ibis Edinburgh Centre South Bridge - Royal Mile 3 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.3/5 1.677 görüş

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ibis Edinburgh Centre South Bridge - Royal Mile - Image 1
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ibis Edinburgh Centre South Bridge - Royal Mile - Image 4
77 South Bridge, EH1 1HN EDINBURGH, İngiltere

Açıklama

Otel ekstraları

  • The hotel offers convenient access to public transportation.

  • In central Edinburgh with easy access to Edinburgh Castle

  • Facilities for disabled and public outdoor parking

  • Wi-Fi throughout the hotel

  • Hotel Bar & Restaurant with international cuisine

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Otelin konumu

ibis Edinburgh Centre South Bridge - Royal Mile

77 South Bridge
EH1 1HN EDINBURGH
İngiltere

GPS:55.948617, -3.186982

Telefon
Faks +44 131 292 0001

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Evcil hayvan kabul ediliyor
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • %100 Sigara İçilmeyen Otel
Otele yakın
  • Araba parkı

FOGG'S

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.3/5  1.677 görüş

TripAdvisor Derecesi  4.1/5  3.719 görüş

Avis müşterileri puanı 1.5/5

Cagatay L. Aileler - ALL için doğrulanmış yorumlar

Isınma sorundu. Sadece klima ile yapılıyordu ve klimaların dereceleri 24,5 C sabitlenmişti. Bu da Edinburgh için yetersizdi.

Dear Cagatay L., Thank you for your valuable feedback. We are pleased to hear that you appreciated the location of our hotel. I apologise if the heating provided wasn't up to your expectations. Please be advised that we are happy to supply our guests with a portable heater if the temperature isn't as hot as needed. Our friendly 24/7h reception team is always happy to resolve such issues promptly on the day so do not hesitate to let us know. Your opinions help us improve the quality of our service. We sincerely hope you might give us another chance in the future to provide you with an improved experience. Sincerely, ibis Edinburgh Centre South Bridge - Royal Mile

misleading, dismissive, and poor value

Tripadvisor puanı 1.0/5

LPaps TripAdvisor onaylı yorum

We booked a “dog-friendly” room at ibis Central Edinburgh and were charged £60 extra for bringing our dog. What we received in return was frankly insulting. The so-called dog amenities consisted of: • a dog bed barely large enough for a chihuahua • a bowl so small it would be more appropriate for a cat This is not a minor oversight. If you are charging a substantial premium and advertising dog-friendly rooms, the basics should be usable for dogs that are not handbag-sized. When I raised this at reception, things went from disappointing to unacceptable. I asked to speak to a manager. Both managers on duty (Dean and Florian) refused to speak to me, despite repeated requests. Front-of-house staff member Faith declined to pass on a message or escalate, and I was effectively told to go away at the desk. As a result, we had to leave the hotel to buy our own dog bowl, and our dog ended up sleeping on the bed because there was no suitable alternative provided. Charging £60 for a service and then refusing to engage when that service is clearly inadequate is poor customer care at best, and misleading at worst. “Dog-friendly” should mean more than taking your money and hoping you won’t challenge it. I would not recommend this hotel to anyone travelling with a dog, and I am deeply unimpressed by the refusal of management to deal with a straightforward, reasonable complaint.

Dear LPaps, Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience when staying in Edinburgh. After reviewing your comments, it appears that this review is intended for a different ibis hotel in Edinburgh, as the details mentioned do not relate to ibis Edinburgh South Bridge & we have no records of your stay with us. We kindly recommend deleting this review, as this is not relevant to this particular ibis Hotel. I would advise that you reach out to the actual hotel that you stayed at for them to manage your feedback, so the appropriate team can address your concerns directly. We would be delighted to welcome you to ibis Edinburgh South Bridge in the future and provide you with a positive experience. Kind regards, Tony

Avis müşterileri puanı 5.0/5

Gonca U. O. Çiftler - ALL için doğrulanmış yorumlar

Otel, konum, oda, calisanlar hesrsey cok iyiydi.

Dear Gonca U. O., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our location, accommodations, and staff to be excellent. It is our aim to provide a memorable experience for all our guests, and your feedback is greatly appreciated. We hope to welcome you back in the future for another enjoyable visit. Best regards, Giulio ibis Edinburgh Centre South Bridge - Royal Mile

A great mid-range option

Tripadvisor puanı 5.0/5

AndyWildman TripAdvisor onaylı yorum

A great stay. The public areas and bar are great, the welcome warm with little treats and places to sit and get extra sachets etc. A supermarket and cafe next door, a three minute walk to the Royal Mile. The room was lovely and stylish and very comfortable with a kettle and good bathroom. The bed was comfortable and extra pillow available. I asked for a fan and got one immediately. Would love to stay here again. Very clean. Good value. Great service. Not too noisy.

Dear Andy, Thank you for taking the time to share your positive feedback regarding your recent stay. We are pleased to learn that you found our hotel to be a great mid-range option and that you enjoyed the warm welcome alongside our little treats. It is great to know that our public areas and bar contributed positively to your experience, and that our proximity to the Royal Mile enhanced your stay. We take pride in offering comfortable and stylish accommodation, and it is wonderful to hear that your room met your expectations. Your mention of the comfortable bed and the availability of extra pillows highlights our commitment to ensuring a restful experience for our guests. Your kind words about cleanliness, value, and service are genuinely appreciated. We look forward to welcoming you back on your next visit to Edinburgh. Best regards, Louise ibis Edinburgh Centre South Bridge - Royal Mile

Good location, friendly service

Tripadvisor puanı 4.0/5

Vacation53422232552 TripAdvisor onaylı yorum

The location is convenient and there are eating options just opposite the hotel. The room is a little cozy but all is well. It would have been wonderful if the bathroom was slightly bigger. The sink can be a little choked after a few days of stay. On this note, I would like to give my thanks and appreciation to Elizabeth at the front desk and Uchi from housekeeping. Thank you for making our stay so easy and friendly.

Dear guest, Thank you for taking the time to share your positive feedback regarding your recent stay at ibis Edinburgh Centre South Bridge - Royal Mile. We are delighted to hear that you appreciated our convenient location and the friendly service provided by our team. It is always rewarding to know that our guests find our hotel accessible and well-situated amidst various dining options. We acknowledge your comments regarding the size of the room and bathroom. We strive to provide a comfortable experience for all our guests, and your observations about the bathroom facilities have been duly noted. It is wonderful to know that Elizabeth and Uchi contributed positively to your stay. Rest assured that your kind words will be shared with them. Thank you once again for your thoughtful review, and we hope to welcome you back in the future for another enjoyable experience. Kind regards, Myrto Front Office Supervisor

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