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索菲特奥克兰高桥港酒店 5 星

客户意见评级 4.7/5 13,532 评论

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+ 22 服务

酒店其他优惠

  • 秀美的水边位置

  • 1 家餐厅、1 个酒吧和露天咖啡馆

  • 屡获殊荣的 So Spa 特色水疗中心

  • 1 家餐厅、1 个酒吧和露天咖啡馆

  • 5 间精品会议室

酒店参加 Planet 21 计划,积极推动酒店业可持续发展。

酒店及周边服务

从 15h00 办理登记入住手续

从 11h00 办理退房手续

付费服务

服务和实用信息
  • 网上办理入住手续
  • WIFI/互联网连接
  • 泊车
  • 残疾人士的便利设施
  • 按需婴儿看护 付费服务
  • 全禁烟宾馆
  • 使用空调
  • 接待处全天候开放
  • 提前入住/延迟退房 付费服务
  • 干洗/熨烫 付费服务
  • 精品店/购物
  • 行李员
  • 礼宾服务
休闲和活动
  • 室内加热游泳池
  • 健美中心
  • 护理
  • 按需婴儿看护 付费服务
  • 自行车租赁 (附近)
餐饮
  • 早餐 付费服务
  • 2 餐厅
  • 1 酒吧
  • 客房服务
商务服务
  • 4 会议室
  • 商务中心
  • 提供复印/打印服务

酒店位置

索菲特奥克兰高桥港酒店

21 Viaduct Harbour Avenue
1010 奥克兰
新西兰

电话: +6499099000

传真: (+64)9/9099001

从 15h00 办理登记入住手续

从 11h00 办理退房手续

  • Britomart : 

  • CIRCLE LINE :  CIRCLE LINE

  • 乘飞机

    AUCKLAND AIRPORT 达到 17.6公里 / 10.94 英里

  • 乘船

    VERO CENTRE 达到 2.09公里 / 1.3 英里

  • 乘火车

    BRITOMART 达到 1.5公里 / 0.93 英里

GPS :-36.844868, 174.757385

我们的客房

空间宽敞的卧室和套房坐落在水滨位置,配备落地大窗和私人阳台,可饱览高桥港和奥克兰市的绝佳美景。设施包括意式咖啡机、博世音响系统、法式设施和超大浴室

酒店餐厅和酒吧

La Marée

美食类型: 美食

主厨 Sebastian Hindrichs 精心打造完美融合顶级当地农产品和法国风味的创新菜式,给您带来无可挑剔的美食体验。Lava Dining 供应早餐、午餐和晚餐,您可以在这里享受私密用餐体验,还有迷人美景相伴,别有一番风味。

French Press Café

美食类型: 咖啡厅

光线明亮,休闲风格的堂食或打包餐馆,设有室内餐位和室外餐位(可欣赏码头景观)。您可以在这里享用精制浓咖啡、法国糕点、采用新鲜当地食材制作的新鲜沙拉和法国长面包。

SABRAGE BAR

以非正式的形式为索菲特酒店的纯正法国血统干杯,Sabrage 诚邀客人重温"sabrage"艺术。这是一家格调高雅的酒吧,供应顶级香槟、特色鸡尾酒、当地和国际葡萄酒和啤酒。

非合约照片

  • 周一 关闭
  • 周二 关闭
  • 周三 关闭
  • 周四 关闭
  • 周五 关闭
  • 周六 关闭
  • 周日 关闭

您的会议和活动

我们的会议室

  • 会议室数量:4

  • 最大面积:195 平方米

  • 最大容量:140 个人

  • 最大宴会容量:100 个人

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索菲特奥克兰高桥港酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 4.7/5

13,532 评论

TripAdvisor 评级 4.5/5

3,566 评论

2021 TripAdvisor 卓越认证
卓越奖 2021

Anniversary

Tripadvisor 评级 4.0/5

rodjfergusson 19/08/2021 经 TripAdvisor 认证的评论

All good - one hiccup but was resolved satisfactorily. Room was well presented meals were excellent. Would of been nice to have housebar open but guess it was Sunday. This is one of Accors better hotels for getting club benefits.

Bonjour rodjfergusson, Thank you for taking the time to provide us with your feedback on Trip Advisor. I am sorry to hear that there was a hiccup during your stay, however very pleased that our ambassadors were able to resolve this with you. We are looking to reopen our Sabrage Champagne bar on Sunday and Mondays, so we will keep you updated when this comes into affect. Thank you once again for sharing your experience and please feel free to contact me directly if you need any assistance in future. Take care and stay safe! Kind regards, Dakotah Bishop Front Office Manager

Amazing place to stay

Tripadvisor 评级 5.0/5

464rossk 12/08/2021 经 TripAdvisor 认证的评论

Every thing about this hotel is amazing. The staff are friendly, helpful and professinal. Valet parking is easy. Restaurant great food nice variety to choose from for breakfast. We stay here often as it ticks all the boxes.

