Sofitel Auckland Viaduct Harbour 5 gwiazdki

Ocena klientów (Ocena ALL) 4.2/5 Liczba opinii: 1 294

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21 Viaduct Harbour Avenue, 1010 AUCKLAND, Nowa Zelandia

Opis

O hotelu

  • Spektakularna lokalizacja nad wodą

  • Restauracja, bar i kawiarnia al fresco

  • Nagradzane So Spa

  • Restauracja, bar i kawiarnia al fresco

  • 5 butikowe sale na spotkania

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Lokalizacja hotelu

Sofitel Auckland Viaduct Harbour

21 Viaduct Harbour Avenue
1010 AUCKLAND
Nowa Zelandia

Pozycja GPS:-36.844868, 174.757385

Telefon
Faks +64 9 909 9001

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.2/5  Liczba opinii: 1 294

Ocena TripAdvisor  4.5/5  Liczba opinii: 3 665

Certyfikat Doskonałości 2023

Good location but not worth the money, needs a deep clean

Ocena na stronie TripAdvisor 3.0/5

krzysiok123 Couples - Opinia zatwierdzona w TripAdvisor

The hotel is located at the harbour which is a really nice location for walking and accessing nearby bars and restaurants. We had a room with a balcony which had a nice view, it was spacious and well equipped. Breakfast was nice and tasted freshly cooked, the staff were generally friendly although at times it all felt a bit soulless. Unfortunately the hotel felt dated and run down overall, in much need of a deep clean and refurbishment. Our room was not clean, the cupboards covered in dust and there were many dirty patches on the carpet, walls and in the bathroom. The duvet was yellow and clearly hadn’t been washed in a while. Our air con was broken. We went for a swim and this was also a disappointment due to the dirty water and floors. Overall, whilst the location is good, the hotel is not worth the money. Suggest looking elsewhere.

Great location but mediocre quality

Ocena na stronie TripAdvisor 3.0/5

Richard C Opinia zatwierdzona w TripAdvisor

Our recent stay at the Sofitel Auckland was disappointing. While it is in a great location, the hotel itself is a bit rundown for the price. Elevators out of service one day. Our room AC not working the next. While we had stayed here back in 2014 and thought the property exceptional, in 2024 it was a disappointment.

Nice hotel on the waterfront

Ocena na stronie TripAdvisor 5.0/5

jonneeboy Couples - Opinia zatwierdzona w TripAdvisor

This is a nice hotel located on the new harbour complex. Breakfast is very good quality and there’s a good choice of mains. The Skytower is about 10mins walk and Queen Street shops about 15mins. Staff are very friendly and helpful. Room was nice and the beds comfortable

We very much appreciate your comments regarding your stay at the Sofitel Auckland Viaduct Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Anniversary holiday

Ocena na stronie TripAdvisor 4.0/5

Elizabeth J Opinia zatwierdzona w TripAdvisor

This hotel is in a great location. Right on the harbour, about a 10 min walk away from the cbd or ferries. There are several cafes, restaurants close by. The rooms are spacious however housekeeping is hit and miss. They virtually made bed and tidied bathroom sink only. Bins were never emptied and we were chasing them for provided milk, coffee and filtered water every day. Beds were super comfy with good pillows. Breakfast is lovely with continental and hot buffet with a la carte selection as well. Unlimited barista coffees. Great service at breakfast. The pool is heated and easy access with steps and rail. Concierge didnt seem to know much. Kept telling us about tram which ran every 30 mins but then someone on street said it had been changed to run only on Sundays. We had a major issue on our last night which was dealt with professionally and expediently. The staff particularly Lukas and Anastacia could not do enough for us and follow up by general manager when we got home was excellent. Overall this is a lovely hotel, well situated with everything you want right there. If you go to Auckland this is a perfect place to base yourself.

Not consistent with the Sofitel brand

Ocena na stronie TripAdvisor 2.0/5

Alexander G Couples - Opinia zatwierdzona w TripAdvisor

A reported "high profile" guest was coming to the hotel. The hotel team clearly lost control of the lobby with groupies all about the place, pandemonium, groups of men running thru carrying arms full of bottled water they brought from the outside, and crowding. It was not a pleasant experience during the afternoon of our stay as we could not enjoy the common spaces. Some "high profile" guest should not result in loss of control of the common areas of the hotel and make us "no profile" guests feel marginalized with the facility feeling like a football stadium rather than a high-end hotel. Our one-day stay was ruined.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 288 Liczba opinii 9.2/10 Lokalizacja
  • 618 Liczba opinii 7/10 Pokój
  • 695 Liczba opinii 7.7/10 Obsługa
  • 5 Liczba opinii 6.5/10 Internet
  • 226 Liczba opinii 7.2/10 Jedzenie
  • 181 Liczba opinii 8.3/10 Śniadanie
  • 174 Liczba opinii 8.4/10 Klimat
  • 126 Liczba opinii 5/10 Czystość

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