Hotel Mercure Marseille Canebière

Avis müşterileri puanı (ALL Puanlama) 4.6/5 1.021 görüş

Hotel Mercure Marseille Canebière - Image 1
Hotel Mercure Marseille Canebière - Image 2
Hotel Mercure Marseille Canebière - Image 3
Hotel Mercure Marseille Canebière - Image 4

Açıklama

Otel ekstraları

  • Located in the city center, ideal for a stopover in Marseille

  • A 5-min walk from the Old Port and 10 min from Saint Charles train station

  • A bistronomic restaurant with chef Noël Baudrand

  • Dedicated spaces for seminars and business meetings

  • Green Key certification

Konaklama olanaklarımız

Otelin konumu

Hotel Mercure Marseille Canebière

48 La Canebiere
13001 Marseille
France

GPS:43.296986, 5.379321

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

LE CAPUCIN

On La Canebière near the Old Port, discover chef Noël Baudrand's refined cuisine using fresh & local products, in a Haussmannian setting blending traditional & modern. https://www.brasserielecapucin.com/

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.6/5  1.021 görüş

TripAdvisor Derecesi  4.0/5  173 görüş

2023 mükemmeliyet sertifikası

More like a hostel than a hotel

Tripadvisor puanı 1.0/5

megw521 TripAdvisor onaylı yorum

I have stayed in many 4 star hotels and this certainly was not one. It is more like a hostel than a hotel. Staff with no customer service. Room was not as described, booked a twin but was given a tiny double. One small wardrobe with four coathangers for 2 persons staying 3 days, not even a shelf to put your clothes on. No chest of drawers. Coffee facilities had powdered milk sachets which were so ancient they didn't dissolve. Buffet breakfast was cold every morning and very poor quality. when Bain marie was empty and a request for it to be refilled we were told that that there was no more. Asked for a poached egg but was told no. We looked forward to a relaxing glass of wine before bed but the bar is closed on Saturdays and Sundays. Very noisy area but there was no double glazing. It seemed as though the hotel is run more for the benefit of the staff than customers. The area is littered with homeless, drunks and beggars and feels very unsafe to walk through in the evening. I would never return to this hotel

Bad experience, not a safe stay

Tripadvisor puanı 2.0/5

Alainmoual92 İş - TripAdvisor onaylı yorum

Im a privilege member of the accor hotels chain and I go on business trips frequently and i usually only reserve at accor. During my last stay, my luggage was opened when I was out of the room, even though i locked it before I leave with a security code. On my return my luggage was open. I mentioned this to the reception and they told me they investigated it but they can’t know who entered the room when im out and they did not take any measures and did not took this event seriously. It will be my last time to visit this hotel.

Dear guest, We sincerely apologize for the incident regarding your luggage during your recent stay. The security and well-being of our guests are of utmost importance to us, and we take such matters very seriously. Rest assured that we are looking into this matter diligently to prevent any recurrence. We are writing the same answer as the one we wrote on the other of your negative digital reviews. You are already aware that we took quick measures to check all the datas necessary to investigate on our own about your room even nothing has been stolen as you know. Duty Manager and front desk Managers themselves discussed with you and replied to you orally about this unfortunate incident after doing all the efforts that could do. We appreciate your loyalty as a privilege member of the Accor hotels chain and regret the inconvenience caused. Your feedback is valuable to us, and we will ensure that necessary steps are taken to address this issue. We hope to have the opportunity to regain your trust in the future. Best regards Hôtel Mercure Marseille Canebière Vieux-Port

Very good hotel

Tripadvisor puanı 5.0/5

Kristīne K Couples - TripAdvisor onaylı yorum

Very good service. Good location. near the port. Very nice welcome at reception. We really liked it. The room was clean and comfortable. we could communicate with the employees in many languages, also in Russian. Necessary things were quickly brought to the room.

Nice Stay

Tripadvisor puanı 5.0/5

Traveler54477883349 TripAdvisor onaylı yorum

The stay was very good, especiall that the staff were very helpful. I would like to thanks Olivier and Adrien for the nice hospitality and support during the whole period of the stay. I hope to come again due to these nice guys.

This is my first time visiting Marseille. I hope to repeat the visit with my family, so I will make a reservation with y

Tripadvisor puanı 5.0/5

Trail33016442093 TripAdvisor onaylı yorum

Good stay, hospitality and excellent cooperation from the hotel employee Although the hotel is small, its location is excellent in the center of the beautiful city of Marseille, close to the metro, tram, bus station, and shopping places. Thank you

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 686 görüş 8.8/10 Konum
  • 835 görüş 7.6/10 Oda
  • 796 görüş 9.2/10 Hizmet
  • 12 görüş 6.8/10 Wifi
  • 492 görüş 6.9/10 Konfor
  • 409 görüş 8.9/10 Kahvaltı
  • 281 görüş 8.1/10 Hijyen
  • 187 görüş 9.4/10 Otel Ambiyansı

Hizmet sağlayıcı Trustyou

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