بولمان Pullman سيدني هايد بارك 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.1/5 3,968 أراء

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بولمان Pullman سيدني هايد بارك - Image 1
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بولمان Pullman سيدني هايد بارك - Image 4
36 College Street, 2010 سيدني, أستراليا

الوصف

خدمات الفندق الإضافية

  • Rooftop pool and spa

  • Deluxe level accommodation on high floors

  • Complimentary candy hour on weekends

  • إمكانية الإقامة في الطابق التنفيذي الذي يشمل لاونجًا تنفيذيًا

  • يقع في الجهة المقابلة لهايد بارك Hyde Park، في وسط أحياء الفنون والبيع بالجملة والأعمال

الإقامات المتوفرة لدينا

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موقع الفندق

بولمان Pullman سيدني هايد بارك

36 College Street
2010 سيدني
أستراليا

نظام تحديد المواقع العالمي (GPS):-33.876042, 151.212419

الهاتف
فاكس +61 2 9361 8599

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.1/5  3,968 أراء

تقييم TripAdvisor  3.9/5  2,968 أراء

Fantastic Stay will be back!

ملاحظة Tripadvisor 5.0/5

Glenn T تقييم TripAdvisor المعتمد

We have just arrived back home in Hobart after a 1 week stay in Sydney staying at the Pullman Hyde Park. What can we say that does this Hotel the justice it so deserves, Location is perfect, train station across the road, bus stops down the road, light rail 2-3 bocks away. From the moment we walked in the door and was greeted by the lovely Mackenzie on check in, the friendliness of the bar and breakfast staff, in fact all the staff were always cheerful and friendly. The hotel was clean and tidy, seemed nothing was a problem! Mackenzie was wonderful upon check out this morning. Was excellent value, fitted right in with our budget for the trip. Even though it is located on a busy road, you did not notice the traffic noise. We are already missing the hotel and are looking forward to our next stay.

Great location, but standards have slipped badly

ملاحظة Tripadvisor 1.0/5

bhrjnq تقييم TripAdvisor المعتمد

We’ve stayed at Pullman Hyde Park around four times over the past 12 to 18 months. Each stay has been worse than the last. Basic in-room functionality keeps failing. On our last three stays the room phone did not work. Pressing the guest services button gets no answer or is faulty. When calling the hotel from a mobile, that button doesn’t work, but there are no clear instructions anywhere on how to reach reception if it does not work. They told me someone would come fix the phone - no one came. On our most recent stay, after eventually reaching someone, we asked for ice and a knife to cut a lemon as we were having drinks in the room. Nothing arrived. Housekeeping is inconsistent. Soap, shampoo and conditioner are often empty, suggesting they are not being refilled as standard between guests. On a previous stay we had to ask twice for refills because the first request was ignored. Toilet paper seems a rare commodity and also not replenished. Room service was acceptable, but the tray was left inside our door for two nights. Even after informing staff and it was clearly visible to housekeeping all day and ignored by night staff. The lifts remain a major issue. One has been out of service for at least 18 months. Wait times of up to 15 minutes to get to breakfast or the ground floor are common. It does not appear anything is being done to fix it. Staff listen to complaints and do nothing. The location is excellent. This was once our go-to hotel in Sydney, but based on our recent stays we will be finding somewhere else. We expected more from Pullman and this experience does not reflect well on Accor as a brand.

Don't order food from the pool!

ملاحظة Tripadvisor 3.0/5

Ernie L تقييم TripAdvisor المعتمد

Have stayed here multiple times and this is probably the most disappointing experience so far. The hotel overall is in need of updating, the rooms are good size but cleaning was not great with it being quite dusty in areas, the house cleaning feels very cursory. The light switch was hanging off and the phone and clock were unplugged. Like others have said the lifts are still not all working after several months it seems, so took up to 15 mins to get a lift. View from Pool area and room facing the park were great. The pool area itself is small and can get busy, but didn't see anyone come up to tidy up the rubbish, only to replace towels. Don't bother ordering food from the pool. The app they advertise doesn't requires table number and doesn't accept any kind of entry. Ended up calling to order, the receptionist came up to pool side to confirm order and advised 20 min wait. 50 mins later and two calls, became apparent the order was not placed, no apology from staff or much care. For the price they charge there would definitely be better options in Sydney.

Tired rooms and poor service

ملاحظة Tripadvisor 2.0/5

T8623TColiverh تقييم TripAdvisor المعتمد

Meant to be a 5 star hotel but the rooms are tired and dated. Especially the bathroom. 19th floor carpet outside the lifts are a trip hazard. No complimentary water in our room, telephones in the room don’t work so have to use my mobile to ring reception. Got a Smart TV in the room but it’s not connected to the internet, not very Smart! Housekeeping took all our towels but didn’t replace them, back on the mobile phone. Housekeeping hadn’t been by 3:30pm, then repeatedly kept trying to come into the room when we were occupying it and stating to come back an hour later.

Old, Dilapidated rooms in a good location

ملاحظة Tripadvisor 3.0/5

411adityaj تقييم TripAdvisor المعتمد

This is an old and visibly worn hotel that is in serious need of renovation. The rooms feel tired, with very, very clear signs of deterioration, and it does not meet the standards one would expect from a 5-star property. At best, it compares to a 3–4 star hotel. I would only consider staying here if the rate is significantly lower than other branded / 5-star options in the CBD, or if there are no alternatives available. In our case, the pricing was comparable to several other CBD hotels, which led us to check out after just one night of the five originally booked.

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