소피텔 오클랜드 비아덕트 하버 5성

고객 평점 (ALL 평가) 4.2/5 1,294 리뷰

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소피텔 오클랜드 비아덕트 하버 - Image 1
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소피텔 오클랜드 비아덕트 하버 - Image 4
21 Viaduct Harbour Avenue, 1010 오클랜드, 뉴질랜드

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호텔 추가 정보

  • 장관을 이루는 해안가 위치

  • 레스토랑 1개, 바 1개 및 야외 다이닝 카페

  • 수상 경력에 빛나는 So Spa

  • 레스토랑 1개, 바 1개 및 야외 다이닝 카페

  • 부티크 회의실 5개

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호텔 위치

소피텔 오클랜드 비아덕트 하버

21 Viaduct Harbour Avenue
1010 오클랜드
뉴질랜드

GPS:-36.844868, 174.757385

전화
팩스 +64 9 909 9001

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.2/5  1,294 리뷰

TripAdvisor 평가  4.5/5  3,665 리뷰

2023으뜸 시설

Good location but not worth the money, needs a deep clean

트립어드바이저 평점 3.0/5

krzysiok123 Couples - TripAdvisor 인증 리뷰

The hotel is located at the harbour which is a really nice location for walking and accessing nearby bars and restaurants. We had a room with a balcony which had a nice view, it was spacious and well equipped. Breakfast was nice and tasted freshly cooked, the staff were generally friendly although at times it all felt a bit soulless. Unfortunately the hotel felt dated and run down overall, in much need of a deep clean and refurbishment. Our room was not clean, the cupboards covered in dust and there were many dirty patches on the carpet, walls and in the bathroom. The duvet was yellow and clearly hadn’t been washed in a while. Our air con was broken. We went for a swim and this was also a disappointment due to the dirty water and floors. Overall, whilst the location is good, the hotel is not worth the money. Suggest looking elsewhere.

Great location but mediocre quality

트립어드바이저 평점 3.0/5

Richard C TripAdvisor 인증 리뷰

Our recent stay at the Sofitel Auckland was disappointing. While it is in a great location, the hotel itself is a bit rundown for the price. Elevators out of service one day. Our room AC not working the next. While we had stayed here back in 2014 and thought the property exceptional, in 2024 it was a disappointment.

Nice hotel on the waterfront

트립어드바이저 평점 5.0/5

jonneeboy Couples - TripAdvisor 인증 리뷰

This is a nice hotel located on the new harbour complex. Breakfast is very good quality and there’s a good choice of mains. The Skytower is about 10mins walk and Queen Street shops about 15mins. Staff are very friendly and helpful. Room was nice and the beds comfortable

We very much appreciate your comments regarding your stay at the Sofitel Auckland Viaduct Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Anniversary holiday

트립어드바이저 평점 4.0/5

Elizabeth J TripAdvisor 인증 리뷰

This hotel is in a great location. Right on the harbour, about a 10 min walk away from the cbd or ferries. There are several cafes, restaurants close by. The rooms are spacious however housekeeping is hit and miss. They virtually made bed and tidied bathroom sink only. Bins were never emptied and we were chasing them for provided milk, coffee and filtered water every day. Beds were super comfy with good pillows. Breakfast is lovely with continental and hot buffet with a la carte selection as well. Unlimited barista coffees. Great service at breakfast. The pool is heated and easy access with steps and rail. Concierge didnt seem to know much. Kept telling us about tram which ran every 30 mins but then someone on street said it had been changed to run only on Sundays. We had a major issue on our last night which was dealt with professionally and expediently. The staff particularly Lukas and Anastacia could not do enough for us and follow up by general manager when we got home was excellent. Overall this is a lovely hotel, well situated with everything you want right there. If you go to Auckland this is a perfect place to base yourself.

Not consistent with the Sofitel brand

트립어드바이저 평점 2.0/5

Alexander G Couples - TripAdvisor 인증 리뷰

A reported "high profile" guest was coming to the hotel. The hotel team clearly lost control of the lobby with groupies all about the place, pandemonium, groups of men running thru carrying arms full of bottled water they brought from the outside, and crowding. It was not a pleasant experience during the afternoon of our stay as we could not enjoy the common spaces. Some "high profile" guest should not result in loss of control of the common areas of the hotel and make us "no profile" guests feel marginalized with the facility feeling like a football stadium rather than a high-end hotel. Our one-day stay was ruined.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 288 리뷰 9.2/10 위치
  • 618 리뷰 7/10 객실
  • 695 리뷰 7.7/10 서비스
  • 5 리뷰 6.5/10 인터넷 가격
  • 226 리뷰 7.2/10 레스토랑
  • 181 리뷰 8.3/10 조식
  • 174 리뷰 8.4/10 분위기
  • 126 리뷰 5/10 청결도

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오클랜드 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.