奥克兰瑞享酒店

奥克兰瑞享酒店 5 星

客户意见评级 (ALL 评级) 4.5/5 300 评论

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酒店其他优惠

  • ALLSAFE accredited

  • BODA restaurant & bar with harbour and city views

  • Chocolate Hour for Guests

  • Downtown location next to Commercial Bay shopping

  • Seven contemporary conference spaces

酒店参加 Planet 21 计划,积极推动酒店业可持续发展。

安心悦界(ALLSAFE)认可酒店

酒店位置

奥克兰瑞享酒店

8 Customs Street
1010 奥克兰
新西兰

GPS:-36.844596, 174.767113

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

概要
酒店内
  • 餐厅
  • 可供轮椅出入的酒店
  • 护理
  • 空调
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室
酒店附近
  • 停车

我们的客房

忙碌了一天的游览或工作之后,您可以在我们的温馨舒适的客房放松。还可以升级房间,享受优美的海港景色,或者在更宽敞的高级房舒展身心。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  300 评论

TripAdvisor 评级  4.5/5  784 评论

Its like coming home ...

Tripadvisor 评级 5.0/5

suzyqtnz 商务住宿 - 经 TripAdvisor 认证的评论

Movenpick Auckland really is my Auckland home ... as someone who travels pretty relentlessly and spends way too much time away from home having a sanctuary , a home in regular destinations is a must. Movenpick Auckland is that place ... the welcome, the feeling that you really do belong, the attention to detail , the standard of accommodation, the great food and the location ... its home for these reasons and just because it feels like it ❤️

Tidy, clean but where’s the ice cream?

Tripadvisor 评级 4.0/5

Jessica D 经 TripAdvisor 认证的评论

Had read recent articles on how kids could get all they can eat ice cream, and an amazing “chocolate hour”. There was no ice cream to be found and chocolate hour was more like “Chocolate 5 minutes”. I have no idea if they refilled it but we left after 20 mins. The hotel is nice enough but the perks just aren’t there.

Extremely unprofessional and rude staff, awful service

Tripadvisor 评级 1.0/5

Donmylo 家庭住宿 - 经 TripAdvisor 认证的评论

Awful stay for my wife's 40th birthday. our room was not cleaned all weekend. Towels removed Saturday morning and never replaced after 3 phone calls. We were given a voucher for sundaes then chastised by staff saying we were only entitled to a scoop despite being told by reception to enjoy the free sundaes. On leaving the hotel we experienced an incredibly abusive local receptionist. She tried to mischarge us parking when we never parked at the hotel. She asked me 3 times if we parked at hotel making me out as lying. Final straw was when she asked 'how did you get to Auckland without a car" I put a complaint into the manager at that point, as I was walking away the receptionist and a senior receptionist started laughing. Manager was understanding and said they were struggling to find the right level of staff post covid. TBH it was little too late and nothing was done to rectify any of the issues. I was also overcharged and tried to get this sorted out. I phoned hotel and the guy said difference would be paid back, never happened. Gym is like a shoe box and not great. Would avoid at all cost, not worth the money and a million miles from the advertised 5 stars.

Better than expected

Tripadvisor 评级 5.0/5

Flyer271878 家庭住宿 - 经 TripAdvisor 认证的评论

Our first time back since the upgrade and we weren't disappointed. The place looks way better and we were treated the way we always have been treat at your establishment...our needs were catered for in the most efficient and in a professional manner which makes us chose Movenpick Auckland every time we come to Auckland. Great to see familiar faces too.

Kia Ora Flyer271878, Thank you so much for taking the time to provide us with such valuable feedback. We are delighted to hear that you keep returning to us and are wowed by the great service we provide. I will be sure to share your amazing feedback with the team as I'm sure they were delighted as you, to welcome you back. Ma te wa, Tasi & the Mövenpick Family

Disappointed the restaurant was closed

Tripadvisor 评级 3.0/5

John S 家庭住宿 - 经 TripAdvisor 认证的评论

I booked the hotel along with a birthday dinner at their Vue restaurant. With less than a week to go the hotel told us the restaurant would not be opening on the day I had booked. To his credit the assistant F&B manager arranged a booking at another nearby Accor hotel with charge back facilities. Regarding the room it was fine, very clean, large bed, bathrobes etc. etc. I hope we will be able to experience the restaurant in the future.

Kia Ora John S, We are thrilled you had such a positive experience with us. Despite Boda being closed that night, I am super proud that our Assistant F&B Manager had taken great care of you to ensure your special day wasn't ruined. We all look forward to the day we get to serve you in our beautiful renovated Boda Restaurant. Ma te wa, Tasi & the Mövenpick Family

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 132 评论 9.3/10 位置
  • 200 评论 8/10 房间
  • 203 评论 8.9/10 服务
  • 9 评论 5.3/10 上网
  • 103 评论 5.1/10 舒适度
  • 93 评论 7.1/10 食物
  • 67 评论 8.4/10 清洁度
  • 49 评论 9.1/10 氛围

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