Novotel Стамбул Босфор 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.6/5 Отзывов: 2 190

Гарантия
лучшей цены
Novotel Стамбул Босфор - Image 1
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Novotel Стамбул Босфор - Image 3
Novotel Стамбул Босфор - Image 4
Kemankes Kara Mustafa, Pasa Mah Kemankes, Cad. No:57-59 Karakoy, 34425 СТАМБУЛ, Турция

Описание

Особенности отеля

  • 200 номеров и люксов с современным дизайном и бесплатным WIFI.

  • Fully equipped, flexible meeting rooms with high-quality amenities.

  • Люксы с прекрасным видом на Босфор и бесплатными удобствами.

  • Люксы с прекрасным видом на Босфор и бесплатными удобствами

  • Отель рядом с Современным музеем и Музеем живописи и скульптуры Стамбула.

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Расположение отеля

Novotel Стамбул Босфор

Kemankes Kara Mustafa, Pasa Mah Kemankes, Cad. No:57-59 Karakoy
34425 СТАМБУЛ
Турция

GPS:41.024666, 28.979981

Телефон
Факс +90 212 372 07 07

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Бассейн
  • Парковка
  • Можно с животными
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Обслуживание в номере

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.6/5  Отзывов: 2 190

Рейтинг TripAdvisor  4.5/5  Отзывов: 1 015

Сертификат качества 2024

Great Location. Rooftop breakfast on point!

Примечание: Tripadvisor 5.0/5

stephen b Семьи - Реальные отзывы TripAdvisor

Stayed in July 2024 and hotel exceeded expectations. Was located in a great area with plenty of local dining options. The hotel was modern, spacious and the room was well appointed. The staff were professional and happy to provide assistance when required. The breakfast area, located on the rooftop, was a great way to start the day with views of the Bosphorus Strait.

Amazing Hotel and Fantastic customer service

Примечание: Tripadvisor 5.0/5

390marianab Семьи - Реальные отзывы TripAdvisor

First of all I want to say a big Thank You to one of the staff members called Canberk. We left one of our bags in the taxi and he went out of his way to ensure that our belongings were returned. Without his help we would have been left without passports, money and many other important things so thank you so much Canberk for helping us out in this stressful situation. And for the hotel it is such a beautiful hotel in a very great location, customer service is fantastic and rooms are comfortable. Would highly recommended this hotel to everyone, we are travelling with 2 young kids and even they love it.

Dear 390marianab, Thank you so much for your kind words and for taking the time to share your experience with us. We are delighted to hear that you had such a positive experience at our hotel. Firstly, we are thrilled that Canberk was able to assist you during a stressful situation. We understand how distressing it can be to lose important belongings, and we are so glad that Canberk went above and beyond to ensure your items were returned safely. Your appreciation will be passed along to him, and we know it will mean a lot. We are also pleased to hear that you enjoyed the hotel's location, customer service, and comfortable rooms. It is wonderful to know that your entire family, including your young children, had a great time with us. Your recommendation means a lot to us, and we are grateful for your support. Thank you once again for choosing our hotel. We hope to have the pleasure of welcoming you back in the future. Warm regards, Dilek SEVIG KOSE Guest Experience Manager

Лучшее расположение в Стамбуле

Примечание: отзывы клиентов 4.0/5

Н. Друзья - Проверенные отзывы - ALL

В отеле не первый раз, все нравится. Хотелось бы поразнообразнее завтраки

Dear Natalia K., Thank you for your continued loyalty and for sharing your feedback with us. We are thrilled to hear that you find our location to be the best in Istanbul and that you like everything about our hotel. We appreciate your suggestion for more variety in our breakfast offerings. We continuously strive to enhance our guests' experience, and your feedback is invaluable in helping us achieve that. We look forward to welcoming you back on your next visit to Istanbul and hope to provide you with an even better experience. Best regards, Dilek SEVIG KOSE Guest Experience Manager di…

Отличный отдых

Примечание: отзывы клиентов 5.0/5

В. Пары - Проверенные отзывы - ALL

Расположен отлично !

