メルキュールリビングストンホテル 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.0/5 583 件のレビュー

メルキュールリビングストンホテル - Image 1
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メルキュールリビングストンホテル - Image 3
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説明

ホテルのその他の情報

  • In-house restaurant serving international and British classics

  • Next to Livingston Designer Outlet (Scotland's largest designer outlet)

  • Edinburgh Airport and two rail stations nearby

  • Complimentary on-site parking for all guests

当ホテルの客室

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Discover

ホテル所在地

メルキュールリビングストンホテル

Almondview, Livingston
EH54 6QB エディンバラ
イギリス

GPS:55.88556, -3.505529

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

THE BRASSERIE

非契約写真

The Brasserie offers traditional and internationally inspired cuisine, delicious desserts and a selection of fine wines to compliment your meal. In a relaxed atmosphere for an enjoyable dining experience.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.0/5  583 件のレビュー

トリップアドバイザーの評価  3.5/5  937 件のレビュー

Could be better

トリップアドバイザーの評価 2.0/5

morris f トリップアドバイザー認証口コミ

2nd time at this hotel visited last year and at hotel just now big different in a year booked an upgraded room but it was damp paper coming off walls etc not worth 100 and 25 pounds a night food a lot worse than only plus point staff still very good but needs updated noticed a big difference in a year

Disappointing

トリップアドバイザーの評価 3.0/5

Alison N トリップアドバイザー認証口コミ

Arranged a works festive dinner for 17 people which was held in a private room. Just like others the décor could do with being brought into the 20th centaury. The room itself had 2 ceiling decorations the table was set with some Christmas candles n tinsel with the usual crockery and glasses. What was disappointing was one the windows was not cover by curtains but an old piece of net which had seen better days. The food on the whole was good but the service unfortunately was not. We never received any drinks until after the starters had arrived the drinks glasses not in use were not removed from the table neither was the side plates which were on the table until we left. Trying to get additional rounds of drinks also proved difficult I just don't think that they had enough staff in to be able to cope with the service between our function and other customers elsewhere in the hotel. Staff who were working were very pleasant and did what they could to accommodate our function. We had paid extra to have tea / coffee and mince pies and although the drinks arrived no mince pies. I did however get what I had paid extra for them back.

Dear alisonnW3161B, Thankyou for your feedback, all of which is greatly appreciated and shared with the team so that going forward improvements can be made where necessary. Regards Jillian Leven Mercure Livingston

食事と従業員は素晴らしい、設備が残念

お客さまの声 3.0/5

K.h. ビジネス - 確認済みレビュー すべて

朝食ビュッフェは肉、豆、パン、ヨーグルトなど標準的。緑の野菜とフルーツが多いと更に良い。 従業員は朗らかで良い人たちだった。 設備は残念。廊下や部屋の床は歩くとギシギシ軋む。風呂の蛇口はツーハンドルで温度調節が大変。シャワーは固定され、好きな方向に向けられない。トイレは冷たく、トイレットペーパーは座ると右後で取りにくい。日本のシャワートイレがあると素晴らしい。部屋には金庫、ミニ冷蔵庫、スリッパがない。

Koichiro H. 様 この度は、Mercure Livingston Hotel でのご宿泊に関します、貴重なご意見・ご感想をお聞かせいただき、誠にありがとうございました。 この度のご宿泊において、ご期待にお応えすることができず、大変申し訳ございません。 頂戴いたしましたご意見、ご感想をもとに、今後のサービス改善に必ず役立たせていただき、ご満足いただけるご宿泊をご提供できるよう、Mercure では、スタッフ一同、より一層の努力を重ねてまいります。 この度は、アンケートにご協力いただき、ありがとうございました。 またのご宿泊を心よりお待ち申し上げております。 ありがとうございました。 Regards Jillian Leven Mercure Livingston

Food

トリップアドバイザーの評価 2.0/5

G388IStanyad トリップアドバイザー認証口コミ

On arrival we were informed there would be no meals for both nights and no room service not good when extremely hungry after a 3 hour drive should not be doing parties if you can't cater for guests. Buffet breakfast was good but next day was an absolute shambles food was cooked fresh but unedible utter waste of our hard earned cash

Dear G388IStanyad, Thankyou for taking the time to leave a review of your recent stay. Your comments are greatly appreciated and will be shared with the team so that going forward improvements can be made where necessary. Regards Jillian Leven Mercure Livingston

Christmas shopping weekend

トリップアドバイザーの評価 5.0/5

Nadine T Couples - トリップアドバイザー認証口コミ

As always we have had a wonderful stay at this hotel. Everyone makes you feel so welcomed. A special thank you to reception staff Sophie and Nikki and maintenance manager Mike. Have a wonderful Christmas to you all and enjoy your treats at coffee time. Love from Nadine and Ronnie McLaren. Xxx🧑🏻‍🎄🤶🏻🌲🎄🎉🥂🥂🥂

Dear Nadine T, Thankyou for your lovely comments, we are delighted that you had a wonderful stay and I'm sure that Sophie, Nikki and Davy in particular will be pleased to share. Hope you both have a lovely Christmas too. Regards Jillian Leven Mercure Livingston

との提携 TripAdvisor

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