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Hotel Novotel Istanbul Bosphorus 5 estrelas

Classificação clientes Avis 4.5/5 4.327 comentários

Hotel ALLSAFE. Aprovado

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Como funciona?
+ 26 Serviços

Extras do hotel

  • A 10 min a pé do Sultanahmet, Gálata e Pera. Perfeito para cultura, refeições e vida noturna.

  • Piscina aquecida coberta, sauna turca, sala de vapor, sauna e centro de fitness.

  • 200 quartos e suítes com design contemporâneo, além de WIFI e estacionamento coberto grátis

  • Suítes disponíveis com uma vista impressionante do Bósforo e comodidades grátis

  • Salas de reuniões totalmente equipadas com instalações de ponta e WIFI grátis

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Localização do hotel

Novotel Istanbul Bosphorus

Kemankes Kara Mustafa
Pasa Mah Kemankes
Cad. No:57-59 Karakoy
34425 istambul
turquia

Tel: +902123720700

Fax: (+90)212/3720707

Check-in a partir das 14h00

Check out até as 12h00

  • De avião

    ISTANBUL AIRPORT A 46 km / 28 milhas

  • De avião

    SABIHA GOKCEN AIRPORT A 45 km / 27 milhas

GPS:41.024666, 28.979981

Serviços de hotéis

Serviços no hotel e nas proximidades

Check-in a partir das - Check out até as

Em resumo

  • Piscina
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião
Serviço de buffet
  • Um Restaurante
  • Um Bar
  • Café da manhã
    • Buffet Custo adicional
    • Serviço de quarto Custo adicional
  • Serviço de quartos
    • Lanches frios
    • Pratos quentes
Reuniões/Eventos
  • 5 Salas de reunião
Acessibilidade
  • Hotel com acesso para cadeira de rodas
Serviços e equipamentos de hotel
  • Informações do hotel
    • 200 quartos
    • 2 quartos para pessoas com mobilidade reduzida
    • Sem quarto para famílias
    • 8 quartos contíguos
    • 171 quartos para não fumadores
    • 5 pisos
  • Idiomas falados no hotel
    • Francês
    • Turco
    • Alemão
    • Inglês
  • Serviços de lavanderia/manobrista
    • Engomadoria Custo adicional
    • Lavagem a seco / Ferro de passar
  • Wi-Fi
    • Linha de transmissão de alta velocidade Custo adicional
    • WIFI nas áreas comuns
    • WIFI de alta velocidade Custo adicional
    • WIFI no hotel
    • Internet de alta velocidade
  • Ar condicionado
    • Ar condicionado
  • Instalações para pessoas com mobilidade reduzida
  • Elevador para todos os andares
  • Instalações para check-in e check-out
    • Check-out tardio
    • Check-out expresso
    • Check-in expresso
  • Armazenamento de bagagem
    • Armazenamento de bagagem
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Equipamentos de mesa disponíveis
    • Máquina de engraxar sapatos
  • Cofre na recepção
    • Cofre na recepção
  • Câmbio
    • Câmbio
Acesso à acomodação
  • Car Park
    • No local
    • 150 vagas de estacionamento
    • Privado
    • Unidades de recarga para carro elétrico 22 kVA
    • Unidades de recarga para carro elétrico 3,7 kVA
    • Unidades de recarga para carro elétrico 7 kVA
    • Estacionamento aberto 24/7
    • Estacionamento com serviço de segurança
    • Estacionamento com manobrista
Bem-estar
  • Swimming Pool
    • Coberto
    • No local
  • Fitness Center
    • No local
    • Sauna turca
    • Massagem
    • Sala e sauna
    • Banho turco
Lojas/compras
  • Salão de beleza
  • Loja de presentes/banca de revistas
Família
  • Serviços para crianças
    • Canais de TV de desenhos infantis
    • Área de jogos eletrônicos
    • Área de lazer

