Mercure Tunbridge Wells Hotel 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.1/5 983 görüş

En iyi fiyat
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Mercure Tunbridge Wells Hotel - Image 1
Mercure Tunbridge Wells Hotel - Image 2
Mercure Tunbridge Wells Hotel - Image 3
Mercure Tunbridge Wells Hotel - Image 4
8 Tonbridge Road, Pembury, TN2 4QL TUNBRIDGE WELLS, United Kingdom

Açıklama

Otel ekstraları

  • 8 fully-equipped meeting rooms for up to 130 guests

  • 18th Century Georgian oast house with original features

  • Nearby landmarks include Tunbridge Wells and Hever Castle

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Otelin konumu

Mercure Tunbridge Wells Hotel

8 Tonbridge Road, Pembury
TN2 4QL TUNBRIDGE WELLS
United Kingdom

GPS:51.146079, 0.311925

Telefon
Faks +44 161 388 0915

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Wi-Fi
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

THE MALLOWS

Sözleşmeye bağlı olmayan fotoğraf

The Arts Restaurant offers traditional and internationally inspired cuisine, delicious desserts and a selection of fine wines to compliment your meal. You will find individually styled surroundings which offer a relaxed atmosphere.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.1/5  983 görüş

TripAdvisor Derecesi  3.5/5  1.677 görüş

Great experience

Tripadvisor puanı 5.0/5

Martin B TripAdvisor onaylı yorum

Lovely staff, Tim and Ernest in restaurant did a fantastic job arranging dinner for us despite a Christmas party taking place. Really dog friendly, very quiet room, would not hesitate to recommend the Mercure to other travellers. We will return

Restaurant service

Tripadvisor puanı 5.0/5

Kev T TripAdvisor onaylı yorum

I was here on business the location was very close access to the A21 and gives a good route into London and to the coast . The reception staff were very welcoming and helpful. The restaurant staff especially Tim were amazing great service and food would highly recommend and would definitely return.

Dear 530kevt, Thank you for sharing such positive feedback about your recent stay at Mercure Tunbridge Wells Hotel. We're delighted to hear that our convenient location suited your business needs and provided easy access to the A21, London, and the coast. It's wonderful to know that you found our reception team welcoming and helpful and that you enjoyed the excellent service and food in our restaurant. I will be sure to pass on your kind words to Tim, who will be thrilled to know he made your visit so memorable. We greatly appreciate your recommendation and look forward to welcoming you back on your next trip. Kind regards John Mitchell Operations Manager

Welcome here is awesome, love staying j. This chain ,the parking g is good for a large van

Tripadvisor puanı 5.0/5

ALAN P TripAdvisor onaylı yorum

The rooms are soo comfortable the food and staff are awesome especially time and fin ,most impressed , good parking which is rare in this area ,would definitely return the company use this chain on a regular basis which I'm very very happy about

Dear alanpM1177EB, Thank you so much for your kind feedback about your recent stay at Mercure Tunbridge Wells Hotel. We're thrilled to hear that you enjoyed your experience with us and found our parking facilities convenient, especially for a larger vehicle. It's fantastic to know that you found our rooms comfortable and enjoyed the food and service provided by our team. I will be sure to pass on your special mention to Tia and Fin, who will be delighted to know they made a positive impression on your stay. We’re grateful for your continued loyalty to the Mercure brand and are delighted that your company chooses to stay with us regularly. We look forward to welcoming you back again soon. Kind regards John Mitchell Operations Manager

LUNCHTIME VISIT.

Tripadvisor puanı 1.0/5

gjsmith1 Couples - TripAdvisor onaylı yorum

We are local and occasionally pop into the hotel for lunch. However, on this occasion, we arrived early (1145 hrs), and the bar was closed, but the receptionist assured us it was now opening, so we waited by the bar. Many staff walked by us and ignored why we were just standing there. At 1215 hrs, with no sign of any barman or of the bar opening, and with no staff bothering to ask why we were just standing there, we departed. It would seem that residents or visitors can't get a coffee or lunch at this hotel, so the owners can't be bothered about earning revenue. Slowly, over the years, this hotel has declined.

Dear gjsmith1, Thank you for sharing your feedback about your recent lunchtime visit to Mercure Tunbridge Wells Hotel. I am truly sorry to hear about your disappointing experience and the lack of attention you received from our team. We pride ourselves on offering a welcoming and attentive service, and it’s clear that we fell short on this occasion. Please accept my sincerest apologies for the inconvenience caused by the delay in opening the bar and the lack of communication from our staff. Your comments regarding the decline in standards are concerning, and I want to assure you that we take them seriously. Your feedback will be shared with the relevant teams to ensure we address these issues promptly and improve our service moving forward. We deeply value our local community, and it’s our hope that we can provide a much-improved experience should you choose to visit us again. Kind regards John Mitchell Operations Manager

Very enjoyable afternoon tea at the Mercure hotel. Hats off to Holly!

Tripadvisor puanı 5.0/5

Eve J TripAdvisor onaylı yorum

We had afternoon tea at Mercure in Tonbridge. The staff were exceptional, in particular HOLLY who was friendly, welcoming and attentive. She actually made our experience there most enjoyable. The Tea was very nice and lots of it and tge surroundings very pleasant.

Dear 868evej, Thank you for your kind words about your afternoon tea experience at Mercure Tunbridge Wells Hotel. We’re delighted to hear that you had such an enjoyable time and that Holly’s friendly and attentive service made your visit extra special. It’s great to know you appreciated the plentiful tea, delicious offerings, and the pleasant surroundings. Your feedback means a lot to us, and we’ll be sure to pass on your lovely comments to Holly and the rest of the team. We look forward to welcoming you back for another delightful experience in the future. Kind regards John Mitchell Operations Manager

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  • 509 görüş 6.1/10 Hijyen
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Yakınlardaki diğer tesislerimiz

Tunbridge Wells şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.