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Hôtel Mercure Marseille Centre Vieux-Port 4 yıldız

Avis müşterileri puanı 4.3/5 5.941 görüş

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Mercure Marseille Centre Vieux Port Hotel
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+ 19 Hizmetler

Otel ekstraları

  • Labelled ALLSAFE by Bureau Véritas

Otelde ve yakınındaki hizmetler

Check in başlangıç saati: 12h00

Check out bitiş saati: 12h00

Ücretli hizmetler

Hizmetler ve pratik bilgiler
  • Online Check-in
  • Kablosuz İnternet / İnternet Erişimi
  • Otopark Ücretli hizmetler
  • Hareketlilik imkanı kısıtlı kişiler için erişilebilirlik
  • Evcil hayvanlar kabul edilir Ücretli hizmetler
  • Klimalı
  • Otelde konuşulan diller
  • Resepsiyon günün 24 saati açıktır
  • Otele erken giriş / Otelden geç çıkış Ücretli hizmetler
  • Çamaşırhane
  • Butikler/alışveriş
Yiyecek-içecek
  • Kahvaltı Ücretli hizmetler
  • 1 Bar
  • Oda servisi
  • Atıştırmalık ve içecek makinesi Ücretli hizmetler
Eğlence ve aktivite
  • Talasoterapi merkezi (yakında)
  • Fitness centre
  • Bisiklet kiralama Ücretli hizmetler
  • Kayak kiralama olanakları (yakında) Ücretli hizmetler
İş hizmetleri
  • 18 Toplantı odası
  • Toplantı oteli
  • Self servis iş merkezi

Otelin konumu

Hôtel Mercure Marseille Centre Vieux-Port

1 rue Neuve Saint Martin
13001 marseılle
fransa

Tel: +33496172222

Faks: (+33)4/96172233

Check in başlangıç saati: 12h00

Check out bitiş saati: 12h00

  • MARSEILLE PROVENCE :  NAVETTE AEROP GARE ST CHARLES

  • RTM :  83 VIEUX PORT

  • RTM :  1 COLBERT

  • RTM :  2 BELSUNCE COLBERT

  • Uçakla

    MARSEILLE PROVENCE 25km / 15 mil mesafede

  • Trenle

    SAINT CHARLES 2km / 1,24 mil mesafede

GPS :43.298807, 5.375029

Konaklama olanaklarımız

Choose a Standard Room or opt for a Superior Room and take advantage of a wide range of services.

Restoranlarımız ve barlarımız

LE FRIOUL

Sözleşmeye bağlı olmayan fotoğraf

  • Pazartesi
  • Salı
  • Çarşamba
  • Perşembe
  • Cuma
  • Cumartesi
  • Pazar

Toplantılarınız ve etkinlikleriniz

Toplantı odalarımız

  • Toplantı odalarının sayısı: 18

  • Maksimum büyüklük: 415

  • Maksimum kapasite: 300 kişi

  • Maksimum ziyafet kapasitesi: 300 kişi

Daha fazlasını öğrenin


Hôtel Mercure Marseille Centre Vieux-Port oteli için konuklarımızın yorumları

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama 4.3/5

5.941 görüş

TripAdvisor Derecesi 4.0/5

1.559 görüş

Well positioned and comfortable hotel.

Tripadvisor puanı 5.0/5

workmancolin Couples - 11/09/2019 TripAdvisor onaylı yorum

The hotel is very close to St Charles railway station and the Vieux Port. There is building work ongoing in the area which is a nuisance but the hotel is very comfortable with large well fitted rooms and an excellent quality bed.

Good hotel

Tripadvisor puanı 4.0/5

jorisopanen Couples - 21/07/2019 TripAdvisor onaylı yorum

Good value of money. Great location. Big shopping center is near. Easy walk to the old harbour and the center of the city. Silent and clean room. Breakfast is great. Car parking is not best, difficult find an exit and go to hotel.

Dear guest, I thank you for having time to share your experience. I hope we will have the pleasure to welcome you again soon.

Poor Service VS the Hotel fees.

Tripadvisor puanı 2.0/5

732abdelk Business - 14/07/2019 TripAdvisor onaylı yorum

Poor Service VS the Hotel fees. You call the central desk and you can stay all.day long for a service. the breakfast is NOT for.a 4stars hotel. The customer feels very well the cost saving of Mercure Hotel!! Quality decreasing.

A very good hotel in Marseille centre

Tripadvisor puanı 4.0/5

silless Couples - 07/05/2019 TripAdvisor onaylı yorum

Large beautiful room. Helpful staff. Good breakfast. Free soft drinks from minibar and Nespresso machine in rooms. Above all, the hotel is situated some 200 meters from the Vieux Port. Recommend strongly this hotel!

