Mercure Dartford Brands Hatch Hotel & Spa 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 3.6/5 612 件のレビュー

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Mercure Dartford Brands Hatch Hotel & Spa - Image 1
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Mercure Dartford Brands Hatch Hotel & Spa - Image 4
Brands Hatch, DA3 8PE DARTFORD, United Kingdom

説明

ホテルのその他の情報

  • 15 fully-equipped meeting rooms for up to 270+ guests

  • Motorsport-themed bar dedicated to Brands Hatch

  • Popular wedding and events venue

  • Leisure facilities including indoor swimming pool and gym

  • In-house bar & restaurant serving authentic local dishes

当ホテルの客室

ホテル所在地

Mercure Dartford Brands Hatch Hotel & Spa

Brands Hatch
DA3 8PE DARTFORD
United Kingdom

GPS:51.358815, 0.25235

電話番号
ファックス +44 1474 853220

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

GENEVIEVES

Enjoy a meal or drink in Genevieves Restaurant and motor sport themed bar, which overblook the legendary Brand Hatch Racing Circuit.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  3.6/5  612 件のレビュー

トリップアドバイザーの評価  3.5/5  743 件のレビュー

Much improved from last visit

トリップアドバイザーの評価 4.0/5

MikeP801 Couples - トリップアドバイザー認証口コミ

I've given this hotel a lot of criticism in previous reviews and rightly so. It wasn't providing a good experience. However, I'm pleased to say this latest stay was much improved. Key to this was the staff and that there was more of them. The service in reception, bar and restaurant was much improved. It is still work in progress and drinks orders still go astray but the staff are keen to provide good service and happily no longer dangerously overworked as on previous visits. Bars were open and operating, heating now working throughout, tables cleared and cleaned. I really hope this hotel has turned a corner and well done to the staff for recovering what was a complete mess before. I look forward to our next stay.

Don’t bother with the cheese and pickle sandwiches

トリップアドバイザーの評価 4.0/5

michele19645 トリップアドバイザー認証口コミ

My daughter brought me the spa and afternoon tea package for my birthday so we went together. The hotel itself is nice. My daughter mentioned the toilets were dirty which wasn’t a great start. Whilst waiting outside the treatments room we could actually see fluff under the coffee table which must have been gathering for a long time which isn’t very impressive! The actual treatments we had were 20 mins back massage, 20 mins facial and 10 mins foot massage which were very very good, I wished it had lasted longer. We used the swimming pool and jacuzzi, the pool was a bit fresh went we went in but was nice and quiet. I don’t think the jacuzzi was working though as had no bubbles and no button to press it on. The showers are a lot to be desired, in dire need of a good clean and such tiny cubicles. Very dated. The afternoon tea was ok, BUT the cheese sandwiches we had was just awful, the cheese looked like it had been left unwrapped for days, we both couldn’t finish the mouthful, not good enough, very cheap ham used too but scones and pot of tea was nice.

Nice hotel

トリップアドバイザーの評価 5.0/5

455kerrys Couples - トリップアドバイザー認証口コミ

Cannot fault the hotel and the spa facilities, the motorsport bar is good with a nice selection of gins Our room was lovely , it was immaculate. Comfy super king sized bed and the bathroom was nice too Definitely be back. The only thing that lets it down is the restaurant, the choice is very basic on the menu but the breakfast was good

Thank you for taking the time to share your review, we were pleased to read that you had time to enjoy our spa facilities, as well as our Racing Bar. We look forward to seeing you again soon, our new Head Chef is currently finalising our new menus and they will be available very soon.

Spa day and afternoon tea

トリップアドバイザーの評価 5.0/5

tibbels Friends getaway - トリップアドバイザー認証口コミ

Booked the spa and afternoon tea for my best friend’s birthday and we both had a lovely relaxing day with treatments and us of the spa facilities and a lovely afternoon tea. The staff in the spa where lovely and the treatments where fantastic the afternoon tea was very nice to finish of the day

Thank you for sharing your review following your recent spa visit. We have shared your feedback with the team who were all pleased to read that you had enjoyed your time with us. We look forward to seeing you again soon,

Would return , attention to detail,

トリップアドバイザーの評価 5.0/5

Jenny D トリップアドバイザー認証口コミ

Amazing room, so spacious, extremely clean , bathroom very big., toiletries in the room , nice fluffy towels , cozy bed and pillows , . Food was very good , nice choice , pleasant and helpful staff, breakfast selection good , Reception Staff very professional and smiley,

Thank you for sharing your feedback following your experience with us, we are so pleased that you enjoyed your time with us. Your feedback has been shared with the whole team and we hope to see you again very soon.

との提携 TripAdvisor

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