Bonjour 464rossk, Thank you for taking time to provide us with your feedback on Trip Advisor. I am so delighted to hear you had an amazing stay and especially enjoyed the delicious food offering in our La Maree restaurant and the friendly and helpful service from our dedicated ambassadors. I will share your lovely feedback with our entire team as it serves as encouragement to do what we do each day. Thank you again for sharing your experience and I look forward to welcoming you back again soon, after the lockdowns. Take care and stay safe, Kind regards, Dakotah Bishop Front Office Manager

Business Trip Made Perfect

Tripadvisor 评级 5.0/5

Paul_S898 Business - 07/08/2021 经 TripAdvisor 认证的评论

This is my second recent stage. In the City of Sails for business. Was upgraded due to my membership and I paid only a little more. I got the deluxe marina view room. Awesome sized room and a fantastic shower. Used the executive lounge for a business meeting with food and drink spectacular

Bonjour Paul_S898, Thank you for taking the time to provide us with your feedback on Trip Advisor. I am so delighted to hear you had a wonderful business trip with us and enjoyed the benefits in our Club Millesime. I look forward to welcoming you back again soon for you to enjoy more member benefits. Take care and stay safe! Dakotah Bishop Front Office Manager

Wow great staff and the new public space makeover is a winner

Tripadvisor 评级 4.0/5

MadsenCo 03/08/2021 经 TripAdvisor 认证的评论

The staff are amazing here especially Brett In club lounge what a host top class. If you're looking for privacy do book a high floor harbour view. Nice spacious room , felt very welcomed and at home. There were a few very small concerns with stay .However the the gracious dm saw to these.Food in la Maree was awesome ..highly recommend .The weekly a la carte breakfast was faultless. Will be back . Thanks for making our birthday more special .Rooms are nice and have good decor however I can see signs of some refresh needed to maintain the top standard.

Bonjour MadsenCo, Thank you for taking the time to provide us with your fantastic feedback about your most recent stay. I am delighted to hear you had a wonderful stay and enjoyed our beautiful Waitemata Harbour views and excellent service from our friendly and helpful ambassadors, especially Brett who is a true gem of Sofitel Auckland. I will make sure I pass on your lovely comments to all of our ambassadors as it serves as encouragement. Thank you once again for sharing your experience and all of the support and I hope to welcome you back again soon. Kind regards, Dakotah Bishop Front Office Manager

Harbour View Suite

Tripadvisor 评级 5.0/5

JanBCairns Couples - 02/08/2021 经 TripAdvisor 认证的评论

Although the hotel is a bit dated, the location make it perfect, overlooking the harbour and close to everything, all the staff were so friendly and helpful it made our stay even better, great breakfast at Giraffe downstairs, room with a harbour view is a must

Bonjour, Thank you for taking the time to provide us with a wonderful review. I am pleased you enjoyed your stay and hope we welcome you back again soon. Kind regards, Dakotah Bishop Front Office Manager

Freedom traveler from Brisbane

Tripadvisor 评级 5.0/5

Tourist28479780672 26/07/2021 经 TripAdvisor 认证的评论

There are so many people to thank at this hotel all staff were great. Special thanks to the two guys in the Sofitel Club Lounge (great job). The bed was just how my wife and I like a bed. Cleaning staff did a great job. Breakfast was good. This Sofitel has improved so much since our last visit and that was pretty good this was better. Well done all.

Bonjour Tourist28479780672, Thank you for taking the time to provide us with your feedback on your recent stay. It brings me great joy to hear you enjoyed every aspect of your stay and especially the wonderful service from Brett and Chez in the club lounge who are true superstars of the Sofitel family! I will pass on your kind feedback to all of our ambassadors as it serves as encouragement to do what we do everyday. Thank you once again for your support and I look forward to welcoming you back again, hopefully soon! Kind regards, Dakotah Bishop Front Office Manager

Welcoming and Comfortable Hotel

Tripadvisor 评级 5.0/5

Lesley J 19/07/2021 经 TripAdvisor 认证的评论

Sofitel Auckland Viaduct Hotel is a hotel I keep going back to. Service, comfort and amenities second to none. It's also central so easy walking into town and restaurants in the area. The staff are always so friendly and helpful too - nothing is a problem.