Nossas acomodações

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Suas reuniões e eventos

Nossas salas de reuniões

  • Número de salas de reuniões: 7

  • Tamanho máximo: 300

  • Capacidade máxima: 300 pessoas

  • Capacidade máxima para banquete: 216 pessoas

Saiba mais

Avaliações dos nossos hóspedes para
Novotel Istanbul Bosphorus

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL 4.5/5

4.327 comentários

Classificação no TripAdvisor 4.5/5

875 comentários

2021 Certificado de Excelência Trip Advisor
Certificado de excelência 2021

Disappointed

Classificação TripAdvisor 2.0/5

Rostislav2014 Couples - 10/09/2021 Avaliação certificada TripAdvisor

1. Was not proposed to upgrade room yet I have Gold status 2. Had to wait for more than 20 minutes and call the reception to get luggage delivered to the room. 3. Reception service is not friendly (maybe they're very tired), nobody even mentioned about the pool and other facilities. 4. There was hotel rooftop party on Saturday with extremely loud music until midnight, of course it was extremely inconvenient.

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Istanbul Bosphorus. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Erkan Ogut General Manager

Wonderful Hotel in the heart of Istanbul closed to the coast of Bosphorus Strait

Classificação TripAdvisor 5.0/5

vadyma2017 31/08/2021 Avaliação certificada TripAdvisor

We have stayed with my wife 3 nights. Every part of Hotel is vey organized and comfortable. Breakfast is excellent, SPA & pool are amazing, parking is easy (under the Hotel), room is clean and quiet, all staff are very friendly and cooperative. I recommend Novotel Bosphorus Hotel to everyone.

Dear Guest, Thank you very much for choosing the Novotel Istanbul Bosphorus. It was a real pleasure to welcome you and I am so happy to hear that everything went smoothly and surpassed your expectation. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us, Kind Regards, Erkan OGUT, General Manager

Amazing Restaurant

Classificação TripAdvisor 5.0/5

michaelgD6145IM 28/08/2021 Avaliação certificada TripAdvisor

Restaurant is on the roof, overlooking the Golden Horn, with Topkapi, Hagia Sophia, and Blue Mosque in the distance. Staff is excellent, very helpful. Rooms are clean, but would be nice to have a clock somewhere. When will that construction outside be finished??!!

Dear MihaelgD6145IM, I thank you for sharing your experience on TripAdvisor, following your stay at the Novotel Istanbul Bosphorus. We are glad that you had such a great time in our Home. Your satisfaction is a great source of motivation and encouragement for all our Staff. Please rest assured that your compliments have been shared with the entire team ! It would be an immense pleasure to welcome you again at the hotel to share another exceptional experience. Kind Regards, Erkan OGUT, General Manager

amazing sevice

Classificação TripAdvisor 5.0/5

ido f Business - 28/08/2021 Avaliação certificada TripAdvisor

this is a great hotel to stay in . the staff is amazingly willing and service oriented. front desck is top notch very well runing in any level of presure. the bell crew is fantastic welcoming and helpfull. the loby team is exeptional very well managed and very positiv and helpfull this is over all a great hotel

Dear Ido F, It was such a pleasure to welcome you again at Novotel Istanbul Bosphorus. We are deeply touched that you have now made our hotel your home. Your lovely words are the best encouragement and reward for our teams. Kindest regards, Erkan OGUT, General Manager We are delighted at the expectation of welcoming you again soon,

A Memorable Stay !

Classificação TripAdvisor 5.0/5

Jayjayz007 Business - 26/08/2021 Avaliação certificada TripAdvisor

Thanks to Mehmet Ozan Kose and his team! They make my stay memorable. The Murver restaurant, the view of Bosphoris from my room and Noktam Secuk always asking if my room is clean enough or anything lacking were all "small things" that paints a huge memorabilia! Thank you guys!

Dear Jayjayz007, We would like to thank you very much for choosing Novotel Istanbul Bosphorus for your stay in Istanbul and for your lovely comment. We are delighted to read how much you enjoy our hotel and our team's service. Your satisfaction is the best motivation for our Ambassadors. We are looking forward to welcome you again, Kindest regards, Erkan OGUT, General Manager

excellent hotel location and very nice staff

Classificação TripAdvisor 5.0/5

malnadaf2019 31/03/2021 Avaliação certificada TripAdvisor

The hotel is well located, close to Tophane Tramvay station. the hotel staff is very helpful and nice, the room is spacious clean and neat. speacial thanks to Mehmet from Restaurant team (breakfast) and Delik

