Mercure Manchester Piccadilly Hotel 4 étoiles

Note Avis clients (Note ALL) 3.7/5 1 138 avis

Meilleur prix
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Mercure Manchester Piccadilly Hotel - Image 1
Mercure Manchester Piccadilly Hotel - Image 2
Mercure Manchester Piccadilly Hotel - Image 3
Mercure Manchester Piccadilly Hotel - Image 4
Portland Street, M1 4PH MANCHESTER, Royaume-Uni

Description

Les plus de l'hôtel

  • Wedding facilities capable of accommodating 800 guests

  • Walking distance to Manchester Picadilly Station

  • Within walking-distance of Manchester Arena

  • Nearby the famous Arndale shopping Centre

Nos hébergements

Profitez de nos offres Vol + Hôtel

Découvrir
Découvrir

Localisation de l'hôtel

Mercure Manchester Piccadilly Hotel

Portland Street
M1 4PH MANCHESTER
Royaume-Uni

GPS:53.479874, -2.237445

Téléphone
Fax +44 161 388 0915

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Parking
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre
A proximité
  • Parking

THE BRASSERIE

Ce restaurant à la décoration originale propose une sélection de plats d'inspiration internationale allant de l'encas au repas entrée/plat/dessert ainsi qu'une sélection de grands vins du monde entier.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  3.7/5  1 138 avis

Note Avis clients 3.0/5

Christelle B. Professionnel - Avis confirmés ALL

L’hôtel n’a pas été rénové depuis longtemps donc il est très bien placé mais pas du tout au niveau d’un 4 étoiles à ce prix. Le wifi ne fonctionnait pas impossible de faire une visio! Il y avait un gâteau périmé de 2024 parmi les sticks de café. L’insonorisation est à revoir. Globalement le petit déjeuner était très bon et le personnel agréable mais ce n’est pas ce qu’on attend d’un séjour professionnel! Il faut rénover l’hôtel et mettre un wifi qui fonctionne même les avions sont désormais connectés à 10000 m d’altitude…

Thank you for taking the time to share your detailed feedback following your stay with us. We are truly sorry to hear that your experience did not meet your expectations, particularly regarding the WiFi connection, room condition, and the inconvenience caused by the maintenance work during the day. We understand how important a reliable internet connection is for business travellers, and we sincerely apologize for the difficulties you experienced when trying to work during your stay. We are also very concerned to hear about the expired item in the room amenities and would like to apologize for this oversight. Please be assured that your comments have been shared with the relevant teams so that these matters can be addressed immediately. At the same time, we appreciate your kind remarks about our breakfast and the friendliness of our staff. Your feedback is extremely valuable to us as it helps us identify areas where we need to improve. Thank you as well for your loyalty as an ALL member. We hope you might consider giving us another opportunity in the future to provide you with a much better experience. Kind regards, The Hotel Team

Note Avis clients 1.0/5

Benoit E. En couple - Avis confirmés ALL

Pas de carte pour ouvrir les portes de chambres, obligation d'attendre afin de se faire accompagner par le personnel de l'hôtel Pas de chauffage dans la chambre, obligation de mattre 2 radiateurs à bain d'huile dans la chambre

Thank you for taking the time to share your feedback. We are very sorry to hear that your experience did not meet your expectations. Regarding the key card issue, unfortunately this was beyond our control at the time. Our team did their best to ensure you could access your room as quickly as possible and sincerely apologize for any inconvenience this caused. We also regret that the heating in your room was not fully satisfactory and that you had to rely on the radiators provided. Your comments about the condition of the rooms, WiFi, and overall comfort have been shared with our management team, as we continuously strive to improve our guests’ experience. We are glad to hear that you found our staff helpful and the breakfast and check-out process satisfactory. Your feedback is invaluable and will help us enhance both our facilities and services. We hope to have the opportunity to welcome you back in the future and provide a stay that better reflects the high standards we aim to deliver.

Note Avis clients 3.5/5

Sandrine M. D. Professionnel - Avis confirmés ALL

Très bien situé mais très loin des standards 4 étoiles. Chambre vieillissante, salle de bain années 80 avec un lavabo a moitié bouché et quand j'ai pris ma douche toute l'eau passait le long de la vitre et a inondé le sol. J'avais besoin d'un adapteur on m'a dit d'aller en acheter un. Une planche à repasser qui n'a jamais tenu debout et que j'ai dû poser sur le lit et un faire sans vapeur. La bouilloire dans le placard avec le plateau qu'on doit mettre sur le bureau pour la brancher. Par contre petit déjeuner exceptionnel.

Thank you for taking the time to share your detailed feedback. We’re pleased to hear you appreciated our excellent location and enjoyed the exceptional breakfast. However, we sincerely apologise that your room and bathroom did not meet the standards you expected from a 4-star hotel. Your comments about the condition of the bathroom, the shower leakage, and the housekeeping are taken very seriously and have been shared with our maintenance and cleaning teams to address these issues promptly. We also regret that the lack of an adaptor and the quality of the ironing equipment caused inconvenience during your stay. We will review these amenities to improve our guest experience. Thank you again for your valuable feedback. We hope to welcome you back in the future with improvements that better reflect our standards.

Note Avis clients 5.0/5

Depreux K. Voyage solo - Avis confirmés ALL

Très bon accueil. Chambre surclassée avec une suite et très bon petit déjeuner

Thank you very much for your wonderful review and for sharing your positive experience with us. We are delighted to hear that you enjoyed the warm welcome, your upgraded suite, and the breakfast during your stay. It’s also fantastic to know that your booking experience via the Accor ALL App was seamless and that you, as a Silver status member, continue to appreciate the benefits of our loyalty program. Your kind words and perfect scores across all aspects truly mean a lot to our team. We look forward to welcoming you back on your next visit.

Note Avis clients 2.5/5

Valerie R. Professionnel - Avis confirmés ALL

Hôtel bien situé mais chambre et salle de bain vieillissant. Peu d’éclairage dans la chambre. Aucune chaîne française disponible sur le téléviseur. Température de la chambre froide et le radiateur dans la salle de bain ne fonctionnait pas

Thank you for sharing your feedback following your recent stay with us. We’re pleased to hear that you appreciated our convenient location and the service from our team. However, I’m sorry that the condition of your room and bathroom, as well as the lack of French TV channels and the heating issues, impacted your comfort. We understand how important a warm room and a fully functioning radiator are, especially during colder periods. Your comments about the lighting and WiFi stability have also been noted, and we are working closely with our maintenance and IT teams to improve these areas. As a valued Diamond member of the ALL Accor loyalty programme, your satisfaction is very important to us. We appreciate your honest feedback and hope to have the opportunity to welcome you back for a much-improved experience.

D'autres internautes évaluent notre hôtel

  • 2 385 avis 9.5/10 Site
  • 3 615 avis 5.1/10 Chambre
  • 7 248 avis 9.4/10 Service
  • 287 avis 2.5/10 Internet
  • 1 646 avis 9.2/10 Petit déjeuner
  • 1 397 avis 4.7/10 Confort
  • 1 362 avis 9.5/10 Bar et Boissons
  • 1 283 avis 5.2/10 Propreté

Dispensé par Trustyou

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