Hotel Pullman Sydney Hyde Park 5 estrelas

We have stayed with a Pullman hotel several times and have nothing but praise. Actually we have stayed with a number of Accor hotels and they all exceed expectations. If we had to fault any thing with Hyde Park it would be, maybe change around the breakfast menu - it's always the same - always chipolatas how about some patties/meat balls, always baked beans, spaghetti would be nice, always streaky bacon that's chewy, mixture of streaky and eye bacon would be nice, no gluten free bread no lactose free milk, no tomato juice. Also there was no welcome folder in the room, nor instructions on how to use the TV or the coffee machine - not sure if it was just missing from our room or no room has them? We did suggest about it but didn't really get an answer.

I was a little disappointed with our stay - you are a 5 star hotel but missed the mark a few times - we had 4 adults in our room but only 2 coffee mugs instead of 4. We only had one shower gel to use for the whole family. Our room was tidied up on our second day but the new milk was left out and the toilet paper was left on the toilet instead of being put on the holder. We had to request new towels to be put up at the pool as all the towels were dirty. There wasn't a 'doorman' to help us with all our luggage when we arrived. The buffet breakfast was ok but nothing special - in fact I had to ask two different staff for a refill pot of tea. Overall the location and price made it worthwhile to stay at the Pullman but given it is a 5 star hotel I expected a higher level of service.

My stay at the Pullman was great, made even better by the wonderful staff that work there. Everyone you speak to has a smile on their face. What a great advertisement for the hotel. Will certainly stay there again. Location is superb, oppisite the Cenotaph.

My stay was all ok with a room of Hyde Park. The guest room itself is quite run down but still functional. The cleaning is ok. But what disappointed me is the breakfast. The breakfast room has a look of canteen and there are not variety of foods. There are no vegetable in the buffet line either. The breakfast room is busy and after 3 days you get bored of the same breakfast everyday. On my 1st morning I ordered eggs from egg station and had to wait 40-45 minutes! Staff at the lobby and breakfast are friendly though. I am an Accor gold member and received a usual complimentary which I appreciate. Going to stay there again, I am not sure.

The stay was great with not one issue or one negative thought, everything was perfect! The staff were helpful, the room was spacious and the location was superb for easy access to the city. I could not recommend the Pullmans on Hyde Park more highly.

The room was ok, would've been ideal if they replace the carpet as it's looking a bit tired. However the bed was very comfortable and having the Hyde Park view is very satisfying. Food at the buffet seems to be lacking a variety.

I keep coming back whenever I travel to Sydney - it is my go-to place. So friendly and responsive. Convenient to city and transport. Easy to reach from Sydney airport by taxi, Uber or train. Super location with Hyde Park just acrodd the road.

great location. great value for money. breakfast was great. Swimming pool is bit small. Staffs are very friendly. This is our first stay and overall, it met my expectation for a 5 star hotel in Sydney.

Hotel was busy on Boxing day ,we stayed there for 2 nites. Check in fast ,polite and welcoming and that's about where the friendliness and smiling finished. Breakfast on two mornings busy but no good morning, staff under pressure and dis organised, Coffees 20 minute wait both days...food good . Great location and plenty of options around for entertainment etc.

We had a great stay. Our room was clean and spacious. Staff were always very friendly and helpful. The upholstery in the Exec lounge needs a clean however - it does subtract from overall standard of the setting.

Great position, close to CBD, comfortable room, excellent room service, lovely staff, our room had a wonderful view over Hyde Park, breakfast each morning was fresh and great variety, rooftop pool a bonus

There was no service, pool area is disgustingly dirty (with garbage, food and glasses) as if there is no one there to clean up. I have put the sign (and called) for my room to be serviced and none of the days it was done. Breakfast lun is just long every single day and many other guests are dissatisfied. I have wrote an earlier review and someone replied that they cannot anticipate if there conference events. Conference events are booked in advance, such excuse should not be used....

I continue to stay at the Pullman Hyde Park as it is super convenient and they have some great breakfast options, a gym and a host of running options close by. Over recent months, updates of the lifts and gym closures have tainted the experience somewhat so I'm hopeful that they will return to their best in the new year!

The Hotel went out of their way to make our stay enjoyable, the only thing we can complain about, our room was made up late afternoon. the dinning facilities good & the menu excellent. However I was disappointed when I renewed my membership, I was told it was going to renewed as a platinum Member however it shows up as status Gold.

We were very happy with the stay, the room was ready when we arrived a bit early. Staff friendly and room was nice, view of the park. Either side is fine, Darlinghurst and Woolloomooloo is old world. We ate at the down stairs eatery, again ok Would stay again, great city position.