Dear Vadim E., We very much appreciate your comments regarding your stay at the Novotel Istanbul Bosphorus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dilek SEVIG KOSE Guest Experience Manager di…

Almost there

Примечание: Tripadvisor 4.0/5

abdul a Реальные отзывы TripAdvisor

Novotel Phosphorus Istanbul Review Overall, my stay at the Novotel Phosphorus was acceptable, but there were several areas that left me less than impressed. On the positive side, the location was quite convenient, being situated close to many of Istanbul's top attractions. The rooms themselves were also decently appointed and maintained a satisfactory level of cleanliness for the most part. However, there were a number of issues that detracted from the experience. Most glaringly, I found mould in the bathroom, which is simply unacceptable for a hotel of this calibre. Cleanliness should be an utmost priority, and letting mould fester is a lapse in maintenance standards. Another letdown was the limited English proficiency of many staff members, which made communication and requesting assistance quite difficult at times. As an international hotel brand, having multi-lingual staff is an important asset. I was also disappointed by the excessive spa and airport transfers. There was a staggering £47 difference between the hotel's airport transfer fee and what a regular taxi charged for the same route.it would make more sense to simply book transportation separately. Finally, I was put off by the minibar being checked so frequently during my stay. While I understand the hotel's need to monitor consumables, it felt like an invasion of privacy having staff enter my room so regularly just for minibar checks. In summary, the Novotel Phosphorus gets the basics right for a mid-range Istanbul hotel, but falls short in several key areas like cleanliness, staffing, pricing practices, and guest privacy that prevent me from giving it a full endorsement. Some improvements are needed to better meet the standards expected of the Novotel brand. I wouldn't advise against staying at the Novotel Phosphorus, as the issues cited are relatively minor ones that likely won't derail your holiday. However, they may put a small damper on what could otherwise be a 5-star experience. Managing expectations accordingly is advised.

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay at Novotel Istanbul Bosphorus. We appreciate your candid comments as they help us to continually improve our services and facilities. We are pleased to hear that you found our location convenient and appreciated the overall cleanliness of your room. However, we are deeply sorry to learn about the issues you encountered during your stay. Regarding the Mould in the Bathroom: We sincerely apologize for the oversight. Cleanliness is a top priority for us, and we regret that we did not meet your expectations in this regard. Please be assured that we have addressed this with our housekeeping team to prevent such occurrences in the future. Staff Communication: We understand the importance of effective communication, especially in an international setting. We are working on enhancing our staff’s English proficiency and providing additional training to ensure better service for all our guests. Excessive Spa and Airport Transfer Fees: We appreciate your feedback on our pricing. Regarding the airport transfer, we would like to clarify that the fee you mentioned is for our private transfer service using a Vito vehicle, which offers additional comfort and convenience compared to a regular taxi. This is the most economical option we provide for private transfers. Minibar Checks: We apologize if the frequency of minibar checks felt intrusive. To ensure your privacy, we advise placing a "Do Not Disturb" (DND) card on your door. This will inform our staff not to enter your room, providing you with uninterrupted privacy during your stay. Once again, thank you for bringing these matters to our attention. We hope you will give us another opportunity to serve you better in the future. Should you decide to stay with us again, please do not hesitate to contact us directly so we can ensure your next experience exceeds your expectations. Warm regards, Dilek SEVIG KOSE Guest Experience Manager

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 1 205 Отзывов 9.7/10 Расположение
  • 1 044 Отзывов 7.2/10 Номер
  • 1 202 Отзывов 9.4/10 Сервис
  • 48 Отзывов 2.6/10 Интернет
  • 431 Отзывов 9.1/10 Завтрак
  • 354 Отзывов 7.6/10 Чистота
  • 279 Отзывов 8.8/10 Еда
  • 151 Отзывов 4/10 Соотношение цены и качества

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Указана начальная стоимость за 1 ночь для 1 человека в номере категории, указанной рядом с ценой, без учета дополнительных услуг и завтрака. Она соответствует самой низкой рыночной цене с учетом всех налогов (НДС и туристический налог) на указанный вариант размещения, найденной на сайте https://all.accor.com/ в этот день, для проживания в течение одной ночи в ближайшие 20 дней. Может изменяться в зависимости от периода и наличия свободных номеров. Стоимость актуальна только на момент бронирования. Оплата проживания в отеле за границей производится в валюте страны, где расположен отель. Гарантируется только сумма, подтвержденная при бронировании в валюте страны, где находится отель. Примерная стоимость в вашей валюте, которая может быть указана, не является договорным условием. Во время оплаты вашим банком может взиматься комиссия за осуществление операции и (или) валютный обмен.