Dear malnadaf2019, Thank you very much for taking the time to write this review about your recent stay with us. We are so delighted to read your compliments, and we thank you for taking the extra step of recognizing Mehmet and Dilek for the outstanding service they provided. We hope to welcome you again very soon for another visit! Sincerely, Guven Canbulat, Rooms Division Manager

Amazing hotel

Classificação TripAdvisor 5.0/5

kagalaki Business - 14/03/2021 Avaliação certificada TripAdvisor

I visit this hotel every time I am in Istanbul . Love the location and the view of their restaurant . Staff is always helpful and amazing . Definitely I will continue to be a guest and recommend it to all my friends

Dear kagalak, Thank you for your lovely comments and describing Novotel Istanbul Bosphorus as an "amazing hotel". We strive to be your home away from home. Myself and the team are looking forward to welcoming you back again very soon. Sincerely, Guven Canbulat, Rooms Division Manager

Better than Expected

Classificação TripAdvisor 5.0/5

Stephen E Business - 07/03/2021 Avaliação certificada TripAdvisor

The service at Novotel Istanbul Bosphorus exceeded all my expectations. The room was brand new and immaculate with stunning Bosphorus views. Great breakfast and attentive staff. Everything went so smoothly, and I will definitely be staying here again next time I visit Istanbul. Mehmet assisted me with the booking and generously upgraded me upon check-in. The valet staff and front desk team were amazing. The front desk even helped me with my PCR test to make sure everything went smoothly! I’m so happy I stayed here. Value for money is excellent!

Dear Travelling_Brogue, It was such a pleasure to welcome you at Novotel Istanbul Bosphorus. Your lovely words are the best encouragement and reward for our teams. We are delighted at the expectation of welcoming you again soon, Warm Regards, Erkan OGUT, General Manager

Great staff, prime location

Classificação TripAdvisor 5.0/5

124elibau Solo travel - 22/12/2020 Avaliação certificada TripAdvisor

It was my first time in Istanbul, and I really enjoyed my stay in the city and in the hotel. The staff was very professional, attentive and polite. Their level of engagement exceeded my expectations. From the time I checked-in to the time I left, my overall experience was extremelly satisfying. Also, the place where the hotel is located is perfect for those who wish to explore the city. Therefore, if you wish to have some relaxing time in Istanbul, I highly recommend this hotel.

Dear 124elibau, Thank you very much for taking the time to share your impressions, following your stay at Novotel Istanbul Bosphorus. We are very happy to read that you enjoyed your experience with us. We are looking forward to the opportunity of welcoming you again soon! Kindest regard, Erkan OGUT, General Manager

Very pleasant stay

Classificação TripAdvisor 5.0/5

220msa2020 15/12/2020 Avaliação certificada TripAdvisor

We stayed at the hotel for a week. Very pleasant stay and friendly and help staff. Located at very good part of Istanbul. Walk across to public transportation including ferry terminals. There is a construction around, but in the hotel room is pretty quiet!

Dear 220msa2020, Greetings from Novotel Istanbul Bosphorus! We would like to deeply thank you for this wonderful comment... Our teams and myself are beyond touched to read about this experience. We would be delighted to welcome you all together to enjoy the Novotel experience again, With warm regards and best wishes, Erkan OGUT, General Manager

Lovely stay

Classificação TripAdvisor 5.0/5

Yannick_App 12/12/2020 Avaliação certificada TripAdvisor

I spent 5 nights in early December 2020 at the Novotel Istanbul Bosphorus. It was my second choice after The Galata Istanbul Hotel MGallery cancelled my booking due to "sudden" lockdown. I have no regret staying at Novotel Bosphorus . The room was big and clean( I had a junior suite). The breakfast was copious and the view on Fatih and the Bosphorus during breakfast was a joy for the eyes. The staff is attentive and very prompt to answer my queries ( printing document, providing infos...). The location is also great : you can walk to Fatih to visit the Hagia Sophia, he blue mosque, the grand bazar etc and you can walk up the hill or take the cable car to Istiklal Caddesi . You can also easily catch a ferry from Karakoy terminal. Istanbul is definitely a city full of charm and character .

