索菲特奥克兰高桥港酒店 5 星

客户意见评级 (ALL 评级) 4.1/5 1,478 评论

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21 Viaduct Harbour Avenue, 1010 奥克兰, 新西兰

描述

酒店其他优惠

  • 秀美的水边位置

  • 1 家餐厅、1 个酒吧和露天咖啡馆

  • 屡获殊荣的 So Spa 特色水疗中心

  • 1 家餐厅、1 个酒吧和露天咖啡馆

  • 5 间精品会议室

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酒店位置

索菲特奥克兰高桥港酒店

21 Viaduct Harbour Avenue
1010 奥克兰
新西兰

GPS:-36.844868, 174.757385

电话
传真 +64 9 909 9001

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.1/5  1,478 评论

TripAdvisor 评级  4.5/5  3,682 评论

Wont be going back!

Tripadvisor 评级 3.0/5

Excursion20246127519 Couples - 经 TripAdvisor 认证的评论

In my opinion, I'd avoid this hotel, as feels empty and soulless. The staff try, but their performance falls below that of a five star hotel. The location is great but just feels backward and more like an apartment building with a reception. The restaurant and cafe are average for food and service and the small bar isn't open every night. The air-conditioning in all rooms hadn't been working for months and even after receiving a 25% discount rate (and a room with a door to a tiny balcony) the room was far to warm and stuffy to get a good nights sleep, At the end of the day it's an Accor hotel... so I really shouldn't expect too much.

We hear you—loud and clear. An experience that felt empty and soulless, service that didn’t meet expectations, and a “great but backward” location? That’s not the impression we wanted to leave. And yes, the AC situation was a major letdown—we won’t pretend otherwise. A discount doesn’t make up for an uncomfortable night, and we completely understand your frustration. At the end of the day, we should have done better—Accor or not. While we can’t change your experience, we truly regret that we missed the mark and appreciate your honest feedback.

Highly recommended - I will be back!

Tripadvisor 评级 5.0/5

stavanger85 经 TripAdvisor 认证的评论

I stayed for three nights and was looked after by the hotel staff team so well throughout this time. Even though the air conditioning was out of action while under repair, a quiet fan was provided in my room which was more than sufficient, especially with the cool evening air from my room balcony. The quality of the food provided in the club lounge was outstanding (as was the breakfast in the restaurant), and the hotel is to be highly praised for this. It was great to be in a hotel that understands Club lounges are meant to be a premium experience and the attention to detail was noticed and valued by me. Chef responsible for the club dining should be provided with positive feedback for this - it was first class. I will definitely be back. My stay was easy, no request was too much trouble and I was in comfortable surroundings that are convenient to the rest of Auckland city centre.

Amazing!

Tripadvisor 评级 5.0/5

Lucinda M 经 TripAdvisor 认证的评论

I was very surprised by the quality and services that the room had, in addition to the view and the location...the guys at reception were also very attentive...it is the best option in Auckland for that price...just steps from the city. I wouldn't hesitate for a second to return

Comfortable rest

Tripadvisor 评级 5.0/5

Doessound 经 TripAdvisor 认证的评论

Great staff very helpful made great suggestions for restaurants to visit around the Hotel. Breakfast was great good selection of everything, Room had a great layout bed was very comfortable had a good restful sleep so was refreshed for the day ahead.

Great hotel, on the viaduct

Tripadvisor 评级 5.0/5

Boston59_10 经 TripAdvisor 认证的评论

Our room was luxurious/lovely with a patio, view, and a couch. It was exceptionally clean. The hotel staff was gracious and very helpful. We used the valet parking with no trouble. While there was dining there, we ate out for every meal while we were exploring the city.

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其他网络用户评价我们的酒店

  • 344 评论 9.1/10 位置
  • 795 评论 5.7/10 房间
  • 828 评论 7.7/10 服务
  • 5 评论 3.8/10 上网
  • 392 评论 3.6/10 舒适度
  • 214 评论 8.1/10 氛围
  • 198 评论 7.7/10 早餐
  • 159 评论 5.1/10 清洁度

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。