Dear guest, I am glad that you enjoyed your stay with us and thank you for taking the time to share your satisfaction, we look forward to seeing you again.

Güzel otel

Avis müşterileri puanı 4.0/5

Sinan Çiftler - 23/04/2019 ALL için doğrulanmış yorumlar

Genel olarak iyiydi, oda büyük ve sessizdi, yatak rahattı iyi uyuduk, günlük su ikramı iyi düşünülmüş, terlik de olsa iyi olurdu, çalışanlar iyiydi, kahvaltı hem ürün kalitesi hem de sunum olarak harikaydı, oda temizliğini beğenmedik, ilk girişimizde tuvaleti kirli bulduk, duşta ve banyonun genelinde yerde saçlar vardı, havlular da eski ve kalitesizdi, oda perdesi yırtıktı...

Refurbished but seems to be operating on a shoestring

Tripadvisor puanı 1.0/5

pamelab76 Couples - 12/04/2019 TripAdvisor onaylı yorum

Thin towels, paper cups and three teabags in rooms. The sink in our room was blocked, after two requests was fixed. No concierge and no information where restaurants were. When you are in a foreign city!!!!!! had dinner in on the first night. An inedible soggy club sandwich. Big chunks of lettuce and a sliver of ham. To top it off,we are Accor + members. After being asked to show our card were reluctantly given a welcome drink. Our membership was noted when we booked. Not happy

Dear guest, I offer you our sincerest apologies for not being able to satisfy you better,I assure you that our greatest desire is to satisfy each of our customers and we regret not having succeeded

Genel olarak iyi, fakat günlük su, terlik, kulak kürdanı, Bornoz vb. Eksik

Avis müşterileri puanı 3.0/5

Mehmet A. İş - 18/12/2018 ALL için doğrulanmış yorumlar

İki gecelik kısa bir kalış olduğu için otelde sadece gece kalabildim.

A Few Days in Marseille

Tripadvisor puanı 5.0/5

Jim B Couples - 23/08/2018 TripAdvisor onaylı yorum

Mercure Marseille is ideally located - close to the old port and short walk to centre of Marseille.The staff were friendly and check-in and check-out was efficient.Room was most comfortable and good size and the bathroom was spacious.there is a convenient bar / restaurant area, reasonably priced and quiet.Overall a very enjoyable stay

Dear Customer I thank you for taking the time to share your enthusiastic comments following your last stay with us at Mercury Marseille Old Town Center. I hope we will have the opportunity to welcome you again for a future stay in Marseille

Good location and within all transport facilities

Tripadvisor puanı 5.0/5

JashanR94 Couples - 12/08/2018 TripAdvisor onaylı yorum

Enjoyed our stay and staff welcoming and helpful. Only problem is that they have used 2 single bed to form a double bed . I guess this is quite common in Europe. Safe was not working and it was repaired the following day and also offered me alternative safe in their reception. Hence, I had no problem worth that. I will definitely return back if I will visit Marseille again.

Dear guest, I am delighted that you have had a good stay with us at Mercury Marseille Old Town Center and am happy to hear that we have been responsive to your feedback. I hope we will have the pleasure of welcoming you back if you return to Marseille.

Reliable, efficient, comfortable

Tripadvisor puanı 4.0/5

bergas2018 Business - 22/07/2018 TripAdvisor onaylı yorum

Excellent stay, warm & efficient service at the reception on both days. Comfortable room (Privilege category). Poor wifi connection however, unless sitting near the door. Good lounge area, great barman. Excellent hotel location.

Dear Guest, I would like to thank you for your pleasant comments about your recent stay in our hotel Mercure Marseille Center, I will share your comments comments with my team, it will encourage the staff. I hope to have the opportunity to welcome you again soon. Best regards,

Otel konumu

Avis müşterileri puanı 4.5/5

Mine Arkadaşlar - 21/06/2018 ALL için doğrulanmış yorumlar

Otelin yeri , konumu, odaları ve kahvaltısı gayet başarılıydı..

Great stay in Masreille

Tripadvisor puanı 5.0/5

helen e Business - 21/02/2018 TripAdvisor onaylı yorum

The hotel has a great location, super nice rooms and a fantastic bed, the staff is very friendly, and it has obviously been renovated recently so that it is clean, modern and functional. I will definitely come back.

Dear Hélène, Thank you very much for your comments. I am glad to notice that you had enjoyed your stay with us. Best regards.

Orta halli

Avis müşterileri puanı 2.5/5

Otel F. V. Y. V. H. K. D. K. Ç. Z. İş - 16/01/2018 ALL için doğrulanmış yorumlar

4 yıldız otel standardının altında Kahvaltı çok zayıf zeytin ve domates bile yok. Tek çeşit peynir ve yumurta sallama çay.

