소피텔 오클랜드 비아덕트 하버 5성

고객 평점 (ALL 평가) 4.2/5 1,291 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
소피텔 오클랜드 비아덕트 하버 - Image 1
소피텔 오클랜드 비아덕트 하버 - Image 2
소피텔 오클랜드 비아덕트 하버 - Image 3
소피텔 오클랜드 비아덕트 하버 - Image 4
21 Viaduct Harbour Avenue, 1010 오클랜드, 뉴질랜드

호텔설명

호텔 추가 정보

  • 장관을 이루는 해안가 위치

  • 레스토랑 1개, 바 1개 및 야외 다이닝 카페

  • 수상 경력에 빛나는 So Spa

  • 레스토랑 1개, 바 1개 및 야외 다이닝 카페

  • 부티크 회의실 5개

숙박

Take advantage of our Flight + Hotel offers

Discover
Discover

호텔 위치

소피텔 오클랜드 비아덕트 하버

21 Viaduct Harbour Avenue
1010 오클랜드
뉴질랜드

GPS:-36.844868, 174.757385

전화
팩스 +64 9 909 9001

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.2/5  1,291 리뷰

TripAdvisor 평가  4.5/5  3,672 리뷰

Happy with our decision

트립어드바이저 평점 5.0/5

andrewgN4177ZY Couples - TripAdvisor 인증 리뷰

We stayed here for 7 nights over the New Year period in advance of taking a cruise out of Auckland. We did have some trepidation in the days before as we saw that some recent reviews had been somewhat negative. The hotel did contact us a few days before the stay to advise of the well publicised (on TA) air con problems, and to offer alternative accommodation in their sister hotel if we wanted. We decided to stay with the Sofitel as the location was ideal for our needs. We were very happy with our decision. There was a fan placed in the room which was adequate. Our room faced more or less due east so we made sure to keep the curtains drawn in the morning to keep the sun out but that was perfectly adequate. In the afternoons we were able to open the doors onto our Juliette balcony. Housekeeping was very efficient and were normally done by mid morning. Staff were very good. We enjoyed daily breakfast and NYE dinner in La Maree. Location is excellent for restaurants, bars and the sights. Our only negative observation regards the lack of storage space especially for hanging clothes. The wardrobe was very small and luckily we were able to slide the ironing board which is kept in under the sofa otherwise it would have next to useless. Highlight for us was the excellent view of the Sky Tower NY fireworks we had from our room.

Great location

트립어드바이저 평점 4.0/5

Inspire54871246068 Couples - TripAdvisor 인증 리뷰

We stayed here for a few nights after our Fiji trip. Great location and access to many restaurants and bars. Nice area to explore and many shops close by. The staff are good. My husband left a bag in the cab and the reception were able to locate it for us!

Great location to explore Auckland

트립어드바이저 평점 4.0/5

Jet61818843166 Couples - TripAdvisor 인증 리뷰

A modern hotel right on the waterfront. The rooms are spacious and well set out. The location is close several eating places as well as a Woolworths metro supermarket. We had a cooked breakfast every day which was excellent. Staff were friendly and helpful.

We very much appreciate your comments regarding your stay at the Sofitel Auckland Viaduct Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reto Borer

Amazing staff

트립어드바이저 평점 3.0/5

Ross W TripAdvisor 인증 리뷰

Great staff, from reception to housekeeping they were all top notch, room was comfortable and tech was good, the other sideis the view, got to watch the buses coming and going from their depot every hour of the day and there is significant construction noise in the area. Booked this hotel specifically for a balcony, as you can see by the photo it is about half a metre wide, forget about putting a chair out there its way too narrow, such a shame. Pool area was also disappointing, indoors and bleak, next visit will be trying the intercontinental

Thank you for taking the time to tell us about your experience at the Sofitel Auckland Viaduct Harbour. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Specially the Balcony which was not to your expectation. We appreciate your sharing your concerns, Reto Borer

Disappointing stay not up to it’s past standards

트립어드바이저 평점 2.0/5

donandkaren Couples - TripAdvisor 인증 리뷰

We stay at the Sofitel Auckland as our hotel of choice whenever we come to Auckland. We choose it mainly because we like their Atrium facing rooms as they are very quiet…and again in this instance the room was very peaceful. However, there were several aspects of our stay this time that were surprising and disappointing and which might make us think again about returning. Firstly the aircon was not working sufficiently. There was a portable fan in the room so this is obviously a recognised problem. There was certainly no air or decent extract system in the bathroom and I had to get ready for our event with the fan positioned in the bathroom doorway… Secondly there was no turn down service which I’d expect at a 5 star luxury hotel and have had on previous stays…..we were disappointed to find after our evening out that there were no replenished towels, teabags or clean cups and glasses in the room. Also in this instance the cleanliness of the bathrooms skirting boards/tiles were caked in dust and looked like they hadn’t been wiped down for sometime. Around the bath surround and bathroom cabinets was a similar problem and the grouting and tiles are showing quite a lot of wear now. When we first started staying at the Sofitel in Auckland it was always a superior stay and the aspects above were never an issue. Our experience this time was not what we would expect for the rate we paid and definitely not representative of the 5 star Sofitel brand that we have enjoyed here and elsewhere around the world.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 295 리뷰 9.2/10 위치
  • 649 리뷰 6.6/10 객실
  • 725 리뷰 7.6/10 서비스
  • 5 리뷰 6.5/10 인터넷 가격
  • 256 리뷰 5.4/10 안락함
  • 221 리뷰 7.1/10 레스토랑
  • 186 리뷰 8.2/10 분위기
  • 180 리뷰 8/10 조식

Powered by Trustyou

주변에 있는 다른 시설

오클랜드 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.