Mercure Perth Hotel 3 estrelas

Classificação clientes Avis (Classificação ALL) 4.0/5 432 comentários

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Descrição

Extras do hotel

  • The Brasserie Restaurant serves international cuisine

  • The Kinnoull suite accommodates up to 120 guests

  • Converted 15th century watermill with unique features

  • Free on-site car park for guests

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Localização do hotel

Mercure Perth Hotel

West Mill Street
PH1 5QP PERTH
Reino Unido

GPS:56.397455, -3.436108

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Estacionamento
  • Restaurante
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião
  • Serviço de quartos

THE BRASSERIE

A equipe profissional e simpática do hotel garante que os pratos do menu do The Grill sejam servidos do jeito que você gosta. Solicite o chá da tarde com bolinhos e lanches tentadores do menu do lounge ou aproveite o serviço de quarto disponível 24 horas.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

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Classificação ALL  4.0/5  432 comentários

Classificação no TripAdvisor  3.5/5  1.561 comentários

Amazing staff! Nothing is too much

Classificação TripAdvisor 5.0/5

Allan W Avaliação certificada TripAdvisor

We arrived at the hotel to be greeted by Kerri with a big smile on her face, nothing was too much for her and she also had great recommendations where we could have a drink, we were served at the bar from the lovely Diana who was super cheery and held good conversation we went to the restaurant and met Bharath what a delightful gentlemen he is too! Rooms are a little dated and in need of an upgrade but the staff certainly make the stay

Dear Guest, Thanks for taking the time to leave us a review! We are glad to read you enjoyed your stay at the hotel with special mention to Kerri! We hope to welcome you back again soon. Kind Regards, Team Mercure Perth Scotland

Great staff

Classificação TripAdvisor 5.0/5

les s Avaliação certificada TripAdvisor

Very much enjoyed the experience, Diana at the bar was an absolute joy! Rooms were a bit dated but I don’t go on holiday to sit in a hotel room. Perth is also a lovely place too, lots to do, many bars to enjoy, great entertainment, wonderful brass band scene!

Dear Guest, Thanks for taking the time to leave us a review! We are glad to read you enjoyed your stay at the hotel with special mention to Diana! We hope to welcome you back again soon. Kind Regards, Team Mercure Perth Scotland

Nice but dated hotel

Classificação TripAdvisor 3.0/5

comex1984 Romântica - Avaliação certificada TripAdvisor

Stayed for one night for a function, nice reception and bar area, unfortunately the hotel is let down by the rooms, felt like we were back in the 80’s, no complaints about cleanliness but seriously need to be updated. Function suite was nice with friendly staff, one plus was the lovely breakfast, could be a fantastic hotel if rooms were updated.

Dear Comex1984, Thanks for taking the time to leave us a review! We are glad to read you enjoyed your time at the hotel! We will pass onto our maintenance team to look into this. We hope to welcome you back again soon. Kind Regards, Team Mercure Perth Scotland

Dreckiges Zimmer und unfreundliches, inkompetentes Personal.

Classificação TripAdvisor 1.0/5

Lily S Avaliação certificada TripAdvisor

Unser Zimmer war bereits als wir es bekommen haben dreckig und ich bin direkt an die Rezeption um mich zu beschweren. Daraufhin bekam ich lediglich die Antwort dass das Reinigungspersonal bereits aus dem Haus sei und Sie keine Möglichkeiten haben es zu ändern. Wir haben uns dann darauf geeinigt dass das Zimmer am nächsten Tag sauber gemacht wird solange wir weg sind. Ich habe meine Zimmernummer an der Rezeption angegeben und am nächsten Morgen nochmal nachgefragt ob Sie es auf dem Schirm haben. Die Dame am Empfang bestätigte mir dass Sie die Zimmernummer hat und Bescheid weiß dass es sauber gemacht werden soll. Als wir jedoch Abends wieder im Hotel ankamen fanden wir kein sauberes Zimmer vor. Es wurde nicht gesaugt, das Bett wurde nicht gemacht, das Bad nicht geputzt und der gleiche Dreck war noch da. Daraufhin bin ich direkt zur Rezeption und habe mich beschwert dass es in einem drei Sterne Hotel nicht sein kann dass nicht ordentlich geputzt wird zumal mir dreimal versichert wurde dass es sauber gemacht wird während wir unterwegs sind. Die Ausrede die ich bekam war dass wir ein Schild an unsere Tür hätten hängen sollen, dass wir wollen dass es sauber gemacht wird. Und das, obwohl Sie die Zimmernummer notiert hatten und eindeutig klar war, dass es gereinigt werden soll. Da wir auf einer Rundreise in Schottland sind und wir das Hotel nicht selber gebucht haben, sind wir dann die zweite Nacht im Hotel geblieben aber hätte ich es selbst gebucht, wäre ich direkt in ein anderes Hotel gezogen. Ich kann nur davon abraten in dieses Hotel zukommen und sein Geld hier auszugeben. Man hätte denken können, dass Sie das Zimmer nach mehrmaliger Rückmeldung sauber machen aber dass scheint offenbar sehr schwierig zu sein. Das Personal hat sich nur rausgeredet und war der Meinung dass es nicht Ihr Job sei danach zu schauen, dass die Zimmer sauber sind. Ich hoffe meine Rezension hilft einigen weiter und dass Ihnen dieser Albtraum erspart bleibt. Zudem hoffe ich, dass Explore Europe ein neues Hotel für seine Reisegäste findet.

Dear Lily, I'm truly sorry to hear about your disappointing experience with the hotel's cleanliness and service during your stay in Scotland. It's disheartening when a hotel fails to meet even the most basic expectations of cleanliness and responsiveness to guest concerns. Your frustration is completely understandable, especially when you had taken the time to inform the staff of your issues over your stay. Your feedback and review is helpful to us and it's crucial for us to be aware of such issues to make necessary improvements. I hope your future travel experiences are enjoyable. Thank you for sharing your feedback, which is valuable to us at the hotel. Kind Regards, Operations Manager - Mercure Hotel Perth, Scotland

Boa opção

Classificação TripAdvisor 3.0/5

danis693 Avaliação certificada TripAdvisor

Este hotel é uma boa opção de hospedagem para quem se aventura pelo interior da Escócia. A região não tem muitos hotéis, apenas bed&bathroons. Não me aventuro com esses... Quarto confortável, equipe atenciosa e estacionamento incluído.

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 569 comentários 9.4/10 Localização
  • 873 comentários 4.6/10 Quarto
  • 1.071 comentários 9.3/10 Serviço
  • 34 comentários 2.7/10 Wifi
  • 337 comentários 8/10 Café da manhã
  • 328 comentários 4.3/10 Atmosfera
  • 307 comentários 5.3/10 Limpeza
  • 305 comentários 3.8/10 Comodidades

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