Mercure Tunbridge Wells Hotel bintang 4

Catatan tamu Avis (Peringkat ALL) 4.1/5 968 ulasan

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Mercure Tunbridge Wells Hotel - Image 1
Mercure Tunbridge Wells Hotel - Image 2
Mercure Tunbridge Wells Hotel - Image 3
Mercure Tunbridge Wells Hotel - Image 4
8 Tonbridge Road, Pembury, TN2 4QL TUNBRIDGE WELLS, United Kingdom

Deskripsi

Keistimewaan hotel

  • 8 fully-equipped meeting rooms for up to 130 guests

  • 18th Century Georgian oast house with original features

  • Nearby landmarks include Tunbridge Wells and Hever Castle

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Lokasi hotel

Mercure Tunbridge Wells Hotel

8 Tonbridge Road, Pembury
TN2 4QL TUNBRIDGE WELLS
United Kingdom

GPS:51.146079, 0.311925

Telepon
Fax +44 161 388 0915

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

THE MALLOWS

Foto non-kontrak

The Arts Restaurant offers traditional and internationally inspired cuisine, delicious desserts and a selection of fine wines to compliment your meal. You will find individually styled surroundings which offer a relaxed atmosphere.

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Cari tahu selengkapnya

Peringkat ALL  4.1/5  968 ulasan

Peringkat TripAdvisor  3.5/5  1.648 ulasan

Great service!

Catatan Tripadvisor 3.0/5

kirafl0wer Friends getaway - Ulasan TripAdvisor tersertifikasi

My friend stayed with you and I joined her for dinner.. I can only comment on that! The restaurant wasn’t overly busy and to be honest the food wasn’t fabulous (we were compt drinks due to the humour being left of the sharing platter… and didn’t taste great when it arrived!) Complimentary drinks much appreciated The staff however (Holly and Sonny) were absolutely brilliant! Customer service 10/10… Polite.. professional and friendly! 🩷

Dear kirafl0wer, Thank you for sharing your feedback with us! I’m pleased to hear that Holly and Sonny’s excellent service made a positive impression on your dining experience—they’ll be thrilled to know their friendly and professional approach stood out. While I’m sorry to hear that the meal didn’t fully meet expectations, it’s great to know that our team’s attentive service helped make up for it, and I’ll be sure to share your comments with our kitchen team as well. Thank you again for dining with us, and we hope to welcome you and your friend back for an even better experience soon. Kind regards John Mitchell Operations Manager

Quality stay.

Catatan Tripadvisor 5.0/5

Tom M Ulasan TripAdvisor tersertifikasi

Lovely service- young lady checked me in (blonde hair) very pleasant and friendly. Was very welcoming. Strong start to my stay. Quality customer service from Tim and Tom. Good laugh and provided me with plenty of information on the menu options. Nice to see staff engaging in conversation with customers and making people feel welcome. Good honest and down to earth staff. Great to see 👍🏼 Would strongly recommend to others.

Dear tommJ8826QH, Thank you for such a thoughtful review! We’re thrilled to hear that our team made a strong impression on you from the start, and it’s great to know that the warm welcome from our reception and the excellent service from Tim and Tom helped make your stay enjoyable. Our team takes pride in creating a welcoming, down-to-earth atmosphere, and it’s wonderful to see that reflected in your experience. We truly appreciate your recommendation and look forward to welcoming you back for another memorable stay. Kind regards John Mitchell Operations Manager

A nice stay

Catatan Tripadvisor 5.0/5

Michael M Ulasan TripAdvisor tersertifikasi

Nice & spacious room. Food was was very good. The staff are very friendly especially Tom. Car parking is free once you enter your vehicle details into the computer at reception ......................................................

Dear M940DDmichaelm, Thank you for your kind review! We’re delighted to hear that you enjoyed your spacious room and had a great dining experience with us. It’s also wonderful to know that our friendly team, especially Tom, helped make your stay memorable. We’re glad you found the car parking convenient—our reception team is always here to assist with the registration process to make things as easy as possible. We look forward to welcoming you back for another enjoyable visit. Kind regards John Mitchell Operations Manager

Lovely staff.

Catatan Tripadvisor 3.0/5

catherine o Bisnis - Ulasan TripAdvisor tersertifikasi

The hotel is quite tired but the staff are lovely and the food great. My steak was cooked perfectly. Staff are attentive and helpfully moved my room when the window wouldn’t shut. Rooms are clean and tidy and comfortable. WiFi works well too.

Dear catherine o, Thank you for sharing your experience with us. We’re delighted to hear that our team made such a positive impression and that you enjoyed your perfectly cooked steak! It’s also great to know that our team was able to assist promptly by moving your room when you had an issue with the window. We appreciate your feedback on the condition of the hotel and are glad that the cleanliness, comfort, and reliable WiFi met your expectations. Your comments are valuable to us as we work to maintain and enhance the guest experience. We look forward to welcoming you back for another enjoyable stay. Kind regards John Mitchell Operations Manager

One night only by surprise

Catatan Tripadvisor 4.0/5

Thomas H Ulasan TripAdvisor tersertifikasi

Food, service very good lovely people very friendly and knowledgeable about everything menu is nice for the bar and restaurant is great loads to choose from, Tim, Tom, viktoria (reception) and Tina (bar) great people always available to help and have a chat 🥰👍

Dear C9851Slthomash, Thank you for your wonderful feedback. We’re thrilled to hear that you enjoyed your surprise stay and found the food, service, and atmosphere so welcoming. It’s fantastic to know that our team—Tim, Tom, Viktoria, and Tina—made such a positive impression and added to your experience with their friendly, helpful approach. We’re delighted you appreciated the menu options in the bar and restaurant, and we look forward to welcoming you back for another enjoyable visit. Kind regards John Mitchell Operations Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 303 ulasan 8.4/10 Lokasi
  • 1.099 ulasan 6/10 Kamar
  • 1.140 ulasan 8.5/10 Pelayanan
  • 10 ulasan 5.1/10 Internet
  • 487 ulasan 5.8/10 Kebersihan
  • 431 ulasan 7.9/10 Sarapan
  • 285 ulasan 4.6/10 Suasana
  • 252 ulasan 4/10 Fasilitas

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Semua hotel kami di Tunbridge Wells

Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.