Bonjour Lesley J, Thank you for taking the time to provide us with your wonderful review. It is always a pleasure to have you return with us and I am delighted to hear you appreciate the friendly and helpful service from our dedicated ambassadors. I will pass on your lovely comments to them all. Thanks again for your sharing your experience and I look forward to welcoming you back again soon. Kind regards, Dakotah Bishop Front Office Manager

Enjoyed Another Return

Tripadvisor 评级 5.0/5

alisonsRotorua 20/04/2021 经 TripAdvisor 认证的评论

Made to feel very welcome again. Thanks you. We were guests in the hotel during a serious incident which was managed calmly and professionally by management and their team. Arrangements were made for us to continue my husbands birthday treat in the cafe with a stunning view of the Sky Tower. Well done to the Sofitel team.

Bonjour alionsRotorua, Thank you for taking the time to review us and your experience at Sofitel Auckland Viaduct Harbour. We are so glad to hear that you had another positive experience with us. We hope to see you again soon. With warm regards, Taryn Caulfield

A MEMORABLE STAY

Tripadvisor 评级 5.0/5

brucegoldsworthy 18/04/2021 经 TripAdvisor 认证的评论

Our recent stay at the Sofitel Viaduct Harbour will remain in our thoughts forever. Firstly the hotel facilities, service and staff were great. The view from our room over the Marina and across the city were fabulous. Then the " shooting incident" was a true test of the staff and their care of the guests. They responded magnificently ensuring the safety of us all and arranging breakfasts on the cafe and alfresco. We will return.

Bonjour brucegoldsworthy, We love hearing back from our guests and to hear that you had a memorable stay with us and that you enjoyed the facilities, service and our staff. We are so glad to hear that you felt safe during the incident as we will also put our guests first. We are looking forward to you coming and staying with us again soon. Merci With warm regards, Taryn Caulfield

Great Stay - Good Location

Tripadvisor 评级 5.0/5

John and Les C 17/04/2021 经 TripAdvisor 认证的评论

We stayed at the Sofitel Viaduct on two occasions in April 2021 and both were very enjoyable. Nice welcomes both times (Nathan in particular on our first visit) and friendly hosts in the Executive Lounge (Chez). Rooms were very good and dinner/breakfast in La Maree was very good. Staff very friendly and efficient. Great location. We'll be back in May 2021!

Bonjour John and Les C, Thank you for taking the time to write a review for your recent stay at Sofitel Auckland Viaduct Harbour. It's great to hear positive feedback regarding our staff and I will be sure to pass on your message. We love that you enjoyed your time with us and we are looking forward to seeing you back in May! With warm regards, Taryn Caulfield

Lovely as always

Tripadvisor 评级 4.0/5

Richard A 11/04/2021 经 TripAdvisor 认证的评论

Nice hotel, lovely here on Viaduct Harbour. Excellent food (and breakfast prices very good indeed!) Room had very comfortable bed, shame to find that housekeeping had not picked up that that a previous occupant had taped a plastic bag over the smoke detector so that they could smoke! Took many many tries to get a complimentary room as per our AccorPlus membership, they kept trying to charge us huge amounts extra on anything but the most basic hotels. Anyway, got there in the end.

Bonjour Richard A, Thank you for taking the time to tell us about your experience at Sofitel Auckland Viaduct Harbour. I am so pleased that you enjoyed your stay with us and had a great dining experience. I am sorry that your experience with booking your complimentary room for your AccorPlus Membership did not meet your expectations; please allow me to express my sincerest apologies. I will also pass on your message regarding the plastic bag to our housekeeping team. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. With Warm Regards,

Expecting more

Tripadvisor 评级 3.0/5

flatwhite6969 09/04/2021 经 TripAdvisor 认证的评论

We stayed here in a Deluxe suite with club access. The club needs to lift standards of the food available and have more staff. It was evident the hotel was understaffed. Breakfast was lovely and concierge service very pleasant. Overall expected more for a Sofitel branded hotel.

Bonjour flatwhite6969, Thank you for taking the time to write a review about your experience at Sofitel Auckland Viaduct Harbour. We value our guests feedback and take all feedback seriously. Thank you for highlighting your experience in our executive lounge, I will pass on your comments to our General Manager to discuss with the wider team. Thank you again. With warm regards, Taryn Caulfield

70th

Tripadvisor 评级 4.0/5

colinyearsley0 31/03/2021 经 TripAdvisor 认证的评论

Celebrating my darlings 70th birthday. Great location and the viaduct such a great place to visit. Very friendly vibe at the Sofitel it’s nice being an Accor member when you get such good service. Will definitely stay again.

