Aparthotel Adagio Access Marseille Saint-Charles 3 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.2/5 863 görüş

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23 rue Honnorat, 13003 MARSEILLE, Fransa

Açıklama

Otel ekstraları

  • Close to the city centre and the Vieux-Port

  • Less than 200 m from the TGV station and the subway

  • Indoor paid private parking

  • Laundry

  • Air conditioning

Konaklama olanaklarımız

Otelin konumu

Aparthotel Adagio Access Marseille Saint-Charles

23 rue Honnorat
13003 MARSEILLE
Fransa

GPS:43.304159, 5.381128

Telefon
Faks +33 4 91 07 55 01

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

2 kahvaltılar

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.2/5  863 görüş

TripAdvisor Derecesi  3.6/5  587 görüş

The worst adagio aparthotel we have used.

Tripadvisor puanı 1.0/5

CurryloverNE TripAdvisor onaylı yorum

I am amazed this place has received any decent reviews. For the money we paid the room was awful. Walls needed painting, skirting boards filthy, aircon not working, bath with no plug, bedside lights both hanging loose, no hair dryer ( had to ask reception for one). The area itself is a disgrace, numerous vagrants living/sleeping in the area, pavements covered in faeces (some looked as it they were human). definitely not an area where you would feel safe at night. The icing on the cake was the railway station opposite where announcements started at 05:40 in the morning and are so loud they resemble a mosques call to prayer and audible city wide!

Location, Location, Location

Tripadvisor puanı 5.0/5

Ryan P TripAdvisor onaylı yorum

Basic Hotel right next to train/bus station. Abdul on Reception lent me their large fan to deal with a medical issue, he truly made my holiday comfortable.

Horrible would not stay there again.

Tripadvisor puanı 1.0/5

Rhonda T Couples - TripAdvisor onaylı yorum

This place is not 3.5 stars. First the walk from the train station is horrible. It smells of urine, feces, full of trash. Our last night when walking to the hotel a man kept on bothering us. This definitely is not a place for young or older women or families to stay! The inside of the hotel is very old and needs a complete update. I would never recommend this place no matter how convenient to the train station. There are other places close by.

Dear Guest, Thank you for taking the time to share your feedback. We are truly sorry to hear about the issues you experienced during your stay, especially regarding the neighborhood environment and your safety concerns. Our hotel is indeed located close to the train station, which offers great convenience for many travelers, but we understand that the surrounding area can be challenging for some guests. Please know that we take safety and cleanliness very seriously and continuously work with local authorities and cleaning teams to improve the environment around the hotel. Regarding the condition of the hotel, we are aware that some areas need renovation, and we have planned significant upgrades to enhance our facilities and guest experience in the near future. Your comments are important to us as they help guide these improvements, and we regret that your experience did not reflect the standards we aim to uphold. We hope you might reconsider staying with us again in the future to see these positive changes firsthand. Best regards, Coline / front desk team Aparthotel Adagio Access Marseille Saint-Charles

The location was good right next to the train station

Tripadvisor puanı 4.0/5

kaori T TripAdvisor onaylı yorum

Excellent location, because it is 3 minutes from Saint Charles train station. Room equipped with a kitchen, with all the needed facilities in the kitchen. Staff are pleasant and helpful. However, the rooms are not cleaned during the stay, towels are not changed and no toilet paper is added, as they tell you than they only clean the room after a week's stay, and they expect you to take down the garbage yourself .

Dear Kaori T, Thank you for your kind words regarding our location and staff. We are delighted to hear that you found the facilities in your room satisfactory. However, we would like to provide some clarification regarding our cleaning policy. For stays of 8 nights or more, weekly cleaning is included in the rate. This service includes cleaning the apartment (except the kitchen and dishes), as well as changing sheets and towels. Additionally, end-of-stay cleaning is also included. For stays of less than 8 nights, cleaning service is not included in the price. However, you have the option to request additional cleaning or just additionnal towels at reception for an additional fee. We understand that this organization may not meet the expectations of all of our customers, and we sincerely thank you for your constructive feedback. These allow us to better understand the needs of our customers and improve our service. We appreciate your understanding in this matter and hope it did not detract from your overall experience. Thank you again for your comment, and we hope to have the pleasure of welcoming you again in the future. Sincerely, Coline / front desk team Adagio Access Marseille Saint Charles

Good Location

Tripadvisor puanı 3.0/5

Jeffchuah88 Friends getaway - TripAdvisor onaylı yorum

Very near to Saint Charles train station which is good for those who want to explore area / region through train / metro. Basic room with functioning kitchenette. One issue we had was that our booking was for 4 nights but we kept having to reactivate our access cards every day. The staffs kept telling us it should work now but it never do!

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 944 görüş 8.4/10 Konum
  • 902 görüş 6.1/10 Oda
  • 922 görüş 9/10 Hizmet
  • 14 görüş 8.2/10 Wifi
  • 440 görüş 4.9/10 Hijyen
  • 178 görüş 7.3/10 Kahvaltı
  • 156 görüş 3.6/10 Otel Ambiyansı

Hizmet sağlayıcı Trustyou

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