Mercure Tunbridge Wells Hotel bintang 4

Catatan tamu Avis (Peringkat ALL) 4.1/5 967 ulasan

Mercure Tunbridge Wells Hotel - Image 1
Mercure Tunbridge Wells Hotel - Image 2
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Mercure Tunbridge Wells Hotel - Image 4

Deskripsi

Keistimewaan hotel

  • 8 fully-equipped meeting rooms for up to 130 guests

  • 18th Century Georgian oast house with original features

  • Nearby landmarks include Tunbridge Wells and Hever Castle

Akomodasi kami

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Lokasi hotel

Mercure Tunbridge Wells Hotel

8 Tonbridge Road, Pembury
TN2 4QL TUNBRIDGE WELLS
United Kingdom

GPS:51.146079, 0.311925

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

THE MALLOWS

Foto non-kontrak

The Arts Restaurant offers traditional and internationally inspired cuisine, delicious desserts and a selection of fine wines to compliment your meal. You will find individually styled surroundings which offer a relaxed atmosphere.

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Peringkat ALL  4.1/5  967 ulasan

Peringkat TripAdvisor  3.5/5  1.651 ulasan

Dear Tim and Tia Thank you for your excellent service today! Your professionalism, attention to detail, and friendly at

Catatan Tripadvisor 5.0/5

Labu B Ulasan TripAdvisor tersertifikasi

Dear Tim and Tia Thank you for your excellent service today! Your professionalism, attention to detail, and friendly attitude made our dining experience truly enjoyable. We appreciate the effort you put into ensuring everything was perfect. It doesn’t go unnoticed! Wishing you a wonderful day, and we hope to see you again on our next visit. Best regards, “A Happy Customer”

Dear 661labub, Thank you for taking the time to leave such a thoughtful and heartfelt review. Tim and Tia will be delighted to know that their professionalism, attention to detail, and friendly service made your dining experience so enjoyable. Your kind words mean so much to our team, and it’s wonderful to hear their efforts didn’t go unnoticed. We’ll be sure to pass on your feedback to both Tim and Tia – it’s sure to brighten their day. We look forward to welcoming you back on your next visit and providing another memorable experience. Kind regards John Mitchell Operations Manager

Great place to stay.

Catatan Tripadvisor 5.0/5

Alan J Ulasan TripAdvisor tersertifikasi

Have stayed quite a few times, standard of rooms is always very good, in our opinion otherwise we wouldn't stay . For us a good location for getting about this area. The staff are helpful and to us seem friendly and professional. Hope they keep the standard up.

Dear N8648PBalanj, Thank you so much for your kind words and for choosing to stay with us on multiple occasions. We’re delighted to know that our rooms and location continue to meet your expectations and provide a comfortable base for exploring the area. Our team takes pride in delivering friendly and professional service, and it’s wonderful to hear that this has been your experience each time. We truly value your loyalty and your encouragement to keep up our standards—we’ll certainly work hard to do just that! Looking forward to welcoming you back on your next visit. Kind regards John Mitchell Operations Manager

Can't wait to return

Catatan Tripadvisor 5.0/5

Darren T Ulasan TripAdvisor tersertifikasi

Tia has been excellent behind the bar tonight been able to have a have a laugh and a joke and been a pleasure been a excellent night for business with the lads enjoying the service provided. Stayed for here a few times and it's always good. Will definitely come back.

Dear darrentZ3918CY, Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed your evening and that Tia helped make it a memorable one. It’s great to know that her friendly service added to the night, and we’ll be sure to pass along your kind words. We’re delighted to have welcomed you back, and we’re grateful for your loyalty. Looking forward to seeing you again soon for more good times with us. Kind regards John Mitchell Operations Manager

Great service!

Catatan Tripadvisor 3.0/5

kirafl0wer Friends getaway - Ulasan TripAdvisor tersertifikasi

My friend stayed with you and I joined her for dinner.. I can only comment on that! The restaurant wasn’t overly busy and to be honest the food wasn’t fabulous (we were compt drinks due to the humour being left of the sharing platter… and didn’t taste great when it arrived!) Complimentary drinks much appreciated The staff however (Holly and Sonny) were absolutely brilliant! Customer service 10/10… Polite.. professional and friendly! 🩷

Dear kirafl0wer, Thank you for sharing your feedback with us! I’m pleased to hear that Holly and Sonny’s excellent service made a positive impression on your dining experience—they’ll be thrilled to know their friendly and professional approach stood out. While I’m sorry to hear that the meal didn’t fully meet expectations, it’s great to know that our team’s attentive service helped make up for it, and I’ll be sure to share your comments with our kitchen team as well. Thank you again for dining with us, and we hope to welcome you and your friend back for an even better experience soon. Kind regards John Mitchell Operations Manager

Quality stay.

Catatan Tripadvisor 5.0/5

Tom M Ulasan TripAdvisor tersertifikasi

Lovely service- young lady checked me in (blonde hair) very pleasant and friendly. Was very welcoming. Strong start to my stay. Quality customer service from Tim and Tom. Good laugh and provided me with plenty of information on the menu options. Nice to see staff engaging in conversation with customers and making people feel welcome. Good honest and down to earth staff. Great to see 👍🏼 Would strongly recommend to others.

Dear tommJ8826QH, Thank you for such a thoughtful review! We’re thrilled to hear that our team made a strong impression on you from the start, and it’s great to know that the warm welcome from our reception and the excellent service from Tim and Tom helped make your stay enjoyable. Our team takes pride in creating a welcoming, down-to-earth atmosphere, and it’s wonderful to see that reflected in your experience. We truly appreciate your recommendation and look forward to welcoming you back for another memorable stay. Kind regards John Mitchell Operations Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 303 ulasan 8.4/10 Lokasi
  • 1.099 ulasan 6/10 Kamar
  • 1.140 ulasan 8.5/10 Pelayanan
  • 10 ulasan 5.1/10 Internet
  • 487 ulasan 5.8/10 Kebersihan
  • 431 ulasan 7.9/10 Sarapan
  • 285 ulasan 4.6/10 Suasana
  • 252 ulasan 4/10 Fasilitas

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