Sofitel Auckland Viaduct Harbour 5 gwiazdki

Ocena klientów (Ocena ALL) 4.2/5 Liczba opinii: 1 606

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21 Viaduct Harbour Avenue, 1010 AUCKLAND, Nowa Zelandia

Opis

O hotelu

  • Oszałamiająca lokalizacja od strony portu w dzielnicy Auckland CBD

  • Hotelowa restauracja La Marée oferuje symfonię francuskiej i latynoskiej kuchni fusion.

  • Bogate zaplecze rekreacyjne, w tym basen z podgrzewaną wodą, jacuzzi i w pełni wyposażona siłownia

  • Sofitel Spa oferuje przestrzeń, w której można poddać się spersonalizowanym zabiegom spa i zadbać o dobre samopoczucie

  • Klub Millésime to elegancka i sprzyjająca relaksowi oaza z szeregiem przywilejów

Nasze pokoje

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Lokalizacja hotelu

Sofitel Auckland Viaduct Harbour

21 Viaduct Harbour Avenue
1010 AUCKLAND
Nowa Zelandia

Pozycja GPS:-36.844868, 174.757385

Telefon
Faks +64 9 909 9001

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.2/5  Liczba opinii: 1 606

Ocena TripAdvisor  4.5/5  Liczba opinii: 3 694

Experience with the Sofitel in Auckland

Ocena na stronie TripAdvisor 1.0/5

Brendan P Opinia zatwierdzona w TripAdvisor

Stayed there for one night and used their valet parking service, After we got vehicle and left the fist stop we made I found that the right front guard had a big scrape mark I contacted them the next day after a bout five phone calls i finally talked to the duty manager he said he will investigate there cctv footage. After approximately 3 weeks of me phoning every couple of days and not getting anywhere I got an email saying that the damage did not happen whilst in there valet system, When I took our veichle to our local panel he showed me another car he had there he was working on and guess what , it was damaged at the Sofitel whilst being valeted, as you could imagine this made me really happy, all it would have taken was a free nights accommodation to go towards the insurance excess but no they were not interested, so I won’t be staying there again.

Short but enjoyable stay

Ocena na stronie TripAdvisor 5.0/5

IanC4834 Opinia zatwierdzona w TripAdvisor

Well furnished, good location, good amenities, and very friendly staff. Was very happy with the stay here and would certainly consider coming again.

Adequate

Ocena na stronie TripAdvisor 4.0/5

Dale S Opinia zatwierdzona w TripAdvisor

Modeled on the European hotel room style (small space), it has the basics. La Maree restaurant serves a good breakfast and dinner – but nothing outstanding. The location is a short walk to the ferry terminal. It’s a place to sleep and go somewhere else.

Strange, ill managed hotel

Ocena na stronie TripAdvisor 2.0/5

Pioneer54995564614 Opinia zatwierdzona w TripAdvisor

We were here with a Tauck tour group, but why they chose this hotel baffles me. This is a very odd hotel, no where close to the the standards of other Sofitels we've stayed at. The room is attractive, and those public spaces that were open are as well. But there is something seriously off with the management here. For instance, there is no thermostadt to control air conditioning, just an unlabeled knob that turns without resistance in either direction for as many turns as you have endurance, and seems to be permanently stuck in iceberg mode. Heat is a standalone "autoeco" device that does allow you to set a digital thermometer, but seems to run too long, putting the room in sauna mode. Other people on our tour said that they experienced the same problems. In our room, the coffee maker didn't function, but the next day they did replace it with one that works. The hotel restaurant should, being a Sofitel, be good, but is middling at best. Maybe I was just unlucky -- my appetizer with literally inedible (really unchewable; it was octopus not cooked long enough), and my main course, well they waited until the other peoples food was delivered to inform me that they had run out of it. It doesn't help my feelings about the place that the next day I came down with all the symptons of food poisining, but I don't have any reason to think that the hotel was a fault.

Dear Guest, Thank you for your feedback regarding your recent stay at Sofitel Auckland Viaduct Harbour. I deeply regret to learn that your experience did not meet the high standards we strive to uphold, particularly concerning room amenities and dining services. I appreciate your comments regarding the air conditioning system. Your observations will certainly be taken into account as we continuously seek to improve our facilities. Regarding your dining experience, it is unfortunate that the quality of your meal did not reflect our usual culinary standards. We will be reviewing our kitchen operations to further strengthen the dining experience we deliver. I trust you are feeling better, and I want to assure you that our food safety standards remain of the highest priority. Thank you once again for taking the time to share your feedback. Best regards, Reto Borer Sofitel Auckland Viaduct Harbour

Sofitel Auckland

Ocena na stronie TripAdvisor 5.0/5

DJRaffy8888 Opinia zatwierdzona w TripAdvisor

Great service and very responsive to any needs. Located in the heart of all the restaurants and bars so you can walk to just about all of them. Rooms are undergoing a refresh which was needed. The only negative would be the gym which seems an afterthought and lacking what is provided in other 5 star hotels, however I have an Anytime Fitness membership and there is one 200 meters away.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Reto Borer

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 375 Liczba opinii 9.4/10 Lokalizacja
  • 838 Liczba opinii 6.3/10 Pokój
  • 892 Liczba opinii 7.9/10 Obsługa
  • 426 Liczba opinii 4.8/10 Komfort
  • 261 Liczba opinii 7.4/10 Jedzenie
  • 230 Liczba opinii 8.3/10 Śniadanie
  • 229 Liczba opinii 8/10 Klimat
  • 163 Liczba opinii 5.2/10 Czystość

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