Mercure Marseille Centre Vieux Port Hotel 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.4/5 1.080 görüş

Mercure Marseille Centre Vieux Port Hotel - Image 1
Mercure Marseille Centre Vieux Port Hotel - Image 2
Mercure Marseille Centre Vieux Port Hotel - Image 3
Mercure Marseille Centre Vieux Port Hotel - Image 4

Açıklama

Otel ekstraları

  • Free WiFi throughout the hotel

  • 440 yards (400 m) from the Old Port

  • Near the WTC Convention Center

  • Almost 43,055 sq. ft. (4,000 m²) of Mercure/WTC Center spaces

Konaklama olanaklarımız

Otelin konumu

Mercure Marseille Centre Vieux Port Hotel

1 rue Neuve Saint Martin
13001 MARSEILLE
France

GPS:43.298807, 5.375029

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • Oda servisi
Otele yakın
  • Araba parkı

LE FRIOUL

The bar is open from 8am to 11pm. Try our signature cocktails with tapas or explore our range of wines, served by the glass, plus bistro dining in a sporty setting with wall-screen video.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

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Daha fazla bilgi edinin

ALL Puanlama  4.4/5  1.080 görüş

TripAdvisor Derecesi  3.9/5  1.643 görüş

All good until we tried to leave.

Tripadvisor puanı 3.0/5

justme3952 TripAdvisor onaylı yorum

Pleasant room in a pleasant hotel nothing to complain about until the end! We arrived by car and I walked in to find out how to access the car park. Not easy, very long complicated explanation given which could easily have been simplified, but we managed. The car park is vast and very awkward to navigate to the correct yellow coloured zone which is exclusively used by the hotel. However the problem arose when we left. The receptionist did not ask if our car was in the car park for which we had paid her colleague 20 euros a day. We took our luggage packed the car and eventually found the exit. When we scanned our ticket at the barrier it required payment but since we had already paid the hotel we were not willing to pay again. After trying to summon help and creating a queue l left my husband, the driver in the car (no where to reverse out to) while I navigated my way back to the hotel - no easy task! 5+ minutes. The receptionist helpfully said “you should have asked us to validate your ticket” but I replied that I didn’t know that and no one had asked me. She LAUGHED and said “it is done now”. No, I did not thank her. In case management see this she had a round face with longish dark hair and white eye liner creating a little sort of arrow between her eye and her nose! Hope she hears about this. I was utterly livid and so should her boss be.

Very good hotel...but

Tripadvisor puanı 4.0/5

Excursion44198082111 Couples - TripAdvisor onaylı yorum

Very well situated. Staff was helpful. The room was of good size and a comfortable bed was provided along with a safe and a fridge. The door locked securely and was clean through out. The only downside was the bathroom sink and the shower. Water pressure was low and the basin was oddly placed. Breakfast was excellent but the bar could have used more oomph and style

A good value stay in Marseille

Tripadvisor puanı 4.0/5

SueL728 TripAdvisor onaylı yorum

Receptionists were very helpful. The lobby/bar area is lovely. The room was a little dated but I think this about most Mercure hotels I've been to. The room was perfectly functional. Bed was comfy and the pillows were just wonderful - I like really big ones that I can mould. We had the breakfast and were there about 9am. Never saw anyone cooking the hot food and sometimes there didn't seem to much there. However, there was plenty of bread, cheese, ham, salad, fruits, pastries, crepes. Really enjoyed my breakfasts. Close to Colbert Metro, which is handy if you bus it in from the airport, as it is just 1 stop from the bus station at Gare St Charles. Handily located for the port and tourist areas and close to transport links for the rest of the city. Overall a good value hotel. Never had issues or felt unsafe and we were out at night. The only thing that bugged me through my whole stay in Marseille was dog fouling. People don't seem to clean up after their dogs and specifically seem the use the area around trees that have been planted to make the street attractive. This was the only spoiler. If I came to Marseille again, I would happily stay at this hotel again.

Mediocre

Tripadvisor puanı 3.0/5

travelbugs1977 İş - TripAdvisor onaylı yorum

I came for a business trip so generally not too fussed but it says 4 stars and it really is not it’s more like 3… You can see some renovations made in the room such as sink and shower in the bathroom and some minor upgrades in the bedroom. You can hear the neighbours walls are thin and can hear the toilet flush from next door or above. Hotel lobby looks ok with a small renovated bar. Breakfast room is ok with plenty of choices for breakfast. Hotel location is 5 minute walk to the port however at night if you are a female travelling alone be very vigilant, it’s quite sketchy with homeless around the corner of hotel and some questionable people around. Generally not really happy with this hotel and will not be staying here again.

Hello, Thank you for taking the time to share your feedback and for highlighting the quality of our breakfast as well as the advantages of our location, just 300 meters from the Vieux-Port, restaurants, and Marseille's must-see spots. For information, our 4-star classification is awarded by an organization under the authority of the state, with very regular audits. Nevertheless, I am sorry that our establishment did not meet your expectations. Best regards, Catherine - Administrative Manager at Mercure Marseille Centre Vieux-Port - Eco-labeled Green Key Hotel, certified Tourism and Disability Access

Top Lage

Tripadvisor puanı 5.0/5

SBU-Koblenz Couples - TripAdvisor onaylı yorum

Hotel in a great location to explore the old town and the harbor on foot. The entrance to the hotel garage is a bit tricky to get to, as it is separated within a large underground garage. According to the hotel, the vehicle should not be higher than 1.80m. We had a lovely room on the 10th floor with a great view of Notre Dame de la Garde. The breakfast on the 2nd floor was delicious and well stocked.

Hello, Thank you so much for sharing your feedback. I am delighted that we were able to contribute to making your stay enjoyable. I hope we will have the pleasure of welcoming you again during your next visit to Marseille. Best regards, Yoann P. - General Manager Mercure Marseille Centre Vieux-Port - Eco-labeled Green Key Hotel, certified Tourism and Disability Access

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Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 567 görüş 9.1/10 Konum
  • 736 görüş 6.9/10 Oda
  • 694 görüş 8.7/10 Hizmet
  • 9 görüş 7.9/10 Wifi
  • 365 görüş 8.7/10 Kahvaltı
  • 347 görüş 8.1/10 Konfor
  • 242 görüş 5.7/10 Hijyen
  • 169 görüş 4.2/10 Otel Donanımları

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