メルキュール イスタンブール シルケジ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 721 件のレビュー

ベストレートをお約束
メルキュール イスタンブール シルケジ - Image 1
メルキュール イスタンブール シルケジ - Image 2
メルキュール イスタンブール シルケジ - Image 3
メルキュール イスタンブール シルケジ - Image 4
Hobyar Mah. Muhzirbasi Sokak No6, Fatih Istanbul, 34112 イスタンブール, トルコ

説明

当ホテルの客室

ホテル所在地

メルキュール イスタンブール シルケジ

Hobyar Mah. Muhzirbasi Sokak No6, Fatih Istanbul
34112 イスタンブール
トルコ

GPS:41.014461, 28.974929

電話番号

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 全館禁煙
  • ルームサービス

Huqqabaz Sirkeci Restaurant

Huqqabaz Sirkeciレストランでは、ご朝食、ランチ、ディナーをご用意しております。

予約する

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  721 件のレビュー

トリップアドバイザーの評価  4.5/5  230 件のレビュー

2025エクセレンス認証

お客さまの声 4.5/5

Takayuki O. ビジネス - 確認済みレビュー すべて

旧市街のランドマークにアクセスがしやすかったです。

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

お客さまの声 2.0/5

Masao N. ファミリー - 確認済みレビュー すべて

朝食込みで予約したはずですが、現地ホテルでは朝食無となっていました。 予約時のメールを見せましたが、ホテルスタッフが言うには『予約係とホテル側は違うので詳しくは分からない。』との説明でした。

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Bad experience

トリップアドバイザーの評価 1.0/5

asmaa k Couples - トリップアドバイザー認証口コミ

I am writing to express my deep disappointment with my recent stay at Mercure Sirkeci. Unfortunately, we experienced a very uncomfortable night due to mites in the bed and a strong sewage smell coming from the bathroom. We had booked two nights on our way back home in order to explore the historical sites nearby, but because of the poor room conditions, we were unable to sleep and therefore could not enjoy our stay as planned. What makes this even more disappointing is that I had sent an email prior to check-in asking for the best available option, as I had seen mixed reviews online. Despite holding a Platinum Accor membership and requesting an upgrade, we were given what appeared to be one of the worst rooms: very small, with little natural light, only one window, and a strong odor (which I tried to mask with perfume). The bathroom was also in unacceptable condition, with hair found everywhere. To make matters worse, although the manager told me no other rooms were available, I noticed that larger and brighter rooms were later shown as available on the website after we had already checked out early in the morning — which leads me to feel that my request and membership status were disregarded. We genuinely wanted to give Mercure Sirkeci a chance despite the mixed reviews, but unfortunately, this experience left us extremely disappointed. I kindly request a refund for the second night of our stay, as we were unable to remain in the hotel under these conditions. We requested a refund for the second night, and at first the manager told us we would need to wait until 9:00 AM because we had checked out around 7:30 AM. However, after sending an email, we surprisingly received the refund without having to wait at all. So not only did we have a sleepless night, but they also tried to make us wait unnecessarily outside, which made the whole experience even more frustrating.

great location

トリップアドバイザーの評価 5.0/5

chimas トリップアドバイザー認証口コミ

This hotel was an excellent choice, largely thanks to its fantastic location right in the heart of the Sultanahmet area. It served as the perfect base for exploring Istanbul's historic core – we were just a short, pleasant walk away from major attractions like the Hagia Sophia, Blue Mosque, and Topkapi Palace, which was incredibly convenient. The staff also deserve high praise; they were consistently welcoming, helpful, and genuinely friendly throughout our stay, contributing significantly to a positive experience. Our room offered several comforts that we really appreciated. It was surprisingly spacious, giving us plenty of room to move around and store our belongings without feeling cramped. Having facilities to make hot water for coffee and tea right in the room was a wonderful touch for relaxing mornings or evenings. The minifridge was also very useful for keeping drinks and small snacks cool. Furthermore, we liked having the option to open the windows for fresh air when the weather was nice. When it was warmer, the air conditioning worked efficiently and effectively, ensuring the room remained comfortable at all times. Overall, this hotel provided a comfortable and convenient stay with great staff in an unbeatable location for sightseeing in Sultanahmet. We would happily stay here again. Taxi was about 1400 TL to the airport, public transportation is only available from 6:00 to 24:00

Highly recommended!!!!

トリップアドバイザーの評価 5.0/5

janosd528 トリップアドバイザー認証口コミ

All the team works together to ensure that you have the greatest experience. Really warm and supportive people there. The room is exceptionally comfy The meals are great 5 stars experience and many thanks to your great team!!! Highly recommended!!!

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 563 件のレビュー 9.6/10 ロケーション
  • 449 件のレビュー 7.4/10 客室
  • 672 件のレビュー 9.1/10 サービス
  • 17 件のレビュー 8/10 インターネット
  • 232 件のレビュー 7.8/10 清潔さ
  • 199 件のレビュー 6.3/10 朝食
  • 16 件のレビュー 2.3/10 バー＆飲料

Powered by Trustyou

周辺の他の施設

イスタンブールのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。