奥克兰诗铂高级服务公寓 4 星

客户意见评级 (ALL 评级) 4.2/5 1,549 评论

保证最优惠房价
奥克兰诗铂高级服务公寓 - Image 1
奥克兰诗铂高级服务公寓 - Image 2
奥克兰诗铂高级服务公寓 - Image 3
奥克兰诗铂高级服务公寓 - Image 4
85 - 89 Customs Street West, 1010 奥克兰, 新西兰

描述

酒店其他优惠

  • 24-hour reception

  • Central Auckland location

  • On-site parking

  • Planet 21 Bronze in favour of positive hospitality

我们的客房

Take advantage of our Flight + Hotel offers

Discover
Discover

酒店位置

奥克兰诗铂高级服务公寓

85 - 89 Customs Street West
1010 奥克兰
新西兰

GPS:-36.843578, 174.763219

电话
传真 +64 9 978 4099

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 100% 无烟酒店
  • 客房服务

健身中心

非合约照片

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.2/5  1,549 评论

TripAdvisor 评级  4.0/5  1,607 评论

Great location

Tripadvisor 评级 4.0/5

Fran J 经 TripAdvisor 认证的评论

We loved the location and so many restaurants to choose from. Stayed in deluxe apartment. Fixtures and fittings a bit tired but the bed was very comfortable, kitchen well equipped, staff very helpful when we asked to change room and would stay here again.

Very enjoyable stay

Tripadvisor 评级 5.0/5

Moylough79 Couples - 经 TripAdvisor 认证的评论

Thoroughly enjoyed our stay here. Had a harbour view room which had a little balcony, lovely surprise as the weather was perfect. Location was ideal, short walk to sky tower area and harbour walk literally outside the back door. Clean, spacious and very helpful staff

Very Disappointed

Tripadvisor 评级 2.0/5

caroter5962 经 TripAdvisor 认证的评论

Firstly I would like to start by saying I don’t like giving negative reviews but I feel that this time it is warranted. We always stay in the Sebel on our way back from our holidays and we have done this for many years. We have stayed in different levels of rooms over the years. So we are fully aware of the different style and size of rooms. However, this will be our last time. This time we had booked a Marina View Deluxe Apartment. When we arrived we were given the wrong room. We were given a room which was much smaller and not the one that we had booked. My husband went back to reception to let them know and the girl at the desk said you would have needed to request the room and was subject to availability. He told her that he booked over 2 months ago and the room was available as he booked it. She said all those rooms are booked out and not available now. Even though we had booked and paid for the bigger room. When he asked ‘how would he know he had to specifically request it at the time of booking even though it was available and he booked it’ she said she couldn’t answer that, she didn’t know. My husband said that doesn’t make sense because it was available when he booked it. She said we had a Deluxe Marina View room. We didn’t because we have previously stayed in a Deluxe Marina View room so we knew the difference. We had a Marina View room which is much smaller. As we are guests that don’t like making issues and she said there were no other rooms available and we had paid for the room we stayed. But this will be the last time. The staff on reception when we arrived were not helpful at all which is not how the staff usually are. Being Accor Gold members we always get a welcome drink for both of us and a welcome letter, this time one little bottle of wine and one chocolate was on the kitchen bench. The tea and coffee box hadn’t been restocked so I had to go and buy tea and coffee. That’s not an issue but you should be able to have a cup of tea when you arrive after a flight, yes we could have rung reception but after the way we were treated we decided to just go to the shop. We went to open the glass door in the lounge room so we could sit on the balcony only to find that the door couldn’t be opened and it had been permanently bolted shut. We couldn’t enjoy the breeze from the harbour. The bathroom had mould in the shower and the tiles were cracked on the floor in many places. The bathroom door was split at the bottom and had peeling paint and one of the lights in the bathroom was not working so the bathroom was very dark. There were marks on the curtains in the bedroom and they looked like food stains and the blind in the lounge room couldn’t be stopped from going down, so we had to leave the blind fully opened. The carpet was covered in stains and looked like it needed a deep clean. We were so disappointed in the way we were treated and the state of the room we have made the decision to never stay here again. It’s such a shame because we have always enjoyed staying here and we love staying here because of the restaurants and cafes at Viaduct Harbour. The hotel is looking very tired and needs some updating but it is the way that the staff treat their guests that really makes a difference. The difference this time was extremely negative and extremely disappointing.

Ageing hotel, pokey rooms. Service OK

Tripadvisor 评级 3.0/5

D3246TIjohnw 经 TripAdvisor 认证的评论

I've stayed here before but not that recently. The room we got (supposedly a Studio suitable for 3 people) was small and pokey. The "City View" completely comprised of a great view of the parking building across the road. The desk was too big for the room which had a single chair. Bed was comfortable and Bathroom was well appointed although water pressure could have been better in the shower. Desk staff were friendly and efficient. AT the price we paid this was VERY poor value for money and I would not stay here again. Very disappointing.

The noise is REALLY an issue ……

Tripadvisor 评级 3.0/5

Ourarka 经 TripAdvisor 认证的评论

Whilst this hotel is certainly well located, with friendly staff it can’t get more than a 3 due to the nightclub noise. As other reviews have said, it is really dreadful - we arrived on a Friday and even on the ‘quiet’ side of the hotel, the bass reverberated through our bones until 5am. Sleep was almost impossible. Dreading Saturday night we fortunately had a reprieve and it wasn’t an issue again (we left Thursday) so depending on your dates, you may not encounter it …….. but it seems like Friday night at least is guaranteed. Other than that, rooms are clean (albeit a little tired) but do have free washers and dryers in the room, as well as a small kitchenette. The location is the best thing- very close to the harbour, many shops and other locations within the Auckland CBD.

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 914 评论 9.1/10 位置
  • 1,085 评论 6.5/10 房间
  • 712 评论 8.8/10 服务
  • 49 评论 4.4/10 上网
  • 454 评论 5.4/10 舒适度
  • 265 评论 5.5/10 清洁度
  • 189 评论 4.8/10 设施
  • 163 评论 5.3/10 性价比

支持方 Trustyou

我们在附近的其他酒店

我们位于 奥克兰 的所有酒店

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。