Novotel Wien Hauptbahnhof 4 ดาว

คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.6/5 รีวิว 2,138 รายการ

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ความพิเศษของโรงแรม

  • Coworking space for creative work

  • Top-equipped, spacious event space that can accommodate up to 450 guests

  • Fitness & spa area on floor 19 with a fantastic view on rooftops of Vienna

  • Modern City Hotel right at Vienna Central Station

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Novotel Wien Hauptbahnhof

Canettistrasse 6, Garage Karl Popper Str 4
1100 Vienna
Austria

พิกัด:48.18572, 16.37914

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  • พื้นที่ปลอดบุหรี่ 100%
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THE FLAVE OF VIENNA

Experience gourmet Vienna at THE FLAVE - from modern haute cuisine to Austrian delicacies. Enjoy a la carte or the convivial Share and Eat in the urban living room with colorful tiles and an airy atrium.

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100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL  4.6/5  รีวิว 2,138 รายการ

เรทติ้งบน TripAdvisor  4.5/5  รีวิว 1,023 รายการ

Certificate of excellence ปี 2024

Good Location, good family hotel

คะแนนจาก Tripadvisor 5.0/5

michalis24 ครอบครัว - รีวิวที่ได้รับการรับรองจาก TripAdvisor

Very good location. near the central station. 15 minutes to the airport. good communication with metro and tram. walking distance to the Balvadere palace. Good breakfast and overall good family experience. Highly suggested

Thank you for your wonderful feedback! We are delighted to hear that you enjoyed our convenient location, close to the central station, metro, and tram, as well as within walking distance of the Belvedere Palace. It’s great to know you appreciated the breakfast and had a positive family experience. We hope to welcome you again soon. Best regards, Christoph Reservation - Novotel Wien Hauptbahnhof

Does the job

คะแนนจาก Tripadvisor 4.0/5

olivias48 ครอบครัว - รีวิวที่ได้รับการรับรองจาก TripAdvisor

We chose the hotel for its location next to the train station and stayed only overnight. It does the job. You can leave your luggage early and go exploring. The room is compact and quite basic, standard Novotel fare. Breakfast was chaotic, but again convenient when you have train to catch and don’t want to venture out too far. Kids eat free with adults, so not a terrible value.

Thank you for your feedback! We’re glad you chose our hotel for its convenient location next to the train station and that it met your needs for an overnight stay. We appreciate your comments regarding breakfast, and we’ll work on improving the experience to make it smoother for everyone. It’s great to hear you found our value for families with kids eating free beneficial. We hope to welcome you again on your next visit to Vienna. Best regards, Christoph Reservation - Novotel Wien Hauptbahnhof

Decent Hotel

คะแนนจาก Tripadvisor 4.0/5

srylianosk Friends getaway - รีวิวที่ได้รับการรับรองจาก TripAdvisor

Strategically located just few minutes away from the Vienna main train station. Decent accommodation with spotless rooms , comfortable bed, nice shower. Breakfast is average, including the items and the service. The 19th floor spa and fitness is the highlight of my stay. Great view while working out and also when relaxing after the sauna. Just 8 minutes walking you can visit the Belvedere Palace with its beautiful gardens. If you look for a hotel next to the train station and not far from the city center is the ideal one.

Thank you very much for your positive feedback. We are very pleased that you were satisfied with our hotel and our service and hope to welcome you again soon. Best regards Sophie Reservation - Novotel Wien Hauptbahnhof

Good location, but could be improved

คะแนนจาก Tripadvisor 3.0/5

tourist_tales รีวิวที่ได้รับการรับรองจาก TripAdvisor

Kind of a mixed review, I would have put it more a 3 1/2 star. So, to begin with a few things that could be better, it is unclear the difference between a family room for 1 child or a family room for 2 children. Novotel wouldn't tell me in advance in writing what the difference was, and said I needed to call them in Austria and they would help. I booked one for 2 children, at slightly higher rate, as it looked like it provided a double sofa bed. When I turned up, only a single sofa bed was set up. A quick chat to reception and it was altered, new sheets, new pillows and sorted within 10 mins. the double sofa bed had 2 separate mattresses which were different thicknesses which wasn't good, but my child said it was comfy enough. The air con didn't work well, it was heat or cold air, never balanced so night was a constant under duvet, then out until it went cold then back in. A fridge provided in the room is good, but a sticker saying the contents are free, and all they provide is 2 sparkling waters was more insulting than offering just a fridge to use. 27 euro for breakfast is excessive in my opinion, and I didn't pay it, so don't know how good it was. Positive, room was clean, staff very friendly, and when raised the issue about the bed, responded fast, couldn't ask for more. The location is also excellent and great public transport links. I probably would stay again, but only due to cleanliness and location

Thank you for taking the time to share your experience with us. We're pleased to hear that you appreciated the cleanliness of the room, the friendliness of our staff, and our excellent location with great public transport links. We do apologize for the confusion regarding the family room setup. We understand the importance of clear communication, especially when it comes to booking a room that fits your needs. We regret that the room didn't initially match your expectations, but we're glad that the issue was resolved quickly by our team. We will review our room descriptions to ensure we provide more accurate information in the future. Regarding the air conditioning, we understand the discomfort it caused. The system is currently set to heating mode for the season, and unfortunately, we are unable to adjust the cooling during this time. We apologize for any inconvenience this may have caused, especially when outdoor temperatures are still high. We hope this explains the issue, and we appreciate your understanding. As for the minibar, we would like to clarify that it is always included in our rooms, but the contents do vary depending on the room category. In standard rooms, we provide 2 bottles of mineral water, which are not refilled during your stay. In our Executive rooms, Junior Suites, and Suites, the minibar is fully stocked (water, soft drinks, beer, snacks, etc.) and replenished daily. We understand that you were expecting more variety, and we apologize for any disappointment this may have caused. Lastly, we also take note of your feedback regarding the breakfast price. We understand that value is an important factor when considering breakfast options, and we appreciate you sharing your thoughts with us. Thank you once again for your valuable feedback. We are glad that our staff were able to resolve the issues promptly, and we look forward to welcoming you again in the future. Best regards Christoph Reservation - Novotel Wien Hauptbahnhof

Memorable stay

คะแนนจาก Tripadvisor 5.0/5

David_Calu รีวิวที่ได้รับการรับรองจาก TripAdvisor

Well maintained property with functional facilities. Located to connect center and international spots easily. Breakfast fresh and delicious with various treats. Rooftop SPA was amazing in the evenings, Sadly there is no swimming pool, but the views have been unforgettable. Cheers to Sasha and Alex at the lobby bar, friendliest members of the entire team 🙋🏻‍♂️ definitely stay again if i revisit this wonderful city

Thank you for sharing such a wonderful review. We’re thrilled to hear that you had a memorable stay with us and that you found our property well-maintained with functional facilities. It’s great that our location was convenient for your travels, connecting you easily to both the city center and international spots. We’re also pleased you enjoyed our fresh and delicious breakfast options, as well as the unforgettable views from the rooftop SPA. We’re especially grateful for your kind words about Sasha and Alex at the lobby bar. They will be happy to know they made such a positive impression. We understand your wish for a swimming pool, and while we don’t have one, we’re glad the views made up for it! Thank you for your recommendation, and we look forward to welcoming you back the next time you visit this beautiful city. Best regards Christoph Reservation - Novotel Wien Hauptbahnhof

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