奥克兰瑞享酒店 5 星

客户意见评级 (ALL 评级) 4.4/5 2,952 评论

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8 Customs Street, 1010 奥克兰, 新西兰

描述

酒店其他优惠

  • BODA restaurant & bar with harbour and city views

  • Chocolate Hour for Guests

  • Downtown location next to Commercial Bay shopping

  • Seven contemporary conference spaces

我们的客房

预订此酒店
客房 1

酒店位置

奥克兰瑞享酒店

8 Customs Street
1010 奥克兰
新西兰

GPS:-36.844596, 174.767113

电话
传真 +64 9 307 3739

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.4/5  2,952 评论

客户意见评级 4.5/5

Minxie Z. 商务住宿 - 所有已确认评论

Dear Minxie, Thank you for taking the time to share your feedback following your recent stay with us. I am delighted to hear that you enjoyed the views, natural lighting, and overall experience during your visit. It is also wonderful to know that many aspects of your stay, including your accommodation, breakfast, and interactions with our team, were well received. However, I am sorry to learn that you experienced a power outage in your room and that the WiFi speed did not meet your expectations. Please accept my apologies for these inconveniences. Thank you for your loyalty as an ALL Platinum member and for sharing your valuable feedback. We look forward to welcoming you back to Mövenpick Auckland in the future. Warm regards, Madison Amituana'i Guest Relations Manager

客户意见评级 4.5/5

Cheng W. 家庭住宿 - 所有已确认评论

Kia ora Cheng, Thank you for taking the time to share your wonderful feedback! We’re thrilled to hear that you enjoyed our convenient location and that our afternoon chocolate hour was a highlight for you and your family. It’s great that the option to skip room cleaning worked well for your short stay—it’s such a handy way to save time and still enjoy a comfortable room, especially when travelling with children. We appreciate your note about the WiFi speed and will continue looking at ways to improve connectivity. Your kind words about our team and sustainability efforts mean a lot, and we look forward to welcoming you back to Mövenpick Hotel Auckland on your next visit! Sincerely, Madison Amituana'i Guest Relations Manager

客户意见评级 2.0/5

Wanting H. 家庭住宿 - 所有已确认评论

Dear Wanting H., Thank you for sharing your experience with us. I am sorry to hear that the cleanliness of your room did not meet expectations on this occasion, and I have already shared your feedback with our housekeeping team to ensure this is improved upon. Regarding the slippers and dental kits, these amenities are available on request from our reception team. This is part of our hotel’s sustainability efforts to reduce unnecessary waste, as many guests bring their own. We are always happy to provide them promptly whenever needed. We truly value your loyalty as a Gold member of ALL – Accor Live Limitless, and we hope to have the chance to provide you with a much more seamless and comfortable stay on your next visit. Sincerely, Madison Amituana'i Guest Relations Manager

住宿愉快

客户意见评级 4.5/5

Lee C. S. 朋友住宿 - 所有已确认评论

服务很贴心，位置很合适

客户意见评级 5.0/5

匿名 家庭住宿 - 所有已确认评论

尊敬的 Ran X.： 感谢惠赐有关下榻 Mövenpick Hotel Auckland 的宝贵意见。听到您对我们工作的肯定，十分开心。 我会将您的意见与我们的团队一起分享。一直以来，我们坚持不懈地提升服务质量，我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验，我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Sean Slattery General Manager

其他网络用户评价我们的酒店

  • 1,480 评论 9.3/10 位置
  • 1,721 评论 7.9/10 房间
  • 1,634 评论 8.5/10 服务
  • 142 评论 2.8/10 上网
  • 755 评论 5.7/10 舒适度
  • 608 评论 8.1/10 食物
  • 505 评论 8.3/10 清洁度
  • 417 评论 7.5/10 早餐

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