梅德斯通大丹犬美居酒店 4 星

客户意见评级 (ALL 评级) 3.9/5 700 评论

保证最优惠房价
梅德斯通大丹犬美居酒店 - Image 1
梅德斯通大丹犬美居酒店 - Image 2
梅德斯通大丹犬美居酒店 - Image 3
梅德斯通大丹犬美居酒店 - Image 4
Hollingbourne, Nr Maidstone, ME17 1RE 梅德斯通, 英国

描述

酒店其他优惠

  • 30 minutes by car to Bluewater shopping centre

  • In-house bar & restaurant serving British classics

  • 26 acres of private landscaped gardens

  • Feel Good Health Club with gym, sauna and pool

我们的客房

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酒店位置

梅德斯通大丹犬美居酒店

Hollingbourne, Nr Maidstone
ME17 1RE 梅德斯通
英国

GPS:51.258732, 0.616822

电话
传真 +44 161 388 0915

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

The Bar & Brasserie

Come and sample traditional British and internationally inspired cuisine and a selection of fine wines to compliment your meal at The Bar & Brasserie. Enjoy a relaxed atmosphere whether you are sat in the bar area, or at your table.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  3.9/5  700 评论

TripAdvisor 评级  3.6/5  2,090 评论

Good value, comfortable and quiet!

Tripadvisor 评级 5.0/5

HeatherS2353 经 TripAdvisor 认证的评论

Good value, comfortable and quiet! We attended a Christmas Party and stayed the night. The room was clean, comfortable and quiet. Staff were very friendly and polite even giving us hot chocolate to take to bed. Evening meal was also good. I would say the hall ways could do with a deep clean and / or decorated. Lovely range of breakfast food! Good value.

Dear Heather, Thank you very much for taking the time to share your detailed feedback. I am delighted to hear that you enjoyed your Christmas Party stay with us and found your room clean, comfortable, and quiet. It’s lovely to know that our team made you feel welcome and that the hot chocolate was a nice touch before bedtime. I’m also pleased that you enjoyed both the evening meal and the wide range of breakfast options, and that you felt the stay offered good value overall. Thank you also for your constructive comments regarding the hallways. We genuinely appreciate this feedback, as it helps us identify areas where improvements can be made, and your comments have been shared with the relevant teams for review. We hope to have the pleasure of welcoming you back again in the future. Kind regards, Nina Djemal Guest Service Manager

good

Tripadvisor 评级 5.0/5

Sarah G 经 TripAdvisor 认证的评论

went here with my friends and the hotel was amazing and very acomdating and nina at reception was amazing very very helpful. only thing is mantinece in the room needs much attention radiators neef bleeding ventilation does not work

Dear Sarah, Thank you very much for taking the time to share your feedback. I am delighted to hear that you enjoyed your stay with your friends and found the hotel amazing and very accommodating. It is especially lovely to know that Nina at Reception made such a positive impression and was very helpful during your visit — your kind words truly mean a lot. Thank you also for highlighting the maintenance issues in the room. I am sorry to hear about the radiator and ventilation concerns. Please be assured that your comments have been shared with our Maintenance Team so these matters can be reviewed and addressed, as guest comfort is extremely important to us. We truly appreciate your honest feedback and hope to welcome you back again in the future, where we can provide an even better experience. Kind regards, Nina Djemal Guest Service Manager

Boxing day carvery

Tripadvisor 评级 5.0/5

Lisa P 经 TripAdvisor 认证的评论

We have just returned home after a fantastic boxing day carvery. Everything from beginning to end was fabulous. The staff were polite & helpful. The food was mouthwateringly delicious. We were made to feel welcome & at no time did we feel rushed to go. Will definitely be back next year

Dear Lisa, Thank you so much for your wonderful feedback. We are delighted to hear that you had such a fantastic Boxing Day carvery with us and that everything from start to finish was fabulous. It’s lovely to know you found our team polite and helpful, felt truly welcome, and were able to relax and enjoy your time without feeling rushed. We are especially pleased that you enjoyed the food and found it mouthwateringly delicious — I will be sure to share your kind comments with our kitchen and service teams, who will be thrilled. Thank you again for choosing to spend Boxing Day with us. We look forward to welcoming you back next year. Kind regards, Nina Djemal Guest Service Manager

Great staying at the hotel

Tripadvisor 评级 4.0/5

Olivier D 经 TripAdvisor 认证的评论

Good séjour at the hotel Unfortunately the sauna was out of action at the women changing room and we haven’t been told before traveling to the hotel, my partner was looking forward to use it as she has a back problem. Other than that good facilities such as swimming pool and steam room.

Dear Guest, Thank you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed your stay and made good use of our facilities, particularly the swimming pool and steam room. I am very sorry to learn that the sauna in the women’s changing room was out of action during your visit, and that this was not communicated to you prior to your arrival. I completely understand how disappointing this must have been, especially as your partner was looking forward to using it to help with her back problem. Please accept our sincere apologies for the inconvenience caused. Your comments have been shared with the leisure and management teams so we can review both the issue itself and how we communicate any facility closures to our guests. We truly appreciate your understanding and hope to have the opportunity to welcome you back in the future for a more enjoyable and complete experience. Kind regards, Nina Djemal Guest Service Manager

Works Christmas Do!

Tripadvisor 评级 5.0/5

Sam R 经 TripAdvisor 认证的评论

Christmas works party - welcome arrival drink, excellent as I don’t drink Prosecco or beer, but Caitlin and Leo were brilliant at offering buzz fizz or orange juice as an alternative. Caitlin was amazing; extremely helpful and attentive throughout the evening with our party, including allergies and special dietary requirements as requested. We all had a wonderful evening, with good food, a brilliant DJ who got the room dancing and great memories of another Christmas party. I’m sure we’ll be back next year. Thank you

Dear Sam, Thank you so much for taking the time to share such wonderful feedback about your Christmas works party with us. I am delighted to hear that you enjoyed the welcome arrival drink and that Caitlin and Leo were able to offer suitable alternatives such as Buzz Fizz and orange juice. It’s great to know their thoughtfulness helped make you feel included from the very start of the evening. Your special praise for Caitlin is truly appreciated. I am thrilled to hear how attentive and helpful she was throughout the night, particularly in supporting your party with allergies and special dietary requirements. This is exactly the level of care and service we strive to provide, and I will be sure to pass on your kind words to her and the wider team. It is also lovely to know that you enjoyed the food, the atmosphere, and the DJ, and that the evening created such great memories for your group. We are delighted that your Christmas celebration was a success. Thank you again for choosing Mercure Maidstone for your festivities. We very much look forward to welcoming you back again next year. Kind regards, Nina Djemal Guest Service Manager

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其他网络用户评价我们的酒店

  • 562 评论 9.4/10 位置
  • 1,527 评论 5.5/10 房间
  • 1,751 评论 8.8/10 服务
  • 15 评论 8/10 上网
  • 724 评论 5.3/10 舒适度
  • 720 评论 9.1/10 早餐
  • 603 评论 5.2/10 设施
  • 591 评论 5.4/10 清洁度

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