Mercure Manchester Piccadilly Hotel 4 étoiles

Note Avis clients (Note ALL) 3.7/5 1 156 avis

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Mercure Manchester Piccadilly Hotel - Image 1
Mercure Manchester Piccadilly Hotel - Image 2
Mercure Manchester Piccadilly Hotel - Image 3
Mercure Manchester Piccadilly Hotel - Image 4
Portland Street, M1 4PH MANCHESTER, Royaume-Uni

Description

Les plus de l'hôtel

  • Wedding facilities capable of accommodating 800 guests

  • Walking distance to Manchester Picadilly Station

  • Within walking-distance of Manchester Arena

  • Nearby the famous Arndale shopping Centre

Nos hébergements

Profitez de nos offres Vol + Hôtel

Découvrir
Découvrir

Localisation de l'hôtel

Mercure Manchester Piccadilly Hotel

Portland Street
M1 4PH MANCHESTER
Royaume-Uni

GPS:53.479874, -2.237445

Téléphone
Fax +44 161 388 0915

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Parking
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre
A proximité
  • Parking

THE BRASSERIE

Ce restaurant à la décoration originale propose une sélection de plats d'inspiration internationale allant de l'encas au repas entrée/plat/dessert ainsi qu'une sélection de grands vins du monde entier.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  3.7/5  1 156 avis

Note Avis clients 2.0/5

James H. Voyage solo - Avis confirmés ALL

j’avais réserver et payer pour une arriver avant 10h . Une fois sur place la chambre n’est pas prête ont me dis de revenir à 14H si j’avais su je n’aurais pas pris cet hôtel. Et la chambre est vraiment entré de gamme et la salle de bain aussi je trouve que la chambre est du niveau ibis blue

Thank you for sharing your feedback, and we sincerely apologize for the inconvenience you experienced during your stay. We understand your frustration with the room not being ready upon arrival, especially when you had specifically booked for an early check-in. This is certainly not the level of service we aim to provide, and we will review this with our team to ensure better communication and preparedness moving forward. We also regret that the room and bathroom did not meet your expectations. Your comments are valuable to us, and we will be addressing the issues related to room quality to improve our offerings. Regarding the loyalty points, we fully understand your concern. I would suggest contacting our customer service team for a review of your situation, as they may be able to assist in resolving this issue and reviewing your points usage. We appreciate your feedback about the Wi-Fi speed and will work to improve this aspect to ensure a smoother experience for future guests. Once again, we apologize for the inconveniences, and we hope to have the opportunity to serve you better next time.

Note Avis clients 2.0/5

Johann C. Voyage solo - Avis confirmés ALL

Séjour d’une nuit et ce fut bien suffisant. Malgré un radiateur portable, la température était très basse dans ma chambre à cause d’une climatisation en panne et très certainement d’une isolation lamentable. Douche qui fuit, obligé d’essorer le sol après s’être lavé, porte de la salle de bain qui ne ferme pas, enfin bref j’ai eu l’impression de mettre tromper et d’avoir réservé dans un formule 1. La note de 4/10 car le personnel par contre répond au standing d’un Mercure

Thank you for taking the time to share your feedback. We are very sorry to hear that your stay did not meet your expectations. We sincerely apologise for the issues you experienced with the room temperature, the broken air-conditioning, insulation, and the problems with the shower and bathroom door. This is not reflective of the standard we aim to provide at a Mercure hotel. We are pleased, however, that our team was able to deliver service that met your expectations. Your comments have been shared with the relevant departments to improve our facilities and the comfort of our rooms. We hope you will give us another opportunity in the future to provide you with an experience that truly reflects the standards of a Mercure hotel.

Note Avis clients 4.5/5

Jeanmarc P. En famille - Avis confirmés ALL

La chambre est un peu vieillotte mais confortable…très belle vue du salon petit déjeuner

Thank you for sharing your feedback and for choosing to stay with us. We are delighted to hear that you found your room comfortable and enjoyed the beautiful view from our breakfast lounge. We also appreciate your kind words regarding our team, cleanliness, and the ease of booking through the ALL App. Your comments about the room décor are noted, and we are always looking for ways to enhance our guests’ experience. We look forward to welcoming you and your family back on your next visit to the city center.

Note Avis clients 1.5/5

Noumir M. Entre amis - Avis confirmés ALL

Hôtel bien situé, mais vétuste, chambres petites avec des lits doubles qui sont très petits. Pas de chambre avec des twin bed même pour un client Platinum. Baignoire qui fuit et salle de bain qui garde toute l’humidité renvoyant des odeurs d’évacuation dans la chambre. Le petit déjeuner et la salle de sport sont corrects mais je ne recommanderais pas cet hôtel si vous décidez d’aller visiter Manchester

Thank you for taking the time to share your feedback. We are glad you appreciated our central location, but we sincerely apologize that your stay did not meet your expectations. We are very sorry for the issues you experienced with the room size, bedding options, bathroom humidity, and odors, as well as for the service you received at check-in. Your comments have been shared with our management and maintenance teams to address these concerns and improve our guest experience. We value your feedback and hope that, should you consider staying with us again in the future, we can provide a stay that better reflects the standards we strive to achieve.

Note Avis clients 3.0/5

Christelle B. Professionnel - Avis confirmés ALL

L’hôtel n’a pas été rénové depuis longtemps donc il est très bien placé mais pas du tout au niveau d’un 4 étoiles à ce prix. Le wifi ne fonctionnait pas impossible de faire une visio! Il y avait un gâteau périmé de 2024 parmi les sticks de café. L’insonorisation est à revoir. Globalement le petit déjeuner était très bon et le personnel agréable mais ce n’est pas ce qu’on attend d’un séjour professionnel! Il faut rénover l’hôtel et mettre un wifi qui fonctionne même les avions sont désormais connectés à 10000 m d’altitude…

Thank you for taking the time to share your detailed feedback following your stay with us. We are truly sorry to hear that your experience did not meet your expectations, particularly regarding the WiFi connection, room condition, and the inconvenience caused by the maintenance work during the day. We understand how important a reliable internet connection is for business travellers, and we sincerely apologize for the difficulties you experienced when trying to work during your stay. We are also very concerned to hear about the expired item in the room amenities and would like to apologize for this oversight. Please be assured that your comments have been shared with the relevant teams so that these matters can be addressed immediately. At the same time, we appreciate your kind remarks about our breakfast and the friendliness of our staff. Your feedback is extremely valuable to us as it helps us identify areas where we need to improve. Thank you as well for your loyalty as an ALL member. We hope you might consider giving us another opportunity in the future to provide you with a much better experience. Kind regards, The Hotel Team

D'autres internautes évaluent notre hôtel

  • 2 389 avis 9.5/10 Site
  • 3 617 avis 5/10 Chambre
  • 7 203 avis 9.4/10 Service
  • 292 avis 2.6/10 Internet
  • 1 643 avis 9.2/10 Petit déjeuner
  • 1 405 avis 4.6/10 Confort
  • 1 357 avis 9.5/10 Bar et Boissons
  • 1 280 avis 5.2/10 Propreté

Dispensé par Trustyou

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