Mercure Tunbridge Wells Hotel 4 gwiazdki

Ocena klientów (Ocena ALL) 4.1/5 Liczba opinii: 968

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8 Tonbridge Road, Pembury, TN2 4QL TUNBRIDGE WELLS, United Kingdom

Opis

O hotelu

  • 8 fully-equipped meeting rooms for up to 130 guests

  • 18th Century Georgian oast house with original features

  • Nearby landmarks include Tunbridge Wells and Hever Castle

Nasze pokoje

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Lokalizacja hotelu

Mercure Tunbridge Wells Hotel

8 Tonbridge Road, Pembury
TN2 4QL TUNBRIDGE WELLS
United Kingdom

Pozycja GPS:51.146079, 0.311925

Telefon
Faks +44 161 388 0915

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

THE MALLOWS

Zdjęcie nieumowne

The Arts Restaurant offers traditional and internationally inspired cuisine, delicious desserts and a selection of fine wines to compliment your meal. You will find individually styled surroundings which offer a relaxed atmosphere.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.1/5  Liczba opinii: 968

Ocena TripAdvisor  3.5/5  Liczba opinii: 1 648

Great service!

Ocena na stronie TripAdvisor 3.0/5

kirafl0wer Friends getaway - Opinia zatwierdzona w TripAdvisor

My friend stayed with you and I joined her for dinner.. I can only comment on that! The restaurant wasn’t overly busy and to be honest the food wasn’t fabulous (we were compt drinks due to the humour being left of the sharing platter… and didn’t taste great when it arrived!) Complimentary drinks much appreciated The staff however (Holly and Sonny) were absolutely brilliant! Customer service 10/10… Polite.. professional and friendly! 🩷

Dear kirafl0wer, Thank you for sharing your feedback with us! I’m pleased to hear that Holly and Sonny’s excellent service made a positive impression on your dining experience—they’ll be thrilled to know their friendly and professional approach stood out. While I’m sorry to hear that the meal didn’t fully meet expectations, it’s great to know that our team’s attentive service helped make up for it, and I’ll be sure to share your comments with our kitchen team as well. Thank you again for dining with us, and we hope to welcome you and your friend back for an even better experience soon. Kind regards John Mitchell Operations Manager

Quality stay.

Ocena na stronie TripAdvisor 5.0/5

Tom M Opinia zatwierdzona w TripAdvisor

Lovely service- young lady checked me in (blonde hair) very pleasant and friendly. Was very welcoming. Strong start to my stay. Quality customer service from Tim and Tom. Good laugh and provided me with plenty of information on the menu options. Nice to see staff engaging in conversation with customers and making people feel welcome. Good honest and down to earth staff. Great to see 👍🏼 Would strongly recommend to others.

Dear tommJ8826QH, Thank you for such a thoughtful review! We’re thrilled to hear that our team made a strong impression on you from the start, and it’s great to know that the warm welcome from our reception and the excellent service from Tim and Tom helped make your stay enjoyable. Our team takes pride in creating a welcoming, down-to-earth atmosphere, and it’s wonderful to see that reflected in your experience. We truly appreciate your recommendation and look forward to welcoming you back for another memorable stay. Kind regards John Mitchell Operations Manager

A nice stay

Ocena na stronie TripAdvisor 5.0/5

Michael M Opinia zatwierdzona w TripAdvisor

Nice & spacious room. Food was was very good. The staff are very friendly especially Tom. Car parking is free once you enter your vehicle details into the computer at reception ......................................................

Dear M940DDmichaelm, Thank you for your kind review! We’re delighted to hear that you enjoyed your spacious room and had a great dining experience with us. It’s also wonderful to know that our friendly team, especially Tom, helped make your stay memorable. We’re glad you found the car parking convenient—our reception team is always here to assist with the registration process to make things as easy as possible. We look forward to welcoming you back for another enjoyable visit. Kind regards John Mitchell Operations Manager

Lovely staff.

Ocena na stronie TripAdvisor 3.0/5

catherine o Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

The hotel is quite tired but the staff are lovely and the food great. My steak was cooked perfectly. Staff are attentive and helpfully moved my room when the window wouldn’t shut. Rooms are clean and tidy and comfortable. WiFi works well too.

Dear catherine o, Thank you for sharing your experience with us. We’re delighted to hear that our team made such a positive impression and that you enjoyed your perfectly cooked steak! It’s also great to know that our team was able to assist promptly by moving your room when you had an issue with the window. We appreciate your feedback on the condition of the hotel and are glad that the cleanliness, comfort, and reliable WiFi met your expectations. Your comments are valuable to us as we work to maintain and enhance the guest experience. We look forward to welcoming you back for another enjoyable stay. Kind regards John Mitchell Operations Manager

One night only by surprise

Ocena na stronie TripAdvisor 4.0/5

Thomas H Opinia zatwierdzona w TripAdvisor

Food, service very good lovely people very friendly and knowledgeable about everything menu is nice for the bar and restaurant is great loads to choose from, Tim, Tom, viktoria (reception) and Tina (bar) great people always available to help and have a chat 🥰👍

Dear C9851Slthomash, Thank you for your wonderful feedback. We’re thrilled to hear that you enjoyed your surprise stay and found the food, service, and atmosphere so welcoming. It’s fantastic to know that our team—Tim, Tom, Viktoria, and Tina—made such a positive impression and added to your experience with their friendly, helpful approach. We’re delighted you appreciated the menu options in the bar and restaurant, and we look forward to welcoming you back for another enjoyable visit. Kind regards John Mitchell Operations Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 303 Liczba opinii 8.4/10 Lokalizacja
  • 1 099 Liczba opinii 6/10 Pokój
  • 1 140 Liczba opinii 8.5/10 Obsługa
  • 10 Liczba opinii 5.1/10 Internet
  • 487 Liczba opinii 5.8/10 Czystość
  • 431 Liczba opinii 7.9/10 Śniadanie
  • 285 Liczba opinii 4.6/10 Klimat
  • 252 Liczba opinii 4/10 Udogodnienia

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Tunbridge Wells - wszystkie nasze hotele

Minimalna, szacunkowa cena za 1 noc dla 1 osoby w danej kategorii cenowej pokoju, bez usług dodatkowych, bez śniadania. Odpowiada najniższej cenie zwykłej obejmującej wszystkie podatki (Niektóre podatki należy opłacić po przybyciu do hotelu (np. podatek turystyczny) zgodnie z obowiązującymi przepisami lokalnymi.) w danym obiekcie, dostępnej danego dnia na stronie https://all.accor.com/, za pobyt na jedną noc rozpoczynający się w ciągu kolejnych 20 dni. Cena zmienna uzależniona od okresu i dostępności. Cena jest gwarantowana tylko w momencie rezerwacji. Opłaty za wszystkie rezerwacje (zagraniczne) dokonywane są w walucie kraju, w którym znajduje się hotel. Gwarantowana jest tylko kwota potwierdzona podczas rezerwacji w walucie kraju, w którym znajduje się hotel. Szacunkowa wysokość opłaty w Twojej walucie może zostać wskazana, ale nie stanowi ona ceny umownej. W momencie płatności Twój bank może obciążyć Cię opłatami bankowymi i/lub opłatami za przewalutowanie.