Mercure Swansea Hotel 4 étoiles

Note Avis clients (Note ALL) 4.3/5 386 avis

Meilleur prix
garanti
Mercure Swansea Hotel - Image 1
Mercure Swansea Hotel - Image 2
Mercure Swansea Hotel - Image 3
Mercure Swansea Hotel - Image 4
Phoenix Way, Swansea, SA7 9EG SWANSEA, Royaume-Uni

Description

Les plus de l'hôtel

  • Located just three miles from Swansea city centre

  • Feel Good Health Club avec une suite fitness.

  • The Brasserie restaurant serves international cuisine

  • 9 meeting rooms which accommodate up to 120 guests

Nos hébergements

Profitez de nos offres Vol + Hôtel

Découvrir
Découvrir

Localisation de l'hôtel

Mercure Swansea Hotel

Phoenix Way, Swansea
SA7 9EG SWANSEA
Royaume-Uni

GPS:51.654547, -3.912013

Téléphone
Fax +44 161 388 0915

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Parking
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

THE BRASSERIE

Détendez-vous au restaurant The Brasserie avec un café ou un en-cas. Ce restaurant au style unique propose une large sélection de plats internationaux, de l'en-cas rapide au repas complet, ainsi que différents vins raffinés.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.3/5  386 avis

Note TripAdvisor  4.0/5  565 avis

Certificat d'excellence 2024

Excellent experience.

Note TripAdvisor 5.0/5

David G Avis TripAdvisor

The event was a Christmas Lunch for members of the Historical Association, Swansea Branch. The Christmas Lunch was excellent. It's so nice to have a real turkey rather than turkey roll which seems usual these days. All the staff were, as always, very friendly, polite and helpful. Nothing was too much trouble, which is the same comment as I would make after each visit I have there. The booking procedure, which was done centrally, was also made very easy from the word go and we got exactly what we wanted with no exceptions. The hotel is situated in pleasant surroundings with ample free parking on the outskirts of Swansea so it is easy to find it and get there. I have no reservations about recommending the Mercure Hotel in Swansea. Thank you, Mecure, for another wonderful experience.

Dear, David Thank you very much for taking the time to share your wonderful feedback regarding your recent experience at our Christmas Lunch event for the Historical Association, Swansea Branch. We are delighted to hear that you had an excellent experience and enjoyed our traditional turkey offering. It is always gratifying to know that our staff’s dedication to providing friendly, polite, and helpful service made a positive impact on your visit. We strive to ensure that every guest feels valued and well taken care of, so your kind words affirm our efforts. We are also pleased that you found the booking process straightforward and efficient, as we aim to make every aspect of your visit as seamless as possible. Additionally, we appreciate your comments about our location; it is great to know that you found it convenient with ample parking available. Thank you once again for recommending Mercure Hotel in Swansea so highly. We look forward to welcoming you back for another memorable experience in the future. Warm regards, Niall Dawkins Reception Supervisor

Festive afternoon tea

Note TripAdvisor 5.0/5

Sarah T Avis TripAdvisor

Just been to the festive afternoon tea beautiful food in lovely surroundings. What made it extra special was the marvellous lady who served us and really couldn’t do enough for us, bringing extra vegetarian sandwiches and making sure we were supplied with plenty of tea. We weren’t rushed at all and could take our time. Highly recommend and thank you

Dear Guest Thank you very much for taking the time to share your delightful experience at our festive afternoon tea. We are thrilled to hear that you enjoyed both the beautiful food and lovely surroundings we strive to provide. It is especially heartwarming to know that our staff member made your visit extra special with her attentive service, ensuring that your needs were met with extra vegetarian sandwiches and ample tea. We believe that exceptional service is key in creating memorable experiences, and it is wonderful to see this reflected in your feedback. We appreciate your recommendation and look forward to welcoming you back soon for another relaxing afternoon tea experience. Warm regards, Niall Dawkins Front Office Supervisor

Happy hotel, cosy, warm, clean, welcoming.

Note TripAdvisor 4.0/5

KatyaWorcester En famille - Avis TripAdvisor

We stayed this weekend and found this hotel welcoming. All staff were happy, the fire in the wall, beautiful Christmas tree, Santa grotto, comfortsble beds, soft sheets & good breaskfast. The location was good too, not far from shops and 15 minutes into Swansea.