Sayın Tugrul K., Hôtel Mercure Marseille Centre Vieux-Port ‘da gerçekleştirdiğiniz seyahat süresince yaşadıklarınızı dikkatimize sunduğunuz için teşekkür ederiz. Öncelikle, kalışınız süresince uluslararası hizmet kalitemizi yansıtamamış olmamızdan dolayı sizden özür dileriz. Yaşamış olduğunuz olumsuz deneyim ile ilgili ekip üyeleri ile gerçekleştirdiğim görüşme sonucu, aynı durumun ilerleyen tarihlerde, tekrar meydana gelmesini engellemek amacı ile gerekli önlemlerin alındığını bildirmek isterim. Düşüncelerinizi bildirmek üzere ayırdığınız zamana bir kez daha teşekkür eder, geri bildirimlerinizin, hizmetlerimizin kalitesini sürekli olarak arttırmak için yürüttüğümüz çalışmalarımızın gelişmesi açısından son derece değerli olduğunu belirtmek isteriz. Bir başka seyahatinizde, sizi tekrar Otelimizde ağırlamaktan mutluluk duyacağız. Saygılarımızla, Emmanuelle

December 2017

Tripadvisor puanı 4.0/5

FMaggie Family - 04/01/2018 TripAdvisor onaylı yorum

I only have one good thing to say about this hote, it is the location. I booked and fully paid a privilege room. It is a short walk to Vieux Port and the link to shopping centre is convenient. This was a real hotel of extremes.

Dear guest, thank you very much for your comments. We wish you a happy new year 2018. Best regards.

Lively Area, Comfortable Hotel

Tripadvisor puanı 5.0/5

dcba3crg Couples - 23/12/2017 TripAdvisor onaylı yorum

Getting away in December is quite a new experience for us, okay we are behind for Christmas but we had a spare week and fancied a break. We wanted to go back to Marseilles as our previous trip was very short but knew December would not be an ideal time, how wrong we were. Believing that we wouldn't be spending much time outside we selected the Mercure because of its comfort & warmth & proximity to interesting shops and the port. We were not disappointed with the hotel, the welcome was friendly and we were treated well. When we called into the bar there was a friendly greeting & a smile, it was pleasure to stop there even before getting back to your room. As for the cleaning staff they could not be faulted, if we met them in the corridor they would enquire (with a smile) when our room would be ready to clean, a nice touch. The Mercure Marseille Centre Vieux Port is an hotel you would have no hesitation to visit again.

Dear guest, Thank you for your pleasant comments about your recent stay in our hotel, we are pleased to read that you had an enjoyable time at the Mercure Marseille Centre Vieux Port. We hope to have the pleasure to welcome you again. Best regards.

Marseilles November 2017

Tripadvisor puanı 5.0/5

L3653TEmartinb Couples - 23/11/2017 TripAdvisor onaylı yorum

We arrived late in the evening, however reception were expecting us and gave us both a warm welcome. The Mercure staff were courteous and attentive at all times. The stay was enjoyable and added to our Marseille experiance

Dear guest, thank tou veru much for your comments. See you soon. Best regards.
Avis müşterileri puanı 3.5/5

Şebnem Aileler - 12/09/2017 ALL için doğrulanmış yorumlar

Odada dolap yok gibiydi, üç kişi için yetersiz di. Lobideki koltukların yüzleri çok eskiydi, grubunuza yakışmadığını düşünüyorum.

Dirty rooms, bad service

Tripadvisor puanı 1.0/5

Maria B Family - 15/08/2017 TripAdvisor onaylı yorum

I and my husband arrived to this hotel in August and stayed 1 night. Arrived in the room and the first second after arrival we saw a black hair on the pillow. I pulled the duvet and there was absolutely no doubt that this room we are going to share with previous guests. My husband immediately called the receptionist and reported the problem. Reception did not listen much of what we were saying and simply handed us a new card with a room on the other level. Arrived to a new room and there was even more hair in bed! Hair were even under "cleaned" glasses in the bathroom. The shower was so dirty too. Customer service is awful. Hotel staff was not caring about what is going.

Excellent service

Tripadvisor puanı 5.0/5

tonyfarmer2016 Solo travel - 12/11/2016 TripAdvisor onaylı yorum

Staff immensely helpful with arrangements for my bike- on a cycle tour- accepting delivery and sending on after the tour. Great room top class telly. Thoroughly enjoyable. Staff also allowed me to assemble my bike inside- so bike friendly.

Dear Guest, Thank you very much for your comment that I will share with my teams. See you soon.
Avis müşterileri puanı 3.5/5

Anonim Aileler - 19/09/2016 ALL için doğrulanmış yorumlar

Otopark ulaşımı biraz zordu. Kaldığımız oda biraz küçük kaldı. Onun dışında merkezi konumu çok iyi otelin.

En yeni 20 yorumlarımız

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