ibis Styles Sydney Central 3,5 gwiazdki

Ocena klientów (Ocena ALL) 4.1/5 Liczba opinii: 2 269

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27 Wentworth Ave, 2010 SYDNEY, Australia

Opis

O hotelu

  • Centrum Sydney CBD, tuż obok modnych Surry Hills

  • Krótki spacer do wielu opcji transportu

  • Całodobowa recepcja, samoobsługowy punkt zameldowania i bezpłatna przechowalnia bagażu

  • W każdym pokoju znajduje się aneks kuchenny z mikrofalówką i mini-lodówką

  • Bezpłatna sieć WIFI w miejscach publicznych i w każdym pokoju

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Lokalizacja hotelu

ibis Styles Sydney Central

27 Wentworth Ave
2010 SYDNEY
Australia

Pozycja GPS:-33.8781878, 151.2108804

Telefon
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Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Zwierzęta niedozwolone
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

MEE SO

With a menu crafted by our expert chef, expect delightful traditional offerings including bao buns, donburi bowls, gyoza and even a special Mee So take on classics like burgers, tacos and fries. Celebrate the flavours at one of Sydney's best restaurants.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.1/5  Liczba opinii: 2 269

Ocena TripAdvisor  3.0/5  Liczba opinii: 77

Worst Hotel Stay Ever

Ocena na stronie TripAdvisor 2.0/5

981kityeec Opinia zatwierdzona w TripAdvisor

Worst Hotel Stay Ever Boyfriend emailed hotel, when he booked our room, (earlier this year), to request for an earlier check in, because we were due to land in Sydney around 7am. He said he was willing to pay a small fee, to get our room earlier. Hotel did not respond to boyfriend's email. FIRST sign of poor customer service. When we arrived and asked for our room, the receptionist told us “We don’t have a room ready for you yet. You need to wait!” - This showed that the hotel does NOT care about their customer's needs. Sigh! We had been flying from Bali, the night before and experienced the worst flight ever. We were absolutely exhausted and in much need of a shower and rest, as soon as we arrived. We waited for more than TWO hours at the restaurant for our room, after we went out to get breakfast. This was the SECOND sign of poor customer service. When we got into our room, we were shocked at how small our room and bathroom was. I suffer from Claustrophobia and this was the worst case of it, I have experienced in a hotel room. The bathroom was absolutely tiny. My Claustrophobia was extremely heightened, every time I stepped into the bathroom. Boyfriend had a nasty fall, the afternoon we got into our room, when he stepped out of the bathroom. The shiny concrete he stepped onto, looked like a carpet. He was absolutely exhausted from the travelling. The nasty fall left a massive bruise on his left upper arm. This shiny contrete is a massive hazard! There was no night stand at Boyfriend’s side of the bed. There were no hand towels provided. When I asked housekeeping the next day, I was told that they do not have hand towels. Housekeeper chapped our door, one morning, when we had our sign up to not disturb us. We were really annoyed, as we needed to rest. The only things we liked about our room were: 1. The microwave 2. Sink in our room 3. Plates, glasses, dish towel, dish detergent and tea towel 4. Central location, handy to get around Sydney's CBD The worst thing was this: 1. For whatever reason, our duvet was not inside a duvet cover. There was a sheet on top and a sheet beneath the duvet. Everytime we got into bed, we had to make our bed and this really, really, really annoyed and frustrated us. The sheets were out of alignment with our duvet and this is unacceptable. 2. The water pressure in the shower was so weak, it was annoying to take a shower and wash your hair. Plus the shower head is attached to the wall. I still felt dirty after a long shower, because I could not wash my undercarriage thoroughly, I would avoid this hotel at all costs. It cost us a hundred and forty pounds per night. Extremely poor quality of hotel.

Excellent location and prices

Ocena na stronie TripAdvisor 5.0/5

Orlando L Solo travel - Opinia zatwierdzona w TripAdvisor

Very affordable prices, excellent location, very clean spacious rooms with all the necessary facilities, the staff are very friendly and informative, self serve check in is easy to use and I highly recommend a stay here, it’s walking distance for shopping and lots of restaurants. Extremely excellent prices

Another awesome stay

Ocena na stronie TripAdvisor 5.0/5

Nicsteve1 Couples - Opinia zatwierdzona w TripAdvisor

I stay in this hotel about 10 times a year or more. Always a great place and we love the renovations. The restaurant and bar are an awesome addition. My only negative is that the air conditioning is so old and does not work efficiently. Seems to always be hot no matter what temp we set.