Dear Valued Guest, Thank you for taking the time to share your delightful experience at our hotel! We are thrilled to hear that you found our establishment welcoming and cozy during your recent stay. It brings us immense joy to know that our team’s happiness contributed positively to your visit. We take great pride in creating a warm atmosphere for all our guests, and it is wonderful to hear that you enjoyed the festive touches like the beautiful Christmas tree and Santa grotto. We are also pleased that you found your accommodations comfortable and appreciated the quality of our breakfast offerings. Our location is indeed convenient for exploring local shops and attractions, so we’re glad it suited your needs. Thank you once again for your kind words; they inspire us to continue providing exceptional service. We look forward to welcoming you back in the future! Warm regards, Niall Dawkins Front Office Supervisor

Fabulous Christmas party!

Note TripAdvisor 5.0/5

charligrey Avis TripAdvisor

*We had our Christmas party here at the weekend. *The food was amazing! *The staff were so helpful, polite and accommodating! *The table and room were decorated beautifully. *The DJ was great. *There were lovely photo opportunities at the hotel.

Dear Charligrey Thank you very much for taking the time to share your delightful experience with us regarding your recent Christmas party! We are thrilled to hear that you found our food amazing, as we take great pride in offering a diverse and delicious menu. It is also heartening to know that our staff made a positive impression with their helpfulness, politeness, and accommodating nature. Your kind words will surely motivate them further in delivering exceptional service. We are glad that you appreciated the beautiful decorations in both the table settings and room ambiance; creating a festive atmosphere is something we strive for during such special occasions. Additionally, it’s wonderful to hear that you enjoyed our DJ's performance and found lovely photo opportunities throughout our hotel. Thank you once again for your enthusiastic feedback! We look forward to welcoming you back for future celebrations or gatherings. Warm regards, Niall Dawkins Reception Supervisor

Parking gratuit.....Mais payant

Note TripAdvisor 1.0/5

868jeanyvesr En couple - Avis TripAdvisor

Bonjour, Malgré l'enregistrement de notre véhicule de location par la réception de l'hôtel MERCURE SWANSEA quelle ne fut pas notre surprise de recevoir via EUROPCAR une facture-amende de 40 Livres pour 2 nuits..... Pas de réponses à nos emails de la Direction de l'hôtel avant notre plainte auprés du Service Client ACCOR. Pas de retour de la Direction du Groupe à notre courrier recommandé...Lamentable

Thank you for your kind review. You didn't register your car to stay in the car park. The car park is not owned by the hotel, but we have an agreement that allows our customers to park for free as long as they register their vehicles. This point is covered by multiple signs, both external and internal, all clearly stating that we cannot intervene in parking disputes, and we therefore need all guests to register their vehicles. You failed to this, and got a fine. We couldn't do anything about that as our contract with the car park owner does not allow us to. Ian

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 247 avis 9/10 Site
  • 594 avis 5.7/10 Chambre
  • 547 avis 9.1/10 Service
  • 10 avis 9/10 Internet
  • 277 avis 5.9/10 Confort
  • 265 avis 8/10 Petit déjeuner
  • 260 avis 5.6/10 Propreté
  • 227 avis 6.3/10 Repas

Dispensé par Trustyou

Nos autres établissements à proximité

Tous nos hôtels à Swansea

Prix à partir de, pour 1 nuit pour 1 personne dans la catégorie de chambre visée à proximité du prix, hors prestation annexe, hors petit déjeuner. Il correspond au prix public toutes taxes comprises (Certaines taxes peuvent être à payer à l’arrivée à l’hôtel (par exemple, la taxe de séjour) selon la réglementation locale en vigueur.) le plus bas pour l'hébergement concerné, constaté sur le site https://all.accor.com/ ce jour, pour un séjour d'une nuit dans les 20 prochains jours. Variable selon la période et la disponibilité. Le prix n'est garanti qu'au moment de la réservation. Toute réservation (à l'étranger) est payable dans la devise du pays où se situe l'hôtel. Seul le montant confirmé lors de la réservation dans la devise du pays où se situe l'hôtel est garanti. Une estimation de la conversion dans votre devise peut vous être indiquée, mais elle n'est pas contractuelle. Au moment du paiement, votre banque peut être amenée à vous facturer des frais bancaires et ou des frais de change.