Mercure Manchester Piccadilly Hotel 4 étoiles

Note Avis clients (Note ALL) 3.6/5 1 226 avis

Meilleur prix
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Mercure Manchester Piccadilly Hotel - Image 1
Mercure Manchester Piccadilly Hotel - Image 2
Mercure Manchester Piccadilly Hotel - Image 3
Mercure Manchester Piccadilly Hotel - Image 4
Portland Street, M1 4PH MANCHESTER, Royaume-Uni

Description

Les plus de l'hôtel

  • Wedding facilities capable of accommodating 800 guests

  • Walking distance to Manchester Picadilly Station

  • Within walking-distance of Manchester Arena

  • Nearby the famous Arndale shopping Centre

Nos hébergements

Réserver cet hôtel
Chambre 1

Localisation de l'hôtel

Mercure Manchester Piccadilly Hotel

Portland Street
M1 4PH MANCHESTER
Royaume-Uni

GPS:53.479874, -2.237445

Téléphone
Fax +44 161 388 0915

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Parking
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre
A proximité
  • Parking

THE BRASSERIE

Ce restaurant à la décoration originale propose une sélection de plats d'inspiration internationale allant de l'encas au repas entrée/plat/dessert ainsi qu'une sélection de grands vins du monde entier.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  3.6/5  1 226 avis

Note Avis clients 4.5/5

Gregoire B. K. En couple - Avis confirmés ALL

Dear Mr. B. K., Thank you for taking the time to share your wonderful feedback following your recent stay with us. We are delighted to hear that you had a super and comfortable experience with us. It is fantastic to know that you enjoyed the cleanliness of your room, our facilities, and the service provided by our team. We are especially pleased that Rebecca contributed positively to your stay, and we will be sure to share your kind comments with her. We also appreciate your feedback regarding the Wi-Fi connection. We understand the importance of reliable and fast internet access, and your comments have been shared with our team as we continue to improve this service. It is also wonderful to hear that you appreciated the recognition provided as an ALL Diamond member, including your welcome drink and welcome amenity. Thank you for your continued loyalty and for highlighting your positive experiences with our bar and in-room dining services. We truly appreciate your recommendation and look forward to welcoming you back to Mercure Manchester Piccadilly for another enjoyable stay in the future. Regards, Alex Operations Manager

Note Avis clients 5.0/5

James F. Professionnel - Avis confirmés ALL

Thank you, James, for your excellent feedback. We are delighted to hear that you enjoyed your stay and appreciated our great location, comfortable accommodation, and the service provided by our team. It is wonderful to know that your experience met your expectations, and we truly appreciate your recommendation. We look forward to welcoming you back for another enjoyable stay in the future. Regards Alex Ops Manager

Note Avis clients 0.5/5

Fethi B. En couple - Avis confirmés ALL

Thank you for taking the time to share your feedback following your stay. We are truly sorry to learn that your experience did not meet your expectations, particularly regarding the difference between the photos shown online and the reality of the hotel, as well as the issues with air conditioning and room comfort. This is certainly not the standard we aim to deliver. We also regret the concerns you raised about the condition of the property, the quality of the breakfast, and the handling of your experience at check-in. Your comments regarding communication at reception and the lack of proactive support when issues were raised have been carefully noted and shared with the relevant teams for review. The points you have highlighted, especially around maintenance and transparency of room conditions, are being taken seriously as part of ongoing quality reviews within Accor. Thank you again for your detailed feedback, which is very valuable in helping us improve future guest experiences.

Note Avis clients 0.5/5

Pierre Professionnel - Avis confirmés ALL

Thank you, Pierre, for taking the time to share your detailed feedback following your stay. We are very sorry to hear that your experience did not meet expectations and that it differed from your previous stays. We understand your frustration regarding the initial room allocation, particularly as you had clearly requested a quiet room, and we regret that this was not properly taken into account at arrival. We also sincerely apologise for the issues you experienced following the room change, including the bathroom layout leading to water leakage and inconvenience, as well as the inconsistent WiFi connection which affected your ability to work comfortably. These concerns are not in line with the standards we aim to deliver within Accor. In addition, we regret the difficulties you encountered at check-out, particularly regarding the system issues and the delay in providing your invoice. This has been noted and will be reviewed with the relevant teams to ensure better reliability and communication going forward. We appreciate your feedback as it helps us identify areas that require improvement, and we are sorry that this stay did not reflect your previous positive experiences with us. Regards Alex Operations Manager

Note Avis clients 0.5/5

Ali O. D. En famille - Avis confirmés ALL

Dear Ali, Thank you for taking the time to share your feedback with us. We are sincerely sorry to learn that your stay did not meet your expectations, especially as a Diamond member. We regret that the size and amenities of your room, as well as our procedure for providing toiletry items, were disappointing. The verification measures at the reception desk are intended to ensure the safety and comfort of all our guests, but we understand that this may have been perceived as inconvenient. We would also like to apologize for the quality of the room cleaning service. Your comments regarding cleanliness, particularly the condition of the bathroom facilities, are unacceptable and have been shared with our housekeeping team so that immediate corrective actions can be taken. We have also taken note of your comments regarding hotel access for Uber vehicles and will review possible improvements to enhance our guests’ arrival experience. We sincerely regret that your stay left you with such a negative impression. We hope to have the opportunity to welcome you back in the future and provide you with an experience that better reflects the standards you are entitled to expect. Kind regards, Guest Relations Nikki

D'autres internautes évaluent notre hôtel

  • 2 044 avis 9.4/10 Site
  • 3 221 avis 4.9/10 Chambre
  • 5 860 avis 9.3/10 Service
  • 316 avis 2.3/10 Internet
  • 1 493 avis 8.9/10 Petit déjeuner
  • 1 292 avis 4.1/10 Confort
  • 1 136 avis 5.2/10 Propreté
  • 1 122 avis 9.4/10 Bar et Boissons

Dispensé par Trustyou

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