Mercure Maidstone Great Danes Hotel 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 3.9/5 696 件のレビュー

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Mercure Maidstone Great Danes Hotel - Image 1
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Hollingbourne, Nr Maidstone, ME17 1RE MAIDSTONE, イギリス

説明

ホテルのその他の情報

  • 30 minutes by car to Bluewater shopping centre

  • In-house bar & restaurant serving British classics

  • 26 acres of private landscaped gardens

  • Feel Good Health Club with gym, sauna and pool

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ホテル所在地

Mercure Maidstone Great Danes Hotel

Hollingbourne, Nr Maidstone
ME17 1RE MAIDSTONE
イギリス

GPS:51.258732, 0.616822

電話番号
ファックス +44 161 388 0915

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

The Bar & Brasserie

Come and sample traditional British and internationally inspired cuisine and a selection of fine wines to compliment your meal at The Bar & Brasserie. Enjoy a relaxed atmosphere whether you are sat in the bar area, or at your table.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  3.9/5  696 件のレビュー

トリップアドバイザーの評価  3.6/5  2,087 件のレビュー

Great staying at the hotel

トリップアドバイザーの評価 4.0/5

Olivier D トリップアドバイザー認証口コミ

Good séjour at the hotel Unfortunately the sauna was out of action at the women changing room and we haven’t been told before traveling to the hotel, my partner was looking forward to use it as she has a back problem. Other than that good facilities such as swimming pool and steam room.

Works Christmas Do!

トリップアドバイザーの評価 5.0/5

Sam R トリップアドバイザー認証口コミ

Christmas works party - welcome arrival drink, excellent as I don’t drink Prosecco or beer, but Caitlin and Leo were brilliant at offering buzz fizz or orange juice as an alternative. Caitlin was amazing; extremely helpful and attentive throughout the evening with our party, including allergies and special dietary requirements as requested. We all had a wonderful evening, with good food, a brilliant DJ who got the room dancing and great memories of another Christmas party. I’m sure we’ll be back next year. Thank you

Dear Sam, Thank you so much for taking the time to share such wonderful feedback about your Christmas works party with us. I am delighted to hear that you enjoyed the welcome arrival drink and that Caitlin and Leo were able to offer suitable alternatives such as Buzz Fizz and orange juice. It’s great to know their thoughtfulness helped make you feel included from the very start of the evening. Your special praise for Caitlin is truly appreciated. I am thrilled to hear how attentive and helpful she was throughout the night, particularly in supporting your party with allergies and special dietary requirements. This is exactly the level of care and service we strive to provide, and I will be sure to pass on your kind words to her and the wider team. It is also lovely to know that you enjoyed the food, the atmosphere, and the DJ, and that the evening created such great memories for your group. We are delighted that your Christmas celebration was a success. Thank you again for choosing Mercure Maidstone for your festivities. We very much look forward to welcoming you back again next year. Kind regards, Nina Djemal Guest Service Manager

Fantastic experience

トリップアドバイザーの評価 5.0/5

mnj1206 トリップアドバイザー認証口コミ

We had a truly wonderful stay at the Great Danes Hotel in Maidstone. The facilities were excellent — the room was spacious, clean, and comfortable. A very relaxing stay. The service and support was exceptional, particularly Tia at reception, who went above and beyond to ensure everything was catered for. A fantastic experience — highly recommended, will be returning.

Dear Guest, Thank you so much for your wonderful review and for choosing to stay with us at the Mercure Maidstone Great Danes Hotel. We are absolutely delighted to hear that you had such a relaxing and enjoyable stay, and that you found the room spacious, clean, and comfortable. It is especially lovely to read your kind comments about the exceptional service you received, and in particular about Tia at reception. She will be thrilled to know that she went above and beyond to make your stay so memorable. Your recommendation truly means a great deal to our whole team. We sincerely look forward to welcoming you back to the hotel again very soon. Kind regards, Nina Djemal Guest Service Manager

A very pleasant one night stay

トリップアドバイザーの評価 4.0/5

Angie J トリップアドバイザー認証口コミ

We stayed one night midweek with our dog who was made very welcome. We had a double room which was a good size and very comfortable with everything we needed. Being able to access the dining room menu in the bar worked well and we were agreeably surprised that my husband could find something on the menu to suit his dietary needs. We were very impressed with the breakfast with very good selections to accommodate different dietary preferences. The help yourself hot choices were stocked by a very attentive chef who ensured the supply of very nicely cooked and presented fried eggs. Staff were present and friendly but not intrusive. They created a good atmosphere and appeared to have a good team ethic.

Dear Angie, Thank you so much for taking the time to share your lovely feedback following your midweek stay with us. We are delighted to hear that both you and your dog felt so welcome and that you enjoyed a comfortable night in one of our double rooms. It’s great to know that dining in the bar worked well for you and that your husband was able to find suitable options to meet his dietary needs — our team will be very pleased to hear this. We’re also thrilled that you enjoyed our breakfast selection and that our chef’s attentive service, especially with the freshly cooked eggs, stood out. Your comments about the friendly, professional atmosphere and strong team ethic mean a great deal to us, as this is exactly the experience we strive to create for our guests. Thank you again for your recommendation, and we truly hope to welcome you back to Mercure Maidstone Great Danes Hotel again very soon. Kind regards, Nina Djemal Guest Service Manager

Have stayed in lots of 4star hotels, this one definitely isn’t

トリップアドバイザーの評価 2.0/5

Melvin T トリップアドバイザー認証口コミ

Upon arriving we were given room 123 ,we unpacked then realized the curtains were badly torn, the chair was threadbare and dirty and something had eaten the edge of the desk.We went to reception and they did offer us another room, but our friends were staying opposite and theirs was not a lot better. The manager arranged to meet me on Sunday morning , but guess what he was off duty and we never saw him again. Our shower was unusable because no cold water adjustment. We were on a coach trip and all 32 of us were locked out of our rooms on the last day , all had to go to reception to renew our keys only to be told that it was all to fault because we’d left our keys next to our phones. All 32? Evening food buffet , canteen standard, not four star. Very poor. Phoned and complained, promised to call me back but guess what did not call me back. Look at previous complaint this room was supposed to be taken out of service.but it obviously wasn’t.

との提携 TripAdvisor

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