Street
2000 sydney

Tel: +61293618400

Fax: (+61)2/93618599

Check-in a partir das 14h00

Check out até as 11h00


  • De avião

    SYDNEY A 12 km / 7,46 milhas

GPS:-33.876042, 151.212419

Nossas acomodações

Elegantemente apresentados e luxuosamente decorados, os quartos do Pullman Sydney Hyde Park fornecem um refúgio privado e amplo para quem viaja a negócios e a lazer. Hóspedes à procura de hotéis em Sydney podem escolher entre diversas acomodações neste impressionante hotel no centro de Sydney, com opção de quarto executivo, premier e superior. Cada quarto tem decoração elegante, banheiro em mármore, área de trabalho, Internet banda larga, minibar, base para iPod e TV tela plana.

Nossos restaurantes e bares


Tipo de culinária: Internacional

O restaurante Windows on the Park é um sofisticado restaurante de culinária australiana moderna em Sydney CBD que serve o café da manhã e jantar. Suas refeições são complementadas pela luz natural e pela maravilhosa vista do Hyde Park e da cidade.


Tipo de culinária: Café

Foto não contratual


Foto não contratual


O Bar Rendezvous, com estilo cosmopolita e clima acolhedor, é ideal para se reunir, colocar a conversa em dia e relaxar. Qualquer que seja a ocasião para comemorar, ele é sempre o lugar perfeito de se reunir, com refeições leves e variedade de coquetéis

Foto não contratual

  • Segunda-feira Fechado
  • Terça-feira Fechado
  • Quarta-feira Fechado
  • Quinta-feira Fechado
  • Sexta-feira Fechado
  • Sábado Fechado
  • Domingo Fechado

Suas reuniões e eventos

Nossas salas de reuniões

  • Número de salas de reuniões: 10

  • Tamanho máximo: 264

  • Capacidade máxima: 250 pessoas

  • Capacidade máxima para banquete: 180 pessoas

Saiba mais

Avaliações dos nossos hóspedes para
Pullman Sydney Hyde Park

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL 4.3/5

13.255 comentários

Classificação no TripAdvisor 4.0/5

2.812 comentários

High Expectations Dissappointing Results

Classificação TripAdvisor 1.0/5

smacjan1 Business - 20/07/2020 Avaliação certificada TripAdvisor

When I stay at a Pullman I have high expectations and the reputation of Pullman Hyde Park gave me confidence that my expectations would be met. However: 1. My initial Impression was check in where there was no assistance with my bags - although the girl was polite. 2. I then moved my car to the car park which was filthy (discarded rubber/surgical gloves; litter takeaway food wrapping all over the place, floor covered in drink or other liquid stains - just an over view). 3. Went to my room and the toilet didn't flush - 2 days t fix with me flushing the toilet with the kettle. 4. Wanted to take a bottle of wine up to my room after dinner. After a couple of days, I found out that they were charging me restaurant prices and if I ordered as room service, the wine was $20 cheaper. On the next night, I asked if I could get the cheaper price if I ordered and took it up with me. The girl enquired and while I was accommodated, I was asked a few times who told me - it felt like an interrogation so they could punish the person. While the room itself was otherwise comfortable and the staff in general were polite - what I just described makes this a poor experience. I get it that the CORONA Virus response means a wound back service and I appreciate the pressure that the team is under to meet requirements for safety. But … I'll leave it at that.

Not quite ready post COVID

Classificação TripAdvisor 4.0/5

Teamcruising 10/06/2020 Avaliação certificada TripAdvisor

We were very excited to have our first weekend away in 3 months, post COVID. Unfortunately the hotel was not quite ready for guests. The bar and restaurant were not open, the cafe was only open from 7am-6pm and the staffing was too low. Whilst it is difficult for hotels to deal with low occupancy post COVID, providing a lower level of service will not encourage guests to stay. Closed services should be advised by email when guests have made a booking, to manage expectations. We had a confirmed dinner booking that was cancelled at 3.30pm because the cafe was not open. We were offered room service or to sit alone in the cafe but we can do that at home. Luckily after making several phone calls we got a booking at Diethnes.

