Pullman Sydney Hyde Park 5 gwiazdki

I loved staying at the Pullman for seven days. The beds were divine, and the bathroom very well appointed. My room had the most glorious view out over Hyde Park. There were two armchairs and a coffee table (next to the office desk) and I turned one of the chairs to face the park, and it was here I spent a lot of time just watching life go by - when I wasn't working - and this made my Sydney stay very special because it was a proper holiday - a rest - from the hustle and bustle of work. The location of the hotel made going to work events and accessing central Sydney shops very easy, as well as accessing Darlinghurst and Chinatown. Down the road are more parks as well as the Art Gallery of NSW and museums, all walkable from the Pullman's prime location. The lifts were quick and quiet and so even though we were up on the eleventh floor we were quickly in and out of the hotel as needs be. No fussing around. The breakfasts were included in our stay and they were wonderfully delicious and kept us going all day. Even though it was a busy work trip, staying at this hotel made my abiding memory one of restfulness and ease.

Thank you, so much. Your kindness and understanding during our stay was very much appreciated. Your beds were comfy, our coffee machine appreciated, the sauna, spa and pool a welcome relief and our view spectacular. A special shout out to Joesphine, you are a superstar.

We stayed for 3 nights and found the service, location and accommodation quality absolutely fantastic. Peter at reception was very helpful and gave amazing service and the whole team were very professional. Accommodation facilities were of a good standard and we would happily book there again.

Let’s start off by saying I will never stay at Pullmans Sydney Hyde Park again! From the moment I walked in, awaiting service by reception the experience was downhill. I waited almost 20 minutes to check-in due to an influx of travellers holidaying, this I didn’t mind given I was traveling late December, so expected delays. However, a male traveller pushed in front of me to be served first with the male receptionist happily serving him knowing I had been waiting an extended period. As a female visitor, I found this sexist and highly rude. By the time I was served I’d been waiting 35 minutes and the receptionist was extremely slow, keeping me standing waiting whilst he spoke to other staff. I’m happy to report that the rest of the staff at Pullmans were lovely, and very accommodating. Let me just say that a bad reception experience isn’t enough for me to warrant never returning to a hotel, so here lies the problem. I entered the room to discover I’d been placed in a disability access room without being informed!! When booking my stay nobody told me this was where they were placing me, nor did the ridiculously slow rude receptionist inform me either! The bathroom experience was a disaster! There was a roll in shower, the kind with no base, so water pools and spreads rapidly all over the entire bathroom floor. A wall mounted shower seat that caused even more water to spray out across the tiles. Grab bars in the shower and toilet that got in the road! There was absolutely no space in the bathroom to put clothes or items, so initially I placed the clothes I’d taken off on the ground towards the door not knowing what I was in for. Needless to say, this being my only option, was a horrible experience. The water spread from the shower all the way over to the bathroom door. My clothes were drenched and I had nowhere to hang them to dry, so had to deal with 4 days of wet clothes sitting in my room smelling. The floor was covered in water and I’d been given the tiniest bath mat of which was also drenched unable to soak up any water. As the floor was covered from one end to the other and unable to dry given the aircon temperature, I slipped on water numerous times almost injuring myself. It was an absolutely awful experience! To add to this, the couch had what looked like large white dried marks on it from people having sex! It was putrid. Couldn’t even tell you the last time they probably cleaned the thing. It was so bad that I didn’t want to risk sitting on there in case I caught an STI YUK!!! Also, I had paid for lovely view of Hyde Park, however the windows were so dirty it was difficult to enjoy the view. Just a cloudy outlook available. A friend came to visit and also commented on how the hotel needs to clean their windows and the bathroom water situation was a serious accident waiting to happen. My second morning I passed a fellow traveller in the lift saying they had just been down for the hotel breakfast which they claimed was cold and not worth the money! Since my stay, I have located far better hotels in around Hyde Park for my next visit. As an abled bodied person, I should not have been disadvantaged in the way I was, nor needed to deal with OHS issues within the room I paid for. My safety was at risk with all the water and should have been offered another room or told when booking so I could find somewhere else to stay. I would never stay or recommend Pullman Sydney Hyde Park ever!

First time I've stayed here but walked or driven past 1000's of times. I'm glad I chose to stay this time. Perfect room and such a comfy bed. Breakfast was pretty standard and nothing special from anywhere else. Used the carparking, convenient but one entry wasn't working so had to do a blocky, luckily I know the area because it isn't straight forward. Room overlooked the park and had everything I needed for a great nights sleep.