Dear Yannick_App, I would like to sincerely thank you for taking the time to write these compliments about the experience you had in our House. We very much appreciate your lovely comments as they genuinely encourage us to keep on providing excellent services. Be assured that I will share your kind words with all the team. We look forward to welcoming you back very soon, Best Regards, Erkan OGUT, General Manager

Love this hotel

Classificação TripAdvisor 5.0/5

kagalaki Business - 15/11/2020 Avaliação certificada TripAdvisor

I stay to this hotel almost every month . The staff is very helpful the location close to bars restaurants and tram ,view to die for and a rich breakfast . I did and I will many timer in the near future

Dear Kagalaki, We greatly appreciate you taking the time to provide such a valuable feedback on TripAdvisor. It is always a pleasure to receive a positive comment, especially regarding the professionalism and friendliness of our staff. Please rest assured that I will share your kind words with the entire team as your satisfaction is the greatest reward for us who work day after day to provide irreproachable service. We are honoured to have gained your loyalty and hope to see you back among us very soon to share another exceptional experience. Yours sincerely, Erkan OGUT, General Manager

new hotel is alway nice

Classificação TripAdvisor 4.0/5

tl20200322 21/03/2020 Avaliação certificada TripAdvisor

new, neat and clear. great location for breakfast, at roof facing the sea. the best thing is 2 minutes walk to cafes and 5 minutes walk to tram. only complaint is the construction nearby making the area a bit messy and not easy to access.

Dear Guest, Thank you for your feedback! We are happy to know that you enjoyed your stay with us. We are constantly trying to negotiate with the building company’s managers around a more appropriate timetable for these construction work. We strive to do our maximum so our clients don’t suffer these work that are unfortunately beyond our control. We are looking forward to welcome you again, Best regards, Erkan OGUT, General Manager

Excellent service, breath taking view

Classificação TripAdvisor 5.0/5

Angeliki M 05/03/2020 Avaliação certificada TripAdvisor

I chose Novotel Istanbul twice within a year! I love this hotel, its location, the delicious breakfast, the indoor pool, the spacious room. Above all, i appreciated the helpful staff, especially when by accident i booked a single and not a double room. They gave me the best solution i could ever imagine!

Dear Guest, I would like to sincerely thank you for taking the time to write these compliments about the experience you had at the Novotel Istanbul Bosphorus. I am glad to read that you appreciated your stay with us, especially the great location, our breakfast,Spa,room and our helpfull staff. Be sure that I will share your comment full of praise with the whole team. We look forward to welcoming you again very soon for a new experience, Sincerely, Erkan OGUT, General Manager

Not Allowing Welcome Drinks at the Roof Top Bar Now is Plain Nonsense

Classificação TripAdvisor 4.0/5

837warrent 02/03/2020 Avaliação certificada TripAdvisor

This is a great hotel for me. And I am a Accor member which entitles me to a welcome drink. They use to allow us to take the welcome drink at the roof top bar. Now it is not and I cannot understand the logic. There was another Novotel Hotel in Bangkok that removed its Executive Floor Lounge. So I do not stay there anymore. As to this, I know it is minor. Which should not have been implemented by the hotel management. Everything else was great specially the staff.

Dear 837warrent, Thank you for your loyalty and taking time to review our hotel and I’m glad that you have had a nice stay with us. Kindly be informed that you may enjoy your welcome drink voucher between 1-6pm at the roof top restaurant and between 11am to 11pm at the Gourmet Bar located in our lobby. In addition I'm very happy that you have found our hotel team to be professional and hospitable which is always my pride and joy. Sincerely, Erkan Ogut General Manager

Lots of Niceties for Half the Price!