Average in every way

Classificação TripAdvisor 2.0/5

AndrewFX Business - 15/03/2020 Avaliação certificada TripAdvisor

Just really average from the check in experience to the overall service levels. It’s a 3 star hotel from my experience. Good location and everything else is just average at best. Much better hotels to stay in around Sydney CBD than this one.

Great Stay

Classificação TripAdvisor 5.0/5

Kaia S 01/03/2020 Avaliação certificada TripAdvisor

Very comfy room on the executive floor overlooking Hyde Park. Enjoyed the drinks and canapes in the Executive lounge. Very friendly stall and always helpful. A big surprise for my wife was the birthday cake, very nice. Thank you.

Not quite the stay we expected

Classificação TripAdvisor 3.0/5

kyliejoan 19/02/2020 Avaliação certificada TripAdvisor

We had booked 3 nights at the Pullman. When we arrived it was a bit early to check in so we went to the café to get some lunch. We were able to get into our room a bit before 2pm. The room was nice, very spacious and a lovely view over hyde park, however we didn't even stay one night, as when we returned from dinner, we discovered there was no hot water, and hadn't been any all day. We were not told this when we checked in, and there was no assurances that the issue would be fixed by the next morning. We did also hear from another guest that they had only had one hot shower in the last 3 days, so it was definitely a major issue. To the Pullman's credit they did offer to move us that night, and after some deliberation we decided to move that night. Pullman moved us to their sister property Swisotel in Market street and paid for the taxi to get us there. the next day we did get a call to tell us that the issues had been resolved and they would love for us to return. I am sure that we would have gotten an upgrade, and maybe other extras, but my husband didn't want the hassle of repacking and moving again so we stayed where we were. I would consider booking with the Pullman again, as they did their best to accommodate us.

Love Accor Hotels

Classificação TripAdvisor 4.0/5

Mobile26382133336 02/02/2020 Avaliação certificada TripAdvisor

We have stayed with a Pullman hotel several times and have nothing but praise. Actually we have stayed with a number of Accor hotels and they all exceed expectations. If we had to fault any thing with Hyde Park it would be, maybe change around the breakfast menu - it's always the same - always chipolatas how about some patties/meat balls, always baked beans, spaghetti would be nice, always streaky bacon that's chewy, mixture of streaky and eye bacon would be nice, no gluten free bread no lactose free milk, no tomato juice. Also there was no welcome folder in the room, nor instructions on how to use the TV or the coffee machine - not sure if it was just missing from our room or no room has them? We did suggest about it but didn't really get an answer.

Almost 5 star

Classificação TripAdvisor 4.0/5

X8089XDlees 27/01/2020 Avaliação certificada TripAdvisor

I was a little disappointed with our stay - you are a 5 star hotel but missed the mark a few times - we had 4 adults in our room but only 2 coffee mugs instead of 4. We only had one shower gel to use for the whole family. Our room was tidied up on our second day but the new milk was left out and the toilet paper was left on the toilet instead of being put on the holder. We had to request new towels to be put up at the pool as all the towels were dirty. There wasn't a 'doorman' to help us with all our luggage when we arrived. The buffet breakfast was ok but nothing special - in fact I had to ask two different staff for a refill pot of tea. Overall the location and price made it worthwhile to stay at the Pullman but given it is a 5 star hotel I expected a higher level of service.


Classificação TripAdvisor 5.0/5

Robyn T 27/01/2020 Avaliação certificada TripAdvisor

My stay at the Pullman was great, made even better by the wonderful staff that work there. Everyone you speak to has a smile on their face. What a great advertisement for the hotel. Will certainly stay there again. Location is superb, oppisite the Cenotaph.

All ok but not as good as it used to be

Classificação TripAdvisor 3.0/5

TrueTraveller101 Solo travel - 16/01/2020 Avaliação certificada TripAdvisor

My stay was all ok with a room of Hyde Park. The guest room itself is quite run down but still functional. The cleaning is ok. But what disappointed me is the breakfast. The breakfast room has a look of canteen and there are not variety of foods. There are no vegetable in the buffet line either. The breakfast room is busy and after 3 days you get bored of the same breakfast everyday. On my 1st morning I ordered eggs from egg station and had to wait 40-45 minutes! Staff at the lobby and breakfast are friendly though. I am an Accor gold member and received a usual complimentary which I appreciate. Going to stay there again, I am not sure.

