Novotel Toulouse Centre Wilson 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.3/5 1.867 comentários

Extras do hotel

  • Premiado com o certificado "Green Key 2023"

  • Salas de reuniões totalmente equipadas e bem-equipadas - WIFI de alta velocidade grátis

  • Serviço de buffet disponível em parceria com a "La Brasserie Le Capoul"

  • Estacionamento público pago próximo ao hotel - Sauna - Sauna turca - Sala de fitness

  • Bar do lounge e área de estar aconchegante - videogames e área interna para jogos

Nossas acomodações

Com um design contemporâneo e totalmente modular, os espaçosos quartos do Novotel são verdadeiros espaços de vida e podem ser adaptados para atender a todas as suas exigências. Conecte-se à Internet WIFI e relaxe com uma bebida do minibar enquanto assiste aos canais por satélite em uma televisão de tela plana.

Localização do hotel

Novotel Toulouse Centre Wilson

15 Place Wilson
31000 TOULOUSE
França

GPS:43.605235, 1.447107

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Animais bem-vindos
  • Traslado
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião
Próximo da propriedade
  • Estacionamento

JUNGLE

Um espaço aberto, ideal para relaxar em um ambiente aconchegante e amigável. Para uma reunião de negócios ou uma bebida com os amigos, tudo se encaixa para ter um momento perfeito. Curta o seu descanso!

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.3/5  1.867 comentários

Classificação no TripAdvisor  4.0/5  1.806 comentários

Centrally located, lovely hotel

Classificação TripAdvisor 5.0/5

theeatlog Avaliação certificada TripAdvisor

We had an excellent stay at Novotel Toulouse. It is located within walking distance of several key sites in the city - including the Basilica of Saint Sernin and Jacobin Convent. It is also a five minute walk away from Capitole Square where one can find many restaurants and shops to indulge in. There are more snack/dining and shopping options along the way and down by-lanes, too. The rooms and bathrooms were very clean and well-maintained, with most amenities required for a comfortable stay. The staff were friendly and helpful. The lobby, which also housed the breakfast spread/bar and a kids' play area, had a bright and contemporary setup with a bit of a fun jungle theme in places. A lovely hotel to stay at if visiting Toulouse.

poor experience

Classificação TripAdvisor 2.0/5

Dubravka H Avaliação certificada TripAdvisor

Although booking Superior (!) room, we got a very small room under the roof so we had to bend down when going to the bath. Roof windows could not be oppened. The breakfast quite poor. The floor in the hall was quite dirty. Don't think I will ever stay in Novotel hotels anymore.

Not Worth a Stay to be Humiliated!

Classificação TripAdvisor 1.0/5

Fishmamacoz Couples - Avaliação certificada TripAdvisor

Don’t Bother! My husband and I booked one night here, thankfully, and the hotel check in guy was so horrible. We walked in and he said we owed for 3 nights before he would check us in. We had originally booked for 2 nights but we had cancelled one. He insisted we owed and would not back down. He was exceedingly rude. My husband went back to the car and found the cancellation so he said we owed for 2 nights one with hotels.com which we use and another from Expedia which we NEVER use. We argued and he finally looked at his watch and said, “Well you are lucky, it’s before 3:00pm so you can cancel. We were mortified at his rudeness and said we thought he owed us an apology which he flat out refused. This is supposed to be a 4 star hotel but when we got to the very cramped room the carpet was filthy. Disgustingly filthy! We only took off our shoes in the bathroom to shower. The next day the same ride young man was there again and still very unpleasant. We asked for the manager to make our feelings known. He went in and talked to her. We don’t know what he said to her but her attitude was cold as ice. Do yourself a favor and stay away.

Superb location

Classificação TripAdvisor 4.0/5

PekkaT_010 Negócios - Avaliação certificada TripAdvisor

Better than average hotel with great location. Room was quite small, but clean and bathroom was very large and good. Very good breakfast and friendly staff. Small gym was a plus. Lobby restaurant downstairs wasn't that great. The hotel offered everything what I needed for my visit.

Dear client, We thank you for taking the time to leave a feedback after your stay in our hotel. We are glad to see that you had a such good time and that you could enjoy the city. Wishing you a great day ! Best regards, The Novotel Team

Location Great But That's About It.

Classificação TripAdvisor 3.0/5

AgedMan Avaliação certificada TripAdvisor

We tend to use Novotel whenever we visit France and normally everything is fine. Sadly the Novotel Toulouse Centre Wilson did not meet the usual high standard we have previously experienced. Firstly, they took a Euro 450 security deposit which i have never seen before normally they just want your CC details in case you leave without paying your bill for extras. On the first morning (Saturday) there was no hot water so we had to shower in cold water in December !!! when I telephoned the Reception the person spoke poor English but thankfully my schoolboy French got the point across. When I went to Reception on the way out to ask what was happening, the Receptionist said the whole hotel was without hot water. How can a hotel not know there is no hot water ? I had my doubts because I saw nobody else complaining. The price of breakfast was high for what was on offer. We didn't actually have breakfast and ate outside for much less. The room was fine and once we had hot water the shower was fine too. The quality of English for a chain hotel like Novotel was poor in my opinion in the centre of a city. Overall I cannot give it more that 3 * rating.

Dear client, We thank you for taking the time to leave a feedback after your stay in our hotel. We are sorry to hear that it was not up to your standards this time. We indeed had a problem with the hot water in the whole hotel and we apologize once again for the trouble. Do not worry, it was not only in your room and we had other complains. Thankfully the technician could arrange everything in the morning. We always ask indeed for a deposit for the equivalent of the room and the eventual extras our clients could make. It is not a payment, just a deposit. We prefer to do it in front of our clients for full disclosure. 😊 We sincerely hope that you will enjoy Toulouse once again without any troubles this time. Wishing you a great day ! Best regards, The Novotel Team

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 582 comentários 8.7/10 Localização
  • 838 comentários 6.8/10 Quarto
  • 784 comentários 8.5/10 Serviço
  • 9 comentários 2.9/10 Wifi
  • 343 comentários 7.6/10 Café da manhã
  • 233 comentários 6.8/10 Limpeza
  • 25 comentários 1.4/10 Centro de Bem-Estar/Spa

Com a tecnologia Trustyou

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