美憬阁索菲特奥克兰温莎大酒店 5 星

客户意见评级 (ALL 评级) 4.2/5 1,304 评论

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58 60 Queen Street, Auckland Cbd, 1010 奥克兰, 新西兰

描述

酒店其他优惠

  • Boutique Hotel with personalised service

  • Bespoke meeting services

  • Valet Parking available

  • Cooke's Restaurant & Bar

  • Gym, jacuzzi and sauna

我们的客房

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酒店位置

美憬阁索菲特奥克兰温莎大酒店

58 60 Queen Street, Auckland Cbd
1010 奥克兰
新西兰

GPS:-36.845635, 174.766814

电话
传真 +64 9 309 9978

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

COOKE'S RESTAURANT AND BAR

享用最美味的佳肴，食材均取自当地传统农副产品，包括符合可持续发展标准的肉类、有机鸡肉、采用可持续延绳钓方式捕捞的鱼、散养鸡蛋、有机牛奶、有机和生物动力葡萄酒。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.2/5  1,304 评论

TripAdvisor 评级  4.5/5  1,140 评论

卓越奖 2024

Beautiful downtown auckland hotel

Tripadvisor 评级 5.0/5

Kevin D 经 TripAdvisor 认证的评论

Good location, very nice rooms. Helpful staff. Overall great hotel, would stay again next time we come to auckland. Wonderful checkin process after a LONG flight. Hotel has stairs and elevators. Nice chandelier. Didn't try the breakfast. P.s. Good pens!

So disappointing

Tripadvisor 评级 2.0/5

kiwiontour34 家庭住宿 - 经 TripAdvisor 认证的评论

Chose this hotel for location and rating. But was really disappointed. Expensive, cramped and staff weren’t that helpful (except concierge). Due to busy schedule missed dinner but tried to order off in room service. Was told they “out of stock” on everything and to order Uber eats.! Toilet broken and dirty, shower just Luke warm. Whole stay left me cold. There are better places to stay in Auckland it seems.

Dear Kiwiontour34, Thank you for sharing your feedback, and we are truly sorry to hear about the challenges you faced during your stay. We always strive to offer an excellent experience, and we sincerely apologize that we fell short in certain areas. We deeply regret that you found your room to be cramped and that the service did not meet your expectations. It’s disappointing to hear about the issues with the in-room dining, the toilet, and the shower temperature. These are certainly not the standards we aim to provide, and we will be reviewing the concerns you raised with our team to ensure improvements are made. We're glad to know that the concierge team was able to assist you, and we will continue to focus on delivering a warm and welcoming experience to all our guests. Your feedback is incredibly valuable to us, and we would love the opportunity to restore your confidence in us should you choose to visit again. Best Regards, Leo Chief Concierge and Guest Experience Manager Fable Auckland

Great hotel in the heart of Auckland

Tripadvisor 评级 5.0/5

SarabethBlairSC Couples - 经 TripAdvisor 认证的评论

This is a lovely little hotel, located in the heart of downtown Auckland. Everything downtown is walkable! It is a little hard to find at first, as it is tucked in between shops on Queen Street. We arrived very early, and the hotel worked to have our room available for an early check-in, which was lovely after 17 hours on the plane. The concierge service is top tier, the rooms are very clean and well-appointed.

Dear SarabethBlairSC, Thank you for sharing your experience with us. We're thrilled to hear you enjoyed your stay and appreciated our central location. It's great to know that our early check-in service made a positive impact after your long flight. We're also pleased that you found our concierge service and room quality to your liking. We look forward to welcoming you back in the future! Best Regards, Leo Chief Concierge and Guest Experience Manager Fable Auckland

Beautiful surroundings & great staff

Tripadvisor 评级 5.0/5

Kathleen P 经 TripAdvisor 认证的评论

As soon as I arrived at the hotel I was immediately impressed by the professional level of service & beautiful surroundings of this stunning property. A special thanks to Judith, Mark & Johnny for going that extra mile to make my stay memorable. The location is very central & is an easy walk to great shops & restaurants.

Dear 642kathleenp, Thank you so much for your glowing review! We’re delighted to hear that you were impressed by the beautiful surroundings and the professional service at Fable Auckland. A special thank you for acknowledging Judith, Mark, and Jonathan, they’ll be thrilled to know that their efforts made your stay memorable. It’s wonderful to hear that our central location made it easy for you to explore the shops and restaurants nearby. We look forward to welcoming you back for another fantastic stay! Warm regards, Leo Lisichkin Chief Concierge and Guest Experience Manager Fable Auckland Hotel

STAY HERE

Tripadvisor 评级 5.0/5

kalijax 家庭住宿 - 经 TripAdvisor 认证的评论

This is a phenomenal place and I will always stay here in future. Sitting right on Queen Street, downtown Auckland, we were within walking distance of everything. The room was small but very nice. We had a coffee pod machine, jug, and small fridge. Very convenient location.

Dear Kalijax, Thank you for sharing such wonderful feedback! We are thrilled to hear that you had a phenomenal stay with us and that Fable Auckland will be your choice for future visits. It’s great to know that our central Queen Street location made it convenient for you to explore everything Auckland has to offer. We're glad the room amenities, including the coffee pod machine and fridge, added to your comfort, even in a cozy space. We truly appreciate your kind words and look forward to welcoming you back for many more stays in the future! Best regards, Leo Chief Concierge and Guest Experience Manager Fable Auckland

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其他网络用户评价我们的酒店

  • 882 评论 9/10 位置
  • 1,249 评论 7.5/10 房间
  • 1,113 评论 8/10 服务
  • 23 评论 0.7/10 上网
  • 712 评论 5.9/10 舒适度
  • 496 评论 8.5/10 氛围
  • 328 评论 6.7/10 早餐
  • 287 评论 6.3/10 清洁度

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