110% recommend

Classificação TripAdvisor 5.0/5

1974fionaw Couples - 16/01/2020 Avaliação certificada TripAdvisor

The stay was great with not one issue or one negative thought, everything was perfect! The staff were helpful, the room was spacious and the location was superb for easy access to the city. I could not recommend the Pullmans on Hyde Park more highly.

Syd trip

Classificação TripAdvisor 4.0/5

fenn72 Family - 14/01/2020 Avaliação certificada TripAdvisor

The room was ok, would've been ideal if they replace the carpet as it's looking a bit tired. However the bed was very comfortable and having the Hyde Park view is very satisfying. Food at the buffet seems to be lacking a variety.

Another great stay

Classificação TripAdvisor 5.0/5

Passport257703 Solo travel - 14/01/2020 Avaliação certificada TripAdvisor

I keep coming back whenever I travel to Sydney - it is my go-to place. So friendly and responsive. Convenient to city and transport. Easy to reach from Sydney airport by taxi, Uber or train. Super location with Hyde Park just acrodd the road.

Meeting Expectation

Classificação TripAdvisor 4.0/5

richardW1421WK Family - 06/01/2020 Avaliação certificada TripAdvisor

great location. great value for money. breakfast was great. Swimming pool is bit small. Staffs are very friendly. This is our first stay and overall, it met my expectation for a 5 star hotel in Sydney.

Average stay

Classificação TripAdvisor 3.0/5

Peter W Family - 05/01/2020 Avaliação certificada TripAdvisor

Hotel was busy on Boxing day ,we stayed there for 2 nites. Check in fast ,polite and welcoming and that's about where the friendliness and smiling finished. Breakfast on two mornings busy but no good morning, staff under pressure and dis organised, Coffees 20 minute wait both good . Great location and plenty of options around for entertainment etc.

Great stay.

Classificação TripAdvisor 4.0/5

528stephena Couples - 02/01/2020 Avaliação certificada TripAdvisor

We had a great stay. Our room was clean and spacious. Staff were always very friendly and helpful. The upholstery in the Exec lounge needs a clean however - it does subtract from overall standard of the setting.

Great city hotel

Classificação TripAdvisor 4.0/5

Traveller_Chelly10 Couples - 31/12/2019 Avaliação certificada TripAdvisor

Great position, close to CBD, comfortable room, excellent room service, lovely staff, our room had a wonderful view over Hyde Park, breakfast each morning was fresh and great variety, rooftop pool a bonus

Shockingly way below other Pullman i have stayed with

Classificação TripAdvisor 1.0/5

FTFTtravel Solo travel - 26/12/2019 Avaliação certificada TripAdvisor

There was no service, pool area is disgustingly dirty (with garbage, food and glasses) as if there is no one there to clean up. I have put the sign (and called) for my room to be serviced and none of the days it was done. Breakfast lun is just long every single day and many other guests are dissatisfied. I have wrote an earlier review and someone replied that they cannot anticipate if there conference events. Conference events are booked in advance, such excuse should not be used....

In fairness, there has been a bit going on this year

Classificação TripAdvisor 3.0/5

Beth B Business - 15/12/2019 Avaliação certificada TripAdvisor

I continue to stay at the Pullman Hyde Park as it is super convenient and they have some great breakfast options, a gym and a host of running options close by. Over recent months, updates of the lifts and gym closures have tainted the experience somewhat so I'm hopeful that they will return to their best in the new year!

Board Meeting

Classificação TripAdvisor 5.0/5

Anthony G Business - 15/12/2019 Avaliação certificada TripAdvisor

The Hotel went out of their way to make our stay enjoyable, the only thing we can complain about, our room was made up late afternoon. the dinning facilities good & the menu excellent. However I was disappointed when I renewed my membership, I was told it was going to renewed as a platinum Member however it shows up as status Gold.

Pullman stay

Classificação TripAdvisor 4.0/5

Rabbitt48 Couples - 13/12/2019 Avaliação certificada TripAdvisor

We were very happy with the stay, the room was ready when we arrived a bit early. Staff friendly and room was nice, view of the park. Either side is fine, Darlinghurst and Woolloomooloo is old world. We ate at the down stairs eatery, again ok Would stay again, great city position.

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