Mercure Tunbridge Wells Hotel bintang 4

Catatan tamu Avis (Peringkat ALL) 4.1/5 982 ulasan

Mercure Tunbridge Wells Hotel - Image 1
Mercure Tunbridge Wells Hotel - Image 2
Mercure Tunbridge Wells Hotel - Image 3
Mercure Tunbridge Wells Hotel - Image 4

Deskripsi

Keistimewaan hotel

  • 8 fully-equipped meeting rooms for up to 130 guests

  • 18th Century Georgian oast house with original features

  • Nearby landmarks include Tunbridge Wells and Hever Castle

Akomodasi kami

Take advantage of our Flight + Hotel offers

Discover

Lokasi hotel

Mercure Tunbridge Wells Hotel

8 Tonbridge Road, Pembury
TN2 4QL TUNBRIDGE WELLS
United Kingdom

GPS:51.146079, 0.311925

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

THE MALLOWS

Foto non-kontrak

The Arts Restaurant offers traditional and internationally inspired cuisine, delicious desserts and a selection of fine wines to compliment your meal. You will find individually styled surroundings which offer a relaxed atmosphere.

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.1/5  982 ulasan

Peringkat TripAdvisor  3.5/5  1.674 ulasan

Restaurant service

Catatan Tripadvisor 5.0/5

Kev T Ulasan TripAdvisor tersertifikasi

I was here on business the location was very close access to the A21 and gives a good route into London and to the coast . The reception staff were very welcoming and helpful. The restaurant staff especially Tim were amazing great service and food would highly recommend and would definitely return.

Welcome here is awesome, love staying j. This chain ,the parking g is good for a large van

Catatan Tripadvisor 5.0/5

ALAN P Ulasan TripAdvisor tersertifikasi

The rooms are soo comfortable the food and staff are awesome especially time and fin ,most impressed , good parking which is rare in this area ,would definitely return the company use this chain on a regular basis which I'm very very happy about

LUNCHTIME VISIT.

Catatan Tripadvisor 1.0/5

gjsmith1 Couples - Ulasan TripAdvisor tersertifikasi

We are local and occasionally pop into the hotel for lunch. However, on this occasion, we arrived early (1145 hrs), and the bar was closed, but the receptionist assured us it was now opening, so we waited by the bar. Many staff walked by us and ignored why we were just standing there. At 1215 hrs, with no sign of any barman or of the bar opening, and with no staff bothering to ask why we were just standing there, we departed. It would seem that residents or visitors can't get a coffee or lunch at this hotel, so the owners can't be bothered about earning revenue. Slowly, over the years, this hotel has declined.

Very enjoyable afternoon tea at the Mercure hotel. Hats off to Holly!

Catatan Tripadvisor 5.0/5

Eve J Ulasan TripAdvisor tersertifikasi

We had afternoon tea at Mercure in Tonbridge. The staff were exceptional, in particular HOLLY who was friendly, welcoming and attentive. She actually made our experience there most enjoyable. The Tea was very nice and lots of it and tge surroundings very pleasant.

Dear 868evej, Thank you for your kind words about your afternoon tea experience at Mercure Tunbridge Wells Hotel. We’re delighted to hear that you had such an enjoyable time and that Holly’s friendly and attentive service made your visit extra special. It’s great to know you appreciated the plentiful tea, delicious offerings, and the pleasant surroundings. Your feedback means a lot to us, and we’ll be sure to pass on your lovely comments to Holly and the rest of the team. We look forward to welcoming you back for another delightful experience in the future. Kind regards John Mitchell Operations Manager

Average

Catatan Tripadvisor 3.0/5

GF101256 Ulasan TripAdvisor tersertifikasi

Average 3 star hotel, not 4. First impression was the carpet in the communal hallways were very dirty. The room is cleaned to a good enough standard but not spotless (dusty lamps etc). Staff polite, solved a problem I had quickly. Rooms and building very dated. Bed was large and comfortable, had a good night sleep apart from you can hear everything in the corridors. Tea, coffee and biscuits in the room is a nice touch. Cannot comment on the bar/restaurant area, didn’t use as they had a large Christmas party happening. Parking free onsite was easy. I would stay again if I just need a bed for the night in the area, as the pricing is reasonable.

Dear GF101256, Thank you for sharing your honest feedback about your recent stay at Mercure Tunbridge Wells Hotel. We appreciate you taking the time to highlight both the positives and areas where we can improve. We’re pleased to hear you found our team polite and helpful, and that you enjoyed a comfortable night’s sleep in your spacious bed. It's great to know the complimentary tea, coffee, and biscuits, as well as the convenience of free onsite parking, added to your experience. We’re sorry to hear that certain aspects of your stay, such as the cleanliness of the communal areas and the dated decor, did not meet your expectations. Your comments have been shared with the relevant teams to ensure we address these concerns and improve the experience for future guests. We’re glad to know you would consider staying with us again for a convenient and reasonably priced option in the area. We hope to welcome you back and provide an even better experience next time. Kind regards John Mitchell Operations Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 327 ulasan 8.7/10 Lokasi
  • 1.150 ulasan 6.3/10 Kamar
  • 1.208 ulasan 8.7/10 Pelayanan
  • 11 ulasan 6.7/10 Internet
  • 509 ulasan 6.1/10 Kebersihan
  • 453 ulasan 8/10 Sarapan
  • 296 ulasan 4.8/10 Suasana
  • 258 ulasan 4.2/10 Fasilitas

Diberdayakan oleh Trustyou

Properti kami yang lain di sekitar

Semua hotel kami di Tunbridge Wells