Mercure Maidstone Great Danes Hotel 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 3.9/5 672 件のレビュー

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Mercure Maidstone Great Danes Hotel - Image 1
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Hollingbourne, Nr Maidstone, ME17 1RE MAIDSTONE, United Kingdom

説明

ホテルのその他の情報

  • 30 minutes by car to Bluewater shopping centre

  • In-house bar & restaurant serving British classics

  • 26 acres of private landscaped gardens

  • Feel Good Health Club with gym, sauna and pool

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ホテル所在地

Mercure Maidstone Great Danes Hotel

Hollingbourne, Nr Maidstone
ME17 1RE MAIDSTONE
United Kingdom

GPS:51.258732, 0.616822

電話番号
ファックス +44 161 388 0915

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

The Bar & Brasserie

Come and sample traditional British and internationally inspired cuisine and a selection of fine wines to compliment your meal at The Bar & Brasserie. Enjoy a relaxed atmosphere whether you are sat in the bar area, or at your table.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  3.9/5  672 件のレビュー

トリップアドバイザーの評価  3.5/5  1,900 件のレビュー

Terrible experience. The soft loo paper was the highlight of the stay.

トリップアドバイザーの評価 1.0/5

No_Axe_2_Grind_UK トリップアドバイザー認証口コミ

Don’t…… Reception staff were pleasant and good, nice welcome. Room is awful. Not clean, in particular the bathroom. However, loo paper is lovely and soft - very pleasant surprise :) Walls are paper thin can hear tv’s in both rooms next door and all ablutions. Not so pleasant. Communal areas not clean, the carpets in the hallways are filthy. Bar and restaurant staff could only have been ruder if they’d told me to @@@@ off when I was trying to order my food. Literally threw a menu at me when I asked for one. Couldn’t / wouldn’t help when I asked to what the veggie options were. Could only get a bottle of sparkling water - no still. No eye contact with me and talking to colleagues all the time rather than focussing on me, the customer. Never seen such a disinterested girl behind the bar. Needless to say the £17 veggie burger failed to live up to its description and was terrible. It it hadn’t been 930 at night after a long drive to get here, I’d have given it them back and gone elsewhere for food. This is the second awful recent experience of Mercure hotels and my last.

Overnight stay

トリップアドバイザーの評価 5.0/5

E7453XOnickh ビジネス - トリップアドバイザー認証口コミ

Booked this hotel for business. Check-in was easy, and both receptionist staff were helpful and cheerful. My room was on the third floor, and this was warm,clean, and supplied with complimentary coffee tea and a nice touch, a packet of biscuits. OK, the bed was really large, and this restricted some of the room towards the window, but it was so comfy. I had dinner in the restaurant, the food was good and cooked to my liking. I was well looked after by the lovely Alison, who also informed me the breakfast was also good. So to breakfast, eggs cooked as you wish, bacon sausage, mushrooms, beans, hash brown, and to my personal delight, fried bread. A chef after my own heart. A nice added touch was individual milk bottles on the tables for cereal. Car parking is free, and there is plenty of space between vehicles. I'm looking forward to a return Well done Mercure you knocked spots off my previous hotel stay at the Hilton at Silverstone.

Family room which actually fits a family

トリップアドバイザーの評価 4.0/5

janeebn3 ファミリー - トリップアドバイザー認証口コミ

A rare find - a hotel room with a double and two single beds! As a family of four this is much appreciated. We stayed to attend a nearby wedding. Room was clean, but a bit tired. Good breakfast buffet and swimming pool. The staff were very friendly and helpful. Overall could do with some modernisation, but would stay again due to the room layout and friendly staff.

Thank you for staying with us recently here at Mercure Maidstone Great Danes, it was lovely to host you and your family Jane. Thank you also for your feedback, it is greatly appreciated. We are very please that your stay was great with lots of positives and we look forward to welcoming you back sometime in the future. Kind regards, Steve W Guest Services Supervisor

GREAT HOTEL, GREAT STAFF, GREAT ROOM AND GREAT BREAKFAST

トリップアドバイザーの評価 5.0/5

alexpage10 トリップアドバイザー認証口コミ

Mine and my wife’s wedding reception was at the Mecure Maidstone Great Danes Hotel on 9th Nov 2024. It was an absolute pleasure and they really looked after us and had such a great time! The room we slept in was spacious and clean. They even put up an extra bed for us in case our son was staying with us without even asking which was such a nice gesture of them :-) breakfast in the morning was IMMENSE! So tasty and amazing amount of options!! The staff were so so friendly and just a pleasure to meet. We will be staying again for sure :D

Thank you for staying with us recently here at Mercure Maidstone Great Danes, it was lovely to host you and your wife Alex for your wedding reception.. Thank you also for your feedback, it is greatly appreciated. We are delighted that your stay was wonderful with lots of positives, all of which will be shared amongst our team. We look forward to welcoming you back sometime in the future perhaps for your first wedding anniversary? Kind regards, Steve W Guest Services Supervisor

Bad experience made good by service manage Nina

トリップアドバイザーの評価 3.0/5

Scott H トリップアドバイザー認証口コミ

Had a few issues with our stay but the service manager Nina went above and beyond to resolve our issue thank you soo much looking for to coming back in December. …………………………………………………………………………………………………………………………………………………………………………………..

Thank you for staying with us recently here at Mercure Maidstone Great Danes, it was lovely to host you Scott. Thank you also for your feedback, it is greatly appreciated. We are saddened to hear that you had a bad experience here with us, this is not what we want from our guests. We are however, very pleased that Nina made a great impression upon on and resolved your issue. We look forward to welcoming you back sometime in the future. Kind regards, Steve W Guest Services Supervisor

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