美居利文斯顿酒店 3 星

客户意见评级 (ALL 评级) 4.0/5 650 评论

保证最优惠房价
美居利文斯顿酒店 - Image 1
美居利文斯顿酒店 - Image 2
美居利文斯顿酒店 - Image 3
美居利文斯顿酒店 - Image 4
Almondview, Livingston, EH54 6QB 爱丁堡, 英国

描述

酒店其他优惠

  • In-house restaurant serving international and British classics

  • Next to Livingston Designer Outlet (Scotland's largest designer outlet)

  • Edinburgh Airport and two rail stations nearby

  • Complimentary on-site parking for all guests

我们的客房

Take advantage of our Flight + Hotel offers

Discover
Discover

酒店位置

美居利文斯顿酒店

Almondview, Livingston
EH54 6QB 爱丁堡
英国

GPS:55.88556, -3.505529

电话
传真 +44 161 388 0915

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 餐厅
  • 轮椅可通行
  • 无线网络
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

THE BRASSERIE

非合约照片

The Brasserie offers traditional and internationally inspired cuisine, delicious desserts and a selection of fine wines to compliment your meal. In a relaxed atmosphere for an enjoyable dining experience.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.0/5  650 评论

TripAdvisor 评级  3.6/5  1,002 评论

Lewis host

Tripadvisor 评级 4.0/5

Z6353HXcharlesg 经 TripAdvisor 认证的评论

Lewis couldnt do enough to help us on our stat. Thank you for this. The hotel itself has average food and adequate accommodate. Lewis Brightened the stay!

Mercure Livingston

Tripadvisor 评级 4.0/5

ian w 经 TripAdvisor 认证的评论

Hotel was nice, restaurant and breakfast was good just the bar at night needed attention. Night after night with the less than experienced bar people trying to serve a pint. Out of the 4 larger's available I ended up drinking a short. £7 a pint.

Dear Guest, Thankyou for your positive feedback regarding our breakfast and restaurant meals. We appreciate your comments regarding the bar and will take them into consideration for future improvements. Best regards Mercure Livingston Hotel

Great breakfast

Tripadvisor 评级 5.0/5

Caroline T 经 TripAdvisor 认证的评论

Just had breakfast at Mercure, staff were lovely and very friendly, food was lovely, great choice, Sophie and Nathan on reception were very friendly and helpful, would highly recommend.

Dear Caroline, We very much appreciate your comments regarding your stay at the Mercure Livingston Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire Williamson

Made working away a pleasure

Tripadvisor 评级 5.0/5

richard l 经 TripAdvisor 认证的评论

Amazing staff extremely friendly especially Rebecca on reception couldn't do enough for us food was great and the two course deal was great value and the staff in restaurant was very helpful and pleasant

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Livingston Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire Williamson

Inexperienced Staff

Tripadvisor 评级 1.0/5

Journey557317 Couples - 经 TripAdvisor 认证的评论

After arriving at 3.20am due to our flight being delayed, we kindly asked for a later checkout at 12 instead of the 11am as we had previously had before. To be told by 2 boys on reception that it would cost us an additional £50.00 I asked if he was joking as this was outrageous and he said no that it had changed. No free late check outs anymore. This was the tall boy with long hair doing the talking. I think called Daniel. I told him to forget it and that I wasn’t happy especially arriving so late and only looking for a longer lie in. We then had the cleaner knock us up at 9.40am in the morning trying to get in to clean. Left the hotel at 11am and spoke to a lovely girl Caitlin who said that the charge should not have been £50.00 there is actually a note in your room to say that they will do there best to arrange a late check out when asked. After leaving such a good review back on 7th September it just shows if you don’t have the right staff on front desk who don’t know what they are talking about you will lose your loyal guests. Maybe the young boy needs training again how to speak and mange guests when they arrive.

Dear Guest, Thank you for taking the time to share your feedback regarding your recent experience at Mercure Livingston Hotel. I sincerely apologise for the inconvenience you faced upon your late arrival and the confusion surrounding the late checkout policy. It is our goal to provide a seamless and enjoyable experience for all of our guests, and I regret that we fell short during your stay. Regarding the late checkout request, I understand how frustrating it can be to receive inconsistent information. Our team is committed to ensuring that every guest feels welcomed and informed, and your feedback highlights an area where we need to improve. I also apologise for the disturbance caused by the housekeeping staff, as we strive to maintain a balance between providing service and respecting our guests' privacy. We appreciate your loyalty and your constructive comments, which will be addressed with the team to enhance our guest services. Thank you once again for your understanding, and we hope to welcome you back for a more pleasant experience in the future. Best regards, Mercure Livingston Hotel

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 514 评论 9.2/10 位置
  • 978 评论 6.4/10 房间
  • 1,245 评论 9.1/10 服务
  • 68 评论 2.2/10 上网
  • 439 评论 7.3/10 清洁度
  • 384 评论 3.5/10 氛围
  • 361 评论 7.7/10 早餐
  • 305 评论 2.5/10 设施

支持方 Trustyou

我们在附近的其他酒店

我们位于 爱丁堡 的所有酒店