Mercure Tunbridge Wells Hotel 4 gwiazdki

Ocena klientów (Ocena ALL) 4.1/5 Liczba opinii: 982

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8 Tonbridge Road, Pembury, TN2 4QL TUNBRIDGE WELLS, United Kingdom

Opis

O hotelu

  • 8 fully-equipped meeting rooms for up to 130 guests

  • 18th Century Georgian oast house with original features

  • Nearby landmarks include Tunbridge Wells and Hever Castle

Nasze pokoje

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Lokalizacja hotelu

Mercure Tunbridge Wells Hotel

8 Tonbridge Road, Pembury
TN2 4QL TUNBRIDGE WELLS
United Kingdom

Pozycja GPS:51.146079, 0.311925

Telefon
Faks +44 161 388 0915

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

THE MALLOWS

Zdjęcie nieumowne

The Arts Restaurant offers traditional and internationally inspired cuisine, delicious desserts and a selection of fine wines to compliment your meal. You will find individually styled surroundings which offer a relaxed atmosphere.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.1/5  Liczba opinii: 982

Ocena TripAdvisor  3.5/5  Liczba opinii: 1 674

Very enjoyable afternoon tea at the Mercure hotel. Hats off to Holly!

Ocena na stronie TripAdvisor 5.0/5

Eve J Opinia zatwierdzona w TripAdvisor

We had afternoon tea at Mercure in Tonbridge. The staff were exceptional, in particular HOLLY who was friendly, welcoming and attentive. She actually made our experience there most enjoyable. The Tea was very nice and lots of it and tge surroundings very pleasant.

Dear 868evej, Thank you for your kind words about your afternoon tea experience at Mercure Tunbridge Wells Hotel. We’re delighted to hear that you had such an enjoyable time and that Holly’s friendly and attentive service made your visit extra special. It’s great to know you appreciated the plentiful tea, delicious offerings, and the pleasant surroundings. Your feedback means a lot to us, and we’ll be sure to pass on your lovely comments to Holly and the rest of the team. We look forward to welcoming you back for another delightful experience in the future. Kind regards John Mitchell Operations Manager

Average

Ocena na stronie TripAdvisor 3.0/5

GF101256 Opinia zatwierdzona w TripAdvisor

Average 3 star hotel, not 4. First impression was the carpet in the communal hallways were very dirty. The room is cleaned to a good enough standard but not spotless (dusty lamps etc). Staff polite, solved a problem I had quickly. Rooms and building very dated. Bed was large and comfortable, had a good night sleep apart from you can hear everything in the corridors. Tea, coffee and biscuits in the room is a nice touch. Cannot comment on the bar/restaurant area, didn’t use as they had a large Christmas party happening. Parking free onsite was easy. I would stay again if I just need a bed for the night in the area, as the pricing is reasonable.

Dear GF101256, Thank you for sharing your honest feedback about your recent stay at Mercure Tunbridge Wells Hotel. We appreciate you taking the time to highlight both the positives and areas where we can improve. We’re pleased to hear you found our team polite and helpful, and that you enjoyed a comfortable night’s sleep in your spacious bed. It's great to know the complimentary tea, coffee, and biscuits, as well as the convenience of free onsite parking, added to your experience. We’re sorry to hear that certain aspects of your stay, such as the cleanliness of the communal areas and the dated decor, did not meet your expectations. Your comments have been shared with the relevant teams to ensure we address these concerns and improve the experience for future guests. We’re glad to know you would consider staying with us again for a convenient and reasonably priced option in the area. We hope to welcome you back and provide an even better experience next time. Kind regards John Mitchell Operations Manager

Afternoon tea

Ocena na stronie TripAdvisor 5.0/5

emma h Rodziny - Opinia zatwierdzona w TripAdvisor

Had afternoon tea for a birthday celebration was really nice, Holly looked after us and made it a really good experience, will be back in the future for sure, scones and cakes where really nice, along with a complimentary glass of Prosecco, very enjoyable.

Dear emma h, Thank you for sharing such lovely feedback about your afternoon tea experience at Mercure Tunbridge Wells Hotel. We’re delighted to hear that your birthday celebration was enjoyable and that Holly made it extra special for you. It’s wonderful to know you loved the scones, cakes, and the complimentary glass of Prosecco – we’re so pleased they added to the occasion. We look forward to welcoming you back in the future for more memorable moments. Thank you for choosing us to celebrate such a special day. Kind regards John Mitchell Operations Manager

The team are the best

Ocena na stronie TripAdvisor 5.0/5

Journey13858513457 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

The team are wonderful here. Even a late arrival doesn’t phase them. They couldn’t be more helpful or friendlier. This is my 3 stay at the hotel and it has been the same every time. They are always friendly. I would recommend a stay here any time.

Dear Journey13858513457, Thank you so much for your kind feedback and for choosing Mercure Tunbridge Wells Hotel for your stays. We're thrilled to hear that our team consistently provides you with a warm and helpful experience, even during late arrivals. It’s wonderful to know that your visits have been enjoyable each time, and we truly appreciate your recommendation. Your loyalty and kind words mean a great deal to us, and we can’t wait to welcome you back for your next stay. Kind regards John Mitchell Operations Manager

Great Service outstanding people

Ocena na stronie TripAdvisor 5.0/5

Ray H Opinia zatwierdzona w TripAdvisor

Excellent service and friendly reception especially from Athul who was outstanding. The meal was perfectly presented and excellent value for money. Will definitely use this restaurant again on my future visits. Well done everyone and keep up the good work.

Dear rayhZ8118PE, Thank you for taking the time to share such fantastic feedback about your experience at Mercure Tunbridge Wells Hotel. We're delighted to hear that you received excellent service and found our team to be so welcoming. Athul will be thrilled to know that his outstanding service made such a positive impression. It's also wonderful to hear that you enjoyed your meal and felt it was beautifully presented and great value for money. Your kind words mean a lot to our team, and we look forward to welcoming you back on your future visits. Kind regards John Mitchell Operations Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 327 Liczba opinii 8.7/10 Lokalizacja
  • 1 150 Liczba opinii 6.3/10 Pokój
  • 1 208 Liczba opinii 8.7/10 Obsługa
  • 11 Liczba opinii 6.7/10 Internet
  • 509 Liczba opinii 6.1/10 Czystość
  • 453 Liczba opinii 8/10 Śniadanie
  • 296 Liczba opinii 4.8/10 Klimat
  • 258 Liczba opinii 4.2/10 Udogodnienia

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