Novotel Almaty City Center 4 étoiles

Nous apprécions beaucoup votre avis concernant votre séjour au Novotel Almaty City Center. Merci de nous avoir attribué une note aussi élevée ! C'est toujours un plaisir de recevoir des retours positifs. Cordialement, Altyn Bektassova Chef de réception

Dear Mr. C., Thank you for taking the time to share your positive experience with us. We are delighted to hear that you found our hotel well-located, pleasant, and of very good quality. Your comments regarding the cleanliness and sustainability efforts are truly appreciated, and it's fantastic to know that our commitment to these aspects has made a positive impact on your stay. We are, however, attentive to your suggestion regarding the bar between the reception and dining area. To enhance our services further, we would love to hear more about your thoughts on how we can improve our bar experience. Your insights are invaluable, and we want to ensure that we address any areas that may not have met your expectations. Could you kindly provide more details on what specific improvements or changes you would like to see in our bar? Your feedback is instrumental in helping us refine our offerings and create an even better experience for our guests. Thank you once again for choosing Novotel Almaty City Center and for sharing your thoughts with us. We look forward to hearing from you and hope to welcome you back soon. Sincerely, Assem Quality Manager

Dear Ms. B., Thank you for sharing your wonderful feedback following your recent stay with us. We're delighted to hear that our hotel's central location met your professional and leisure needs. It's fantastic to know that you enjoyed our copious breakfast buffet with its diverse selection of local and international dishes, including the fresh fruit and pressed orange juice. Your positive remarks about our sauna, swimming pool, and the serious yet attentive staff are greatly appreciated. We're particularly pleased to hear about the friendly assistance you received from our receptionist, who ensured your daily taxi bookings. Your recognition of our sustainability efforts further encourages our commitment to eco-friendly practices. Your feedback inspires our team to continually strive for excellence. We hope to have the pleasure of welcoming you back for another outstanding stay in the near future. Sincerely, Assem Quality manager

Dear Mr. D., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Assem Guest Experience Manager

Cher Monsieur R., Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, nos salutations distinguées. Cordialement, Assem Guest Experience Manager