Mercure Gold Hotel al Mina Road Dubai 4 yıldız
Avis müşterileri puanı (ALL Puanlama) 4.2/5 640 görüş
ALLSAFE onaylı otel
Dubai Uluslararası Havalimanından araçla 20 dakika
Açık yüzme havuzu
Ücretsiz WiFi
Aile odaları
Spa ve fitness tesisleri
Şık ve modern döşenmiş, küvet ve yağmur duşu bölmeli banyo, uydu kanalları sunan duvara monte LCD TV, oda içi çelik kasa, Çay/Kahve yapma olanakları, Ütü ve ütü masası ve çalışma masası sunan oda. Tüm odalar doğal ve dingin krem, yeşil ve gümüş tonlarına kontrast oluşturan koyu meşe kerestesi ile kırmızı özel tasarımlı koltuk ve özgün renklerdeki puf koltukla tüm tasarım öğelerinin bir arada şık şekilde kullanıldığı bir dekorasyona sahiptir.
Engellilere uygun oda
Engellilere uygun oda
Al Mina Road Bur Dubai, P O Box 66431, BUR DUBAI
66431 DUBAI
Birleşik Arap Emirlikleri
DUBAI LOCAL BUS: AL MINA ROAD
DUBAI INTL AIRPORT 12km / 7,46 mil mesafede
DWTC METRO STATION 2km / 1,24 mil mesafede
GPS:25.242944, 55.275497
Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:
Experience traditional Indian recipes with favorite Kebabs and Curries. Open every day from 7pm to 11pm.
Open 24/7, Senses is our all day dining venue featuring an international a la carte menu. Breakfast served from 6:30 am to 10:30 am and until 11:00am on Fridays and Saturdays.
Temptations Bistro & Terrace is located on the 6th floor of Mercure Gold Hotel, in between old and new Dubai. This is the rooftop to visit if you want to enjoy tasty Indian food, shisha along with cool views of the Dubai skyline.
Canlı müzik, canlı futbol yayını, bilardo masası ve dart tahtasıyla keyifli saatler geçirin. İndirimli Saat ve günlük spesiyalleri kaçırmayın. Her gün 18:00 - 03:00 arası açıktır.
Son teknoloji ürünü kardiyo ve ağırlık ekipmanları, kadınlar ve erkekler için ayrı buhar odası sunan tam donanımlı spor merkezinin yanı sıra çatı katında sıcaklık kontrollü yüzme havuzu.
Duyularınızı dinginlkl şımartn. Zihin, beden ve ruhunuzu yenileyn ve fiziksl ve zihinsl sağlığınıza katkıda bulunn. Sadece güzel görünmenizi değl aynı zamanda iyi hissetmnz sağlamak üzere tasarlanan Thai Elite hizmetleri ve terapilerinin keyfini çıkarın.
Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar
Daha fazla bilgi edininAvis müşterileri puanı 5.0/5
Gökhan Y. Aileler - ALL için doğrulanmış yorumlar
Gayet keyıflıydı
Dear Mr. Gokhan Y., We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chris Fourment General Manager
Tripadvisor puanı 1.0/5
saro2022 TripAdvisor onaylı yorum
From the moment I came, there was a problem. Even though I received confirmation confirming that bed and breakfast was fully paid, the hotel refused to check me in to the room, telling me that it was not prepaid and that I would have to pay the full price again. In addition, I received proof from my credit card that the funds had been deducted. My room was reserved for two adults and one eight-year-old child. The hotel provided baby cot. The cot was too small for an 8-year-old child. After making the reservation, I emailed the hotel to advise that there would be three persons in the room; I received a response stating that everything had been confirmed and noted. I also sent an email to the general manager, to which He did not even react. The Hotel is quite ancient, with foul odours emanating from the drains throughout. Staff were really pleasant, but there was a severe lack of communication and an English barrier.
Dear Mr. Saro, Thank you for taking the time to share with us about your experience at the Mercure Gold Hotel Dubai. We were very disappointed to read you encountered unpleasant experience during your stay in our hotel, whilst an apology will regrettably not alter the outcome of your experience on this occasion, please believe we do extend it with all sincerity. Please allow us to give you further detailed information to your pointed feedback. We are sorry to read your dissatisfaction with the regards of your payment, which has been charged twice to you. Please be informed that we had some technical error while ongoing transaction due to that we mistakenly took payment again as we were not able to verify that this booking already has been deposited. From our side as soon we got to know that there is a bank technical issue, as you know, we have directly contacted the bank and we followed up but to the detriment of all, it has taken longer than expected and then could not have been solved as early as possible. Being a guest perception, we can understand your frustration and we do apologize for the inconvenience caused and you have faced during your stay in many areas. We would also like to inform you that since receiving the review, a debriefing has been held with our team to guarantee hotel services towards such issues. Thank you once again for bringing them to our attention as we have taken them extremely seriously. It is our hope that you will give us the opportunity to serve you better in the near future. Sincerely, Chris Fourment General Manager
Avis müşterileri puanı 4.0/5
Anonim İş - ALL için doğrulanmış yorumlar
kahvaltıdan ve odalardan özellikle memnun kaldım
Dear Umit Y., Thank you very much for sharing this great review of your recent stay at Mercure Gold Hotel. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. Once more, thank you for choosing our hotel for your stay and very much look forward to having the opportunity to serve you again in the near future. Sincerely, Chris Fourment General Manager
Tripadvisor puanı 2.0/5
pascallongchamp İş - TripAdvisor onaylı yorum
A place I would not recommand to stay in. There are 2 "restaurants"/bar generating a lot of boom boom music, that one can hear even in his room, muffled. Not to say that it is badly frequented by what seems to be hookers. I would not stay there with my familly. Actually I will not go there ever again.
Dear Valued Guest, Greetings from Mercure Gold Hotel! I would like to take this opportunity to thank you personally for sharing your experience of your recent stay at Mercure Gold Hotel. With reference to your disappointment and dissatisfaction in our hotel services during your stay, please accept our sincere apology for not meeting up your expectations. I sincerely regret to learn about the less positive experience you encountered throughout your stay. Please be informed that all your comments have been addressed to the concerned Department Head for corrective action and measures to ensure that it will not reoccur again in the future. I do hope that you will give us chance to earn back your trust and rest assured that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Once again, thank you for your feedback and we are looking forward to welcome you back in the near future. Yours Sincerly Chris Fourment General Manager
Tripadvisor puanı 2.0/5
Jonapet TripAdvisor onaylı yorum
Primary thing that a hotel should deliver is a good night sleep and Mercure Al Mina fails miserably in this. I am an Accor Gold member and instead of an upgrade I was given a room right above the night club. I travel quite a lot and never ever have I heard so much noise in a room. I asked to be moved and they moved me one floor up, where the noise was bearable but one could still hear it and feel it. I would recommend you to stay at different Accor propery in Dubai where they value guest’s loyalty.
Dear Mr. Janapet, Thank you for taking the time to tell us about your stay at the Mercure Gold Hotel. Please allow me to express our sincerest apologies, that your experience was not satisfactory. It is our utmost priority to give our ALL members best possible experience and we are sorry to hear that we did not meet your satisfaction We regret that we could not fully meet your expectations. It is our aim to provide a superior experience to all our guests and we do take constructive serious comments in order to improve our services and communication shared. Please rest assured that your concerns have been discussed with the Management team. We hope that you will give us another chance to be at your service again in the future. Sincerely, Chris Fourment General Manager
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