COMPUTER SAYS NO ....no empathy

Ocena na stronie TripAdvisor 3.0/5

Clivecheddar Opinia zatwierdzona w TripAdvisor

OK on balance good value, good position, relatively clean and well appointed but....on checkout I got slugged with a late checkout fee. No question ...I was checking out late by close to 2 hours. However when I tried to check with reception the phone rang and rang. I figured a cleaner would knock on the door when they wanted to clean and I would leave then. No. Someone from front desk knocked and said I had overstayed and did I ask for a late check out. No, I said but I will leave now. I left and when I did the self checkout I had a fee levied. I explained that I tried to call to ask about late checkout arrangements and there was no answer (light on for desk staff at Ibis). Given 2 of the three elevators were not operational for several hours on Saturday involving us walking up and down 16 flights of stairs (or waiting 10 minutes) and given that our room somehow missed being cleaned on Sunday I explained that there should be some give and take on this issue. I then received a lecture on the fact that I should have read the conditions and ascertained there was a late check out procedure I had to observe and that the lift technician was only at the hotel for 30 minutes. Implication on the latter was that I was being untruthful by suggesting it was several hours. I admit I did not read all the conditions when I did my self check in. My bad. My problem in the end was not being treated as a customer. Rather I received a calm passive aggressive response. Like asking for leeway from an airline. In the end the manager said the charge would be reversed. However I note that it is still pending on my credit card statement. Budget hotel so maybe that is what I should expect and technically I was in the wrong for not having read all the conditions.

Value for money

Ocena na stronie TripAdvisor 3.0/5

jessica_h_sydney Rodziny - Opinia zatwierdzona w TripAdvisor

Great location and value for money. Unfortunately we ended up with a room that had a dirty bathroom, bugs in the bathroom and missing doors on the wardrobe. We stayed for 4 night and each day we got new towels and for two days they made our beds. Unfortunately they did not take away the rubbish or clean dishes or replace with new.

mDear Jessica, Thank you for taking the time to provide feedback on your recent stay at our hotel. While I'm pleased to hear that you found our location convenient and considered us a good value for money, I am deeply sorry to learn about the issues you encountered with your room during your stay. Your experience with a dirty bathroom, bugs, and missing wardrobe doors is truly unacceptable. I can only imagine how uncomfortable and inconvenient this must have been for you. I sincerely apologize for the distress this has caused. Please rest assured that we take such matters very seriously, and we have passed this feedback on to our housekeeping and maintenance teams so they can address these issues immediately and prevent recurrence. I also apologize for the inconsistency in our housekeeping services during your stay. It is disheartening to hear that we did not meet your expectations in terms of cleanliness and attentiveness. Your feedback regarding the failure to remove rubbish, clean dishes, and replace used items has been shared with our housekeeping team to ensure we improve our service standards moving forward. We are taking immediate action to rectify these issues and prevent them from happening again. At Ibis Styles Sydney Central, we strive to provide each guest with a comfortable and enjoyable stay, and I regret that we fell short of meeting this goal during your visit. Your feedback is invaluable to us as it helps us identify areas for improvement, and I appreciate you bringing these issues to our attention. Once again, I apologize for the shortcomings you experienced, and I hope to have the opportunity to regain your trust and provide you with a much-improved experience during your next visit. Best regards, Moises Front Office Ibis Styles Sydney Central

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 2 203 Liczba opinii 9.6/10 Lokalizacja
  • 2 578 Liczba opinii 6.3/10 Pokój
  • 2 026 Liczba opinii 7.2/10 Obsługa
  • 175 Liczba opinii 3.3/10 Internet
  • 1 285 Liczba opinii 5.2/10 Czystość
  • 546 Liczba opinii 7.3/10 Śniadanie
  • 509 Liczba opinii 3.9/10 Udogodnienia
  • 51 Liczba opinii 2.4/10 Strefa wellness

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