奥克兰 SO/ 酒店 5 星

客户意见评级 (ALL 评级) 4.4/5 2,352 评论

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Corner of Customs St E& Gore St, 奥克兰中心地区, 1010 奥克兰, 新西兰

描述

酒店其他优惠

  • HI-SO 是奥克兰超级时髦的屋顶酒吧，是社交达人们的理想家园

  • 有多种以元素为灵感的客房设计可供选择；液体、气体或固体。

  • SO/ 水疗中心。

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酒店位置

奥克兰 SO/ 酒店

Corner of Customs St E& Gore St, 奥克兰中心地区
1010 奥克兰
新西兰

GPS:-36.845421, 174.768507

电话
传真 +64 9 379 1861

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.4/5  2,352 评论

TripAdvisor 评级  4.4/5  552 评论

卓越奖 2025

Hit and miss

Tripadvisor 评级 3.0/5

Michael J 经 TripAdvisor 认证的评论

Good size rooms Clean Terrible bathroom visibility so dark cannot see mirror due to mirror light so bright you cannot use it at all Not enough vanity for space do 2 people Breakfast was good

Kia Ora, Thank you for sharing your feedback with us. We are pleased to hear that you found the room spacious and clean, and that you enjoyed the breakfast. We are sorry to learn about the bathroom lighting and vanity layout not meeting your expectations. Your comments regarding mirror visibility and space for two people are appreciated and have been shared with our team, as guest comfort is very important to us and helps guide future improvements. Thank you again for your valuable feedback, and we hope to have the opportunity to welcome you back and provide an even better experience. Sincerely, On Behalf of SO/ Auckland Team

Spacious luxury in a great location.

Tripadvisor 评级 5.0/5

WendyWoo289 经 TripAdvisor 认证的评论

Lovely spacious room with a luxury feel and a nice view. Great location. Staff are very friendly and helpful. Bed is very comfy.

Kia Ora, Thank you so much for your wonderful feedback. We’re delighted to hear you enjoyed the spacious, luxurious feel of your room and the views it offered. It’s great to know our central location and the comfort of our beds added to your stay as well. Your kind words about our friendly and helpful team mean a lot. We’re thrilled to have made a positive impression and would love to welcome you back to SO Auckland again. Sincerely,

Decent 5 star hotel

Tripadvisor 评级 4.0/5

LozMc7 经 TripAdvisor 认证的评论

Good location Corner room which was nice though awkward closing all the curtains! Beds very comfortable. Gym not that great but made good use of the pool, jacuzzi and sauna. Perhaps expected a little more given the high rating but overall a good choice.

Kia Ora, Thank you for sharing your feedback. We’re glad you enjoyed our central location, your corner room, and the comfort of the beds. It’s great to hear you made good use of the pool, jacuzzi, and sauna as well. We appreciate your comments about the curtains and the gym, and we’ll keep this in mind as we continue to refine the experience. We’re pleased you found us a good choice overall and hope to welcome you back to SO Auckland again. Sincerely,

Weekend getaway

Tripadvisor 评级 5.0/5

rorzer77 经 TripAdvisor 认证的评论

Comfortable, chic and private rooms. Friendly and helpful staff. Just a few minutes walk to downtown. We loved our stay in the city

Kia Ora, Thank you so much for your wonderful review. It’s great to hear that you enjoyed the comfort and style of the rooms, as well as the privacy they offer. I’m also glad our team made a positive impression and that the location worked perfectly for exploring the city. We truly appreciate you choosing to stay with us and hope to welcome you back on your next visit. Sincerely,

A fancy façade without a soul

Tripadvisor 评级 1.0/5

brinskyn 经 TripAdvisor 认证的评论

Our flight to NYC is cancelled due to a storm. We paid for our room with American Express and received no perks, $200.00 for late check out, no breakfast. Reception’s attitude was poor, dismissive attitude, no empathy for our situation. We will be staying elsewhere tomorrow night.

Kia Ora, Thank you for taking the time to share your experience. We’re truly sorry that your stay did not meet expectations, especially under the stressful circumstances of a cancelled flight due to severe weather. While weather-related disruptions are beyond our control, the level of service and empathy you received certainly is not, and we regret that our team did not provide the care, flexibility, and understanding you deserved. Your comments regarding the reception team’s attitude and the lack of meaningful support are concerning and have been shared with our leadership for immediate review. This is not the experience we aim to deliver, and we appreciate you bringing it to our attention. We hope you will consider giving us another opportunity in the future to provide the thoughtful and gracious hospitality we are known for. Safe travels, and we wish you well for the remainder of your journey. Sincerely, On Behalf of SO/ Auckland Team

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其他网络用户评价我们的酒店

  • 651 评论 9.2/10 位置
  • 1,341 评论 7.8/10 房间
  • 1,307 评论 8/10 服务
  • 7 评论 5.9/10 上网
  • 475 评论 8.5/10 氛围
  • 465 评论 7.4/10 舒适度
  • 419 评论 6.6/10 食物
  • 312 评论 7.6/10 早餐

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