ノボテルエディンバラパーク 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 2,101 件のレビュー

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15 Lochside Avenue, SAT NAV USE HOTEL NAME, Hermiston Gait Retail Park, EH12 9DJ エディンバラ, イギリス

説明

ホテルのその他の情報

  • 十分な駐車場と隣接した交通機関を備え、便利なホテルです。

  • プール、ジム、サウナ、スチームルームを備えたプレミアムなレジャー施設

  • エディンバラ空港からわずか4km、ロイヤルハイランドセンターから7 kmの距離です

  • 180名様まで収容可能な最新のA/Vを備えたモダンなミーティングスペース

  • 隣接するトラム路線でマレーフィールド スタジアムにも簡単にアクセス

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ホテル所在地

ノボテルエディンバラパーク

15 Lochside Avenue, SAT NAV USE HOTEL NAME, Hermiston Gait Retail Park
EH12 9DJ エディンバラ
イギリス

GPS:55.92657, -3.310871

電話番号
ファックス +44 131 446 5610

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

Gourmet Bar & Kitchen

グルメ バー＆キッチンでは、世界各国のシンプルで本格的な料理をバラエティ豊かに取り揃えております。敷地内のレストランでは、ご家族とのお食事や同僚との一杯などカジュアルにお楽しみいただけます。

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お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  2,101 件のレビュー

トリップアドバイザーの評価  4.0/5  3,604 件のレビュー

2024エクセレンス認証

Downhill

トリップアドバイザーの評価 2.0/5

Journey18625215154 Couples - トリップアドバイザー認証口コミ

We have stayed at this hotel for many years around Christmas and then previously for access to airport for early morning flights The hotel seems to be going downhill since the last time we stayed. We stay here because it’s out the way and quiet. However this was not the case this time, there was a DJ on for a big party underneath our room (second floor) I booked this hotel months in advance so I would have expected if there was a party they would move guests who aren’t part of the event, away from it and up higher floors so they can sleep and still enjoy their stay. However we were put in a room where the music was so loud we couldn’t hear the TV and upon mentioning it, nothing was done about it and it got louder until midnight. We were never informed there would be any loud events on when we checked in. In the room there is an advertisement leaflet for room service, which you order via WhatsApp on your phone. We tried to order via WhatsApp (however it said the number was “last seen” over a week ago so it didn’t give us much confidence) after waiting a few hours we went down to the bar to get drinks instead. Really disappointing they advertise the service in the rooms but it’s not actually in use? Strange The window ledges had mud marks and dirt on them which was horrible also I wouldn’t stay here again, which is a shame but it seems dated and like it needs help with some services, don’t know how a hotel can advertise room service and then not actually have any, not sure if management are aware of the issue but seems like the hotel needs a refresher on a lot of basic things

Dear Valued Guest, Thank you for sharing your feedback with us. We sincerely apologize for the inconveniences you experienced during your recent stay. Your comments about the noise, room condition, and service have been noted, and we are committed to using this feedback to improve our services. We are truly sorry that your stay did not reflect the high standards we strive to uphold. Should you decide to visit us again, please do not hesitate to contact me in advance. I would be delighted to personally assist with your reservation to ensure a better and more enjoyable experience. We hope to have the opportunity to welcome you back and provide you with the quality stay you’ve come to expect from us. Best regards, Alexandru Front Office Manager

Good stay

トリップアドバイザーの評価 4.0/5

mpoojari トリップアドバイザー認証口コミ

Clean and comfortable room, there was nice and clean gym, an indoor swimming pool and a heated sauna room. The tram station is close to the hotel (4mins walk), it takes about 20mins to city center on trams. KFC and Krispy Kreme are adjacent to the hotel.

Dear Mpoojari, thank you so much for your recent visit and feedback. We are glad that you enjoyed your stay, we look forward to welcome you again, Attila

We will be back…

トリップアドバイザーの評価 5.0/5

dalerushby Couples - トリップアドバイザー認証口コミ

The most pleasant, helpful and friendly staff I’ve come across in years… Great location, city center easily accessed by tram, great food with generous portions, great bar with some live music (but not loud)… Did I mention the staff..?? I’m sorry I didn’t catch names but they were all so kind…

Dear Dalerushby, thank you so much for your kind 5-star review, highlighting our hard working team and the live music event that you enjoyed. Interestingly others found it disturbing - some even complained, but we also think it was a beautiful night in our hotel. See you again soon, Attila

Christmas party

トリップアドバイザーの評価 5.0/5

Fiona M トリップアドバイザー認証口コミ

I was at a Christmas party at the Novotel hotel at Edinburgh Park last night. Every part of the evening was exceptional from start to finish. All staff were very welcoming and went above and beyond to make our evening enjoyable. The food was to a very high standard and enjoyed by everyone. I will definitely be back to visit the restaurant in the near future.

Dear Fiona, thank you very much for taking the time and giving us a 5-star review after your Christmas party. Those events are complex, requires lots of extra hard work from the Team to make it like easy-going and create that special vibe. We also look forward to welcome you again in one of our upcoming special events, Bottomless Afternoon Tea or Live Music. Kind regards, Attila

Excellent hotel

トリップアドバイザーの評価 5.0/5

aaB4874QO トリップアドバイザー認証口コミ

Excellent hotel. Third time staying here in a couple of years and it continues to be excellent value for money. The location is perfect, only a minutes walk to the tram stop to get directly into the city. The rooms are clean and comfortable and the hotel has a lovely pool, perfect to relax after a day in the city. Breakfast buffet has a wide selection on offer and the service from all staff is superb. Will definitely return again.

Dear aaB4874QO, thank you so much for your loyalty, it is always a pleasure to welcome you. We are delighted that we are consistently able to delivery our high and quality services for your kind satisfaction. We will continue to work hard and hope to welcome you for another excellent stay. Kind regards, Attila

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 2,006 件のレビュー 9.1/10 ロケーション
  • 1,994 件のレビュー 8.2/10 客室
  • 2,260 件のレビュー 9.2/10 サービス
  • 21 件のレビュー 8/10 インターネット
  • 951 件のレビュー 8.8/10 清潔さ
  • 856 件のレビュー 8.3/10 朝食
  • 650 件のレビュー 8.7/10 プール
  • 535 件のレビュー 8.3/10 設備

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。