Classificação clientes Avis (Classificação ALL) 4.3/5 1.867 comentários
Com um design contemporâneo e totalmente modular, os espaçosos quartos do Novotel são verdadeiros espaços de vida e podem ser adaptados para atender a todas as suas exigências. Conecte-se à Internet WIFI e relaxe com uma bebida do minibar enquanto assiste aos canais por satélite em uma televisão de tela plana.
Novotel Toulouse Centre Wilson
15 Place Wilson
E-mail de contato
Acesso: 1.2 km / 0.75 mi 13 min walk / 5 min drive
Check-in a partir das - Check out até as
Um espaço aberto, ideal para relaxar em um ambiente aconchegante e amigável. Para uma reunião de negócios ou uma bebida com os amigos, tudo se encaixa para ter um momento perfeito. Curta o seu descanso!
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Centrally located, lovely hotel
Classificação TripAdvisor 5.0/5
theeatlog Avaliação certificada TripAdvisor
We had an excellent stay at Novotel Toulouse. It is located within walking distance of several key sites in the city - including the Basilica of Saint Sernin and Jacobin Convent. It is also a five minute walk away from Capitole Square where one can find many restaurants and shops to indulge in. There are more snack/dining and shopping options along the way and down by-lanes, too. The rooms and bathrooms were very clean and well-maintained, with most amenities required for a comfortable stay. The staff were friendly and helpful. The lobby, which also housed the breakfast spread/bar and a kids' play area, had a bright and contemporary setup with a bit of a fun jungle theme in places. A lovely hotel to stay at if visiting Toulouse.
Classificação TripAdvisor 2.0/5
Dubravka H Avaliação certificada TripAdvisor
Although booking Superior (!) room, we got a very small room under the roof so we had to bend down when going to the bath. Roof windows could not be oppened. The breakfast quite poor. The floor in the hall was quite dirty. Don't think I will ever stay in Novotel hotels anymore.
Not Worth a Stay to be Humiliated!
Classificação TripAdvisor 1.0/5
Fishmamacoz Couples - Avaliação certificada TripAdvisor
Don’t Bother! My husband and I booked one night here, thankfully, and the hotel check in guy was so horrible. We walked in and he said we owed for 3 nights before he would check us in. We had originally booked for 2 nights but we had cancelled one. He insisted we owed and would not back down. He was exceedingly rude. My husband went back to the car and found the cancellation so he said we owed for 2 nights one with hotels.com which we use and another from Expedia which we NEVER use. We argued and he finally looked at his watch and said, “Well you are lucky, it’s before 3:00pm so you can cancel. We were mortified at his rudeness and said we thought he owed us an apology which he flat out refused. This is supposed to be a 4 star hotel but when we got to the very cramped room the carpet was filthy. Disgustingly filthy! We only took off our shoes in the bathroom to shower. The next day the same ride young man was there again and still very unpleasant. We asked for the manager to make our feelings known. He went in and talked to her. We don’t know what he said to her but her attitude was cold as ice. Do yourself a favor and stay away.
Classificação TripAdvisor 4.0/5
PekkaT_010 Negócios - Avaliação certificada TripAdvisor
Better than average hotel with great location. Room was quite small, but clean and bathroom was very large and good. Very good breakfast and friendly staff. Small gym was a plus. Lobby restaurant downstairs wasn't that great. The hotel offered everything what I needed for my visit.
Dear client, We thank you for taking the time to leave a feedback after your stay in our hotel. We are glad to see that you had a such good time and that you could enjoy the city. Wishing you a great day ! Best regards, The Novotel Team
Location Great But That's About It.
Classificação TripAdvisor 3.0/5
AgedMan Avaliação certificada TripAdvisor
We tend to use Novotel whenever we visit France and normally everything is fine. Sadly the Novotel Toulouse Centre Wilson did not meet the usual high standard we have previously experienced. Firstly, they took a Euro 450 security deposit which i have never seen before normally they just want your CC details in case you leave without paying your bill for extras. On the first morning (Saturday) there was no hot water so we had to shower in cold water in December !!! when I telephoned the Reception the person spoke poor English but thankfully my schoolboy French got the point across. When I went to Reception on the way out to ask what was happening, the Receptionist said the whole hotel was without hot water. How can a hotel not know there is no hot water ? I had my doubts because I saw nobody else complaining. The price of breakfast was high for what was on offer. We didn't actually have breakfast and ate outside for much less. The room was fine and once we had hot water the shower was fine too. The quality of English for a chain hotel like Novotel was poor in my opinion in the centre of a city. Overall I cannot give it more that 3 * rating.
Dear client, We thank you for taking the time to leave a feedback after your stay in our hotel. We are sorry to hear that it was not up to your standards this time. We indeed had a problem with the hot water in the whole hotel and we apologize once again for the trouble. Do not worry, it was not only in your room and we had other complains. Thankfully the technician could arrange everything in the morning. We always ask indeed for a deposit for the equivalent of the room and the eventual extras our clients could make. It is not a payment, just a deposit. We prefer to do it in front of our clients for full disclosure. 😊 We sincerely hope that you will enjoy Toulouse once again without any troubles this time. Wishing you a great day ! Best regards, The Novotel Team
Em parceria com o TripAdvisor
Preço inicial por uma noite para 1 pessoa na categoria de quarto próximo ao preço, exceto serviços adicionais, exceto café da manhã. Ele corresponde ao menor preço público, incluindo todos os impostos (IVA e imposto de turismo) para a acomodação em questão, encontrado no site https://all.accor.com/ hoje, para uma hospedagem de uma noite no período dos próximos 20 dias. Varia de acordo com o período e a disponibilidade. O preço só será garantido no momento da reserva. Todas as reservas (no exterior) são pagas na moeda do país onde o hotel está localizado. Somente o valor confirmado no momento da reserva naquela moeda será garantido. Nós lhe oferecemos uma estimativa da conversão em sua moeda, mas isso não é obrigatório. No momento do pagamento, seu banco poderá cobrar taxas bancárias e/ou taxas de câmbio.Voltar ao preço do quarto