梅德斯通大丹犬美居酒店 4 星

客户意见评级 (ALL 评级) 3.9/5 674 评论

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描述

酒店其他优惠

  • 30 minutes by car to Bluewater shopping centre

  • In-house bar & restaurant serving British classics

  • 26 acres of private landscaped gardens

  • Feel Good Health Club with gym, sauna and pool

我们的客房

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酒店位置

梅德斯通大丹犬美居酒店

Hollingbourne, Nr Maidstone
ME17 1RE 梅德斯通
英国

GPS:51.258732, 0.616822

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

The Bar & Brasserie

Come and sample traditional British and internationally inspired cuisine and a selection of fine wines to compliment your meal at The Bar & Brasserie. Enjoy a relaxed atmosphere whether you are sat in the bar area, or at your table.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  3.9/5  674 评论

TripAdvisor 评级  3.5/5  1,899 评论

Terrible experience. The soft loo paper was the highlight of the stay.

Tripadvisor 评级 1.0/5

No_Axe_2_Grind_UK 经 TripAdvisor 认证的评论

Don’t…… Reception staff were pleasant and good, nice welcome. Room is awful. Not clean, in particular the bathroom. However, loo paper is lovely and soft - very pleasant surprise :) Walls are paper thin can hear tv’s in both rooms next door and all ablutions. Not so pleasant. Communal areas not clean, the carpets in the hallways are filthy. Bar and restaurant staff could only have been ruder if they’d told me to @@@@ off when I was trying to order my food. Literally threw a menu at me when I asked for one. Couldn’t / wouldn’t help when I asked to what the veggie options were. Could only get a bottle of sparkling water - no still. No eye contact with me and talking to colleagues all the time rather than focussing on me, the customer. Never seen such a disinterested girl behind the bar. Needless to say the £17 veggie burger failed to live up to its description and was terrible. It it hadn’t been 930 at night after a long drive to get here, I’d have given it them back and gone elsewhere for food. This is the second awful recent experience of Mercure hotels and my last.

Overnight stay

Tripadvisor 评级 5.0/5

E7453XOnickh 商务住宿 - 经 TripAdvisor 认证的评论

Booked this hotel for business. Check-in was easy, and both receptionist staff were helpful and cheerful. My room was on the third floor, and this was warm,clean, and supplied with complimentary coffee tea and a nice touch, a packet of biscuits. OK, the bed was really large, and this restricted some of the room towards the window, but it was so comfy. I had dinner in the restaurant, the food was good and cooked to my liking. I was well looked after by the lovely Alison, who also informed me the breakfast was also good. So to breakfast, eggs cooked as you wish, bacon sausage, mushrooms, beans, hash brown, and to my personal delight, fried bread. A chef after my own heart. A nice added touch was individual milk bottles on the tables for cereal. Car parking is free, and there is plenty of space between vehicles. I'm looking forward to a return Well done Mercure you knocked spots off my previous hotel stay at the Hilton at Silverstone.

Family room which actually fits a family

Tripadvisor 评级 4.0/5

janeebn3 家庭住宿 - 经 TripAdvisor 认证的评论

A rare find - a hotel room with a double and two single beds! As a family of four this is much appreciated. We stayed to attend a nearby wedding. Room was clean, but a bit tired. Good breakfast buffet and swimming pool. The staff were very friendly and helpful. Overall could do with some modernisation, but would stay again due to the room layout and friendly staff.

Thank you for staying with us recently here at Mercure Maidstone Great Danes, it was lovely to host you and your family Jane. Thank you also for your feedback, it is greatly appreciated. We are very please that your stay was great with lots of positives and we look forward to welcoming you back sometime in the future. Kind regards, Steve W Guest Services Supervisor

GREAT HOTEL, GREAT STAFF, GREAT ROOM AND GREAT BREAKFAST

Tripadvisor 评级 5.0/5

alexpage10 经 TripAdvisor 认证的评论

Mine and my wife’s wedding reception was at the Mecure Maidstone Great Danes Hotel on 9th Nov 2024. It was an absolute pleasure and they really looked after us and had such a great time! The room we slept in was spacious and clean. They even put up an extra bed for us in case our son was staying with us without even asking which was such a nice gesture of them :-) breakfast in the morning was IMMENSE! So tasty and amazing amount of options!! The staff were so so friendly and just a pleasure to meet. We will be staying again for sure :D

Thank you for staying with us recently here at Mercure Maidstone Great Danes, it was lovely to host you and your wife Alex for your wedding reception.. Thank you also for your feedback, it is greatly appreciated. We are delighted that your stay was wonderful with lots of positives, all of which will be shared amongst our team. We look forward to welcoming you back sometime in the future perhaps for your first wedding anniversary? Kind regards, Steve W Guest Services Supervisor

Bad experience made good by service manage Nina

Tripadvisor 评级 3.0/5

Scott H 经 TripAdvisor 认证的评论

Had a few issues with our stay but the service manager Nina went above and beyond to resolve our issue thank you soo much looking for to coming back in December. …………………………………………………………………………………………………………………………………………………………………………………..

Thank you for staying with us recently here at Mercure Maidstone Great Danes, it was lovely to host you Scott. Thank you also for your feedback, it is greatly appreciated. We are saddened to hear that you had a bad experience here with us, this is not what we want from our guests. We are however, very pleased that Nina made a great impression upon on and resolved your issue. We look forward to welcoming you back sometime in the future. Kind regards, Steve W Guest Services Supervisor

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其他网络用户评价我们的酒店

  • 453 评论 9.2/10 位置
  • 1,333 评论 5.7/10 房间
  • 1,416 评论 8.5/10 服务
  • 21 评论 4.4/10 上网
  • 638 评论 5.2/10 舒适度
  • 624 评论 5.9/10 食物
  • 622 评论 8.8/10 早餐
  • 492 评论 5.6/10 设施

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