Mercure Maidstone Great Danes Hotel 4 gwiazdki

Ocena klientów (Ocena ALL) 3.9/5 Liczba opinii: 663

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Mercure Maidstone Great Danes Hotel - Image 1
Mercure Maidstone Great Danes Hotel - Image 2
Mercure Maidstone Great Danes Hotel - Image 3
Mercure Maidstone Great Danes Hotel - Image 4
Hollingbourne, Nr Maidstone, ME17 1RE MAIDSTONE, United Kingdom

Opis

O hotelu

  • 30 minutes by car to Bluewater shopping centre

  • In-house bar & restaurant serving British classics

  • 26 acres of private landscaped gardens

  • Feel Good Health Club with gym, sauna and pool

Nasze pokoje

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Lokalizacja hotelu

Mercure Maidstone Great Danes Hotel

Hollingbourne, Nr Maidstone
ME17 1RE MAIDSTONE
United Kingdom

Pozycja GPS:51.258732, 0.616822

Telefon
Faks +44 161 388 0915

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

The Bar & Brasserie

Come and sample traditional British and internationally inspired cuisine and a selection of fine wines to compliment your meal at The Bar & Brasserie. Enjoy a relaxed atmosphere whether you are sat in the bar area, or at your table.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  3.9/5  Liczba opinii: 663

Ocena TripAdvisor  3.6/5  Liczba opinii: 2 013

Great staff

Ocena na stronie TripAdvisor 5.0/5

Y3550GVemmak Opinia zatwierdzona w TripAdvisor

What a hectic night, Nina was fantastic on the reception on the bar! Thanks to Rocco for bringing the bags and Abby for helping with the food, you guys seriously need to stock up on drinks for big events if your staff weren’t so good I would have left a complaint!

Dear Emma, Thank you for your honest and kind feedback! We're so pleased to hear that Nina, Rocco, and Abby made such a positive impression during what sounds like a very busy night. They’ll be thrilled to know their efforts didn’t go unnoticed. We really appreciate your patience and your understanding—it’s clear our team made all the difference. Your comments about drink stock during big events are noted and will be shared with the relevant team to help us improve moving forward. We hope to welcome you back again soon! Guest Service Manager

Poor service, not prepared, ran out of food, what was left was rubbish

Ocena na stronie TripAdvisor 1.0/5

789desd Opinia zatwierdzona w TripAdvisor

Came 14th for Group Basketball awards. Unbelievable how slow they were at serving drinks. With around 300 people, I knew it wasn't going to go well on first impressions. Hotel is really run down, can't understand how the room didn't have enough seating for the party size. The buffet? Ran out of food, condiments, burgers, rolls which was dreadful, poor quality cheap hotdogs and stale rolls were all that was left. One small line of tables, set up to serve everyone from. In summary 'Not a clue', don't bother it's not worth it.

Dear Guest, Thank you for sharing your feedback. We're sorry to hear that your experience during the Group Basketball Awards event did not meet your expectations. We understand how important it is for events of this size to run smoothly, and we’re disappointed to hear that aspects of the evening fell short for you. Your comments regarding service speed, food availability, and overall setup have been noted and will be shared with the relevant teams to review and learn from. We genuinely appreciate your input, as it helps us identify areas where we can do better for future events.

Restaurant

Ocena na stronie TripAdvisor 4.0/5

jennysT7386IC Opinia zatwierdzona w TripAdvisor

Waiter Jack was courteous, nicely confident and efficient. Pujan and team, Mae, Siya and Niamh were all great too. An easy, comfortable meal.

Dear Jenny, Thank you for your lovely feedback! We're so pleased to hear that Jack provided courteous and confident service, and that Pujan, Mae, Siya, and Niamh also helped make your dining experience enjoyable. It's great to know your meal was easy and comfortable—we'll be sure to share your kind words with the team. We hope to welcome you back again soon! Warm Regards Nina D-Guest Service Manager

Mercure stay

Ocena na stronie TripAdvisor 5.0/5

Paul V Opinia zatwierdzona w TripAdvisor

Great bar service. Niamh & good food Fabulous breakfast & served from 6.30 am 👍Reception staff really friendly & rooms nice & clean

Dear Guest, Thank you for your wonderful feedback! We're so glad you enjoyed the great bar service from Niamh, the good food, and our fabulous early breakfast starting at 6:30 am. It's also lovely to hear that our reception team made you feel welcome and that you found the rooms clean and comfortable. We really appreciate your kind words and look forward to welcoming you back soon! Warm Regards Nina D-Guest Service Manager

Thank you Friends

Ocena na stronie TripAdvisor 5.0/5

Ting C Opinia zatwierdzona w TripAdvisor

I’m leisure member come often to hotel. Ali serve me and my friend we had some dinner was delicious.. belly bits and taco very nice … Thank you everyone who look after us lovely place and garden beautiful……💖💖💖💖💖💖💖💖💖💖💖💖💖💖💖💖💖

Dear Tina, We’re so happy to hear that you and your friend enjoyed dinner with Ali’s excellent service — those belly bits and tacos are definitely crowd-pleasers! It’s wonderful to know you appreciate our beautiful gardens and the care from the whole team. We look forward to welcoming you back again soon for more great times! 💖🌸 Warm Regards Nina D-Guest Service Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 509 Liczba opinii 9.4/10 Lokalizacja
  • 1 484 Liczba opinii 5.6/10 Pokój
  • 1 562 Liczba opinii 8.8/10 Obsługa
  • 14 Liczba opinii 6.4/10 Internet
  • 715 Liczba opinii 5.2/10 Komfort
  • 707 Liczba opinii 9.1/10 Śniadanie
  • 699 Liczba opinii 6.3/10 Jedzenie
  • 551 Liczba opinii 5.8/10 Czystość

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