Classificação TripAdvisor 5.0/5

Janierunz 23/02/2020 Avaliação certificada TripAdvisor

I recently stayed at the Novotel Bosphorus for 6 nights. I had considered changing my reservation to a nearby, "luxury" hotel where a family member was staying for twice the price. I am so glad that I didn't! The Novotel was sparkling clean, modern and quite comfortable. The staff was very accommodating and quite helpful, especially with making reservations, confirming tours and general information. The location is very good, right near the Bosphorus and the ferry terminal. A tram stop was just around the corner. Top notch restaurants and the most highly rated baklava bakery were both very close. The only issue I had with the hotel, which has nothing to do with the hotel itself, is that the waterfront is under construction. They are building a cruise ship terminal and a luxury hotel across the street, so it is essentially a construction zone. However, there was no construction noise in the room, so aside from being unsightly, it didn't change the quality of my stay. I would stay here again and will try other Novotel hotels when in Europe. I highly recommend this hotel for a fairly priced, pleasant stay. Thank you!

Dear Guest, Thank you for taking the time to share with us this wonderful feedback regarding your recent stay at the Novotel Istanbul Bosphorus. It is so rewarding for us to read such magnificent comments about our hotel. Thank you again for sharing your beautiful experience. We truly hope to have the opportunity to welcome you back soon. Yours sincerely, Erkan OGUT, General Manager

Good location for East access to istanbul

Classificação TripAdvisor 4.0/5

bevgwen 10/02/2020 Avaliação certificada TripAdvisor

Hotel modern and very clean had few issues with room but we're soon sorted hotel manager and concierge very professional however some of the reception staff were little rude overall good location to access all areas and attractions

Dear bevgwen, Thank you very much for choosing our hotel among the variety of hotels. I wish to know more details on the areas we failed. However, we are glad to know that in general you were pleased with your stay. It will certainly be a great pleasure to welcome you back at the Novotel Istanbul Bosphorus once again. Sincerely, Erkan Ogut General Manager

Breakfast with a view over the Bosphorus

Classificação TripAdvisor 4.0/5

Janos V Business - 03/02/2020 Avaliação certificada TripAdvisor

The hotel lives up to its name, the guests can have breakfast (or dinner) at the restaurant situated at the top level of the hotel. From this level there is a fantastic view over the Bosphorus, which is busy with boats from morning till night. The hotel is very well located, close to the Galata bridge and the French Quarter of Istanbul. The staff is friendly and helpful and the service is very good.

Dear Guest, I would like to thank you for your nice review that you share with the community of Tripadvisor! I am glad to read that your recent stay in our House was a success,especially thanks to the dedicated service of our staff, our location in the very center and our Breakfast. Our teams are very involved in making your stay a memorable experience, and therefore I was very happy to forward them your positive review. We would be pleased to welcome you back in Novotel Istanbul Bosphorus in the nearest future. Kindest regards, Erkan OGUT, General Manager

Super view over the Bosphorus

Classificação TripAdvisor 4.0/5

ozglobal Business - 18/01/2020 Avaliação certificada TripAdvisor

I stayed here on a business trip in January. An excellent location near our office and with exceptional view from the top floor bar and restaurant. The rooms are above average for a Novotel and recently renovated. The restaurant and breakfast are of the highest standard. WiFi was lamentable and usually saturated due inadequate capacity. Be aware that the neighbourhood is currently a construction zone due to the new Cruise ship terminal going up next door.

Dear Guest, Thank you for taking time to review our hotel and I’m glad that you have had a nice stay with us enjoying everything we have to offer to our valued guests. I am very pleased to hear that our location and our facilities were to your satisfaction especially our restaurant in the roof top. Sincerely, Erkan Ogut, General Manager

Novotel Istanbul Bosphorus - three night stay

Classificação TripAdvisor 3.0/5

620lukas Business - 16/01/2020 Avaliação certificada TripAdvisor

An ok hotel if you don´t pay for it yourself, meaning don´t go here if it´s not a business trip since it´s not value for money. Shower head in the ceiling had water coming out all over the place, the gym was warmer than an sauna and a room here is over priced

Dear Guest, In Novotel Istanbul Bosphorus, we do our best so that every stay in our hotel is a remarkable experience for our guests, which is why I am really sorry to read that your experience was not fully satisfying. Be sure that we do all our best to deliver a high standard of services. Concerning your problems with our shower head and our gym temperature, we sincerely apologise about the inconvenience caused. I assure you that we will take all necessary measures to ensure that such thing does not happen again. We hope to have the occasion to offer a real Novotel experience as we are used to offer to our guests and wish you all the best, Kindest Regards, Erkan OGUT, General Manager

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