Avis müşterileri puanı (ALL Puanlama) 4.4/5 1.450 görüş
Choose a Standard Room or opt for a Superior Room and take advantage of a wide range of services.
Mercure Marseille Centre Vieux Port Hotel
1 rue Neuve Saint Martin
Telefon +33 4 96 17 22 22
İletişim için e-posta
Erişim: 300 m / 0.19 mi 5 min walk / 1 min drive
planlı servis aracı
Erişim: 2 km / 1.24 mi 15 min walk / 5 min drive
planlı servis aracı
Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:
The bar is open from 8am to 11pm. Try our signature cocktails with tapas or explore our range of wines, served by the glass, plus bistro dining in a sporty setting with wall-screen video.
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Below average for mercure
Tripadvisor puanı 2.0/5
tpp2000 Solo travel - TripAdvisor onaylı yorum
Looks good from the outside (within lobby area), but the room is below average for 4 star/mercure. Part of the door was broken from the bottom. Despite being a 4 stars hotel, some of the staff could not speak adequate english. Room service options were below average- packaged products that they heated.
An excellent choice for a weekend break.
Tripadvisor puanı 4.0/5
Whitby1964 TripAdvisor onaylı yorum
An excellent choice for a city break. Close to the Old Port and everything you would wish to do in Marseille. The staff are very pleasant and helpful. We had the most basic room (there was a big medical conference plus the France v South Africa rugby so the hotel - and the whole of Marseille - packed) but it was fine. Spacious, clean, very comfy bed and the buffet breakfast offers a wide range of options for all tastes. Can't fault this for a value stay in the city.
Hello Thank you very much for taking the time to write this comment and I am delighted that our establishment was able to meet your expectations. Looking forward to welcoming you again Best regards Yoann Perrin - General Manager Mercure Marseille Centre Vieux-Port
A Halloween nightmare ?
Tripadvisor puanı 1.0/5
aviatrix_sg Couples - TripAdvisor onaylı yorum
Reading the reviews, it sounded like an OK hotel, considering I haven't had much choice when booking last minute, however... - check-in: 3 of the hotel staff were present, and we were the only guests arriving quite late. Still, we were left waiting without being acknowledged until they finished looking at the screen and pushing papers left and right. - room: outdated, half cleaned (dirty carpet, hair left in the bathtub...); empty mini-bar; TV with one (1) foreign-speaking channel (one news channel was available in EN); - bed: the mattress was probably changed 10 years ago, and you get a nice back pain and many sleepless nights; - bathroom: hand soap in the shower dispenser; non-height adjustable shower; - amenities: a few paper cups to drink water, and coffee; there is no coffee machine, just a kettle for instant coffee; - breakfast: it would be unfair to say that the choice was poor, there were plenty of options... if you had the appetite to eat from half-washed plates with yesterday's leftovers still visible the next morning; I guess this was indeed a 4* hotel in the 70s or even the 80s; in 2022, this is a very basic low 3* hotel, situated in the middle of social housing.
Hello, I am very sorry that our establishment did not suit you. Nevertheless, if criticism is generally constructive, I cannot allow you to make erroneous comments. As you point out "Reading the reviews, it sounded like an OK hotel". Indeed, the vast majority of our guests are satisfied with their stay in our establishment, just read the various comments. Our bedding was completely changed only a short time ago, the decoration of the hall is only a few weeks old, the bar was completely redone last year. Our establishment is ideally located at 2 steps from the Old Port and the various centers of interest. In addition, as part of our commitment to sustainable development, we have eliminated all single-use products, whether in the room or at breakfast. And this, of course, in the greatest respect of the rules of hygiene. These actions have enabled us to obtain the Clé Verte label, a label that distinguishes, at the international level, establishments committed to sustainable tourism. Finally, our employees are reputed to be professionals with a real knowledge of hospitality. ... but perhaps your comment was directed to another establishment ... a mistake? Sincerely Yoann Perrin General Manager Mercure Marseille Centre Vieux-Port
Family & relax holiday
Tripadvisor puanı 5.0/5
casanijo Aileler - TripAdvisor onaylı yorum
We know well the city so we choose this hotel for comfort and easy walking around the city. Great hotel ,staff very friendly and helpful, very clean, the parking is excellent and secure so we were able to relax while visiting the city. Very satisfied. Thank You. Thank you.
Great location, breakfast and staff!
Tripadvisor puanı 4.0/5
Maria Fe L İş - TripAdvisor onaylı yorum
I spent three days at the hotel in the midst of a meeting. Breakfast was amazing with so many options. Lunch was good and well served. Reception staff extremely helpful and friendly. Totally recommend for a casual trip/holidays or business. In particular after some logistic issues I had (bag delayed, forgot my phone in my room while on my way to the airport and would not have recovered the phone without the receptionist’ assistance; I wish I remember his name, I’m so grateful!)
ile iş birliği içinde TripAdvisor
* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price