Bonjour conlinyearsley0, We very much appreciate you taking the time to leave us a review on your experience at Sofitel Auckland Viaduct Harbour. We hope you enjoyed celebrating and we are so glad to hear that you enjoyed our service. We look forward to welcoming you back in the near future. With warm regards, Taryn Caulfield

WONDERFUL TO BE HOME

Tripadvisor 评级 5.0/5

AdrianHerring 30/03/2021 经 TripAdvisor 认证的评论

Our home from home, always a joy to stay at this Hotel with its fabulous views, friendly staff & exceptional rooms, always a joy. The Spa offers great treatments & the Hotel has a wonderful vibe with some of the best attentive staff I have come across.

Bonjour AdianHerring, Thank you for taking the time to leave us a review. We love hearing from our guests and are so glad you enjoyed your time with us. We hope to see you again soon! Merci

Sofitel as one expects but with extra attention to detail

Tripadvisor 评级 5.0/5

TaN M 23/03/2021 经 TripAdvisor 认证的评论

Superb service, over and above the usual expected from Sofitel. Restaurant and menu excellent. Nothing too much trouble, with seamless check in through to restaurant bookings. Great central Auckland location.

Bonjour u2murray, Merci Beaucoup for the amazing review! We are glad to read that you enjoyed every aspects of Sofitel hotel! We look forward to welcoming you back once again. With Warm Regards, Som Namprasert Guest Relations Manager

Great location on the viaduct

Tripadvisor 评级 5.0/5

craigbelchernz 16/03/2021 经 TripAdvisor 认证的评论

Perfect spot for the viaduct. 5 minute walk to the action but far enough away from the viaduct bars to get a noise free sleep. Restaurant food was delicious. Staff are all very friendly. Rooms are well appointed.

Bonjour Craigbelchernz, Thank you for taking the time to comment on your stay at Sofitel Auckland Viaduct Harbour. I am glad to read that you enjoyed your stay with us and love our location, restaurant and the service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With Warm Regards, Som Namprasert Guest Relations Manager

Night away

Tripadvisor 评级 5.0/5

59paulj 03/03/2021 经 TripAdvisor 认证的评论

We love this hotel it is so nice with the water around the hotel and so beautiful. The rooms are lovely with nice decor. The staff are great and so helpful. The food and service is wonderful. The restaurant is so nice with a lovely surroundings. keep up the great work team

Bonjour 59Paulj, Thank you for taking the time to comment on your stay at Sofitel Auckland Viaduct Harbour. It is always a pleasure to read that our guest had a magnifique stay with us. We do agree that the water around our hotel does make the atmosphere nice and relaxing. When it dose rain, the atmosphere that is created is more calming and adventurous. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With Warm Regards, Som Namprasert Guest Relations Manager

Top Line Hotel

Tripadvisor 评级 5.0/5

reg s 17/02/2021 经 TripAdvisor 认证的评论

Really top line Hotel-great facilities,very well appointed,spotlessy clean & understanding & helpful staff, Location was a little away from main town,but ambience & relaxing area made up for extra distance.

Bonjour Reg S, Thank you for the great review and we're pleased to know that we are one of the top line hotel in your opinion! We believe our location is like a peaceful oasis, hiding away from busy city. Our guest can relax and take a deep breath while looking at the calm ocean. We hope to welcome you back again in the future. With Warm Regards, Som Namprasert Guest Relations Manager

Always brilliant

Tripadvisor 评级 5.0/5

scottjN2797CY Business - 01/02/2021 经 TripAdvisor 认证的评论

As usual, rooms are bright and clean. Breakfast and dinner beautifully cooked and presented. However, have found that at breakfast times, it appears to be a little disorganised, slow (they forgot my order but were very apologetic0 compared to dinner at night Don't let this put you off, as the service all round is fantastic

Bonjour ScottjN2797CY, Thanks for the positive review and we're glad to read that you enjoyed your stay. We will pass on the feedback about breakfast service to our Food & Beverage team. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With Warm Regards, Som Namprasert Guest Relations Manager

Enjoyable Experience - Recommend

Tripadvisor 评级 4.0/5

Wander13611663237 01/02/2021 经 TripAdvisor 认证的评论

Location good, presentation & surrounds are as anticipated, peacefulness there. But what made the experience memorable was the interaction with the staff and their level of professionalism and genuine friendliness. Superb.

Bonjour Wander13611663237, Thank you for your review and for recognizing the professionalism and friendliness of our ambassador. I hope we have the chance to welcome you back again sometime soon. With Warm Regards, Som Namprasert Guest Relations Manager

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