เดอะ ซีเบล โอ๊คแลนด์ 4 ดาว

We have just checked out after a terrible nights stay. We have stayed at the Sebel numerous times and expect the noise of the bars etc. This is something we don’t mind. However last night there was one room that was allowed to play loud music, laugh and shout loudly, scream and fight and were still going when we checked out 9am. Absolutely unacceptable at any price but more so when you are paying $450 for the privilege. We won’t be staying again.

I stayed at the Sebel for two nights in February for business and was very disappointed with the experience. The hotel needs a serious clean and facelift. The room was very very grubby and outdated. The carpet and walls are incredibly stained / marked and there’s visible dust build up on lights and air conditioning fittings. I wish I had brought flip flops to wear in the bathroom, shower and bedroom. The air conditioner is old and barely works making it impossible to have a climate controlled room. Upon check in, I had to ride the lifts 3 times (each one jolting at each stop making for a very unnerving ride) as my room key wouldn’t work. Each attempt was ineffective at gaining me access to my room until finally on the third trip down a manager had to accompany me to open the door. Overall a very very average experience and I won’t be staying again. If you travel for business and enjoy a comfortable, clean environment to work and stay, don’t stay here!

Stayed here for 2 nights at the end of our NZ trip. It’s in a great location if you are after loud, late nights drinking, but it makes for a lot of noise until about 4am. Mornings are great a quiet waterfront and a nice walk along the front. Meals are provided by Giraffe restaurant next door

We arrived after midnight following a long flight from England. Friendly and helpful staff and a comfortable room. Ideal location to explore the city. I particularly enjoyed free access to the amazing indoor swimming pool across the road.

When we arrived at the hotel, at around 7pm, we were informed that there was no booking for us. However, upon further investigation by the manager we were informed that our accommodation was cancelled the day before. After much searching around it turned out that the accommodation wholesaler cancelled the booking without informing us.It certainly wasn't the travel agent. How happy was I about this?? Guess! There were 3 couples in our party so we expected 3 rooms.Fortunately, the hotel had 3 rooms available. After many hours on the phone to the wholesaler, in Spain, yes Spain, who claimed that we hadn't paid for the booking, confirmaton came through that we had paid for the accommodation. I can't thank the evening staff enough for the time and effort they spent in assisting us in getting this mess sorted out. Many thanks to Andrean and Tresardi for your wonderful assistance in this matter. You were absolutely fantastic in our time of need. The rooms provide to our party were excellent. I can't recommend you highly enough for you service. Many thanks.